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4 Helpful Votes
Sail Date: May 2016
Our Golden Wedding anniversary treat did not get off to a good start! Due to (apparently regular) delays at Amsterdam airport our flights to and from this hub (hub - hub) to Basel were delayed but at least we eventually arrived. But our ... Read More
Our Golden Wedding anniversary treat did not get off to a good start! Due to (apparently regular) delays at Amsterdam airport our flights to and from this hub (hub - hub) to Basel were delayed but at least we eventually arrived. But our luggage didn't! Nor did that of three other couples who had taken the same flights from Manchester. So, only after filling in the appropriate forms did we meet our transport to Scenic Pearl for the cruise to Amsterdam. And from that point on things only got better and better (despite only having the clothes we had travelled in!) Our Cruise Director Frank was quick to a) " get on to our case" [sorry about the pun!] and b) to assure us that Scenic would launder our clothes at no charge until our luggage turned up. The crew were quick to make us feel welcome, relaxed and at home - as they did through the whole journey. Overnight to Strasbourg and an afternoon which was to have been a walking tour of the city. Sadly, as there was no promise of our clothes arriving we skipped the walk and took to the shops for a few essential items, only to meet our cases arriving at the ship as we re-boarded. All this thanks mainly to the numerous calls Frank made the previous evening and that morning. We cannot thank him enough! Now able to relax, we enjoyed 6 more days of luxury, with service of the highest quality. I will not go into details about life on board, places we visited and sights we saw, except to say that whatever you expect from Scenic's publicity is more than matched by the reality. In every respect our cruise delivered more than we had anticipated. Food, entertainment, tours and facilities all to a standard which would be hard to beat (several times we had to pass through ships of other lines to reach our tour bus - no names, but from what we saw we were all certain Scenic Pearl was far superior). Above all - the crew! Whether domestic staff, kitchen, bar and service, or deck crew - all were happy to help, always smiling and enquiring about our well being (and not your standard "have a nice day" - always makes me cringe!). I've mentioned Frank, for he was our first "hero", but I could mention many others who made us feel special. And isn't that what you want and expect from a luxury cruise? This was our first ever cruise (we don't do "oceans" very well!) but over the years we've stayed in some very high class hotels throughout Europe and north America. Scenic Pearl is well up there in the list of places we'd go back to. Well done Scenic. We'll be back (but we need to save up a bit first!) Read Less
4 Helpful Votes
Sail Date: May 2016
This was our first river cruise and we had heard so much we were looking forward to the trip very much. The first greetings by the crew made us very welcome and were settled into our cabin very quickly by our butler Ilona. We were ... Read More
This was our first river cruise and we had heard so much we were looking forward to the trip very much. The first greetings by the crew made us very welcome and were settled into our cabin very quickly by our butler Ilona. We were pleasantly surprised by the amount of space we had in our cabin and the fact that our cases were under the bed made it so much more roomy. Having our own balcony was great too. The eating arrangements were excellent with plenty of choices of menu items and places to eat. The quality of food was excellent and you would have thought that you were eating in a 5 star restaurant. The lounge facility's were again excellent providing comfort and tea and coffee facilities at all times. Entertainment on board was very good and variable. The day tours also were very good with a high standard of guides. Finally I cannot speak highly enough of of the staff. From the cabin staff, reception staff and the dining and waiting staff were excellent. I made a point of addressing all staff by name to show respect for the work that they do and the personal attention they paid to the guests. Whilst some may consider the overall costs expensive the fact that you don't have to put your hand in your pocket for two weeks makes it reasonable. We are so pleased that we did the cruise and recommend it to others. Read Less
4 Helpful Votes
Sail Date: October 2015
This was our first river cruise, and we had great expectations. We had read reviews, talked to neighbors, and got mostly positive feedback. We pictured ourselves riding along the Rhine, Main and Danube, sitting on the sundeck and watching ... Read More
This was our first river cruise, and we had great expectations. We had read reviews, talked to neighbors, and got mostly positive feedback. We pictured ourselves riding along the Rhine, Main and Danube, sitting on the sundeck and watching the castles go by. There were a few days where that actually happened. But far more often, we were going through locks looking at the concrete walls (too many to count), sitting at a dock double parked (so you view is a suite on the other ship), or taking long bus rides (way too many). Our understanding was that in some cases when the rivers are high, the ships might have a problem getting under bridges, but they just closed the upper deck and folded down the railings, etc. Well, the other problem is when the rivers are low. Then there is no solution except to pack up and ride a bus down the river to another boat, or finish your trip with a bus tour. Scenic usually has ships going in the opposite direction, but it was a 3 hour bus ride to the other ship, and then the next day we had to ride the buses back 2.5 hours each way to do the scheduled tours. Compared to ocean cruise ships, everything on these ships is cramped - the size of the rooms, the ceiling heights, the dining room, etc. The main dining room was used for all the meals. Breakfast and lunch were always buffet style. Dinner was usually sit-down, but there were two or three nights when that was also buffet. The buffet is a large oval in the center of the dining room, with serving stations spread all around. At the beginning of a meal you would have 100 plus people trying to get to the buffet. There was room around the oval for maybe 50 or 60 people, and no room to stand behind them. There was also no organization as to what was where and no lines established. You just needed to elbow your way in wherever you could. Scenic does a good job with what they have to deal with. The service was outstanding (except at dinner), and the food was excellent. They provide some cultural events that are superb. A lot of my comments are an issue with all river cruises. The rivers are getting way overcrowded, and there are just too many boats on the rivers and too many tourists at all the attractions. Read Less
2 Helpful Votes
Sail Date: August 2015
Our 7 days aboard the Scenic Pearl were a great introduction to river cruising. We had great weather and saw so many sites. Embarkation and disembarkation were very well organized. There were 163 people on board for the trip. The ... Read More
Our 7 days aboard the Scenic Pearl were a great introduction to river cruising. We had great weather and saw so many sites. Embarkation and disembarkation were very well organized. There were 163 people on board for the trip. The excursions offered and the ones we took were very good, not too long bus rides if needed, gentle walker group for some of the sporty sites, small groups for the excursions helped make the excursions fun and interesting. The afternoon of sailing by all the castles was the reason I selected this cruise. It was just great, the CD gave some background about the various castles as we went by. There was plenty of room on the deck for viewing. The excursion to the Sprey Museum in Mannheim was a delightful morning and saw so many different pieces. But the Mechanical Music Museum in Rudesheim was just enchanting. We thoroughly enjoyed all the excursions. Read Less
Sail Date: June 2015
Very enjoyable trip of 29 days cruising the Danube, Maine and Rhine. Interesting stops along the way where we were able to get a good idea of the country side. Five luxury coaches were provided for off ship day trips. We were treated to ... Read More
Very enjoyable trip of 29 days cruising the Danube, Maine and Rhine. Interesting stops along the way where we were able to get a good idea of the country side. Five luxury coaches were provided for off ship day trips. We were treated to five star dining, often using product grown locally. Staff were very pleasant and were there to help in any way. Entertainment was provided most evening often found from the country we were visiting. All areas were cleaned daily and hygiene around food areas was always available. Information was on hand to help if you wished to do something on your own. Fitness area was not well used as it was rather small with only a few items to use. Cabin was perhaps abit cramped.The only complaint was that twice there was a very unpleasant smell which lasted for several hours, it was always there when another ship came and docked alongside. Read Less
3 Helpful Votes
Sail Date: May 2015
Just finished 15 days on Scenic Pearl, Basel to Amsterdam. From the moment they greet you everything is first class all the way. It's cruising in a 5 star hotel. All crew excellent, food different every day and all excellent meals. ... Read More
Just finished 15 days on Scenic Pearl, Basel to Amsterdam. From the moment they greet you everything is first class all the way. It's cruising in a 5 star hotel. All crew excellent, food different every day and all excellent meals. Entertainment great and varied. Lots of tours at each port to pick from and tour guides wonderful. One exception though. An Historic Steam Train Ride thru Black Forrest is a tour offered, we took it, and being that one of us had been in the actual Black Forrest this tour was NOT in the forrest but in the valley far away from the Black Forrest, so don't do this tour. We had cabin 308 on Diamond Deck. Mid ship cabins are best ones to get and if you can afford Diamond Deck (top deck) then do it. Cabin was spacious and well appointed, they even thought to supply ear plugs for light sleepers. Their attention to detail is exceptional. The balconies have two chairs and a small table and are lovely to sit on and watch the world go by and also great if you want room service meals. We will book another Scenic River Tour and have no hesitation in giving them a 5 star review. Read Less
Scenic Pearl Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.0 4.3
Entertainment 2.0 4.0
Public Rooms 5.0 4.4
Fitness Recreation 3.0 3.3
Family 1.0 3.3
Shore Excursion 4.0 4.4
Enrichment 2.0 4.4
Service 4.0 4.6
Value For Money 4.0 4.1
Rates 5.0 N/A

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