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Sail Date: June 2019
My husband was drawn to the cruise because his college alumni was a sponsor and we were happy to learn that many other college alumni groups were aboard, all of which were very interesting to talk to and we very much enjoyed meeting new ... Read More
My husband was drawn to the cruise because his college alumni was a sponsor and we were happy to learn that many other college alumni groups were aboard, all of which were very interesting to talk to and we very much enjoyed meeting new people. We enjoyed the fact that there were only a little over 150 people on the cruise, which made it much more enjoyable to us than the larger cruise ships of 2000 or more people on board. While we enjoyed the variety of shore excursions offered, some of the descriptions were not clear enough to address the time and distance involved requiring a coach ride to get to the destination. Also, several of the older people on board required canes or walkers and had difficulty navigating the uneven cobblestone streets, long walks from the ship to the coach and I felt they should have been advised of the difficulties they would have beforehand so they could have made another choice or just stayed on board. Dining was excellent; ALL crew members were well spoken, efficient and pleasant to be around at all times. Our cruise director, Andrea, was wonderful; competent, efficient, friendly and outgoing and and excellent cruise director. We will definitely go on another river cruise and hope to find one in the USA to see more of our own country! A. Piland Read Less
1 Helpful Vote
Sail Date: June 2019
This cruise was from Basel to Amsterdam. Unfortunately, a Viking ship had hit a lock and the Opal had to end the previous journey in Strasbourg, so that is where we caught the ship. Emails were immediately sent to inform us that our pick ... Read More
This cruise was from Basel to Amsterdam. Unfortunately, a Viking ship had hit a lock and the Opal had to end the previous journey in Strasbourg, so that is where we caught the ship. Emails were immediately sent to inform us that our pick up and transfers would happen as planned only we would be driving to Strasbourg from Zurich and not Basel. Once on the ship we were escorted to our room. Within 30 minutes I was invited to go talk to the chef about my allergies. All week I received menus in the morning for lunch and dinner where I could select my food and they would prepare it for me without my triggers (peppers). On a tour of the galley I saw my picture on the wall with a not about the allergy and to watch if I sat in their area. All the waitstaff was aware at every meal and let me know it. I have never had that kind of treatment on any other cruise. The excursions were varied in terms of interest, length and physical difficulty. Bikes were available for those daring to ride them. Night time entertainment was very good. The Cruise Director, Yvonne, was beyond helpful and professional. There was not one staff person who spoke anything but English when guests were around and all were obviously helping each other get work done if they had free time. The cleanliness was outstanding not just in our cabin but all over the ship. Our private transfer at the end to the Amsterdam airport was a Mercedes Benz limo- we were expecting a taxi. The whole cruise far exceeded our expectations. Read Less
Sail Date: October 2018
This was our trip of a lifetime to enjoy the scenery, the people, the culture, the history and the food in a relaxing worry-free way. The crew on the Opal were a spectacular lively and charming group. The crew on the Pearl was charming as ... Read More
This was our trip of a lifetime to enjoy the scenery, the people, the culture, the history and the food in a relaxing worry-free way. The crew on the Opal were a spectacular lively and charming group. The crew on the Pearl was charming as well but more reserved. We had an exceptional cruise activity director "J-J" who went above and beyond to make this cruise special for everyone while having to deal with the low levels of the rivers and changing ships. He made sure the transitions went smoothly and everyone was treated with utmost respect. It may have been a nightmare to organize new visits and make sure the travelers were satisfied. Service was excellent in the dining rooms and the choice of menus were appetizing and of perfect proportions. Ports and shore excursions were made interesting with knowledgeable guides and time to explore the areas was just the right length of time. The change of ships from the Opal to the Pearl was a surprise but again, JJ the cruise director made arrangements for a pleasant change over. The new crew was a little surprised to see us but we felt well received and they were as charming as the crew of the Opal. Things went really smoothly with the both crews and the trip was just so splendid. Read Less
2 Helpful Votes
Sail Date: October 2017
We have been with Scenic before, and enjoyed this even more than previously. The ship is well designed, and there seems more space in the cabins than before. Meals are generally good, although at times there were dishes that cooked to my ... Read More
We have been with Scenic before, and enjoyed this even more than previously. The ship is well designed, and there seems more space in the cabins than before. Meals are generally good, although at times there were dishes that cooked to my taste (vegetables rather too al dente and roast potatoes never crisp, although the main irritation was the time taken to serve the first course in the evening. Neither were we sure why the dress code is jacket or tie for men but virtually nobody adheres to it. Not therefore the smartest of cruises, and not really therefore matching up to the smartness of the ship and staff. The self-guided tours with handheld are a brilliant idea, but they need a lot more work to become easily usable. There are no clear directions to the various marked sites, which have no numbers to conform with the numbered list of sites the tour is meant to cover. Read Less
6 Helpful Votes
Sail Date: August 2017
