1. Home
  2. Cruise Lines
  3. Scenic
  4. Scenic Cruise Reviews
5 Helpful Votes
Sail Date: April 2019
* Scenic river boat cruise from Bucharest to Budapest. * It was nothing short of a nightmare. * We will never set foot on a cruise ship again. * The cost of the cruise was very expensive and I expected there to be checks and ... Read More
* Scenic river boat cruise from Bucharest to Budapest. * It was nothing short of a nightmare. * We will never set foot on a cruise ship again. * The cost of the cruise was very expensive and I expected there to be checks and balances in place to protect the traveler. ie there was no doctor on the boat to administer to people who got sick. * We were sent 2 Scenic back packs which was a waste of money. I wish we had been asked if we wanted them. * The limo service sent to pick us up and return us from the airport costs 3 times what I could have made the same arrangements for. We did not pay the limo driver directly for this but Scenic would have this built into the cost of the cruise. Again, another waste of money. * Our cabin on the boat was at the back and our bed vibrated while the boat was moving. This made me feel nauseous. * A number of people arrived on the boat sick with a respiratory infection which quickly spread to other passengers. I was one of the people to get sick and spent several days in my cabin sleeping. I was so sick that I couldn't eat or drink at most meals. * When we finally got off the boat in Budapest I had the hotel call me a doctor. He put me on 7 days of antibiotics. Scenic were negligent in not bringing on a doctor to tend to those who were sick. * Every day the cruise director spent an inordinate amount of time patting himself on the back and telling us what a good job they were doing. This was totally un-necessary and a waste of our time. * Also time spent on the buses on the first 2 days of the 'cruise' was excessive. When we asked our tour guide how far we had travelled in the 2 days, he told us it was 500 kms. Never did we think that we had signed up for that amount of motor coach travel. * I'm asking Scenic to step up to the plate and offer us a rebate on what we were charged for this cruise. I feel like I just threw away $11,000 on this cruise and I'm asking for a sizable rebate. I'm NOT interested in any coupons for future travel as I will never set foot on a cruise ship again as I classify them as floating germ incubators. Read Less
2 Helpful Votes
Sail Date: April 2019
This is our third Scenic Cruise both previous ones were in Asia and were outstanding in ALL RESPECTS. We were a little taken aback atvthe sizebof alm the ships on the Danube as ours and all others seemed to have over 150 passengers ... Read More
This is our third Scenic Cruise both previous ones were in Asia and were outstanding in ALL RESPECTS. We were a little taken aback atvthe sizebof alm the ships on the Danube as ours and all others seemed to have over 150 passengers which to me was like a cruise line with 4000 plus passengers! Having said that the organisation of the cruise was outstanding and our every wish was accommodated! It was hard to understand why do few cruises go through to the Black Sea as the further north we went the demands of more and more tours became apparent and quality deteriorated! And we travelled in April! The staff in our ship were equivalent to the outstanding crew we had experienced in Myanmar and The Mekong! Our butler service by ATI and Stat made the journey so much more enjoyable and they are to be commended similarly the joviality of the senior butler Chris was appreciated by all! The Cruise Director was happy to meet our needs as because of a disability I cannot walk far and we had all our requests accommodated! The cruise on the Danube was relaxing and enjoyable the countries visited were historically interesting and we enjoyed the experience! I would not want to further up and suffer the issues of overwhelming Numbers! Each passenger has their own expectations we had ours met by the splendour of the Riger and countries the absolute attention to detail by our Bali butler ATI and the help of our support butler from Serbia Stat who was a source of great local information to us! Thank you staff we enjoyed The first night at The Marriot in Bucharest is best forgotten and the company should look for a better venue! Read Less
Sail Date: April 2019
We joined this cruise to see a snapshot of Eastern Europe. WOW what a wonderful experience. The ship was beautifully equipped and staffed by very hard working staff. Nothing was too much trouble for them and they never stopped working. ... Read More
We joined this cruise to see a snapshot of Eastern Europe. WOW what a wonderful experience. The ship was beautifully equipped and staffed by very hard working staff. Nothing was too much trouble for them and they never stopped working. The cabin was a delight and the balcony, a great sanctuary. The food throughout was delicious. The excursions were excellent particularly the concert in Bratislava which was a brilliant experience. The variety of excursions on each day meant there was something for everyone. The Cruise Director Hunar was tireless with a wonderful sense of humour. The crew were a credit to the ship. The Pianist Martin was excellent. The Butler service was superb and always given with a smile. We suggest that making them partners/ shareholders in the business would reward their efforts. The Captain can be rightly proud of his crew. We look forward to our next cruise with Scenic. Trish and Terry Turner Read Less
