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2 Helpful Votes
Sail Date: June 2016
This was a charter cruise with a particular group, and I was a staff member with the group. There were no children aboard this trip. While I didn't explore the departure city before boarding, embarkation and disembarkation were very ... Read More
This was a charter cruise with a particular group, and I was a staff member with the group. There were no children aboard this trip. While I didn't explore the departure city before boarding, embarkation and disembarkation were very well organized and went smoothly. The ship staff did a marvelous job adapting the schedule to things beyond their control, such as the river flooding in some areas and the lock workers striking one day. The food was always excellent, and the service was exemplary. Really, I can't say enough about how professional, welcoming, efficient, and friendly the staff were. I enjoyed the excursions - walking or biking tours, and multiple choices per day. The group itself provided most of the on-board entertainment and events. While I was not one of them, others greatly enjoyed the late-night music and dancing! The boat itself was luxurious, and always well maintained. I would definitely go again! Read Less
7 Helpful Votes
Sail Date: June 2016
We chose this cruise because the scenery is beautiful and because we love Portuguese food. The Duoro River in northern Portugal is spectacular: steep banks that have terraced vineyards right to the top, also olive and almond trees. The ... Read More
We chose this cruise because the scenery is beautiful and because we love Portuguese food. The Duoro River in northern Portugal is spectacular: steep banks that have terraced vineyards right to the top, also olive and almond trees. The Scenic Azure is a lovely brand new ship, contemporary design with spacious cabins, very comfortable. All the staff are Portuguese, many from Porto where we set sail. The service is very professional but friendly and relaxed. 96 guests and 39 crew. Guests were mainly from Australia and UK with about a dozen Canadians and half as many Americans, mostly couples and mostly active seniors from ages early 60’s on up. There were interesting excursions, many of which required some level of fitness due to the steep hills and cobblestones .... Guests who were not as able could be accommodated by bus tours. Buses were new and very comfortable. The tour guides use communication systems which guests wear so that when they dial in they can hear the commentary without the guides’ having to yell. We sailed during the day so were able to appreciate the scenery --- we docked at interesting places and there are stretches of the river that are not heavily populated. The Duoro is becoming popular but so far not over-run --- we were only rafted a few times and the other ships tended to leave early in the morning in many cases, allowing us to have our coffee on the balcony. There were no noticeable exhaust fumes from the engines. The crew were friendly and professional, and not obtrusive. They all spoke fluent or almost fluent English. We were disappointed with the food. Meals were beautifully presented and professionally served with plenty of choices, but rather bland for the most part, lacking acid balance and seasoning. We were hoping for some more strongly flavored Portuguese specialties. This certainly did not spoil our experience and we recognize that chefs must accommodate many tastes – but other guests stated the same concern, one offering the opinion that the food lacked "zest". This is an all-inclusive cruise, with no added charges and no tipping. We recommend this luxury cruise. Read Less
15 Helpful Votes
Sail Date: May 2016
First thing you need to do prior to taking a Scenic cruise, if my first experience is typical and I think it is, try to lose some weight. Failing that and regardless how successful, bring clothes that will adapt to a weight increase. In ... Read More
First thing you need to do prior to taking a Scenic cruise, if my first experience is typical and I think it is, try to lose some weight. Failing that and regardless how successful, bring clothes that will adapt to a weight increase. In the two weeks I spent on Scenic Crystal going from Amsterdam to Budapest 27 April to 11 May 2016 I managed to gain almost a stone (sounds less that way). Even my wife who is much more judicious in her eating and drinking gained. So be forewarned; the food is 24 hours and excellent. The liquor offerings are top shelf or just about anything you would want. A Scenic repeat couple told us they “go into training” prior to a Scenic cruise. When you first board your ‘space ship’ as Scenic likes to call their custom designed boats, you notice how friendly all the staff and crew are to you. They are obviously trained to act this way and it is nice. It lasts the whole time and must get tiring for them, but they keep it up. More about the staff later. Our cabin (port side, diamond deck) was a standard balcony and had a nice and spacious feeling considering the actual space (19sqm/205sqft). A nice amount of storage and room to store your luggage under the queen size bed. Our shower was actually full-sized, not the corner one pictured in the published deck plan. There is one category below this cabin and four above and the advice I got from this thread was accurate; this is the best choice unless you are willing to splurge on one of the Royal Suites. Your only other decision is which deck, as the upper Diamond Deck includes a higher degree of butler services and an invitation to special wine tasting dinner. The uniquely designed ‘Sun Lounge’ balcony with full width window that could be lowered to half height was nice, but we found that we actually didn’t use it too much. That the chairs weren’t too comfortable would be one reason, but the action and fun was going on in the public areas where all the food and drink was flowing. I’ll mention a relatively minor consideration in choosing a cabin; port or starboard side. This has nothing to do with the POSH myth, but how the boat moors along the way. As most daylight moorings are on the right your view is generally less obstructed going south on the port side, the higher the deck, and the farther aft your cabin is located. Although I can’t personally verify, then starboard going north as I would think the same moorings would be used but on the left. Regardless, Scenic rarely moors beside another cruise ship forcing you to look into someone’s cabin. Unlike what we saw Viking doing with multiple Viking ships. The only time we saw another Scenic ship (Jewel) was when it passed going the opposite direction. Our fellow passengers (148) were predominately Australians which was certainly expected with a scattering of UK, Canadian, and US like ourselves. No other nationalities represented (other than by marriage). All were generally friendly and as all meals are open seating, you tend to meet a lot of people. There was one large group of Australians that stuck together, but I assume they knew each other prior to the cruise. We ended up spending a lot of time with a Canadian couple and are thinking of going on another Scenic cruise with them. The median age of Scenic passengers is purported to be about 68 and I would guess based on this trip that is about right. The few “youngsters” were in their forties with quite a few in their eighties. The vast majority were late sixties and seventies. As the information Scenic puts out emphasizes more than once, to take full advantage of the cruise and all the shore excursions, you need to be in fairly good physical shape. Even on board, there are a lot of stairs to climb to and from the various decks. There is one tiny elevator, but really not something you want to depend upon constantly. Too many passengers, in my opinion, didn’t read or pay attention to the physical demands to fully enjoy the trip. Of course, you can just go for the ride, on board entertainment, food and drink. It is like being on a moving five-star hotel. There was one couple in one of the two top Royal Panorama