None of the experience with the ship, shore excursions or food can make up for having the 14 day cruise planned from Budapest to Amsterdam terminated after 7 days and then being left in an unplanned city with no assistance The Danube had been rising over the first few days and then at dinner on day 5 we were told the cruise would end 36 hours later in Passau, we were all to vacate the ship by 8 am ...
We have always wanted to do a river cruise and the Rhine River cruise of 8 days seemed perfect. We arrived in Zurich the day before the cruise left, which we would recommend. Scenic found us the lovely hotel. The pick up to take us to the Basel, Switzerland departure was very well organized. We had a lovely welcome when we arrived on board the ship by cruise director, Richard. He was amazing. ...
We heard Scenic offered a level of luxury and service that just did not deliver. We selected this cruise due to the itinerary and timeframe. Their guide communication system just flat out does not work but they insisted on continuing to use it. This was very frustrating and wasted considerable time. They need to go back to the VOX system used by other cruise lines.
The excursions were very ...
My husband and I chose this cruise as we throughly enjoyed our Christmas Cruise on the Rhine last year, it was so fantastic that when a sale came up on the River cruises I booked another one expecting the same level of service as before.
This was not the case, first we received an email that our ship had been changed, not a problem. Then the day that we are to board we received another email ...
Wanting to avoid the health issues of some of the larger cruises, I chose this cruise because it was advertised as a small ship with not too many passengers. My travelling partner and I were told by our agent that there would be about 80 passengers. There were 180 passengers aboard ship. The staff was magnificent, always smiling, always wanting to go the extra mile except when it came to illness. ...
This was our second river cruise. In 2018, we booked Scenic for a Danube cruise from Nuremberg to Budapest. We had an excellent time despite low water levels in some parts of the river during that trip. This recent trip began with a single night extension in Paris at the Edouard 7 Hotel. This hotel was beautiful and in the heart of the Opera District.
The Scenic Gem is a beautiful ship although ...
I've had the privilege of traveling throughout Europe over the years. These journeys typically involved extensive planning, such as: booking transportation, accommodation, and mapping out excursions and activities. Then, there’s the challenge of navigating transitions between towns; driving down narrow and unfamiliar streets (on the opposite side of the road in some countries); figuring out check ...
Off ship excursions included a variety of options. Locations, frequently requiring long bus rides were worthwhile, despite inclement October weather.Tour guides were pleasant, helpful, and well informed. Our cruise director was excellent and staff would go out of their way to provide cabs, directions, maps, and walking tour suggestions.
Highlights included visits to Giverny, D day beaches, and ...
Every evening meal was both to look forward to and to enjoy whilst in the restaurant : especially Portobello. Hard working , friendly and always approachable folk in the Restaurant ( one of us coeliac ) and really helpful Cruise Director and Assistant.
Lack of water in the Danube caused us to have two unexpected bus transfers , but well done and fabulous hotel in Budapest . All tour guides ...
We recently completed a 15-day river cruise from Budapest to Amsterdam on Scenic Luxury Cruises & Tours, and, well, some good and some bad. As to the bad, it likely put us off Scenic enough that we won’t cruise with them again.
This was not our first cruise, but it was our first river cruise. Realizing that river cruising differed from ocean cruising I watched a lot of videos, so got a pretty ...