Sail Date: May 2018
We chose this because of the number of countries we would see and my Romanian heritage. Everything was run perfectly from meeting us at the airport to hotels pre and post cruise, excursions, dining cabin and the overall ship. The service ... Read More
We chose this because of the number of countries we would see and my Romanian heritage. Everything was run perfectly from meeting us at the airport to hotels pre and post cruise, excursions, dining cabin and the overall ship. The service level was fantastic. There was not a hitch in the entire 11 days and Scenic booked it all including our flights. While expensive the experience was worth it and we are looking at where do we go with Scenic next. We were able to experience the Table de la Rive which was a seven course meal with wine pairings as well at Portobellos Italian Restaurant which again was multi course but Italian themed. Both were excellent. The only challenge with the dining was the set time although 7 pm. is acceptable. We got the opportunity the meet many people from all over the world, Canadians were a minority on this sailing, and to hear about parts of the world that were not even part of the cruise. Read Less
Sail Date: April 2018
It is a very enjoyable and pleasant experience with interesting excursion everyday except one day is passing the Iron Gate. Ship is very clean, staffs are very friendly and helpful. The tour director gives us update on our daily ... Read More
It is a very enjoyable and pleasant experience with interesting excursion everyday except one day is passing the Iron Gate. Ship is very clean, staffs are very friendly and helpful. The tour director gives us update on our daily activities every evening. Cabin is a bit small compared to the ocean ships, but the space are used very efficiently. The equipments like shower/toilet are excellent, bed are very comfortable. Food are delicious and even with limited choice menu we do have option to order alternatives for breakfast, lunch and dinner. Music and songs at the lounge nightly plus some specialty bands invited to perform at some evening. Excellent service, any issues just called the Butler who responded immediately even though he might not be able to resolve but ensure someone would come to fix it. Main problem is the TV, very high tech but not working. Housekeeping is great. Ports and shore excursions are very impressive, tour guys are all knowledgeable and spoke well English. Definitely recommend Scenic Cruise, very well organized on all details including hotel, excursions and food. Read Less
2 Helpful Votes
Sail Date: April 2018
We were told Scenic was top of the range with excellent food. Not true. Food was poor to mediocre - dry chicken, leathery veal, limited fruit selection, uninspiring lunch buffets, watery wines. Also evening meals took 2 to 2.5 hours ... Read More
We were told Scenic was top of the range with excellent food. Not true. Food was poor to mediocre - dry chicken, leathery veal, limited fruit selection, uninspiring lunch buffets, watery wines. Also evening meals took 2 to 2.5 hours as everyone had to be served at the same pace. The crew were as helpful as they could be, given they had to serve 165 people with drinks and food simultaneously. Shore excursions were fine. Head office admin was very poor. Asked where tickets were and was told they'd been sent. Another set would be sent immediately. They never arrived. At least three different people seemed to be involved with each not knowing what the other had said. Eventually the tickets and cruise information arrived with a week to go. As for the air transfers, the cheapest economy tickets were bought by Scenic - think last row at the back of the plane next to galleys and lavatories. Read Less
3 Helpful Votes
Sail Date: October 2017
We chose this cruise as a 50th birthday treat for my wife. We could not have chosen better. The ship, the crew and the staff made our holiday such an amazing experience. The presence of the correspondents John Simpson, Martin Bell and ... Read More
We chose this cruise as a 50th birthday treat for my wife. We could not have chosen better. The ship, the crew and the staff made our holiday such an amazing experience. The presence of the correspondents John Simpson, Martin Bell and Kate Adie added a new dimension to a holiday giving us memories of their Balkans experiences in the 1990's. The food was 5-star with extensive choices at buffet meals and the evening A La Carte menu was always superb. The wines were quality and plentiful as far as dining was concerned. It was nothing less than lavish. If you want to leave your wallet at home, go with Scenic. We were sceptical about their claims prior to going but we really did NOT spend any money at all, either on board or during the excursions. We could not believe that all the cash we took with us went back into the bank when we got home ready for a similar trip next year. The Cruise Director, Sylvia, was excellent. If we had to give advice to other first-timers as we were, then we would point out the size of the Standard Suites. They are quite small but superbly appointed. However it didn't detract from our holiday as we were only in the cabin to sleep. We will however, upgrade next time. The only other grievance would be the terrible meal at the Hilton Hotel in Bucharest. This is not what to expect in a Hilton Hotel. This however was not Scenic's fault but they have to address this as they are ultimately responsible. Well done Scenic. We shall return! Read Less
