Scenic River Cruises Reviews

This was our first cruise with Scenic, having been influenced by their claim to provide “Luxury cruising” and wishing to enjoy a little more pampering. Not being wedded to any cruise line in particular, I do feel able to make comparisons with other companies, so let’s get started: BOOKING Booking our cruise was quick and easy. No surprise there, it’s always easier to gain attention when ...

Nice ship, nice staff, great food and great excursions. Unfortunately, though, there was very little support offered when our cruise was cancelled just 2 weeks before sailing. While we did find another Scenic cruise that fit in the same general time period, we were given no assistance with changing all the connections, hotels and transfers that had to be scheduled to accommodate this new ...

First, Scenic had terrible issues with their website and staffing. So it was practically impossible to communicate with anyone even months before the cruise. We never received as much as a document or a pamphlet to tell us what was expected of us as passengers or what was the actual itinerary and times for embark and disembark. Everything was a huge mystery to us! No email was answered, no ...

We have done previous Scenic River Cruises and loved them. We wanted to immerse ourselves in all things European Christmas with the luxury of scenic. However Scenic didn’t provide anything Christmas on this cruise. Lacking Christmas decoration, no special Christmas Eve dinner and no special Christmas Day festival. Very disappointing. This cruise was at the end of the season and Scenic Crystal was ...

Having done two previous cruises with Scenic and a Christmas market cruise with their sister company Emerald, I was really looking forward to this cruise. What a disappointment!! While I would consider another cruise with Scenic, I do not recommend their Rhine Christmas Market cruise. 1. No on-board Christmas/holiday ambiance. Meager decorations that included a couple of decorated trees ...

This was our first river cruise and 6th cruise overall. We were so looking forward to the Holiday Markets trip since our Danube trip was cancelled last year due to water levels. Unfortunately we were greatly disappointed. We expected the ship to be 'decorated' for the holidays. There were 2 small Christmas trees and a tiny vase of greens on some of the tables. No lights, no holiday ...

We chose this cruise to celebrate our 30th Anniversary and we had a really good time last year on the Seine River cruise. This trip was a completely different experience for us, we were disappointed with some of the elements of this trip. The first sign that this cruise was going to be interesting (cursed) was the ship was changed 2 days before our departure date. Hmm, what was wrong with the ...

We toured with Avalon last year on the Danube and had a wonderful experience. So we decided to go with Scenic expecting an even higher level of service. The Scenic Diamond is a relatively new ship with all amenities. The service on board was above and beyond at every level. Sadly, the two most important parts of the on-board experience came up short. The food and wines were nowhere near the level ...

We chose scenic as they are supposed to be one of the best. So, the positives - NIce looking ship, cabins comfortable if a little small, good bathrooms, - Staff on the whole are excellent and work very hard. - Pleasant lounge area. -Good selection of excursions. - Good entertainment when there was some. The Negatives - It was the worst food I have had on any cruise ship. It ...

Scenic Jasper - Jewels of Europe cruise from Amsterdam to Budapest 30/9 (not 25/9) We chose Scenic as they are supposed to be one of the best and this bucket list trip was a treat for my husband who had just celebrated his 70th birthday. First of all, let me say that it is a very nice-looking ship and obviously quite new with nice décor and furnishings. WE had a balcony cabin which was very ...