A friend we were traveling with found Scenic and we just took his recommendation. The ship was excellent and the crew were superb. The only disappointment was our butler, who did very little and for the the odd time that we asked for ... Read More
A friend we were traveling with found Scenic and we just took his recommendation. The ship was excellent and the crew were superb. The only disappointment was our butler, who did very little and for the the odd time that we asked for something he still didn't come through. Otherwise, the entire experience was excellent. The shore excursions were very well organized and we were very pleased that all the gratuities were included. The motor-assisted bicycles were also a great amenity. We used two of them on one occasion and thoroughly enjoyed them. They were also very easy to learn to use. The meals were outstanding and the chef took great pride in his craft. The selection of wines was mediocre but sufficient. The bar selection was likewise very good and the bar staff carried the torch for service excellence. Overall, we had good value for our money and will likely cruise with Scenic again. Read Less
1 Helpful Vote
Sail Date: August 2017
This trip was recommended by our travel agent as it fit into a meeting that I attended in Basel. All aspects of the trip were delightful - it was busy however with daily excursions. We were blessed with good weather for most of the ... Read More
This trip was recommended by our travel agent as it fit into a meeting that I attended in Basel. All aspects of the trip were delightful - it was busy however with daily excursions. We were blessed with good weather for most of the trip. The staff and especially the cruise director made the trip fantastic. The ship captain and crew lended to feeling of security and safety. The fellow travelers were for the most part compatible and easy to make friends. There were ample opportunities for excursions and often two or three choices at each port. There was a large bicycling group aboard that had their own agenda and apparently had a very nice experience. Three gourmet meals a day, including lamb chops for breakfast. The separate dinners were enjoyable, and the dining crew made us feel as family. There were no children on the ship and this was most appreciated in that river boats are not large and capable of entertaining youth! Read Less
3 Helpful Votes
Sail Date: June 2017
We chose this because it was sailing on the Moselle, one of the few rivers we hadn't yet sailed on-we've taken many river cruises. we had been told that Scenic were good and so wanted to see for ourselves. it was a well-priced ... Read More
We chose this because it was sailing on the Moselle, one of the few rivers we hadn't yet sailed on-we've taken many river cruises. we had been told that Scenic were good and so wanted to see for ourselves. it was a well-priced cruise.. The ship was always beautifully clean, the staff were all excellent and attentive, and food was generally of a good standard.. The on board pianist was the best we've experienced- he had a great singing voice, engaged well with the customers, and also played guitar. Most of the excursions were really good, with excellent local guides. We appreciated the fact that it was truly all-inclusive, with a wide range of drinks on offer at all times, including champagne, and a variety of gins and single malt whiskies. Gratuities had been built into the cruise price. The cruise director was excellent, and dealt well with any issues. The one disappointment was having to take buses to the places on the Moselle because of lock maintenance. This made for some long journeys. Read Less
3 Helpful Votes
Sail Date: May 2017
All inclusive, significant added extras, very good food, excellent specialty dining, no tipping, courteous staff, good value for money. We booked an end suite which turned out to be very noisy, with significant shaking. A lesson to ... Read More
All inclusive, significant added extras, very good food, excellent specialty dining, no tipping, courteous staff, good value for money. We booked an end suite which turned out to be very noisy, with significant shaking. A lesson to never book an end room was learned. The cruise itself was excellent, the crew were super, the food varied at each sitting so boredom never set in. The wait staff were attentive and remembered what you liked or did not like. The food was very good. We started out with very little free time unlike an ocean cruise there were no "sea days" just a constant sting of sights to see, it almost seemed like an endurance test but eventually slowed down to an easier pace. All of the sites were worth seeing, the guided tours were well planned with knowable guides and always plenty of free time to explore on your own. The special Scenic events were indeed very special. All-in-all an enjoyable trip. Read Less
Sail Date: April 2017
The all inclusive 5-star experience on board Scenic Opal was incredible. The food was amazing - in choice, presentation and quality - the chef (Norman) clearly loved his work. The service in the cabins, in the restaurant and throughout ... Read More
The all inclusive 5-star experience on board Scenic Opal was incredible. The food was amazing - in choice, presentation and quality - the chef (Norman) clearly loved his work. The service in the cabins, in the restaurant and throughout the ship was attentive, but not overwhelming and the attention to detail in the delivery of information, the organisation of the included tours and the extras that were organised exclusively for Scenic were second to none. I particularly liked that there were no announcements made on board and all the activities were listed clearly on the daily plan for the following day. There was also a huge amount of information about the ports and excursions available in literature in the cabin and on the in-cabin entertainment system. The shore excursions are all included in the price and you have a choice of destination at each stop, or you can decide to stay on board and enjoy cruising along the river. The local guides were excellent and all road transport was provided by Scenic's own coaches, which follow the cruise and meet us at each stop. I would definitely travel with Scenic again. Read Less
