11 Princess Sea Princess Cruise Reviews for Romantic Cruises to Australia & New Zealand

We booked this cruise for our 35th anniversary, because it left and arrived back into Brisbane. The cruise was meant to be 14 days, but due to the weather it was reduced to 11 days. It could have been reduced to 12 days, but I think it was ... Read More
We booked this cruise for our 35th anniversary, because it left and arrived back into Brisbane. The cruise was meant to be 14 days, but due to the weather it was reduced to 11 days. It could have been reduced to 12 days, but I think it was easier for the company to completely cull the South Island, rather than have to go to the South for 1 day. The ship came into dock earlier, and the staff got the night off. Normally the turnarounds are on the same day. We were told check in would be early on our departure day, so we chose to stay close overnight beforehand. We could have gotten a lift in, but the early start was too early for our friends. So our early check-in was a total debacle ... apparently a computer malfunction, so the ship didn't end up leaving until 4.30pm. We had checked out of our accommodation for our early departure, so had to find somewhere to have breakfast (along with the other 1800+ passengers), then morning tea, and so on, just waiting around for boarding. Great start we were thinking! About the ship: The cabins were small but comfortable. We had an ocean view with a balcony. The room attendant was delightful. The bed was soft but comfortable, as were the pillows. The dining options were OK. The meal portions in the main dining room were a good size, not too large, and there was variety. The quality wasn't amazing, but it was fine, in most venues. We went to one or two shows, and they were enjoyable. We also went dancing on one night, and the band was very good. The gym was great, and thank god for the gym, it was our savior! However, there is a real push to sell the expensive Elemis detox program. This program is available online for a fraction of the cost, and there was no science behind the program that we were shown. If we could all take 2 herbal pills each day, and have them clean out our systems and eliminate everything that makes our bodies work inefficiently, I think it would be a miracle cure! In the end the science says that a good healthy diet, with exercise, and eating nutritious whole foods is the answer to good health ... makes sense to me! The demographics for this style of cruising, didn't really fit with us. We felt like we were in the middle of a shipboard conference for the aged and/or overweight. This may sound harsh, as there were some young people, and healthy looking fit people as well, but they were definitely in the minority. We had never been on a large ship cruising, and we wanted to see if it was something for us into the future. We have been to the Antarctica on a small ship and had a great time, but based on this experience, large ship cruising is definitely not our thing. Being active, I think active/adventure type cruising would be more suitable for us. On a final note, we also found that, although it sounds like you have a reasonable amount of time on shore days, the time disappears very quickly, and you don't get to achieve as much as you would like. We hired cars in 3 of the 4 stops, so we could be independent, and whilst we did get out and about, there is time lost getting to the pick up point, doing the paperwork, dropping the car back, getting back to the ship etc, and we calculated that if we had flown to NZ and hired a car for 2 weeks, travelled around NZ independently, staying in nice B&B's, eating great food, and getting in some active pursuits, the cost would have been around the same, we would have been in control of our itinerary ... and we would have had a 14 (not 11) day adventure! Read Less
Sail Date February 2019
Excellent cruise. The service and entertainment were above average. The shows and games shows were exceptionally well done. Plenty of things to do on board. . The ship was not too small but not too big. Captain, cruise director ... Read More
Excellent cruise. The service and entertainment were above average. The shows and games shows were exceptionally well done. Plenty of things to do on board. . The ship was not too small but not too big. Captain, cruise director and crew were the best. Had a lovely time. .Due to a hurricane we got a couple of extra days on board. The captain and cruise director kept us informed about what was happening and made the stay very relaxing. Our cabin was smaller than expected but the bed was beautiful. We went on this cruise to relax and enjoy the ship. It provided that and more. Plenty of different areas to sit and relax. Love the movie under the stars. Food was good and plenty of variety. We have traveled Holland America mostly before but I think I will be considering Princess from now on. Read Less
Sail Date February 2019
As experienced Princess customers we looked forward to our Australian Cruise on the Sea Princess. On the positive side crewmembers were friendly, efficient and attentive to the passengers. However, The Sea Princess is a poorly designed ... Read More
As experienced Princess customers we looked forward to our Australian Cruise on the Sea Princess. On the positive side crewmembers were friendly, efficient and attentive to the passengers. However, The Sea Princess is a poorly designed vessel. Unlike other Princess ships the buffet dining venue is all the way forward at the topmost part of the ship making it more subject to ship motion, not the ideal situation when trying to eat. The lack of an elevator midship’s causes extensive walking to either the bow or the stern in order to get from the lower to the uppermost decks. Not the most considerate design considering the aging populace presently cruising. Again, unlike other Princess vessels, when configured for a double bed, the inside cabins are so poorly designed as to leave less than 6 inches between the bottom corner of one side of the bed and the closet which makes for tricky navigation if one wants to use the bathroom in the middle of the night without having to crawl over your bed partner. Also, unlike other Princess vessels, the free soft serve ice cream and pizza stations normally found on the Lido deck have been replaced by an ice cream for purchase concession (no more free ice cream on demand) while the pizza by the slice station has been replaced with a sit down “Café” pizza facility midship’s. Unfortunately, it sometimes takes half an hour to get seated at this “café” and then an additional half hour to get a pizza. Although the pizza itself remains free it is presented on a menu wherein many other choices are presented for a fee. In general, we found the food on this ship quite unremarkable although there are an increasing number of “specialty” restaurants costing additional fees. In fact, they have converted half the buffet dining venue to a specialty for fee restaurant. We certainly hope that this is not a portend of things to come on Princess ships. If so it is a clear message that the cruising experience is giving way to increasing the opportunities to extract as much money from passengers as possible by reducing amenities as well as the quality of “free” dining and increasing the incessant opportunities to purchase jewelry and artwork. You probably guessed we did not enjoy this cruising experience. Read Less
Sail Date March 2018
Sea Princess New Zealand Cruise 4-18 Jan 2018 CABIN A620 Norovirus Sea Princess motto should be changed from "Come back new" to "Come back poor and barely alive". Having had twelve cruises with several cruise ... Read More
Sea Princess New Zealand Cruise 4-18 Jan 2018 CABIN A620 Norovirus Sea Princess motto should be changed from "Come back new" to "Come back poor and barely alive". Having had twelve cruises with several cruise lines we are fairly aware of what to expect when cruising. We saw news headlines stating that the Sea Princess had had approximately 200 passengers ill with the norovirus but measures were being undertaken to disinfect/sanitise the ship while returning to Brisbane and while in port prior to departure for the cruise we were booked on. Considering how infectious and dangerous this virus is my wife and I boarded the ship with some confidence that the crew had undertaken a rigorous cleaning of the ship. We also disinfected our cabin with Glenn 20 as an added precaution. All went well until late on day four when I came down with the Norvovirus. Obviously somebody had not been as rigorous as they should have been when cleaning the ship. During the next four days I was very ill, visiting ships doctor on several occasions, had two cannula's inserted for various reasons, high temperature and anti vomiting medication. All of these visits amounted to over $1000 in medical fees and included a $3.88 charge for an adult nappy when I asked for one to protect the new mattress that Princess were boasting about and had just installed as part of the recent refit the ship had undergone. Part of the treatment for norovirus is isolation of the passengers, but during the entire time I had the virus my wife still shared toiled facilities, shower and hand basin, but.. she was still allowed to roam the ship, go ashore, eat in all restaurants attend the theatre etc. This to me indicated how little the ships senior officers understood the word "isolation" and the contempt they showed to fellow passengers on the ship, some of whom were recovering from chemotherapy, aged and young children. You would think after only a week or so since the first outbreak they would have made wiser decisions. While I could go on about the lack of concern from senior staff who were quick to ignore the illness we had it on good authority that I was not the only case, but when staff were questioned their silence said it all. Once partly recovered with three ports remaining I was well enough to make the following observations on this cruise. a. If you are coming for romantic dinners in the more upper class restaurants ie. Traviata, Rigoletto forget it. Tables for two are practically non existent, and your choice is "Shared dining" or "shared dining". Initially shared dining was satisfactory but as the cruise progressed table numbers went from 6 to 12. Very