Suites who were making their fifth voyage on the same cruise. I don’t think they went on any of the shore excursions. “Been there, done that” I guess. The wait and housekeeping staff from what we learned was mostly from various Eastern European and former Soviet bloc countries and very attentive and hard working. I don’t think they get a day off the whole cruise season, April to October, as one cruise ends another begins the same day. Giuseppe (hope I spelled it right), our constant live musical entertainment, singing and playing an electronic piano, was from Italy. He was very good and accepting of being ignored in the background. Tough on the ego in my opinion, but goes with the territory. Probably the hardest working person in my view was Adrian, the cruise director. He barely gets time to sleep with juggling staff, tour arrangements, answering questions, handling problems, and herding and trying to keep track of all the passengers. The latter reminded me of my multiple feline household. He also gave a nightly “Port Talk” in the main Crystal Lounge of the next day’s events and tour options. Finally, our chef whose name I am embarrassed to admit I did not record, did a superb job preparing imaginative, location themed and professionally presented meals working from a relatively small kitchen area. Each Port Talk he would bring out his recommended main course for that evening. Below is just one dinner menu for Thursday May 5th 2016 while near Regensburg, Germany: Appetizers: Black Forest Ham, Farmer’s Bread, Mixed Pickles; “Maultaschen” Franconian Pasta Squares filled with Mushrooms, Brown Butter Soups: Herb Essence, Puff Pastry Stick; Old Fashioned Potato Soup, Chanterelles Main Courses: Oven-baked Seabass, Asparagus, Lemon-Cilantro Confit, ginger Risotto; Tender Pork Loin, Herb Farce, Glazed Vanilla Carrots, Palatine Red Wine Butter, Local Potatos; Celery Medallion in Hazelnut Crust, Lentils, Pumpkin Sauce, Herb Potatos Desserts: Bavarian Cream & Elderflower Jelly, Forest Berries, Crispy Basket; Strawberry Ice Cream, Caramelized Walnuts, Whipped Cream; German Apple Pie; Fresh Fruit Platter Daily Cheese Selection: Bresse Bleu Cheese, Porcini, Smoked Cheese, Water Crackers For breakfast and lunch there were also standard menu options you could order custom. For a couple lunches I ordered a petite filet, rare with fries and it was delivered perfectly cooked in about 5 minutes. If anyone went hungry on the cruise it was because they were sick and couldn’t eat. I won’t go into a description of all the shore excursions other than to say the ones we chose based on recommendations on this thread were all excellent with knowledgeable local guides. Scenic uses this electronic device that charges in your cabin called Tailormade® which you take and hang around your neck and connect with earbuds. Your tour guide has a master unit which you can then easily hear the running commentary. As it seems with all electronics, some passengers had trouble keeping their Tailormade® charged and a couple times the guide’s master unit refused to operate. Generally, the system worked fine though and could also be listened to while on-board with a running commentary of what the ship was passing. Really the only problem I had was with my email. My email uses IMAP/STMP protocol rather than the older POP to send and the Crystal’s server didn’t recognize it. My wife had no problem as she still uses POP for both sending and receiving. Minor issue really. It was kind of nice being email free really. The trip had only one logistical issue with one of the bow thruster props needing replacement requiring an emergency trip to the nearest dry dock. River/canal regs are that no ship can travel without functioning propulsion systems to limit banging into the sides of the locks. Adrian rearranged one day’s activities to allow for the repair and it had little impact (especially in comparison to the terrible river and canal flooding impacts just a few weeks later). My final recommendation is to take advantage of staying an extra day or two in your embarkation city to help adjust to the time shift. Also use Scenic to book your accommodations since it will be the hotel that they use to gather all the passengers. They also provide someone to meet you at the airport and transport you to the hotel. All pre-paid like everything with Scenic. Have a great trip…we sure did. Read Less
2 Helpful Votes
Sail Date: May 2016
Wanted to see Giverny (Monet's garden). Enjoyed the garden but the walk from the bus was very tiring. Floods on the Seine meant that we had to be taken by bus to do the tours, but that wasn't a problem. We were very well looked ... Read More
Wanted to see Giverny (Monet's garden). Enjoyed the garden but the walk from the bus was very tiring. Floods on the Seine meant that we had to be taken by bus to do the tours, but that wasn't a problem. We were very well looked after by the crew and loved the trip through Normandy and the WWII landing sites. It was very crowded at most of the sites we visited. We spent 2 days in Paris before we left on Scenic Gem and loved the Hotel Scribe. Enjoyed moving at our own pace in Paris and often felt that there were too many tours on the Scenic Gem. The ship was very comfortable and the cabin small but functional. The balcony was lovely, especially in the beginning of the trip when it wasn't raining. Food was wonderful and most of the people on the cruise were very nice. I walk with a cane, so couldn't deal with cobblestones etc. on many of the excursions, but was able to deal with most of the places my husband and I visited. We really enjoyed this trip but because of my limitations, I wouldn't be able to do it again. Read Less
7 Helpful Votes
Sail Date: May 2016
CABIN: Cabin 236, the last room at the end of the hallway on Jasper’s second floor, was not to our liking on our Amsterdam to Budapest cruise due to the continual sound of the engine at the end of the ship. The noise was slightly ... Read More
CABIN: Cabin 236, the last room at the end of the hallway on Jasper’s second floor, was not to our liking on our Amsterdam to Budapest cruise due to the continual sound of the engine at the end of the ship. The noise was slightly abated by keeping the folding glass balcony doors shut as well as the retractable window. The ship sails at nighttime so when the canal locks are encountered these noises seemed to be louder than when the ship was just cruising on the river. Needless to say our sleep was not restful nor sound. The ship was fully booked so while staff were apologetic little could be done for us until the ship reached Budapest when a cabin 4 doors down the hallway became available for our cruise from Budapest to Bucharest. What a difference! We were very appreciative of this cabin change and based on that cabin, 231, I would give the Scenic Jasper top marks for Balcony category cabins. On future river cruises with Scenic we would re-book a Balcony cabin. These cabins offer sufficient room for storage and moving about, have a feeling of spaciousness given by the use of mirrors and full length window, and a good shower space in the bathroom with rain shower head and many water jets. We loved the extra sitting space the enclosed balcony gave us where we could see the riverside while we were in the cabin. The retractable window also provided access to fresh air, an option to room controlled air conditioning. This enclosed balcony was one of the reasons for us choosing Scenic. The padded wicker chairs in this area looked great and were comfortable, but when I sat in them, my view was blocked by the wood railing. The beds were very comfortable with choices of pillows if the 2 on the bed weren’t suitable. The white duvet and sheets gave the room a cozy modern look. I was glad the bed was higher up so that I could store my suitcase under it. The closet was divided into 2 sections with sliding doors that overlap – a nuisance at times when both occupants want to use the closet. The closet had space for hanging clothes on wooden hangers and open shelves for further storage. The night stand beside the bed also had