Scenic Amsterdam Cruise Reviews

Unable to get hold of anyone at scenic prior to the cruise for some up to date information on Covid testing. Several emails and phone calls going unanswered but then email received one day prior to sailing. Too late to be helpful. All aboard and then we had noise problems coming from somewhere in the boat (not other people) and had to change cabins on night 4 as the "fix" they tried after a ...

In 2015 we sailed with Scenic down the Danube from Budapest to Nurenberg and it was 5 star. Unfortunately, I cannot say the same about this cruise. The difficulties began even prior to leaving home. Their website was basically out of commission for months, and phone contact was nearly impossible. When you were able to get through on the phone after waiting for hours, it was clear that Scenic ...

The whole event was a disaster form beginning to the end. Even when the Jade broke down with engine failure towards the end of our trip to see the Dutch tulip fields, it was not the worst problems with which had to engage. My wife & I have traveled previously by sea & river, mostly thanks to Silversea & Uniworld both excellent. The vast majority of our unfortunate fellow passengers on the ...

We chose this pricier cruise as a treat, expecting high levels of service and choices along the way. We were patient with rather shambolic service, as they were a new tea, and very pleasant. Odd noises specific to our cabin caused disturbed sleep, but we were about to enjoy a change of cabin when the engines broke down( it had only been in service for 10 days since lockdowns). We couldn't ...

This was our first Scenic river cruise, which was advertised as a “Christmas Wonderland”. There wasn’t any Christmas wonderment about it. The only decorations were a tree in the entrance, one in the lounge and 2 foam snowflakes on the windows in the lounge. In the dining room a small table decoration per table. That was it, no lights etc. We parked next to a few ships who were beautifully ...

We have done previous Scenic River Cruises and loved them. We wanted to immerse ourselves in all things European Christmas with the luxury of scenic. However Scenic didn’t provide anything Christmas on this cruise. Lacking Christmas decoration, no special Christmas Eve dinner and no special Christmas Day festival. Very disappointing. This cruise was at the end of the season and Scenic Crystal was ...

For the most part, I have good words and praise for the actual cruise ship staff. They could not fix or be held accountable for things beyond their control, chiefly the marketing of what this cruise was supposed to deliver. The cruise is billed as a Christmas market tour. But let’s put this promise to test. Day 2 involved a departure from AMS at 13.00, so what do you really see of ...

We did not stay in Amsterdam before boarding the Ship. We were met at the airport by a Scenic representative which gave us an opportunity to meet and introduce ourselves to other guests. Our cabin was great with enough storage to store away all of our belongings, although our cabin was mainly used for sleeping. Our cruise director, Alex and our hotel manager, Djordje could not do enough for us. ...

We were met at the airport by a Scenic representative that got us shuttled to the spaceship and from that point on, we were very well looked after by all of the Scenic staff. All of the staff were wonderful. Our cabin and its amenities was great. We loved how the balcony became part of the room by folding back the glass partitions and lowering the top glass on the balcony rail. It was a ...

Our first cruise with Scenic was more than I imagined it would be. Friends had travelled and spoken very highly of their experience with Scenic but nothing anyone says can prepare you for the reality. From the second we stepped on-board Scenic Opal we knew we were in for a very special 15 days. Every single detail had been taken care of - there was nothing we had to do except choose our drinks and ...