hard to eat when the person next to you has their elbow in your soup. Food very average b. If you needed Senior staff (if there were any) were very scarce. I also noted while you are not spending money on excursions you receive notes asking why not but if you are on your death bed with an illness no one comes near, not even a note to ask if you are feeling better. As all novovirus have to be reported ignorance is not an excuse. c. Starboard side of ship deck 7 near where smokers hang out, be prepared for foulest sewer smell you can get. Some nights this stench actually made it up to deck 11 and we had to close our door. d. Food served at salmonella bar, oops! Horizon Court Buffet very average except for vegetable soup, which was served under several different names throughout the cruise. We also noted cold meats, cheeses and salads were placed in serving areas at least one to two hours before service began (good luck eating that). e. New mattresses, while comfortable, were hot to sleep on. Luckily we had a balcony so opening the door, when the sewer stench was blowing the other way, solved this problem. Those passengers with inside cabins that we talked to were not so lucky complaining about hot mattresses. Pillows smelt of sweat on a few occasions and on two days the sheets had some not pretty stains on them. f. Shows on the Sea Princess that I was able to watch were very disappointing except for one. I think there were no shows for the first two nights because cast were rehearsing, surely this should have been done before the cruise started. Last night no show so if my maths are right that is 22% of nights no shows. Theatre very small so unless you arrived 45 minutes before start of show no seats were available. You could go view show on a large screen but this just gave the crew more opportunity to load you up with very expensive drinks. All in all this is one cruise line that cares little for its paying passengers and is very much overpriced for what you get. The services, food, entertainment are average at best and the ship, while it looks good on the surface is showing its age, rust is not removed it is painted over unlike other cruise ships we have been on where great care to ongoing maintenance is taken. My closing comment is if you choose to cruise with Princess don't say you were not warned. This cruise nearly put us of cruising for life. We will be sailing with more reputable lines that we are familiar with in the future. Recommend this line if you need to lose weight, I lost over 3 kilos when I had the virus. Read Less
Sail Date January 2018
We chose this cruise to get a taste of New Zealand & because we had been advised the Sea Princess was a beautiful ship. After sailing with P&O & MSC prior to this cruise however, we were a little disappointed with our ... Read More
We chose this cruise to get a taste of New Zealand & because we had been advised the Sea Princess was a beautiful ship. After sailing with P&O & MSC prior to this cruise however, we were a little disappointed with our experience on the Sea Princess. Aside from the outbreak of the norovirus, which we fortunately didn't catch, the restaurant menu was very disappointing. It hardly seemed to change whereas other cruises we've been on had theme nights of food on the menu. The food was quite plain & inedible at times. We decided to eat in the buffet mostly, but even though there was lots to choose from, it was always the same. Our outside cabin was quite small. Here again on P&O and MSC we always had a couch in our cabin, but only one tub chair on the Sea Princess (for 2 people) and just as well we're not large people because there wasn't any room to spare either side of the bed. A point of caution, be careful to choose a cabin of 55 sq ft, not a 47 sq ft cabin. Our steward did a great job of getting around our bed to make it each morning. Still don't know how he did it. The ship also lacked shops so not much to browse. The staff on the ship were very good so no complaints there. The entertainment in the theatre was excellent. There was no one monitoring the library, so considering the outbreak of the norovirus, it was concerning to see the turnover of books without any cleansing the book covers. Also one of the cabin boys advised us they're not allowed to wear gloves when cleaning the cabins because passengers would question why they need to wear gloves. My query is, why are they NOT wearing gloves when there's an outbreak of the norovirus. Also, why were they not wearing protective clothing when entering each cabin, for their own protection, as well as the passengers. I wear gloves when cleaning my house. The cruise line needs to review their health & hygiene policies. This cruise has definitely ended our cruising days. Read Less
Sail Date December 2017
This is a cruise review i thought we would never have to write-- we had a really, really disappointing cruise. Embarkation seemed to go smoothly enough but then one of the keys wasn't even processed appropriately at check in so ... Read More