drawers for additional storage and the bathroom had shelves for toiletry bags. In addition, glass shelves over the console ledge were also available for the tourist guide book, the river map, and room guide that were included in the room. The wall mounted TV/computer was such a nice inclusion with its free access to the internet, limited number of movies, music, the daily program, weather, and webcam view of the river from the bridge. We didn’t have to bring our own computer along. The Tailormade audio guides had a docking station in the room and these devices were loaded with sightseeing information for each port and sights along the river. These devices were also used by the local guides to communicate to us while doing the walking tours. The free in-room internet use on the computer and the tailormade devices, available in all cabin categories, were another reason why we chose Scenic. The room included an easy to use safe and always fully stocked minibar. Also free, was 1kg bag of laundry done once during the 2 week cruise. In case you haven’t packed an umbrella, there will be a large one available in the room along with 2 Nordic walking sticks. We both, however, made good use of the heavy terry robes and slippers so nice to slip into after a shower. The room had everything we wanted to make our stay comfortable. PUBLIC AREAS: Time spent in the cabins varies with passengers. We liked to get out of the cabin to enjoy the ship’s public areas – the Lounge, and sundeck. The Lounge area at the front of the ship offered comfortable tub chairs from which we could see both sides of the river while enjoying early morning coffee from the self-serve coffee machine or afternoon cocktails/drinks. Drinks were included in the inclusive offer so no extra charges were encountered for these refreshments. The padded tub chairs in the Lounge were my seating preference to the hard seated couches. Several abbreviated newspapers for different nationalities along with crossword puzzles were provided daily. The very small library offered some mysteries and travel information, but we didn’t have time for reading on this trip. The top sundeck was useful when in port with its small tepid water pool, loungers, and wicker chairs. Sun umbrellas provided shade. Some passengers opted to walk around this top deck while others preferred to use several exercise machines in the fitness room on the first floor. We didn’t try out the ebikes although the straight and long paths on the riverside looked inviting for such activity. DINING: We, of course, spent a lot of our time in the elegant dining room set with tables covered with white table cloths and sparkling stemware for 4-6 people. Wait staff, dressed in black and white, offered drinks, took our orders, and provided efficient friendly service despite the fact that seating was tight. Breakfast and lunch were buffets while dinner was ordered from a menu. Hamburgers, chicken, steak, Caesar salad, and salmon were always alternatives to the buffet and dinner options. Although dining hours were set, enough time was given to accommodate dining preferences for either an early or later meal. Dinner, however, started at 7 with appetizers finally being served 45 minutes later and dessert was served 2 hours later so dinner was finished around 9pm. Food was delicious, varied, and attractively plated. If sitting with interesting passengers, this time passed quickly; otherwise, the time in the dining room dragged on. After dinner, we usually headed to our room rather than sit in the lounge where the pianist entertained and more drinks were served while guests chatted with fellow passengers. A limited menu was available for room service ranging from a continental breakfast to soups, sandwiches, cheese trays usually delivered by the butler assigned to the room – useful if just a light meal was wanted. Additionally, pizza, salads, paninis, cakes, and ice cream were available all the time up to late afternoon in the café in the Lounge area. Meals in the Portobello Restaurant were over-rated, IMO; we preferred the meals in the dining room. SHORE EXCURSIONS: Another reason for buying a Scenic cruise was their wonderful all-inclusive sightseeing program with daily excursions accompanied by local guides and their evening enrichment events. The local guides, speaking good English and often university students, gave a 1 ½ hour orientation walking tour of the old medieval city/town pointing out the important attractions and history, but offering no inside visits, even to free entrances like churches. Following the walking tour, usually an hour or so was given for free time, enough for a rushed visit to one art gallery, museum, or church. Tours were well organized and described the previous evening by the cruise director. When the ship was at a dock a good distance from the city (Nuremburg and Vienna), a free shuttle bus was offered in the afternoon for those wishing to return for additional sightseeing on their own. Tours ranged from part to full days with lunch included on full day trips; passengers could opt to stay on board and not go out too. The top notch enrichment events ranged from an evening Medieval dinner at Marksburg castle, music concert in a Viennese palace, lunch while being entertained by professional singers singing Sound of Music songs in Saltzburg, to a local sausage lunch, Biergarten style, in a small Bavarian town where huge heart-shaped lebkuchen cookies were given as a parting gift. In Serbia, we had a group lunch in the home of a retired Serbian couple where we shared life stories through an English speaking Serbian university student. These activities were described in Scenic’s brochures and itinerary booklets so the sightseeing program was well laid out. Unlike ocean going travel where the times of port arrival and leaving are posted prior to sailing, with river cruising the times of arrival and leaving the dock where only made available a day prior to arrival due to the vagaries of water levels and busy canals. Thus, while planning at home the sights I wanted to see at the various ports, I never knew exactly how much time would be spent in a town/city nor how much free time would be available for visiting their attractions on my own. The 2 day stays in Vienna and Budapest offered guests the opportunity to see several attractions on their own compared to the short visiting hours allowed at small town stops along the Rhine and Danube rivers. In Budapest the ship docks on the Buda side, a good 20 minute walk over the Chain Bridge to the Pest side, but also close to a major transportation hub where optional bus/tram/metro rides would eliminate so much walking to get to the Pest side attractions. In this city, you need the local currency (Hungarian forinth) so it is convenient to buy some while at home. Know that on Mondays art galleries and museums are closed In Europe, leaving churches, parks, shopping, and city walks as activities to pursue. GETTING ON AND OFF THE SHIP: Embarkation and disembarkation, both with transfers provided, went smoothly. The Doubletree Hilton in Amsterdam offered a brightly lit conference room as a daytime gathering point until we could board the Jasper, four hours later after our arrival. While this hotel offers a good location for sightseeing, I found its contemporary décor a nuisance as there were no comfortable tub chairs to sit in after a long overnight flight. WORTH TO ADVERTISE: Scenic delivered on all points of their cruise as described in the brochure, local information session, and website. It was the detailed local information session that got us interested in booking a river cruise with Scenic. The video presentation which showed the cabins, the Lounge, sundeck and dining areas, and the excursions including the special enrichment activities gave us a good idea as to what to expect. Although this was our first European river cruise, it was such a worthwhile experience that we would not hesitate to book additional river cruises with Scenic. Their friendly, “can’t do enough for you” staff, added to the enjoyment of our trip. Read Less
4 Helpful Votes
