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12 Scenic Prague Cruise Reviews

This was our first riverboat cruise. We had checked out some others cruises casually but couldn't get excited about any. We went to a presentation put on by Expedia Cruise in Courtenay, BC, regarding Scenic and the guy with the funny ... Read More
This was our first riverboat cruise. We had checked out some others cruises casually but couldn't get excited about any. We went to a presentation put on by Expedia Cruise in Courtenay, BC, regarding Scenic and the guy with the funny accent caught our excitement regarding the boat, the service onboard, and what we would see on the tour. We immediately started planning our cruise that we just got back from. I'm an old fart and my body shows it. The only part of the whole experience that was terrible had to do with the airlines and Amsterdam airport. I know you have to put up with the 9.5 hour flight from Vancouver, BC, to Amsterdam but I could hardly walk afterwards and it is actually kilometers between the international arrivals to the local carrier section. KLM nor the airport staff would assist me in getting transport over to the other side because I had not prebooked it. Coming back I prebooked assistance and that part went smoothly. Since I had already been up for approximately 30 hours, when we arrived in Prague, I immediately crashed (fell asleep on the lovely, soft bed) while me wife did the short orientation tour. My wife enjoyed Prague while I recuperated. I did go out once and enjoyed a little of the wonder of the city. I was a little concerned with everyone telling us to be careful of pickpockets! Breakfast buffet at our Marriott Hotel was excellent with lots of variety. Yumm! (I'm a foody addict) We got on the Scenic Amber in Nuremberg and I was impressed from the word go. The welcome seemed real and everyone was courteous and, for me, this is where the pleasureable adventure really began. I'm rambling a bit here so I'll try and condense the actual cruise.. I've been on big ship cruises before but not at the level of complete service as we got here. The things I especially like were: Cabin - the soft head and knee raising bed; the cozy balcony; the small fridge for cod drinks, replenished daily; Dining - exception meals with additional selections that you can order. They do cater to special food needs. For those of you that drink, there was a different red and white wine presented each day. You never had to worry about running out of wine, coffee, water. Room service always available; Onboard activities - were fun and relaxed.Richard (Otto?) was very personable and gave pertinent information on what was going on the next day or for that night. The cruise wouldn't have been as great without him. The evening lounge entertainment was fun to watch with local groups coming on board at each port; Ports and excursions - I commend the people that picked out the ports we visited, not too many and not too few. All the tour guides were not just informative but also very passionate about their city and country, nice to see and hear; Service - I have nothing to negatively say about the service. Everyone treated us with courtesy and as a person. We had our own butler who was ours 24/7 If we wanted. He actually complained to us that we weren't using him enough! I watch how staff interact with each other and all that I could see was friendly support and comradery between all levels of staff. They even all chipped in to take out the garbage! That's about all I have to say for now except that we didn't pay an additional penny for anything else except for gifts. So eat, drink as much as you want; go on the tours, see the concerts... all included! Read Less
Sail Date December 2019
Was recommended by a friend, and we were not disappointed. The staff were always welcoming and friendly and Always helpful. It was nice to come back from one of their excellent tours to be greeted with friendly faces, a nice warm cloth to ... Read More
Was recommended by a friend, and we were not disappointed. The staff were always welcoming and friendly and Always helpful. It was nice to come back from one of their excellent tours to be greeted with friendly faces, a nice warm cloth to freshen up and a hot beverage after being out in the cold. It was a real treat. The tours offered were excellent. The bussing to and from the airport, or tours, was well organized. The tour director was funny, welcoming, and knowledgeable. Each evening, when not out on tour there was wonderful entertainment with local talent. The meals were varied and delicious. The wait staff were second to none. The cabin was clean and had everything you could want. It was nice to have a hairdresser and spa services available on board. I cannot think of any detail that was overlooked. I look forward to being able to cruise with Scenic again. Read Less
Sail Date November 2019
We had done another Scenic cruise (Bordeaux) and decided to book an area in Europe we hadn’t seen. We chose to travel during the Christmas market season. I have some mobility issues, so feeling safe and secure is important. The ... Read More
We had done another Scenic cruise (Bordeaux) and decided to book an area in Europe we hadn’t seen. We chose to travel during the Christmas market season. I have some mobility issues, so feeling safe and secure is important. The wonderful staff and personnel on the Amber were amazingly attentive. If I even hesitated, there was someone at my elbow for buses, gangplanks, stairs, etc. No one hovered or was overly solicitous, but they always seemed to be there when I needed them. We plan to retake this trip in the spring/summer time to be able to see the gardens. The cruise director was a hoot! He was on top of everything. The entertainment was high quality. Service was extraordinary. Our shipmates included families with adult children, siblings, gay/lesbian, and couples from Canada, Australia, USA, and UK. Most had previous cruise experience. All in all, we find river cruising to be relaxing and one of the best ways to see Europe. Read Less
Sail Date November 2019
We wanted to experience the magic of Christmas through the Christmas markets and this cruise did not disappoint.The entire crew was welcoming, always at our service and always looking for ways to make our trip spectacular. From the moment ... Read More
We wanted to experience the magic of Christmas through the Christmas markets and this cruise did not disappoint.The entire crew was welcoming, always at our service and always looking for ways to make our trip spectacular. From the moment we arrived until our departure, we were made to feel at home and our every need was fully met and more. The Christmas markets were delightful and while my husband did a WWII TOUR, I was able to shop the markets for lovely, original gifts. The itinerary has enough things to do for everyone... or nothing at all if you just want to relax. Food was excellent and so was the staff. They took care of all our special dietary needs so we never had to worry about what to eat. Would recommend this trip for anyone who is looking to bring back a little magic to their holidays. A Merry Christmas indeed! Read Less
Sail Date November 2019
The experience was first class.when there was an issue the team made it disappear as best the could, like low water level. The service was second to none from the time we first met the team until the end. Food was fantastic and wine ... Read More
The experience was first class.when there was an issue the team made it disappear as best the could, like low water level. The service was second to none from the time we first met the team until the end. Food was fantastic and wine options great. The crew people made the difference and we have already booked our second cruise. The rooms were very good and well thought out as for the best usage of the space. The ship facilities were all there, pool, spa, gym, etc. Nightly entertainment was great with special presentations on some occasions. All the excursion options were good and well planned out. Again, the service of sf the boat was second to none and the cruise director JJ was excellent. The excursions ere great and options very well presented each and every day. The dining options ere good and the food falntastic. Recommend this to anyone. Read Less
Sail Date September 2019
We chose this River Cruise on the recommendation of our Travel Agent and because it was "all inclusive". That included EVERYTHING and all was fantastic. This ship is only 3 years old and beautiful, really nice cabin ... Read More
We chose this River Cruise on the recommendation of our Travel Agent and because it was "all inclusive". That included EVERYTHING and all was fantastic. This ship is only 3 years old and beautiful, really nice cabin arrangement (we were on the Diamond deck). We especially noticed the difference when compared to other ships on the river. Fantastic service from all personnel from top to bottom. Our butler brought coffee precisely on time each morning and immediate service for everything from ice to extra supplies for the mini fridge. Once the service people knew what we liked, the mini was "custom" stocked to our requirements. We can't say enough about the food, there were two special meals for each passenger during the voyage and they were way above anything we would do on our own. One was a full 5 course meal with a different and special wine for each course. Entertainment was great every night with our on board performer (Mark) and 4 nights there were additional local demonstrations. We also were treated to two performances just for our group during shore excursions. We are already looking into our next trip with Scenic!! Read Less
Sail Date September 2019
Despite low water, itinerary changes and one ship change to Jade on the last night, Scenic handled it all seamlessly (at least to the passengers). We had to leave Budapest one day early due to low water, which caused us to miss one ... Read More
Despite low water, itinerary changes and one ship change to Jade on the last night, Scenic handled it all seamlessly (at least to the passengers). We had to leave Budapest one day early due to low water, which caused us to miss one excursion. We could have gone, however would have required a 5-6 hour bus ride. The tour guides, particularly for the Art Gallery tour in Vienna and the Nuremberg tour were outstanding. The guide for the medieval town in Czech Republic (Dieter) was disappointing and we left the tour for our own walk around after about 10 mins. We had an outstanding tour director (Richard) along with incredible service staff on the Jasper (special kudos to Marko and Sonja). Would definitely travel with them again. Entertainment on board and the special concert in Vienna was simply outstanding! Only counterpoints, 1) the staff on the Jade, which we had for only one night, appeared overly tired and service was a step down from the Jasper. and 2) we were unable to complete the departure survey as we were unable to access on-line, and there was no way to access after the fact? Read Less
Sail Date August 2018
We enjoyed our Danube cruise experience very much. The quality of the cabin, service, food and excursions were excellent. My special food requirements were always met.The staff handled unexpected events, due to low river levels, very ... Read More
We enjoyed our Danube cruise experience very much. The quality of the cabin, service, food and excursions were excellent. My special food requirements were always met.The staff handled unexpected events, due to low river levels, very well. The tours were well planned with free time included. There was plenty of choice as well. Entertainment on the ship was very good and included a waltz display and lessons and a fun disco. Yvonne, our tour director was great, always helpful with a real sense of humour. The dining area was well laid out to meet our fellow passengers. We found Prague a fascinating place to explore with a great tour guide and help to plan our own free time exploring as well. Loved the Art deco Imperial hotel. Certainly an amazing place to have breakfast. Many other highlights but we enjoyed; the classical music concert in the Viennese palace, the abby and town at Melk, the music and wine in Durstein,cruising down the Danube near Budapest and Budapest at night from the boat. We are looking forward to another scenic cruise one day. Read Less
Sail Date June 2018
Prague to Budapest, including flight arrangements--land portion, onboard experience, tours, flights and transfers all absolutely top notch. We had an unbelievable onboard tour director (Richard Grey), staff and their service were ... Read More
Prague to Budapest, including flight arrangements--land portion, onboard experience, tours, flights and transfers all absolutely top notch. We had an unbelievable onboard tour director (Richard Grey), staff and their service were excellent, food and beverage terrific. Tours were really well planned, and with Scenic having its own bus fleet following the ship, logistics always worked. Some unique experiences (e.g., concert in Vienna, piano virtuoso in Budapest) made the tours all the more enjoyable. Tour guides were knowledgeable, well spoken, and personable. With food and beverage all inclusive, it was very refreshing not to have to sign for each drink, etc. Our shipboard account was less than $100, all related to laundry. Food, both in the main dining room and in the specialty restaurants, was consistently excellent, as was the waitstaff. For the land portions in Prague and Budapest, the hotels selected were centrally located, and rooms were well appointed. A wonderful experience all around--wish we had had another week onboard. Our first experience with Scenic--will not be our last. Read Less
Sail Date April 2018
This was our first river cruise and it was a great choice. From the time we arrived at the airport in Prague until we left Budapest, Scenic and its staff went out of the way to assure satisfaction and hit the mark. The scenic tour guides ... Read More
This was our first river cruise and it was a great choice. From the time we arrived at the airport in Prague until we left Budapest, Scenic and its staff went out of the way to assure satisfaction and hit the mark. The scenic tour guides await you at the hotel and give you the keys, having already handled the check in for us. The initial stay in Prague came with a quick guided tour the first evening after the orientation meeting and then a fuller tour the next morning. The tour guides also gave a small tour of the Charles Bridge and surrounding area early on the 3rd day when you could see the sites without the crowds. After leaving Prague, we took a bust to Nuremberg to board the boat. The tour guide accompanied us on the bus and gave us some nice historical information about the Czech republic. The boarding of the boat was simple and smooth. We went through a quick informational session and were escorted to our cabin.The cabin was immaculate and nicely appointed. The food was mostly good through the trip, depending on your tastes of course. There were enough options to keep most people pleasantly fed. There was plenty of staff and they were all eager to please. I can't say enough about how they would handle all requests with a smile and handle things very promptly. It definitely seems that they put customer satisfaction above all else. We look forward to sailing with them again. The cabin was very roomy and comfortable. Plus it came with unlimited laundry, which is very nice to have for a long trip. The only negative to the cabin is that it has a very narrow bathroom, as the tub takes up space that could be better used. The next level of cabin had a more functional bathroom, with room for 2 people to move and a larger shower. Read Less
Sail Date May 2016
I took my first ever overseas trip with Scenic Crystal in October 2015 and I can say it was the best experience I could have ever have hoped for, it was truly a dream come true. From the moment I arrived in Prague and met tour director ... Read More
I took my first ever overseas trip with Scenic Crystal in October 2015 and I can say it was the best experience I could have ever have hoped for, it was truly a dream come true. From the moment I arrived in Prague and met tour director Grabriella who was so knowledgeable, helpful and friendly to finishing the trip in Paris with Bernard, also a wonderful tour guide I experienced nothing but pure luxury, friendliness, kindness and dedication to detail. The cruise part of the trip on the Scenic Crystal was amazing and the cruise staff so fantastic, every detail and daily tours so professionally organised I knew I had chosen the best trip I possibly could have. The cruise director Daniella was amazing and knew ever passengers name by the first day and nothing was too much trouble, the allocated butler Vanya was friendly and very organised and efficient. The cabin staff couldn't do enough and the wait staff and chefs were always efficient and so well mannered and eager to please and the food was absolutely perfect. Erica the waitress was an absolute breath of fresh air and engaged with every passenger, I felt I had known these wonderful people forever. The Captain was also fantastic and mingled with the passengers and crew at every opportunity. Your staff and crew are an absolute credit to you Scenic, thankyou for making my first overseas trip a dream come true, I will recommend you to everyone and if I should have the opportunity to travel overseas again then Scenic will be my first choice. Kind Regards:Wendy Read Less
Sail Date October 2015
Just home from a fabulous cruise on Scenic's beautifully appointed Sapphire which included a 3 day land tour in Prague at the beginning of the trip. This enabled us to get ourselves somewhat acclimatized to the 8 hour time difference ... Read More
Just home from a fabulous cruise on Scenic's beautifully appointed Sapphire which included a 3 day land tour in Prague at the beginning of the trip. This enabled us to get ourselves somewhat acclimatized to the 8 hour time difference from our flight from Western Canada. The tour guides were very informative, Scenic buses always at the ready to transport us to and from our land tours. The ship was beautiful with true 5 Star service. Kudos to our Room Steward Dana, Butler Zoltan and Cruise Director Patrik. Food was great & bar service always readily available. My husband & I made many new friends onboard; of the 165 passengers onboard 80% were fellow Canadians with the balance comprising of Brits, Aussies and a few Americans. We'd highly recommend Scenic Tours and would readily take another in the future. Read Less
Sail Date September 2014
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