We had done a river cruise 2 years ago with another company. We were completely disappointed in everything about the cruise, except for the ports of call. The tour director was detached, never around, they said all inclusive, that was the biggest lie ever. After that experience we were very reluctant to do another river cruise again. I had voiced my concerns with friends in Perth Australia, ...
This was at the top of our bucket list and Scenic did not disappoint. They are Incredibly organized. Absolutely love there are no surprises. All staff were terrific, always smiling, always speak and extremely helpful. Cabins are cleaned twice a day. Food was amazing as well as the wine. Great entertainment. River cruising is definitely a wonderful way to see a lot of countries as well as ...
Scenic were recommended to us by friends that had previously done the Jewels of Europe Cruise. It truly meets their promise of all inclusive cruising. We have hardly put our hand in our wallet for the past two weeks. The onboard dining and bar service was fabulous along with all the entertainment provided. Huge range of foods available for different tastes and dietary requirements.
Scenic ...
One of my bucket list items and this trip did not disappoint. Even though we had to make 2 different ship changes due to the damaged lock, the crews were all amazing and handled the transitions flawlessly. We didn't lose a single excursion. Ships were immaculately maintained and all crew from the cabin stewards to the captains were top notch. The ships extra amenities at a small fee were ...
Let me start by saying that I rarely write reviews but after the poor customer service we have had to this point I could not stay silent any longer. It all started when we received notice from Scenic 24 hours before (even though they knew 3 days before they sent notice) we were suppose to be getting on the boat that the lock that was damaged and the boat could not get to our planned departure ...
We had the best food, crew and tours. Due to an unfortunate incident involving a damaged lock on the river, we spent the first 3 days on land in coaches and hotels which was a little tiresome and inconvenient. However, I believe they did the best they could under the circumstances and I personally think the cruise director and his staff did everything they could to make everyone happy. The only ...
Scenic is a scam. My family fully regrets booking scenic Gems of Danube for my grandma’s 80th birthday. The experience was anything but “5-star”.
For starters, we were not informed of the lock issue on the Danube until members of our party were already flying from USA to Hungary. Therefore, cancelling the cruise was not an option. Due to the lock issue, we were unable to board the boat and ...
We signed up for a luxury river boat cruise and received a low budget bus tour. Scenic could not control the lock accident preventing our group of 29 people from loading the river boat but, they could control their reaction. Our group spent many hours of our vacation attempting to contact scenic representatives and scenic senior leadership to request simple things like free filtered water and ...
My husband and I researched and planned this trip for 2 years before deciding on a Scenic cruise due to all the online reviews we found. Being our first time in Europe and out of the country we wanted to make sure we were getting an amazing getaway trip that we wanted. Not even 24hrs before our departure from the US we got an email stating that due to an incident involving a lock being broken (the ...
My wife and I thought this was an easy way to experience Europe without a lot of pressure on us and we were right. From the start Scenic was fantastic. Pick up at airport in Budapest was the one thing we were nervous about but a Scenic employee was waiting for us in the arrival hall.
A light lunch was being prepared for us when we reached Scenic Amber, which we were pleasantly surprised ...