This is a cruise review i thought we would never have to write-- we had a really, really disappointing cruise. Embarkation seemed to go smoothly enough but then one of the keys wasn't even processed appropriately at check in so while it let us into the room it would not work to pay for anything onboard that you could swipe. The time we waited in line at passenger services we were told we would have to come back later as they could not rekey it at that time. We just worked around and used one card to pay for everything along the way as a result. Our cabin was ok and our cabin steward was friendly. But this cruise was clearly not well-organized as we were missing important information such as the voucher that went with our pre-paid specialty restaurant meal resulting in a service charge after going to the restaurant that took two trips to passenger services to have taken off the account again, because i'd already prepaid it. We never received towel animals or other fun surprises in our cabin. Our bathroom was sporadically replenished with lotion and such. There was no information about the vow renewal i had prepurchased in the cabin so that was another wait in the line at passengers services that first day. When i arrived at the desk the attendant said "so you're celebrating anniversary? What do you want? Cake? Balloons?" the door wasn't decorated like so many others as we wandered the hall that day and there was no information in the room- it was as if they didn't notice i had prepaid hundreds of dollars for the vow renewal and lugged our wedding clothes half way around the world. But a manager tasha was summoned and sat down with me and said she had been planning to contact us that afternoon... So we sat and worked out details for the next day. The next day they called to confirm our vow renewal at noon. Then, 5.5 short hours later, we had spent the afternoon getting showered, dressed, and made up for the ceremony. then, just 30 minutes before, my husband got a call and we were told to come to the atrium immediately. A medical emergency required an evacuation of another passenger and our ceremony had to be cancelled. So there we were, hours before the time we were set to dine at, dressed in formal wedding wear, and with no place to go. As medical professionals, we understand the importance of the crew being available to assist with this so that didn't upset us but what i didn't understand was why she took the liberty of cancelling the photographer, the flowers, the chocolate and the champagne, seemingly token gifts, that were to accompany the ceremony. Why not do something special for us in lieu of the ceremony that night and ask us to reschedule? We were all dressed up and had nothing to do. We had spent hours preparing for the ceremony and then just stood there, bewildered, wondering what to do for the evening. What if i had spent the afternoon at the spa paying for an updo and makeup? What if it had been my actual wedding- is that how they handle the wedding ceremonies people plan? What if we had guests attending? Would somebody else have stepped in for the captain? It just left us feeling weird and with a lot of questions. We were very disappointed- never received a note or any other token of apology for the cancellation from the crew during our cruise- so we cancelled and did not reschedule the ceremony and were refunded the amount (on paper) some days later. We still have not received this refund on our credit card nearly 3 weeks after the cruise has disembarked however. Needless to say after an embarrassing dinner at the specialty restaurant- the food was terrible and the service was appalling- food delivered to the wrong tables, no refills, and to top it off, the specialty restaurant is actually just a part of the horizon buffet. I'm not kidding- they set up a screen and throw up a few tablecloths and call it a steakhouse. Awful. I ordered carpaccio and was essentially served very brown thick roast beef slices. The smores dessert was inedible. We saw waiters yelling at patrons in the dining room multiple times telling them to wait to order more juice or to request additional items such as jams or cream with their meals. Everything took a really long time because people were generally seated in large groups so a waiter would come through and take an order for juice, then go get juice, then hand out juice. Then that waiter would take an order for coffee and tea. Then he would go get coffee and tea. Then he would serve coffee and tea. Then they would offer the pastries. Then they would take the menu orders. It just took forever. There were barely any tables for 2 in the dining room, and even when there were available tables we were strongly encouraged, or required on some days, to eat with a group of 8-10 people for breakfast and lunch which we have never had to do on a cruise. Even when there were empty tables. We assumed they must have issues with staffing and an inability to inadequately staff the dining room for meals. We generally love quiet mornings in the dining room and if i'm sitting with coffee and cream i'm happy to wait for meals, though that's never been an issue on a cruise before. We began to resent the dining room, the apparent lack of service training and possibly the short staffing and we would just go to the buffet regularly for our dining needs. Most of the food was awful on the cruise. We loved pizza on our first princess cruise- this time the pizza was not good. It used to be available on deck all afternoon and evening and you could see what it looked like and choose a variety of slices. But now you either pay $3/pie from room service or wait til the restaurant is open for a few hours in the evening and choose blindly an entire personal pizza in 1 flavor off the menu. The antipasto was weird- like little deli cheeses and flavorless vegetables and a very funny tasting thing they called tiramisu that is most definitely not tiramisu on the menu at the pizza place are bad too- which is weird because one time they had an italian buffet on the horizon court and served real buffalo mozzarella and italian looking cold cuts. Someone in the kitchen knows what antipasto should look like-- i'm just not sure why that doesn't translate across restaurants. We thought some of the pastas and lunch were good and enjoyed the lamb chops one night, barramundi and shrimp were ok one night, and the steaks at the steakhouse tasted alright. But i would never pay $25-30 pp for the steakhouse because the steaks were not that good. One of our ports was cancelled (natural disaster, not the ships fault) resulting in an extra sea day. The library was amply stocked and we were able to leave some of the books we brought onboard there as well-- that was helpful. We spent more time in the library on this cruise checking out books to read than ever before-- because there was not much else in the way of entertainment. The ships performers were so bad that we didn't stay for an entire performance the first night. We did enjoy the piano player and the violin player on more than one occasion but they often played in the crowded atrium so it was difficult to find a seat and enjoy them- even as large as the atrium is. We often enjoyed them for short intervals. We were grateful to have nice weather most days and be able to sit out on deck reading. We ended up only using the ship for assistance at one port and the shuttle to brisbane was efficient and affordable at about $30/pp round trip to downtown area. We spent the day eating and shopping there and then took the shuttle back to the ship. We found the ships planned excursions to be quite a bit more costly and with larger groups than doing similar excursions on our own. Overall i was mostly disappointed with service on the ship. For the first time ever, we were not able to do anytime dining by ourselves and i thought well, it's ok, we'll find a waiter we love who will get to know us and our dining style the way the waitress on our first princess cruise did (even though that had anytime dining nearly a decade ago and we were just placed in her area repeatedly for most of 10 nights). But unfortunately our assistant waiter frequently changed (again, is this mostly a training ship? Or just severely understaffed?) and our waiter never really got to know our likes and dislikes. From the way our vow renewal was an afterthought, to the way we were treated at passenger services during the times we approached with repeated concerns, i was just embarrassed for princess. For the first time ever we ended the cruise with a negative folio amount- they owe us money. Money that was immediately charged to my credit card months ago by princess when i purchased things like the vow renewal but which cannot be refunded for weeks apparently. Since returning home nearly 3 weeks ago i filled out a survey sent by the cruise a day later and nobody from the ship has reached out to me to apologize. Then a week later i contacted them online, requesting the refund to my credit card. Nobody from the ship has reached out and the credit card still has not been refunded. Now i'm going to just submit this review to cruise critic because i feel like i might still get my refund, since the ship account did clearly show a negative balance, but i feel like the company didn't care. I had been looking forward to this cruise and my vow renewal for years- i booked this years ago and we flew from the us to sydney to have this life event, and share it with what we thought was an amazing cruise line whose service would make us feel special and that for $3500 this cruise and vow renewal would be magical. It wasn't and i'm still disappointed and will not be likely to sail with princess again. But day after day i'm still email bombarded with their special deals to cruise again-- how can a company be so clueless? Spend some energy and goodwill reviewing surveys and fixing the problems from our last cruise instead of email bombarding us to give up money for another one. Read Less
Sail Date April 2017
We had many people telling us how good Princess Cruises were particularly for cruising New Zealand, plus Princess departs from Brisbane. We were not disappointed and everything about the cruise was fantastic - the Stateroom, the crew, the ... Read More
