Scenic River Cruises Reviews

Standing in front of the Golden Carriage at the Lichtenstein Palace
Photo Credit: 2marz
Photo Credit: Chrisbo
Photo Credit: Chrisbo
Photo Credit: Chrisbo
Cruiser Rating
4.4
Very Good
1,504 reviews

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1-10 of 150 Scenic River Cruises Reviews


Amazing staff

Review for a Europe - River Cruise Cruise on Scenic Jewel

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2marz
First Time Cruiser • Age 70s

Wanting to avoid the health issues of some of the larger cruises, I chose this cruise because it was advertised as a small ship with not too many passengers. My travelling partner and I were told by our agent that there would be about 80 passengers. There were 180 passengers aboard ship. The staff was magnificent, always smiling, always wanting to go the extra mile except when it came to illness. ...
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Sail Date: October 2023


Disappointing

Review for a Europe - River Cruise Cruise on Scenic Jade

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Sean1961
2-5 Cruises • Age 60s

The cruse taken was the "Treasures of the Rhine" not "Danube Discovery" the ships were swooped over due to low water levels on the Danube, but the name of the ship is correct. We have cruised with Scenic twice prior and have to say on both previous occasions the cruise, the ship and the staff were all excellent, hence why we had no reservations in booking with Scenic again. On arrival at ...
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Sail Date: October 2023


Disappointed

Review for a Europe - River Cruise Cruise on Scenic Sapphire

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Tookalook2
10+ Cruises • Age 50s

This was supposed to be a culinary cruise in one of the best wine region of the world. We were served ordinary food and cheap wines by unknowledgeable personnel. Even the cocktails were poorly executed. We had an invited French chef on board for one dinner and it made all the difference from our roumanian chef. It’s the end of the season and the dining room personnel seemed tired and ...
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Sail Date: October 2023


Great crew 4 star ship

Review for a Europe - River Cruise Cruise on Scenic Ruby

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charlieboy14
10+ Cruises • Age 60s

We chose this short cruise as a taster for river cruising having spent many outstanding holidays on ocean cruises. The crew were excellent. However, the Scenic Ruby built in 2009 and updated in 2019 is at best a 4 star ship. The decor is a matter of personal taste, so cannot objectively be criticised, however our panorama suite at £1,500 per night... was a huge disappointment. No amount of ...
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Sail Date: September 2023


Scenic not up to the standard expected

Review for a Europe - River Cruise Cruise on Scenic Crystal

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Disappointedclient
2-5 Cruises • Age 70s

023 Scenic Cruise from Basel to Amsterdam DEPARTURE DATE 25/9/2023 COMMENTS. My wife and I have recently returned from completing the tour above and offer the following thoughts your consideration. We completed our first ever river cruise in 2022 with Emerald, going from Amsterdam to Budapest. We enjoyed it very much and therefore decided to cruise again. This year the date of a ...
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Sail Date: September 2023


Lacking in Luxury

Review for a Europe - River Cruise Cruise on Scenic Jade

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TLC Would Be Good
2-5 Cruises • Age 50s

We were very excited about our first river cruise and chose Scenic purely because of it’s reputation of being a ‘luxury’ brand. We departed by bus from Zurich and transferred to Scenic Jade at Basel, sailing out from Basel to Amsterdam on 29 May for 14 nights, exiting the ship on 12 June. We wouldn’t call it 15 days – you’re on the ship from the afternoon of your arrival and then kicked out of ...
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Sail Date: May 2023


Disappointing

Review for a Europe - River Cruise Cruise on Scenic Diamond

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Dk123
6-10 Cruises • Age 60s

Travel agent convinced us it was the best even though it was most expensive. Although ship was fine and we had a great time with people on board cruise was a let down. Hotels were amazing but greeting dinner at a sports bar was terrible. About half the excursions were good the others very touristy and tacky. The headphone system for guides never worked and delayed every tour as they tried to sort ...
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Sail Date: May 2023


Scenic is over-hyped and over-rated

Review for a Europe - River Cruise Cruise on Scenic Jasper

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Bazza99
10+ Cruises • Age 70s

We sailed on Scenic Jasper from Budapest to Amsterdam in late May 2023. This was our first river cruise and first experience with Scenic after having taken numerous ocean cruises with many different cruise lines. We have read numerous Cruise Critic reviews and note that prior to COVID, Scenic received mostly positive 5-star reviews, including from many friends who had previously sailed with ...
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Sail Date: May 2023


Great Crew and Service but Otherwise Disappointing

Review for a Europe - River Cruise Cruise on Scenic Amber

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vegasdweller32
6-10 Cruises • Age 70s

We chose this cruise because Scenic had been recommended by a friend and a travel agent as a "luxury river cruise line" and for the itinerary. We had long wanted to visit Budapest, Vienna, and Prague, so this seemed like a great way to accomplish this. For starters, there seems to be a complete disconnect from the information provided by Scenic's corporate staff/website and what actually happens ...
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Sail Date: May 2023


The jury is still out

Review for a Europe - River Cruise Cruise on Scenic Diamond

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Aging traveller
2-5 Cruises • Age 70s

A distressing outward journey to reach this cruise is still colouring our view of the trip. Our verdict on whether Scenic goes on to a "never, ever again" list awaits a ruling from their Customer Service Department on whether we will be refunded for additional tickets we were forced to by en route to be able to reach Bordeaux. This was our first cruise with Scenic. We were interested in the ...
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Sail Date: May 2023


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