3 Helpful Votes
Sail Date: October 2017
First river cruise, in new area coupled with excellent speakers. Very high quality overall on the ship with excellent service. Two speakers who travelled with us, Kate Adie and Martin Bell, were very friendly, open and certainly ... Read More
First river cruise, in new area coupled with excellent speakers. Very high quality overall on the ship with excellent service. Two speakers who travelled with us, Kate Adie and Martin Bell, were very friendly, open and certainly knowledgeable. Their presence made the holiday due to their vast experiences in the area. The shore visits were well managed with very good local tour leaders who besides being knowledgeable were characters in there own right. The ship travelled very smoothly with the captain taking a hands on approach eg going through the locks.. Daily program notices kept us fully informed of the activities of the ship.. Local buses were on the whole comfortable but some had seen better days Airport transfers were well arranged both on arrivals and departure. The ships manageress was very good controlling all the activities. And finally the fellow passengers were very friendly making the holiday such a memorable one. Read Less
3 Helpful Votes
Sail Date: October 2017
We wanted to experience that part of Europe. I need somewhere to express our shambolic arrival at Bucharest airport. No direction, no staff, we had to find our coaches. Then there is the truly appalling first hours in the Bucharest ... Read More
We wanted to experience that part of Europe. I need somewhere to express our shambolic arrival at Bucharest airport. No direction, no staff, we had to find our coaches. Then there is the truly appalling first hours in the Bucharest Hilton. It was a beautiful hotel and we had a lovely room. BUT, No welcoming drink, no staff to produce water, drinks and food. Several appeals to the so called “Tour Director” achieved no action. She continued sitting chatting to her mates from HQ Manchester. Probably the worst meal we have ever had in a hotel - a sentiment shared by most if not ALL your clients. Yes, it was basically a hotel failure, but “TDs” are presumably there to look after YOUR clients. This one needs retraining at the very least. And there were other shortcomings but I’ll leave that to others. The Adie, Bell, Simpson combo was a great success. The ship staff/crew were delightful, the food etc was splendid. Read Less
Sail Date: October 2017
We went because it was a Correspondents Cruise and they were excellent. But trips were long and not much time was given at destinations which was disappointing. The most upsetting thing was having to change boats and losing a valuable half ... Read More
We went because it was a Correspondents Cruise and they were excellent. But trips were long and not much time was given at destinations which was disappointing. The most upsetting thing was having to change boats and losing a valuable half day of a 7 day holiday for which there was no apologies or anything done to make recompense for this. The Cruise Director needed to have lessons on diplomacy. There was also an issue of having to wait at the end of tours for the boat to arrive to pick us up which was most unprofessional. We have rated entertainment as average but this excludes the correspondents which were fantastic, especially Kate Adie. She made the holiday for us. Food was not the deluxe we expected but wine selection good. A lot of wasted time on tours which could have been better organised. We will not be booking another cruise with you as we have had better holidays with other companies. Read Less
Sail Date: October 2017
This cruise was booked via the Telegraph and we had with us Kate Adie and Martin Bell.They helped make what was a very pleasurable,interesting and informative cruise.All the staff were excellent but I must pay tribute in particular to ... Read More
This cruise was booked via the Telegraph and we had with us Kate Adie and Martin Bell.They helped make what was a very pleasurable,interesting and informative cruise.All the staff were excellent but I must pay tribute in particular to Sylvia our cruise director.She remained helpful,pleasant and totally unflapable in all circumstances.The shore excursions were interesting and we would definately go again.Our cabin was very comfortable and the public spaces on the ship were also very good.We had some decent wather and were able to make the most of the sun deck. We enjoyed all the excursions but my most memorable was Belgrade in Serbia,visiting the fort and seeing the amazing views over the River .The other one was a home meal with a local family.One of the family spoke excellent English and we got some real insights into what happened to people during the war.The same could be said of our Serbian guide in Belgrade who came to Serbia as a refugee fom Croatia. Kate got us all very interested in the English women who came to Serbia prior to the first world war to assist the Serbian people in a war.They are forgotten by the British but still remembered and honoured by the Serbian people. Read Less