We had many people telling us how good Princess Cruises were particularly for cruising New Zealand, plus Princess departs from Brisbane. We were not disappointed and everything about the cruise was fantastic - the Stateroom, the crew, the food and dining, the excursions, the organisation of everything was perfect. We were spoilt rotten especially when we had the Renewal of our Vows which was very special. We cannot wait to go again, and highly recommend Princess Cruises to everyone. Embarkation was fairly tiring for us oldies, whereas Disembarkation was so well organised and went so smoothly. We loved the Rigoletto Dining experience and our waiters looked after us exceptionally well. The ship itself was great (not too big for us) and we enjoyed walking the deck every day, and having our morning coffee outside (we were very lucky with weather). Shore excursions excellent, well organised. Very relaxing, being able to do or not do whatever one wanted. Did not want for anything. Read Less
Sail Date October 2016
Found this cruise advertised in our NSW NRMA motoring magazine. 17 Days Sydney to Perth via Brisbane/Cairns/Alotau (PNG)/Darwin/Kimberly Coast/Broome and Geraldton on Sea Princess. Then 4 Days Perth and return via Indian Pacific Train to ... Read More
Found this cruise advertised in our NSW NRMA motoring magazine. 17 Days Sydney to Perth via Brisbane/Cairns/Alotau (PNG)/Darwin/Kimberly Coast/Broome and Geraldton on Sea Princess. Then 4 Days Perth and return via Indian Pacific Train to Sydney. Reasonably fast embarkation, and went to our balcony room and met our Stateroom Steward. Then up to Sundeck for the "Sailaway" then to tea at 5-30pm in Traviata Dining Room where we met our Waiters. All staff very friendly and service was great. The food was excellent and just the right quantity so that one could enjoy all 3 courses. Back to the Stateroom to unpack and get a good nights sleep. The rocking of the ship very condusive to sleep. Up early next morning and off to Horizons Bistro for breakfast with a wide selection of food available. The same at Lunchtime. In fact you could go there anytime for meals or snacks.They are very conscious of people washing their hands and it is mandatory to do so before entering a restaurant. Happy hour was 3pm to 4pm in Legends bar (2 drinks for the price of 1 plus $1). There was some form of activity or Entertainment from 8am tp 11pm (and beyond) in the theatre, lounge or various bars. The daily "Princess Patter" let everyone know what would happen during the day and "The Wake Show" (TV) also passed on useful info. We went on organised excursions in Alotau PNG and Geraldton WA and did our own thing in the other ports.When we were not doing activities we would just relax on the balcony or lie down and watch TV. Enjoyed Bingo and Trivia and especially the shows in the Princess Theatre where all acts were of a high standard. The Cruise Director and his staff made sure everyone had a good selection of things to do.Have paid "future" deposit as we fully intend on doing more cruising.Only issue was with going ashore in Darwin where there was only one gangway and it was a real bunfight to get to it. Ships staff should have organised proper queues or another gangway. As is usual with Cruise lines the price of alcohol is a bit over the top but I am led to believe that this is where they make a lot of money. Being an "Australian" cruise there were no "tips" added to accounts but this may also explain drink prices being high. Tipping was a passengers perogative and we did tip our waiters, steward and a couple of others. The other good thing was that the people were mostly aged 55 and up which meant that we did not have younger ones getting drunk and making life hard for others. Read Less
Sail Date August 2016
I cannot fault the embarkation, it was quick and easy. Cannot fault the staff. Everyone was extremely pleasant. Cannot fault the cleanliness.....cabin and all amenities were spotless. We had a balcony cabin, it was a tad small, but for ... Read More
I cannot fault the embarkation, it was quick and easy. Cannot fault the staff. Everyone was extremely pleasant. Cannot fault the cleanliness.....cabin and all amenities were spotless. We had a balcony cabin, it was a tad small, but for 2 nights not a problem. The bed was brilliant, the best I have slept on during a cruise. However, from the moment we boarded, there was a lack of everything, from food to entertainment. Everything was closed. Entertainment was zero. During the evening, the entertainment was suited to the over 70's. No offense to that age group, but it would be nice to mix it up a bit. We are 50 something's and found 1940's and 50'a music a bit boring after a while. No night club for after dinner dancing. Can't imagine how the younglings on the cruise felt. The food was very disappointing, portion control gone mad. We had a pizza for lunch, it was obviously a frozen pizza, similar to the Woollies frozen pizzas. Paying $19 for it hurt! I feel this ship caters for the elderly age groups, which is reflected in the err...entertainment, so we will never again sail on this ship. We work full time, and enjoy our cruises, and are prepared to spend whilst on holiday. Bonus, I guess, we found nothing to spend money on, so we took our holiday savings home. All the more for our cruise on the Celebrity Solstice in September. This ship not recommended for under 70's.... Read Less
