It was not really supposed to have been me on this cruise, originally. My mother had a gentleman-friend, and they were going to see Europe together, but he went to an ill-advised Christmas party in 2021 and died of COVID complications a few months later. Nevertheless, Mom had always wanted to do this cruise, and I love Central Europe, so she brought me along instead.
In the age of ubiquitous ...
Although the staff were very nice & mostly tried their best, the priority is for Scenic's needs
-passengers and their requests are very low on the list.! They have an inflexible attitude toward problems or suggestions & suffer a lack any empathy & the motto seems to be ' don't provide unless it's asked for several times first'
Our cabin was missing items which took several requests to ...
My wife and I booked this trip almost one year in advance. We wanted to celebrate our 44th wedding anniversary in a different way. We travelled alone.
We arrived in Budapest 2 days prior the cruise departure so we could tour the city on our own. We had no problem with the embarkation although we found out the day before departure that we were on a different ship. At first we were to be on ...
You can really judge a company by the way they handle a difficult situation. My experience, and others, on this trip was that Scenic handled this absolutely terribly and conducted the tour at the most cheapest cost possible to themselves. They didn’t deliver a luxury experience, even though they still had the opportunity and facilities to do so, instead they provided terrible service with really ...
Cruise was supposed to be a river cruise from Budapest to Amsterdam, however, low water levels resulted in being bussed 800 km of the 1400 km trip.
Scenic was not, of course, responsible for the low water, however, they almost certainly knew well before the Oct. 16/18 start date that they would likely have to bus passengers for more than 1/2 of the trip. They therefore should have cancelled ...
Chose this cruise to see the scenery, castles, and towns as we cruised along the Danube and the Rhine and the fact we would not have to pack for all 15 days. Actually we only cruised 1 day total in the daytime, the rest was a series of long bus trips, 3 ship changes and a few night in hotels and some cruising at night. The Ruby was the last ship but no space to enter all 3.
This was all due to ...
We chose Scenic because our friends sailed with this company and everything was included. We attended a seminar and we were impressed with the information. The high water situation was discussed and so we booked in September to avoid the spring rain falls.
Before we left on the cruise, we heard rumours of low water levels and scoured the internet for information about cruise interruptions but ...
Dear Chandelier1230,
Thank you for your review and we are sorry to hear that you didn't find this cruise as relaxing as you had hoped due to having to change ships twice.
Currently in...
We chose this cruise because we were told it was all inclusive and fantastic. Our first five days were pretty good but we didn’t know that the river levels were an issue and we asked every day but no one would tell us anything finally we were told one night before dinner that the ship could no longer navigate the water. We were given three choices with no real plans to either of them. We were ...
Dear Ppwallba,
We are sorry to hear that although you enjoyed your first five days of the cruise, the remainder of your holiday was not the 5-star experience you were expecting.
Currently...
We were recommended to Scenic by dear friends who have had great experiences with this company. We were told about the 5 star food, drinks and accommodations. We booked a balcony suite 2 years in advance and saved to go on this cruise. It started off on a bad note on day one. We went to the bar and ordered champagne to celebrate our cruise. We were told to go sit down and that they would bring us ...
Dear MaryKCruiser,
Thank you for your review and we are very sorry to hear that your cruise did not live up to your friend's recommendations. The drinks and food that you mention does not...
Every day since we left, our ship docks next to at least one other. Sometimes there are 3 abreast - this, in the low season. As a result, our view from our balcony (which we paid extra for ~silly us!) is into the window of the cabin of the other ship. So, no view. One night, we were apparently near the exhaust vent of another ship and so for days after, our room and all others on this side smelled ...