Sail Date: May 2016
Our Golden Wedding anniversary treat did not get off to a good start! Due to (apparently regular) delays at Amsterdam airport our flights to and from this hub (hub - hub) to Basel were delayed but at least we eventually arrived. But our ... Read More
Our Golden Wedding anniversary treat did not get off to a good start! Due to (apparently regular) delays at Amsterdam airport our flights to and from this hub (hub - hub) to Basel were delayed but at least we eventually arrived. But our luggage didn't! Nor did that of three other couples who had taken the same flights from Manchester. So, only after filling in the appropriate forms did we meet our transport to Scenic Pearl for the cruise to Amsterdam. And from that point on things only got better and better (despite only having the clothes we had travelled in!) Our Cruise Director Frank was quick to a) " get on to our case" [sorry about the pun!] and b) to assure us that Scenic would launder our clothes at no charge until our luggage turned up. The crew were quick to make us feel welcome, relaxed and at home - as they did through the whole journey. Overnight to Strasbourg and an afternoon which was to have been a walking tour of the city. Sadly, as there was no promise of our clothes arriving we skipped the walk and took to the shops for a few essential items, only to meet our cases arriving at the ship as we re-boarded. All this thanks mainly to the numerous calls Frank made the previous evening and that morning. We cannot thank him enough! Now able to relax, we enjoyed 6 more days of luxury, with service of the highest quality. I will not go into details about life on board, places we visited and sights we saw, except to say that whatever you expect from Scenic's publicity is more than matched by the reality. In every respect our cruise delivered more than we had anticipated. Food, entertainment, tours and facilities all to a standard which would be hard to beat (several times we had to pass through ships of other lines to reach our tour bus - no names, but from what we saw we were all certain Scenic Pearl was far superior). Above all - the crew! Whether domestic staff, kitchen, bar and service, or deck crew - all were happy to help, always smiling and enquiring about our well being (and not your standard "have a nice day" - always makes me cringe!). I've mentioned Frank, for he was our first "hero", but I could mention many others who made us feel special. And isn't that what you want and expect from a luxury cruise? This was our first ever cruise (we don't do "oceans" very well!) but over the years we've stayed in some very high class hotels throughout Europe and north America. Scenic Pearl is well up there in the list of places we'd go back to. Well done Scenic. We'll be back (but we need to save up a bit first!) Read Less
2 Helpful Votes
Sail Date: May 2016
Having wanted to cruise from Amsterdam to Bucharest for several years, we investigated several companies and chose Scenic because it appeared to offer an excellent service, wide range of excursions and, importantly, was all inclusive. The ... Read More
Having wanted to cruise from Amsterdam to Bucharest for several years, we investigated several companies and chose Scenic because it appeared to offer an excellent service, wide range of excursions and, importantly, was all inclusive. The latter appealed enormously as we knew we would not be liable for an expensive drinks bill and tipping at the end of the cruise. This cruise became our 50th wedding anniversary present to ourselves and we could not fault in any way the service we received. I travelled with a mobility scooter. All staff went out of their way to assist us when leaving and returning to the ship which was an enormous help. From the moment we stepped onto the ship until we left we were looked after in every possible way as expected on a luxury cruise. Our cabin, was large, well equipped with the cabin attendant maintaining it to the highest standard throughout. Dining was one sitting, with a wide choice at each meal. Guests in some cabins had the option to dine at Table la Rive and Portabellos once during the voyage both of which very enjoyable. There was also a cafe area providing snacks, cakes and ice cream all day as well as light lunches. All excursions were included and offered a wide choice - often with a small surprise element such as included wine and snacks, musical entertainment etc.. On a number of occasions additional entertainment was offered on board and included musicians, folk music and dancers, a wine lecture, a sand artist - all were of the highest quality and much enjoyed. The staff were understanding when we needed to consult a doctor, arranging English speaking taxi transport and appointment. Would you travel with Scenic again - definitely and recommend them Read Less
9 Helpful Votes
Sail Date: May 2016
This was our first river cruise. In planning for our cruise, we reviewed costs of various cruise lines. Surprisingly, Scenic was less than Viking but offered more since it was all-inclusive - gratuities, drinks any time, a number of ... Read More
This was our first river cruise. In planning for our cruise, we reviewed costs of various cruise lines. Surprisingly, Scenic was less than Viking but offered more since it was all-inclusive - gratuities, drinks any time, a number of excursions at each docking, butler (loved the 6:30 knock on the door each morning with a fresh pot of coffee), laundry etc. These extras at no cost made the cruise very enjoyable. Our friends had taken a Viking cruise and after a day on Scenic, their opinion was that a Viking ship could not compare to the Scenic Amber. The Scenic Amber was new ship and fantastic. Cabins are spacious with lots of storage including space under the beds for luggage bags and 20 hangers. The king sized bed was very comfortable and you could change positions of the mattress with a remote control. The "Sun Lounge" concept is excellent - essentially provides an extra 40 sq ft of cabin space. You can sit on the 2 chairs and watch the scenery no matter what the weather - if it is raining, keep window up; if sunny open window so that you have a balcony. Toiletries are top off the line (according to my wife - L Occitane). The crew were very friendly and willing to do anything they could to satisfy you. Meals were delicious and had lots of choices - hard not to gain some extra weight. They have a special restaurant called Portobellos with a 6 course meal. All guests can book it once during the cruise - would recommend they book as soon as they arrive to get the day that is best for them. The majority of the excursions were excellent - especially when the dock was located in the center of town. The best dock was in Budapest where the ship was directly opposite the Parliament Buildings. Some were not - main disappointment was Nuremberg - too much time was spent at the Documentation Centre and, probably due to the rain, the "Taste of Nuremberg" was disappointing according to some. The highlight was the night cruise of Budapest in which they light up all the historical buildings. Day and night photos of the Parliament Buildings in Budapest from our ship are attached. One decision we made was not to book the Scenic 3 night Prague tour before the cruise. We felt that the cost of $2600 more per couple was too much. We did the 3 night tour on our own at a cost of $2100 - a savings of $500. We were very happy with the results and for the $2100 we got: - Accommodation at the Marriott Prague - $500 - same hotel as the Scenic tour - Private Tour Company - $800 - included Prague airport pickup on Friday; 4 hour walking tour of Prague castle and surrounding area on Saturday; 4 hour walking tour of Old & New Town and river cruise on Sunday; transportation from Prague to the ship in Nuremberg including a Pilsen Brewery tour on Monday - All other expenses (meals, drinks, souvenirs etc) - $800 - One dinner was at the Zvonice Restaurant located on the 7th floor of a 16th century bell tower 5 minutes from the hotel with the tables surrounding the original bell. Another dinner was at Kampa Park Restaurant on the Riverside Terrace overlooking the Charles Bridge. We feel the Scenic Gem of Danube river cruise was excellent and exceeded our expectations. Our decision not to book the Prague pre-cruise tour and do it on our own was a good one. We will definitely consider Scenic first if we decide on another river cruise. Read Less