Sail Date April 2016
Started off in Brisbane Australia, embarkation was quick & easy, once on board we made our way to our stateroom c703, we entered the room for the first time & first impression was one of disappointment, our stateroom was more like ... Read More
Started off in Brisbane Australia, embarkation was quick & easy, once on board we made our way to our stateroom c703, we entered the room for the first time & first impression was one of disappointment, our stateroom was more like a statecloset, it was small with little room, the bathroom was very very tiny, bugger all wardrobe space. If someone was at the wardrobe then you had a very hard time getting in or out of the bathroom & stateroom main door. One of the lamps that was attached to the wall above the bed was broken & was reported to our cabin steward on arrival & was still broken on the conclusion of the cruise, the mattresses on the bed was passed it's use by date as it was very saggy in the middle & after the third night sleep we woke with a sore back every morning after, there was run marks on the walls & stains all over the carpet. We went to see a show in the vista lounge & after asking the wait staff for a coffee as we don't drink alcohol we were promptly told that they dont do coffee & when we asked why we were just told that we couldn't get one. We went to the Ragilleto restaurant the first night for dinner only to leave hungry due to very small meals so we made our way to the buffet to top up our still rumbling tummies, when we walked into the buffet we were amazed at the selection of different foods on offer & the great quality, so we ate there every night there after, the buffet was great. The ships entertainment & shows were good, the ships staff were good, except for the wait staff in the vista lounge, not very helpful. Overall with the exception of what was mentioned at the start of this review the cruise was good & we would consider Princess Cruises again. Read Less
Sail Date December 2015
This was my 5th cruise (1st with princess ) . Me :25 husband :27 daughter :14months Maybe my expectations were set too high after thinking that we would be sailing on a ship a level up from P&O. Most of the staff were friendly enough ... Read More
This was my 5th cruise (1st with princess ) . Me :25 husband :27 daughter :14months Maybe my expectations were set too high after thinking that we would be sailing on a ship a level up from P&O. Most of the staff were friendly enough with some exceptions (the children's area staff came across rude and uninviting, and when complaining /enquiring the service desk staff made us feel very little and stupid at our enquiries ). GOOD: food :we mainly ate in the "horizons buffet" this was just convenient for us with our daughter as it was quicker and easy for us ,we ate once at rigoletto but with our fellow dinners being around 40years +older we thought we would give it a miss the rest of the cruise. The food and service was good but I found the buffet offered similar equal quality offerings. Staff: the staff at the casino, vista lounge & bar near the main pool were lovely (stince, Marvin ,Roberto ,Edgar to name a few ) BAD : Noise : DO NOT book your cabin anywhere near the vista lounge above or below if you value a good nights sleep. I complained several times after being kept awake until midnight and they didn't want to do anything about it. "We will get them to check noise levels" ," sorry we can't cancel the show" " this is an entertainment venue" "there won't be more products on so you should be right" That was what we got in reply to simply asking them to turn it down (not cancel it ) , the bass is so loud and your can hear word for word every lyric to a song. In apologies after a very sleepless night (and a visit to reception ) we had 5 chocolates and a sorry note in our room - simply not good enough !! SMELL: the ship started to get very stinky with sewerage , this has happened on a ship I've been on before but it wasn't as smelly as sea princess. Activities/entertainment/music : everything was more suited for someone 55+ , activities were bean bag toss , indoor bowls !scrap booking , (we still took part but that was because there wasn't anything else to do ) Overall I don't think I would sail with princess again , p&o although the ships aren't as nice offers a lot more for various age groups and seems to have more variety in ages of passengers. I didn't feel valued on this cruise and felt as though we attended activities just to get out of sitting around doing nothing. All in all when you pay full price for a child under 3 and get attitude from the staff in the children's room when you take them for a play isn't on. We still had a great cruise but next time it won't be princess. Read Less
Sail Date February 2014
Sea Princess Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 4.5 4.1
Entertainment 4.0 3.6
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.6
Enrichment 3.0 3.4
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 3.8

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