We were disappointed in this cruise line. We did a river cruise in Europe with Scenic almost a year ago. We were in a 200 cabin (205, 207, 209?). The balcony was pretty useless; would have made more sense if they took out the doors and made it part of the room. If you happen to be on the balcony you could hear conversations from several rooms away.
The excursions were mostly great. Their ...
Scenic was recommended by friends and travel agents as the best. The ship was both attractive and clean, as well as our cabin. Dining was a pleasant experience with great service and many food selections. Appetizers and entres were attractively presented but as a taste experience were average. Desserts at the service centre along the highway had more visual appeal than anything presented onboard. ...
Dear Mary Anne Arnold,
Thank you for your review of your Scenic Amber cruise. We are pleased to hear that you found the ship both attractive and clean and service excellent.
We are sorry to...
Family heritage encouraged us to take this river cruise departing budapest hungary, sailing thru austria and ending in nuremberg germany. very nice land tours & ports.
Awesome bed. great storage in room. bathroom needs hanging space. one small towel rack to hold 4 towels (layered on top of each other for esthetics) and after use where do you hang 4 towels? Needs hand towel rack as little ...
Dear Me Cruising,
Thank you for your review from your cruise on board Scenic Amber. It's great to hear you enjoyed the land tours and you found the bed comfortable and plenty of storage in...
We chose this cruise as it was advertised as 5 star, everything was 5 star except the food, which was awful.
The standard of the food was unacceptable for a cruise of this quality - one and a half hour wait for the main course, inedible raw tough meat that had supposedly been cooked for 8 hours, half empty buffets,lemon meringue pie with the uncooked egg whites raw on top, to name but some ...
This was a 'special' Mary Berry Telegraph cruise which set off on 22 November 2017, not on the 17 November.
We chose this cruise on the recommendation of our friends who are platinum Scenic travellers; they said that previously the food was always amazing and the excursions brilliant. The ship is lovely, as are the cabins; they are spacious and light and the cabin balconies are just wonderful. ...
Dear ambroseaw,
We are sorry to hear that some of the logistics of our cruise were disappointing. We have provided this to our UK office for their review as they are the ones who set up this...
Despite this cruise being advertised by the Daily Telegraph, booking and payment were made to Scenic and as a platinum member we received all of the normal Scenic benefits, so naturally we expected everything to be as good as all of the other times that we have travelled with Scenic.
The ship was beautifully presented in a modern style as usual; the majority of the staff were as efficient and ...
Dear cruiseurope,
Thank you for your review and we are very sorry to hear that the food was way below the usual 5 star standard during your cruise. If you can provide your email address our...
Unfortunately we have been spoiled by Silversea. Scenic promise a level of luxury equal to Silver Sea,it does not deliver.
If I were able to count the hours ,aside from using the boat as a hotel,i would suggest we were on a bus more than on a cruise ship.
River was low at Regensberg so we were bused to Nuremburg and then Praque which was not a fitting ending to a cruise where there was ...
We chose this cruise as an introduction to the world of cruising. The actual onboard experience was great and the scenery when moving was wonderful. The ship, staff and food were exceptional. We wished we had booked longer and a larger cabin. The bathroom was amazing as was the bed but all just a bit cramped for us.
However, the whole experience is very much created with the American tourist ...
We chose this cruise because Scenic had reputation for being very high end and truly all inclusive. It lived up to the all inclusive. The trip actually sailed on July 17, 2017. We were supposed to sail on the Jade but due to low water levels this ship was substituted. The ship was tired looking and needed a refresh. The carpet in our cabin was frayed and coming up.
The gourmet food was anything ...
Booked late and chose cruise because no Viking cruise available. 1st river cruise, (9 ocean cruises). Food okay and wine and liquor selection was great; all inclusive in price. 80% Aussies, few Canadians and 1 US couple. Best new items for us was the e-bicycles having a electric motor assist which were nice in the small towns. Best part of trip is the Danube river thru Germany.
Cabin was ...
Dear pattonsat2,
Thank you for your review and providing us with feedback about your time on Scenic Ruby.
We are happy to hear you enjoyed using our eBikes and that you enjoyed cruising...