3 Helpful Votes
Sail Date: May 2016
We choose scenic because it was all inclusive, ie. tips, tours, alcoholic beverages. The food, service, staterooms and overall attentiveness was unparalleled. We had a balcony suite and it was perfect. Loved the glass windows that ... Read More
We choose scenic because it was all inclusive, ie. tips, tours, alcoholic beverages. The food, service, staterooms and overall attentiveness was unparalleled. We had a balcony suite and it was perfect. Loved the glass windows that moved up and down. Variety of food was first class. Never boring. Absolutely anything you wanted at any time. I've never had a more pleasant and attentive staff wherever I've traveled. Only slightly negative aspect was that I would have preferred more 'cruise time' instead of some of the tours. All were good and interesting but some took too much time. Of course we had the option of just staying on the boat. All senior staff on boat were very accommodating and open with their time. Variety of menu choices was outstanding. Being invited to the two exclusive restaurants on board was a treat. Cleanliness of facilities and friendliness of staff was outstanding. I would definitely use Scenic again. Read Less
4 Helpful Votes
Sail Date: May 2016
This was our first river cruise and we had heard so much we were looking forward to the trip very much. The first greetings by the crew made us very welcome and were settled into our cabin very quickly by our butler Ilona. We were ... Read More
This was our first river cruise and we had heard so much we were looking forward to the trip very much. The first greetings by the crew made us very welcome and were settled into our cabin very quickly by our butler Ilona. We were pleasantly surprised by the amount of space we had in our cabin and the fact that our cases were under the bed made it so much more roomy. Having our own balcony was great too. The eating arrangements were excellent with plenty of choices of menu items and places to eat. The quality of food was excellent and you would have thought that you were eating in a 5 star restaurant. The lounge facility's were again excellent providing comfort and tea and coffee facilities at all times. Entertainment on board was very good and variable. The day tours also were very good with a high standard of guides. Finally I cannot speak highly enough of of the staff. From the cabin staff, reception staff and the dining and waiting staff were excellent. I made a point of addressing all staff by name to show respect for the work that they do and the personal attention they paid to the guests. Whilst some may consider the overall costs expensive the fact that you don't have to put your hand in your pocket for two weeks makes it reasonable. We are so pleased that we did the cruise and recommend it to others. Read Less
4 Helpful Votes
Sail Date: March 2016
The whole experience was excellent. The staff were wonderful & our tour Director ( Kurt) was excellent. We would do another one in a heartbeat! We couldn't fault anything . The only complaint we would would have is that very old ... Read More
The whole experience was excellent. The staff were wonderful & our tour Director ( Kurt) was excellent. We would do another one in a heartbeat! We couldn't fault anything . The only complaint we would would have is that very old people who do these cruises, should have their own carer with them! It is not the problem of the passengers or the crew & the tour guides to "babysit " them! We think all the tours were excellent - I put our survey form in too early - before Budapest -& we really loved it there . My husband thinks I'm mad as he is English, but we saw snow fall as well as made snowballs up the mountain (Alp) in Salzburg which we also loved . There was nowhere that we didn't enjoy - except maybe Bamburg & that was the cold not the place! The ship was brilliant ~ our Stateroom, although comfortable was very small & the set-up was such that you couldn't have the cupboard open & use the door to come in or go out at the same time! We couldn't fault the staff - they were all brilliant & very helpful & caring. As I said before - we would do another one in a heartbeat! The food was amazing as well.( & never ending or so it seemed!!) Read Less
9 Helpful Votes
Sail Date: March 2016
From go to whoa the Scenic Cruise on the Scenic Jade was absolutely amazing. The ship is a floating hotel of immense quality and the staff were faultless in all aspects, from presentation to customer service and doing all the little extras ... Read More
From go to whoa the Scenic Cruise on the Scenic Jade was absolutely amazing. The ship is a floating hotel of immense quality and the staff were faultless in all aspects, from presentation to customer service and doing all the little extras with smiles upon their faces. They really go above and beyond, believe me. We found the cabin to have ample space and very comfortable. All shore excursions were handled with precision and informative, the guides were very knowledgeable. The entertainment both on board and ashore was mind blowing. Dining was an experience that will not soon be forgotten (the waistline will see to that). Overall an experience that will stay with both my wife and myself forever. Can't recommend it highly enough. If you're thinking of doing one of these trips, GO FOR IT. Read Less
8 Helpful Votes
Sail Date: October 2015
I took my first ever overseas trip with Scenic Crystal in October 2015 and I can say it was the best experience I could have ever have hoped for, it was truly a dream come true. From the moment I arrived in Prague and met tour director ... Read More
I took my first ever overseas trip with Scenic Crystal in October 2015 and I can say it was the best experience I could have ever have hoped for, it was truly a dream come true. From the moment I arrived in Prague and met tour director Grabriella who was so knowledgeable, helpful and friendly to finishing the trip in Paris with Bernard, also a wonderful tour guide I experienced nothing but pure luxury, friendliness, kindness and dedication to detail. The cruise part of the trip on the Scenic Crystal was amazing and the cruise staff so fantastic, every detail and daily tours so professionally organised I knew I had chosen the best trip I possibly could have. The cruise director Daniella was amazing and knew ever passengers name by the first day and nothing was too much trouble, the allocated butler Vanya was friendly and very organised and efficient. The cabin staff couldn't do enough and the wait staff and chefs were always efficient and so well mannered and eager to please and the food was absolutely perfect. Erica the waitress was an absolute breath of fresh air and engaged with every passenger, I felt I had known these wonderful people forever. The Captain was also fantastic and mingled with the passengers and crew at every opportunity. Your staff and crew are an absolute credit to you Scenic, thankyou for making my first overseas trip a dream come true, I will recommend you to everyone and if I should have the opportunity to travel overseas again then Scenic will be my first choice. Kind Regards:Wendy Read Less
2 Helpful Votes
Sail Date: October 2015
My wife and I travelled with scenic on the Crystal from Budapest to Amsterdam from October 15th 2015. This was our first river cruise with Scenic after recommendations from friends who did same cruise last year.This was also my first time ... Read More
My wife and I travelled with scenic on the Crystal from Budapest to Amsterdam from October 15th 2015. This was our first river cruise with Scenic after recommendations from friends who did same cruise last year.This was also my first time overseas. The service and attention to detail from day one was amazing.Although the weather was unseasonably cold it did not affect the trip in any way. I must admit my wife and I felt very special as did most of the other travellers because of the wonderful service of all the staff, from the cleaners to the skipper.We had a thoroughly amazing trip and I am sorry I left it so long to travel overseas and very glad we chose scenic. Finally I would like to especially thank two staff in particular, the first was Daniella, she was fantastic. Secondly, and most importantly was a beautiful young lady named Erika Bartos who served us most of the time we were in the bar or dining room. I must say I have never felt so comfortable on a holiday as this lady made us feel. She is a credit to Scenic and sets a standard that all can aspire to. Once again thank you to Scenic for a wonderful experience we will never forget and will definitely travel with your company again. Read Less
4 Helpful Votes
Sail Date: October 2015
This was our first river cruise, and we had great expectations. We had read reviews, talked to neighbors, and got mostly positive feedback. We pictured ourselves riding along the Rhine, Main and Danube, sitting on the sundeck and watching ... Read More
This was our first river cruise, and we had great expectations. We had read reviews, talked to neighbors, and got mostly positive feedback. We pictured ourselves riding along the Rhine, Main and Danube, sitting on the sundeck and watching the castles go by. There were a few days where that actually happened. But far more often, we were going through locks looking at the concrete walls (too many to count), sitting at a dock double parked (so you view is a suite on the other ship), or taking long bus rides (way too many). Our understanding was that in some cases when the rivers are high, the ships might have a problem getting under bridges, but they just closed the upper deck and folded down the railings, etc. Well, the other problem is when the rivers are low. Then there is no solution except to pack up and ride a bus down the river to another boat, or finish your trip with a bus tour. Scenic usually has ships going in the opposite direction, but it was a 3 hour bus ride to the other ship, and then the next day we had to ride the buses back 2.5 hours each way to do the scheduled tours. Compared to ocean cruise ships, everything on these ships is cramped - the size of the rooms, the ceiling heights, the dining room, etc. The main dining room was used for all the meals. Breakfast and lunch were always buffet style. Dinner was usually sit-down, but there were two or three nights when that was also buffet. The buffet is a large oval in the center of the dining room, with serving stations spread all around. At the beginning of a meal you would have 100 plus people trying to get to the buffet. There was room around the oval for maybe 50 or 60 people, and no room to stand behind them. There was also no organization as to what was where and no lines established. You just needed to elbow your way in wherever you could. Scenic does a good job with what they have to deal with. The service was outstanding (except at dinner), and the food was excellent. They provide some cultural events that are superb. A lot of my comments are an issue with all river cruises. The rivers are getting way overcrowded, and there are just too many boats on the rivers and too many tourists at all the attractions. Read Less
12 Helpful Votes
Sail Date: September 2015
I recently took the Scenic Opal on the Danube to Budapest. Although not a fault of Scenic, the river level was very low and limited the ship to only one day and a couple of nights of sailing. We were bused into Budapest from ... Read More
I recently took the Scenic Opal on the Danube to Budapest. Although not a fault of Scenic, the river level was very low and limited the ship to only one day and a couple of nights of sailing. We were bused into Budapest from Komaron. However the reason I am compelled to write this review has nothing to do with the river. It has everything to do with Scenic and their awful customer service. Not once did any of the staff even apologize for the unfortunate situation and how the customers would now have to be bused several hours each day to the various land excursions. They were rushed and acted like THEY were being put out by the situation. The food quality and varieties were awful and the "special" dining options for the Portebello and La Rieve dining was disappointing to be generous. The entertainment was virtually non-existent and the views from the balconies was nothing more than other ship parked a foot outside your window. To call this a luxury cruise is completely false and I would not recommend Scenic to anyone seeking a river cruise. There are other options and to pay a premium for what is below average at best makes this a terrible value. The true test is the follow up by Scenic. After you leave the ship, they could care less about how they performed. This speaks volumes about their appreciation of the customers. Do not take Scenic. Read Less
2 Helpful Votes
Sail Date: September 2015
This was our first cruise of any description, so we decided on a week. We joined the ship at Budapest but because of low water in the Danube we had to move upstream, so didn't get to see anything a Budapest apart from an evening ... Read More
This was our first cruise of any description, so we decided on a week. We joined the ship at Budapest but because of low water in the Danube we had to move upstream, so didn't get to see anything a Budapest apart from an evening cruise downstream before turning round - although we did see what had inspired us - the Parliament Building - we were moored directly opposite. We stopped for two days in Vienna and explored there, but then we only got as far upstream as Passau, again because of low water levels. The ship, captain and crew could not be faulted. Our cabin was perfectly adequate, kept clean by our cabin steward, and morning tea served by our butler - luxury! A large walk=in shower with plenty of hot water. The amenities on board were plentiful, a good sized lounge/bar area which, I would think, could seat all the passengers at one go. The food was very good, always a nice selection on the buffet, or you could choose from the a la carte if there wasn't anything you fancied - which we did a couple of times. The passengers were mainly Canadian, Australian, American and a few English people, all very nice and pleasant. A variety of entertain was enjoyed in the lounge in the evenings - local dancers, etc. All in all we enjoyed our cruise, it was just a pity we didn't get up to Nuremberg as originally planned, but we were at the mercy of the water - no rain in Germany! Read Less
2 Helpful Votes
Sail Date: August 2015
Our 7 days aboard the Scenic Pearl were a great introduction to river cruising. We had great weather and saw so many sites. Embarkation and disembarkation were very well organized. There were 163 people on board for the trip. The ... Read More
Our 7 days aboard the Scenic Pearl were a great introduction to river cruising. We had great weather and saw so many sites. Embarkation and disembarkation were very well organized. There were 163 people on board for the trip. The excursions offered and the ones we took were very good, not too long bus rides if needed, gentle walker group for some of the sporty sites, small groups for the excursions helped make the excursions fun and interesting. The afternoon of sailing by all the castles was the reason I selected this cruise. It was just great, the CD gave some background about the various castles as we went by. There was plenty of room on the deck for viewing. The excursion to the Sprey Museum in Mannheim was a delightful morning and saw so many different pieces. But the Mechanical Music Museum in Rudesheim was just enchanting. We thoroughly enjoyed all the excursions. Read Less
5 Helpful Votes
Sail Date: July 2015
I have never done a river cruise before and have only ever done an ocean cruise back in 1969. I usually do escorted coach tours when I travel to Europe and my husband hasn't travelled overseas since we married back in 1971. We ... Read More