2 Helpful Votes
Sail Date: May 2017
After having such a lovely cruise last year from Budapest to Amsterdam, this year was a little disappointing, the cruise itself along the Danube was very boring trees trees and more trees along the river not very much to see an the cruise ... Read More
After having such a lovely cruise last year from Budapest to Amsterdam, this year was a little disappointing, the cruise itself along the Danube was very boring trees trees and more trees along the river not very much to see an the cruise director wasn't very helpful or interested in getting the passengers to integrate, we only had one quiz night and unlike last year not even raffles of small gifts. The food was very mediocre and for a river cruise you would have thought shell fish rather than just normal fish fillets could have been served. On our visit to the Portobello we had just one prawn each and on the evening of the Captains Gala Dinner a fifty pence size piece of Lobster that I couldn't even get my teeth into. Also last year my special meals of NO onions -NO garlic and GLUTEN Free was outstanding with everything made on board but this year my so called crusty bread came out of a packet and I won't eat that at home, the Maitre De took great pride in showing me the packet it came out of. The chef Suzi was very helpful but just gave me things from the same menu as everyone else just took out the onions and garlic etc, but made me little chocolate deserts all but 2 meals. We had 2 other quest we spoke to who didn't get any special food for them even though they were Lactose intolerant and had filled in the form accordingly. There were 2 occasions when the food was really bad, the first evening at The Hilton and a lunch time somewhere when we started with a tomato and cucumber salad then stuffed aubergine and some kind of dessert, most of which I couldn't have so when I asked the cruise director he said they will find me something---mushrooms in a white sauce with polenta. EVERYONE LEFT FEELING VERY HUNGRY and cruise director FRANK said food will be better on board. Our American friends thought the whole experience was very expensive for poor food and NO Castles. I could go on but my feelings are we will think twice about booking with Scenic again. Read Less
Sail Date: May 2017
Scenic is all exclusive. Have traveled twice on another cruise line, Scenic is better in all areas. Enjoyed all the excursions, especially the visit to the school and the lunch with the family. A complete family, Mother, Dad, Daughter ... Read More
Scenic is all exclusive. Have traveled twice on another cruise line, Scenic is better in all areas. Enjoyed all the excursions, especially the visit to the school and the lunch with the family. A complete family, Mother, Dad, Daughter and niece. Ship crew was great. Nightly entertainment was fantastic. Hotel stays included dinner each night and even a dinner at a local venue with entertainment. You don't need to pay for anything extra. We will be going back to Scenic. So much better than other cruise lines. Many extras that were a surprise, So relaxing, no long bus rides. Tours were a combination of bus, walking, bus, walking, always broken up into sections of interest. We ate at many restaurants that were included. in the excursions, all were very good and presented the local foods. No tipping, although we did give our excellent cabin girl some extra money. Going to do again.. Read Less
Sail Date: May 2017
We wish we had started one or two days earlier in Bucharest, it is a beautiful city and much better than we expected. The spaceship was fantastic, it looks the part and, boy it is the part. The welcome onboard was 5 star we were greeted ... Read More
We wish we had started one or two days earlier in Bucharest, it is a beautiful city and much better than we expected. The spaceship was fantastic, it looks the part and, boy it is the part. The welcome onboard was 5 star we were greeted royally and nothing disappointed us. We had high expectations and they were fully met and on occasions significantly exceeded. We had a cabin on the top deck ( balcony suite). The suite had everything we needed, everything is so cleverly designed to maximise the space and make everything easily accessible. The crew were fantastic nothing was too much trouble and the service was impeccable as was the quality and presentation of the food. The onboard entertainment is limited but enjoyable - this is not a big ship, 160 or so people, and people get to know each other quickly and tend to chat away whilst enjoying the complimentary drinks. The shore excursions are varied, you usually had 3 to choose from and there was always at least one that suited us. The Scenic Enrich events were great - we went to a local home for a real Bulgarian dinner, it was a great experience! What we most loved was the fact that we never needed money from the moment the driver picked us up from home until he dropped us back home at the end of the tour. If you want to stay in a 5 Star hotel that travels with you then this is definitely the holiday for you. We've booked for another Scenic River Cruise in September to Russia. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise