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Sail Date: July 2019
The list of dates given above did not match our trip. We were on Rhine HIghlights beginning July 10 in Amsterdam. Howerer, the boat was lovely with great bathrooms. the staff, mostly Serbian and Romanian, were friendly and competent. The ... Read More
The list of dates given above did not match our trip. We were on Rhine HIghlights beginning July 10 in Amsterdam. Howerer, the boat was lovely with great bathrooms. the staff, mostly Serbian and Romanian, were friendly and competent. The Cruise Director, Andreea was a real trooper handling everything that came up with grace and excellence. The stops were very nice, and the guides were very good, except one. The complementary drinks and mini bar and excursions were a definite plus. Andreea spent a little time each afternoon explaining how it would all work the next day. The only drawback for us was the dinners. The choices were just not appealing to us. They did have chicken, steak, and salmon for alternatives, though. Breakfast was fine with a large buffet around the center serving area. One could also order special things like pancakes and french toast from a menu. Lunch was good, but difficult to maneuver the center buffet. There was no beginning or end, so one had to just jump in front of someone else. Read Less
Sail Date: July 2019
We chose this trip as some of our family had already booked, and it was something we thought we would like to do It was an amazing experience, and we all had a fabulous time. We would definitely recommend this to anyone First class ... Read More
We chose this trip as some of our family had already booked, and it was something we thought we would like to do It was an amazing experience, and we all had a fabulous time. We would definitely recommend this to anyone First class accommodation and meals, with an excellent itinerary with first class activities and outings included We hope to cruise with Scenic again in the future. It was so well organised and easy for passengers. The staff were wonderful and very friendly and accommodating All of the onshore activities were value for money, interesting and informative as well as a lot of fun. We felt very pampered and well looked after and couldn’t totally relax and enjoy our cruise holiday knowing everything was taken care of. The food and drink menu and waiters were amazing, and really made life on the ship so special, as did our cruise director, who made sure everyone had a fabulous time. Thankyou Scenic, for a truly memorable holiday Read Less
10 Helpful Votes
Sail Date: September 2018
Chose Scenic based on online reviews etc. Considered it to be one of the top river cruise companies. We were very disappointed at service levels and food. Breakfast and lunch were major disappointments with minimal options and ... Read More
Chose Scenic based on online reviews etc. Considered it to be one of the top river cruise companies. We were very disappointed at service levels and food. Breakfast and lunch were major disappointments with minimal options and “cafeteria-feel” in the restaurant area. Our first lunch on the ship offered salads and the only hot food option : “liver balls”! For the money paid to take the trip, definitely disappointing. The water levels on the Danube were low and so bus travel dominated the first few days of our trip. Overall, Scenic tours include excursions with bus rides that are too long, example : trip to Salzburg. Also quality of docking areas are very poor : ours were generally in industrial areas or areas not near downtown or old core areas of the cities we were visiting. Tour guides were ok but duration of tours were either too short or too long. We felt that some tours included visiting a few spots that were just tossed in to make up some time. Also, most guides didn’t use their microphones properly so we were unable to hear them very well. Visit to Budapest was disappointing. Sailed into the city in the morning and really only had an afternoon to visit “Budapest in depth”, as Scenic called it. They brought us to a piano recital (which was good), but upon leaving our bus broke down and we were forced to wait in a hot bus for over 1/2 hour. Needless to say, the remaining tour consisted of a quick visit to one other site and then back to the ship. Communication among company, employees and customers was very poor. Even though the company knew water levels were low, they provided few details as to how this would impact our trip. They basically only told us that our ship was changing from the Amber to the Pearl (an older ship). This included a room downgrade in our case and it was only when I pointed this out to the tour director did they consider offering some form of compensation. We didn’t understand why they would set up an early breakfast in one location of the ship, then change it to the formal dining area and then back to the early breakfast location for late risers. Doesn’t make sense and annoys travelers. Overall, tour was not worth the money and we were totally disappointed with the company, service and tour quality. Read Less
2 Helpful Votes
Sail Date: July 2017
We chose this cruise for the itinerary and because we read good reviews of Scenic and our travel agent spoke positively about it. We also like the all-inclusive policy. Our expectations were met and exceeded. From the time we were ... Read More
We chose this cruise for the itinerary and because we read good reviews of Scenic and our travel agent spoke positively about it. We also like the all-inclusive policy. Our expectations were met and exceeded. From the time we were picked up at the Amsterdam airport to the time we dropped off at the Budapest airport, service could not have been better. The entire cruise staff was attentive and professional. Excursions were well planned and, unlike some ocean cruises we have been on, you could always get your first choice of excursions. Special events were indeed special, often including themed meals and entertainment in a local setting. The food presentations were always attractive and the regional wines included with meals were of high quality. On-board entertainment was usually related to the area we were in and always well done. Unlike some ocean cruises we have been on, "all-inclusive" really does mean all-inclusive, including tips for local guides (although we did some supplementary tipping for special services). Shore excursions were well organized and interesting, and during some of them the ship would drop us off and then pass through a few locks (a slow process and boring after the first few) and pick us up downstream, so we used time efficiently. I can think of only two minor negatives. (1) The gym was disappointing, with only two bicycles, but it turned out that we had enough activity without the gym, and the ship had power-assisted bicycles for guest use on land. (2) Some of the food was too salty for my taste, but this is an individual thing. We would certainly cruise with Scenic again. Read Less
Sail Date: October 2016
My husband, parents and I cruised with Scenic down the Rhine river from Amsterdam to Basil. From the every first day everything was organized and top shelf quality. The ship has about 160 passengers and is designed extremely well. The ... Read More
My husband, parents and I cruised with Scenic down the Rhine river from Amsterdam to Basil. From the every first day everything was organized and top shelf quality. The ship has about 160 passengers and is designed extremely well. The cabins were spacious and comfortable as were the common areas. The excursions were enjoyable and there was time for relaxation as well. They had daily options for excursions and additional private excursions which were amazing including a private concert at the Mannheim palace. The food was fantastic whether you were eating at the buffet or one of the special dinners. And as wonderful as all that was, the crew made the cruise super special. They were friendly and professional making you feel welcome and safe from the very start. By the time the cruise was over the passengers and crew were one big happy family. I would and will travel with this company again. Read Less
Scenic Pearl Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.0 4.2
Entertainment 2.0 4.0
Public Rooms 5.0 4.4
Fitness Recreation 3.0 3.3
Family 1.0 3.3
Shore Excursion 4.0 4.4
Enrichment 2.0 4.4
Service 4.0 4.6
Value For Money 4.0 4.1
Rates 5.0 N/A

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