I have never done a river cruise before and have only ever done an ocean cruise back in 1969. I usually do escorted coach tours when I travel to Europe and my husband hasn't travelled overseas since we married back in 1971. We arrived in Zurich a day ahead of the cruise departure and that was a good thing, as my husbands luggage didn't arrive when we did. No one was waiting for us by the time we eventually got to the arrivals hall but after contacting the local Scenic number, our private transfer driver came back to the airport and delivered us to the Zurich hotel. Thankfully the luggage arrived the following morning, so all was okay when we were picked up and taken to the ship, which departed from Basel. Arrival and embarkation was slick. Our cabin was fabulous but that was my husbands choice, not mine. I would have been happy with a Balcony suite or even just a state room, as there were plenty of community areas for seeing both sides of the river and I'm a more social person than my husband is. Our cabin included all laundry plus a €197 credit to be spent in the wellness area and I managed to spend most of the credit. Shampoo and blow-dry x 3 @ €34.00 and a massage €79.00. The royal cabins received 3 snacks/bites each afternoon/evening. I think Scenic should cut that back to 2. It was nice receiving a snack/bite mid afternoon but I found the pre dinner one just a tad too much. The after dinner bite was nice though. Our cabin attendant was lovely, although I wished that she would adhere to the sign in the bathroom saying that if you didn't want your towels changed, hang them a certain way. No matter how I hanged them, we always had clean towels after showering. Our cabin was serviced twice a day. Near the end of our tour, I would refold my towel and hang it as if it was unused and it wasn't changed. Victory for me. Our butler was lovely but in reality we never used his services apart from one evening when we decided to have room service. All drinks are included with Scenic. The only drinks my husband had from our bar fridge was coke and I would have a wine every few days. Unless you have a drinking problem, the included alcohol isn't necessary. IMHO. The staff were friendly/fabulous and their service was excellent and I enjoyed the delicious HOT omelette that Bravo cooked for me every morning for breakfast. After the first couple of days, hubby & I decided that the lunch meals in the restaurant were too heavy (unappetising) and we would then have lunch at the River Cafe. The prawn pizza I had one day there, was yummy. The cold meal choices, not so crash hot but the soups and a few of the other hot meals were good. The meals were a disappointment to me, especially the dinner ones. The vegetables were often overcooked and, unfortunately, the majority of the meals, luke warm. Loved my breakfast omelette though. Their lunch time BBQ needs a bit of a rethink, though the idea was good. The included excursions on offer were great and if you couldn't find something to suit you, you could always stay onboard. The Irish Coffees are potent. I decided to have one when in the lounge one afternoon, when doing the crossword puzzle. Took me about half an hour to sip that and I wasn't game to have another. Local news/papers are available every day. i.e. highlights from your country. Canada, Australia, USA and UK plus a paper with a crossword puzzle on one side and a Sudoka on the other. Overall I loved this tour BUT for me personally, river cruises are not my thing. I don't plan on doing another one in the near future. If money was not a consideration, my rating might be different. I didn't pay for this holiday, my husband did but I have rated some things from my income perspective. Read Less
Sail Date: June 2015
Very enjoyable trip of 29 days cruising the Danube, Maine and Rhine. Interesting stops along the way where we were able to get a good idea of the country side. Five luxury coaches were provided for off ship day trips. We were treated to ... Read More
Very enjoyable trip of 29 days cruising the Danube, Maine and Rhine. Interesting stops along the way where we were able to get a good idea of the country side. Five luxury coaches were provided for off ship day trips. We were treated to five star dining, often using product grown locally. Staff were very pleasant and were there to help in any way. Entertainment was provided most evening often found from the country we were visiting. All areas were cleaned daily and hygiene around food areas was always available. Information was on hand to help if you wished to do something on your own. Fitness area was not well used as it was rather small with only a few items to use. Cabin was perhaps abit cramped.The only complaint was that twice there was a very unpleasant smell which lasted for several hours, it was always there when another ship came and docked alongside. Read Less
26 Helpful Votes
Sail Date: June 2015
In Australia, we were happy to pay the $11,000 per person (excluding airfares) based on the fact that everything you could possibly need or want on tour was included in the tour price - "a five star, once in a lifetime luxurious ... Read More
In Australia, we were happy to pay the $11,000 per person (excluding airfares) based on the fact that everything you could possibly need or want on tour was included in the tour price - "a five star, once in a lifetime luxurious experience!" is what we were sold. This was supported by advertising propaganda provided to our travel agent, inserts in their Scenic Russia brochure and on-line advertising which states "travel without your wallet"! and shows pictures of a butler cleaning shoes, etc. On boarding the ship the story is very different, with passengers being asked to sign paperwork for their "on-board account" as soon as they board the ship. Nothing is at request, with access to food and drink only at meal times unless you pay. The only exception being tea and coffee which can be obtained from a machine at any time. Dispite being asked to provide dietary requirements months in advance, these are only catered for as an after-thought by removing what can't be eaten (no special meals) and if it can't be removed, expect to be offered very little to eat. There is no butler, no assistance for elderly passengers, no laundry, a Dr is on board but all medical services must be paid for. Rooms are modest. The fitness centre is a walking machine and a bike in the upstairs bar. Live entertainment is rare, most evenings this will entail the sad sight of a member of crew DJing. In no way the five star, once in a lifetime luxurious experience it was billed as being. In the very least, knowing the truth would have allowed us to pack and budget differently. But in reality had we known the truth about what was on offer, we would not have taken this tour. To say we are dissappointed is an understatement. Read Less
4 Helpful Votes
Sail Date: June 2015
Our first and last river cruise with Scenic. I totally agree with the poor review on this website. Our cruise was supposed to be a gastronomique and wine cruise in France. Well the classical French dishes were nowhere to be seen let alone ... Read More
Our first and last river cruise with Scenic. I totally agree with the poor review on this website. Our cruise was supposed to be a gastronomique and wine cruise in France. Well the classical French dishes were nowhere to be seen let alone resemble classical French dishes. Bouillibaise, French Onion soup, mussels, crepes suzettes, coq au vin etc where did they get the recipes from? The cabin was small in comparison with cruise ships. The waiters understood little English. One night we asked to see the Maitre D and got a pot of tea. We complained to the hotel manager about the food and was told that we cater mainly for Australians. Is that an insult to Australians or is it an insult to Brits, Canadians and Americans who were on the ship. As like the poor review we paid in excess on £11000 for what is classed as a luxury cruise and by far this is the worst cruise we have been on. This was our 15 cruise but our first river cruise. The company advertisers itself as top market. I would have thought that being if France the food would be as advertised in brochure, no where near. The chefs hands are tied by a moron in head office. The housekeeping and reception were excellent along with literally one or two waiters/butlers. Would I recommend Scenic, never in a month of Sundays Read Less
