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1 Helpful Vote
Sail Date: May 2018
This Scenic Cruise was recommended by our travel agent who understands our tastes and preferences for quality vacations. There was little flexibility on our dates, we booked only 2 months in advance so our best option was the Danube cruise ... Read More
This Scenic Cruise was recommended by our travel agent who understands our tastes and preferences for quality vacations. There was little flexibility on our dates, we booked only 2 months in advance so our best option was the Danube cruise from Budapest to Nuremberg. We were very impressed with the outstanding all inclusive service, fine organization, quality of the dining, most guides, excursions and our overall experience on the JASPER. Every attempted was made to satisfy our every need. Daniel our personal Butler was delightful. Dinner service would have been enhanced by a few extra severs to help with the work load. The ‘Tailor Made’ devices worked very well when we had live guided tours but not well at all on the self guided tours. They are a great idea but need more refinement to become user friendly and a helpful navigational aid rather than a frustration. My husband suffers from motion sickness; the stability of the river boat was superb and he had no issues. There were great options for day trips. Nora, our guide in Budapest was delightful as was Veronica on our tour of the Belvedere. I particularly loved biking along the Danube which was executed to perfection and would have enjoyed even more options for physical activities. We loved the intimate size of the boat and the limited number of guests on this cruise. This was our first experience on a river cruise, I hope it isn’t our last. Read Less
1 Helpful Vote
Sail Date: May 2016
This is our 4th River Cruise and have enjoyed everyone. No pressure and staff are great looking after your needs. The meals on board are always great and there is a wonderful variety of foods for all taste. Our Butler always made ... Read More
This is our 4th River Cruise and have enjoyed everyone. No pressure and staff are great looking after your needs. The meals on board are always great and there is a wonderful variety of foods for all taste. Our Butler always made special attention to our requirements and on this cruise like the past we arranged for afternoon tea with friends in our room most days so we could enjoy a relaxing afternoon. Normally we would have 2 other couples with us make 6 which is the right size. Port and Shore excursions met our needs as per the documentation. The tour guides are especially good and imparted their knowledge of the varies tourist sites. Ship - Scenic Diamond is always spotless and the staff look after all on board. The Cruise Directors are interesting people who manage the impossible and seem to exceed your expectations - wonderful managers of the customers, guides and buses etc. We feel very confident in Scenic to deliver and they do. We have already booked 2 river cruises for 2017 and the new Discovery for 2019. Read Less
9 Helpful Votes
Sail Date: March 2016
This was our first river cruise and we flew from Heathrow to Amsterdam where we met Scenic rep who saw us safely aboard Scenic Jade.The ship was all shipshape and Bristol fashion and all arriving passengers were welcomed aboard by the ... Read More
This was our first river cruise and we flew from Heathrow to Amsterdam where we met Scenic rep who saw us safely aboard Scenic Jade.The ship was all shipshape and Bristol fashion and all arriving passengers were welcomed aboard by the Captain and senior staff. Service in the restaurant could have been quicker and it did improve - as this was the first cruise of the season I shall allow for a learning curve. There was a choice of shore excursions all of which were excellent with knowledgeable guides who spoke really good English. We had a cabin on deck 1 and although small, was clean and completely adequate with comfortable beds. Plenty of choice from the lunch and dinner menus with silver service. The wines served with the meals were first class. We had a selection of on board entertainment from strings to local folklore groups. Disembarkation was extremely well organised making it smooth and easy. All in all an excellent cruise which you would have to be very picky about to find faults. Read Less
1 Helpful Vote
Sail Date: September 2017
It was advertised as a cruise to remember and it was,the service was impeccable the crew were most helpful,Val was great always there to help and advise.the wines were great as was the great coffee.shamethe captains speech on the last ... Read More
It was advertised as a cruise to remember and it was,the service was impeccable the crew were most helpful,Val was great always there to help and advise.the wines were great as was the great coffee.shamethe captains speech on the last night was so abrupt cheers and that was it.hardly worth waiting for.it was the only time I saw him speak,The only problem we found, was the food was not very satisfactory not hot enough, often over cooked,plus the portion size was minuscule,we have had many trips including the orient express,silver seas,but none served up such small portions,haveing said all this we enjoyed the the ambience and the fellow passengers, th cabins were ok ,the bed most comfortable,tv selection was good,and the ships information. Was very good,embarkation was faultless,as was disembartion,cabin crew were very good,seen but not heard,the waiting staff and bar staff were all most helpful and polite, nothing was to much trouble the were a good team. a/c was perfect,and where the ship docked was always a place close enough to walk to town,which we did at every opportunity. Read Less
Sail Date: August 2017
This is our first river cruise !!! We loved it the ship and room were very nice , We had rain before we got there and the ship could not go under the bridges so the boat remained parked until the river went down, scenic the cruise ... Read More
This is our first river cruise !!! We loved it the ship and room were very nice , We had rain before we got there and the ship could not go under the bridges so the boat remained parked until the river went down, scenic the cruise director shuffled things all around made arrangements for us to go see the places we were suppose to if the ship could move . I think they did a superb job, would highly recommend this cruise , we were pampered everything you wanted all you had to do was ask, I was a little disappointed In The food not that it was bad by Any means just expected more , Met some great people , can't wait for the next river cruise I do not like big cruise ships so this was perfect , just the right amount of people and every port there were things to do and see, also the balcony was a definite plus, saw a lot of other river cruise ships but none had balconies that I could see,204 Read Less
Sail Date: August 2018
Scenic had at least 3 to 4 weeks notice of low water levels that interrupted my trip but did not advise or give any options to postpone until better conditions prevailed. I would not have had a problem if this was a last minute change to ... Read More
Scenic had at least 3 to 4 weeks notice of low water levels that interrupted my trip but did not advise or give any options to postpone until better conditions prevailed. I would not have had a problem if this was a last minute change to the itinerary but because this was a well know fact to Scenic they still did not communicate the problem. I saved for over 10 years for this Luxury First Class River Cruise from Budapest to Amsterdam and spent a lot of time changing ships, packing and unpacking and taking 4 hour coach rides to destinations. I did not plan a Bus excursion I planned a River Cruise. On a bright note the crew, staff, facilities accommodations on board were lovely. Everyone on board was caring and compassionate. The ports of calls visited were amazing and all the excursions were packed with information from English speaking local guides. Read Less
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