1 Helpful Vote
Sail Date: June 2015
This trip did not get off to the best of starts, as we managed to miss the flght from Heathrow to Budapest (due to traffic jams). But even at this stage, we had excellent service from Scenic, who managed to find space on a flight later ... Read More
This trip did not get off to the best of starts, as we managed to miss the flght from Heathrow to Budapest (due to traffic jams). But even at this stage, we had excellent service from Scenic, who managed to find space on a flight later in the day (at extra cost of course), and booked that for us, including rebooking the return leg from Munich (automatically cancelled when we failed to show for the outbound leg), and arranging for a pick up from the airport. So we actually arrived in Budapest at midnight, where we were duly met and transferred to the ship, getting on board at 1:00AM - we weer offered food if we wanted, but by that time just wanted bed. After that, the cruise went pretty well to plan. The tour director, Patrick, was excellent, keeping us all fully informed about upcoming activities and excursions, and always being ready to help out or answer questions. He really mae the cruise something special. The food was buffet breakfast and lunch, with a sit-down waiter service evening meal (except on one night when excursion timing meant we needed to eat earlier and quicker, so they made that one a buffet). I can honestly say I enjoyed every single dish throughout the week. there was always plenty of choice at breakfast and lunch, and the evening meal had a choice of three mains (1 fish, 1 meat, 1 vegetarian), plus at least 2 choices for each of the other three courses. Every passenger is entitled to dine at "Portobellos" one evening - and if you don't bother to book an evening, they will automatically allocate one and send you an invitation. I did enjoy that evening, but it was too "fussy" for my wife. That is a fixed 6 course "degustation" menu. There was also a bit of an issue generally with evening meals for my wife, as they varied the time quite considerably (serving of first course varied between about 6:45 and 8:30) to fit in with excursions or entertainment, and she is diabetic so really needs meals at regular times. For entertainment, there was a reular piano player/singer called Kris, which was pretty low-key but very pleasant, and most evenings there was some local entertainment - we saw several different dance displays, plus a glass-blowing display one evening. There was a choice of two escorted excursions in each stop, plus the opportunity to go off by yourselves with the "Tailormade" device. In "City Guide" mode, this would chime in with commentary on any interesting buildings/sights as you passed them. All of the excursions we chose were interesting, with good guise who all spoke good English. Usualy the commentary on the coach was also pretty interesting. They also had a fleet of electrically assisted bicycles on board, which you could take out for free most days (one day there was an organised bike trip from Durnstein to Melk, so they weren't available for other use that day). I took one on the afternoon we had free in Vienna, and cyled around a chunk of the Donuinsel island park. Read Less
3 Helpful Votes
Sail Date: May 2015
I'm not a review writer, and this is my first but I feel compelled to do so to share our Scenic experience. As part of a wider European vacation we booked a 14 days Gems of Europe river cruise with Scenic with Prague extension. ... Read More
I'm not a review writer, and this is my first but I feel compelled to do so to share our Scenic experience. As part of a wider European vacation we booked a 14 days Gems of Europe river cruise with Scenic with Prague extension. As it was a joint 60th birthday year holiday, we splashed out on a Royal Suite (cabin 315 for those who are interested). We spent a few days in Amsterdam under our own steam and just happened to stay at the same hotel Scenic used for their pre-cruise extension and departure day room. Hilton Doubletree.This was handy because on checkout we just took our luggage down to the Scenic day room and they took care of everything else in preparation for a 3.00pm boarding. However, we were supposed to join the ship at Amsterdam but due to an issue with a lock the Diamond was stuck in Antwerp. Scenic sorted this by arranging coach transfer to Antwerp. No problem with this, we got to see a bit of Belgium on the short coach ride. The lock issue was solved and the ship sailed overnight to Amsterdam. On arrival at the ship in Antwerp we were greeted with champagne made to feel welcome and then were taken to our cabin, which was beautiful and well worth the additional expense to have the extra room and lounge area. There was plenty of hanging and drawer space in the wardrobe so most of the contents of the bags were unpacked. The suitcases slide under the bed out of the way. To cut a long story short the next two weeks was great. There were no issues. We didn't ask much of anybody but when a request was made for something it just happened. The food was fabulous the whole way. Plenty of alcohol all day if you wanted it. We found eating a light meal in the River Café upstairs at lunch was better option than the buffet in the main dining room. There is only so much you can eat in a day. The staff were all wonderful. From the Cruise Director Gary right down to our cabin attendant Mariya, everybody on board was great. One thing that impressed us was our departure from the hotel in Prague to Prague airport. This was the end of our tour with Scenic and our cabin class came with private car transfer to the airport. The limo driver claimed the luggage wouldn't fit in the boot of the S class Mercedes, so the local Scenic representative arranged for a taxi with more room for the bags. What happened next surprised and impressed us. We were happy to get in the taxi but Scenic insisted we get driven to the airport in the limo with the bags following in the taxi. That action speaks for itself in how Scenic treat their paying customers and fulfil their obligations. We are already thinking of a cruise through Southern France in two years time. It will only be with Scenic. Read Less
3 Helpful Votes
Sail Date: May 2015
Just finished 15 days on Scenic Pearl, Basel to Amsterdam. From the moment they greet you everything is first class all the way. It's cruising in a 5 star hotel. All crew excellent, food different every day and all excellent meals. ... Read More
Just finished 15 days on Scenic Pearl, Basel to Amsterdam. From the moment they greet you everything is first class all the way. It's cruising in a 5 star hotel. All crew excellent, food different every day and all excellent meals. Entertainment great and varied. Lots of tours at each port to pick from and tour guides wonderful. One exception though. An Historic Steam Train Ride thru Black Forrest is a tour offered, we took it, and being that one of us had been in the actual Black Forrest this tour was NOT in the forrest but in the valley far away from the Black Forrest, so don't do this tour. We had cabin 308 on Diamond Deck. Mid ship cabins are best ones to get and if you can afford Diamond Deck (top deck) then do it. Cabin was spacious and well appointed, they even thought to supply ear plugs for light sleepers. Their attention to detail is exceptional. The balconies have two chairs and a small table and are lovely to sit on and watch the world go by and also great if you want room service meals. We will book another Scenic River Tour and have no hesitation in giving them a 5 star review. Read Less
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