1 Helpful Vote
Sail Date: March 2017
My husband and I wanted to see Germany, Amsterdam and Budapest. I wanted a luxury ship that would attend to all my needs. I am blind and I appreciate the extra services we received as we booked one of the two largest suites on the ship. ... Read More
My husband and I wanted to see Germany, Amsterdam and Budapest. I wanted a luxury ship that would attend to all my needs. I am blind and I appreciate the extra services we received as we booked one of the two largest suites on the ship. I had everything I needed to make this an excellent vacation. Our butler, Ratko Adjic went above and beyond for me. From morning cappiciinos to drawing my bath in the evening I was well treated. Dinner with the captain was marvelous. This cruise was all inclusive, alcohol, excursions and gratuities. The excursions were very well planned in each town. We were able to get a taste of the city and in two towns we had private concerts. It was fabulous. Richard the cruise director did a great job planning for our enjoyment. They never requested a credit card! We will travel with Scenic in 2020, Bardeaux to Bardeaux. Can't wait! Read Less
2 Helpful Votes
Sail Date: November 2016
From the time we arrived until our departure everything ran with military precision. Our bags were put on the bus at Budapest airport and the next time we saw them they were laid out on the bed in our cabin. The Scenic Opal was first ... Read More
From the time we arrived until our departure everything ran with military precision. Our bags were put on the bus at Budapest airport and the next time we saw them they were laid out on the bed in our cabin. The Scenic Opal was first class, with first class amenities. The staff were first class, nothing being to much trouble. Patric, our butler for the duration of the cruise couldn't have been more helpful. The entire staff deserve a pat on the back as does the cruise director who kept everyone informed on a daily basis as to upcoming events. The food was a standout, with fantastic dining, unbelievable. The choice of excursions covered many and varied aspects of European life and attractions. Disembarkation was smooth (although we did not want to leave,having been thoroughly spoilt ). Bags left at the cabin door turned up at Amsterdam airport, staff even directed us to the appropriate airline check in counter. All in all a great trip and at that time of year the trees were in their Autumn colors. Well done Scenic. Read Less
8 Helpful Votes
Sail Date: September 2016
First I should explain that overall I had a nice cruise on Scenic and I would recommend a Scenic River Cruise. Below is a listing of the "Good" and "Bad" experiences that I had while sailing with Scenic. The ... Read More
First I should explain that overall I had a nice cruise on Scenic and I would recommend a Scenic River Cruise. Below is a listing of the "Good" and "Bad" experiences that I had while sailing with Scenic. The Good: Exceptionally clean ship and cabins. Hard working and enthusiastic crew members. Great wait staff in dinning rooms. Spectacular views on excursions. Bikes accessible for all guests at all ports. All inclusive cruise. Truly all inclusive. We didn’t pay a penny more than what we paid at booking!!! A lot of good wine. We were fortunate to have great weather on our trip. The Bad: We had a bad butler that didn't explain things to us. Rear Royal Panorama Suite is excessively noisy. Excessive noise and vibrations from engines. Noise and cigarette smell from crew break area that are above and below rear Royal Panorama suite. Food was not very good. Food was catered to Europeans. Food portions were very small. Food was served lukewarm Excursions are not explained in detail. Advice ...don't book the rear Panorama Suite and be prepared to be served European food. Read Less
4 Helpful Votes
Sail Date: July 2016
we chose this cruise because we had already done Amsterdam to Budapest (twice) plus a few of Scenics other river cruises and wanted to see something different, different it was. We spent a pre night in Zurich at the Schweizerhof Hotel a ... Read More
we chose this cruise because we had already done Amsterdam to Budapest (twice) plus a few of Scenics other river cruises and wanted to see something different, different it was. We spent a pre night in Zurich at the Schweizerhof Hotel a very nice hotel, from here we taken by coach the following day to Basel to board the ship, as usual the meet and great was great with a cool drink and a rose for the ladies. If you cobblestone streets and beautiful old towns you'll love this tour, Colmar, Cochem, Maastrict, Antwerp and of course who doesn't love Rudesheim and the famous coffee. Of course there were many other places that name escape me. There also many excursions offered all included in the price, including Luxemberg, Heidelburg also Airborne Museum which is dedicated to the Battle of Arnhem in 1944, I had never heard of this battle so found it so very informative. The crew aboard the Scenic Opal were fabulous nothing was to much trouble, the food was near perfect thanks to Chef Walter, Cruise Director Patrik who did a wonderful job, always on hand if you needed to speak to him and his Port Talks which we had every night were a great way of letting us all know what was happening the next day. The cabin was really very nice, bathroom was larger than normal of other cruise ships. Pillows and mattress on the bed was very comfortable. The Butler service was very handy. I think you can't go wrong in choosing any of Scenic's River Cruises. Read Less
5 Helpful Votes
Sail Date: April 2016
We booked this cruise with a number Navy Supply Corps Officer who had cruised on a different line in 2014. We cruised from Amsterdam to Basel and it was our first river cruise having done more than 30 ocean cruises primarily on Celebrity. ... Read More
We booked this cruise with a number Navy Supply Corps Officer who had cruised on a different line in 2014. We cruised from Amsterdam to Basel and it was our first river cruise having done more than 30 ocean cruises primarily on Celebrity. Our experience on the Opal from the time we boarded until they dropped us off at the hotel in Zurich could NOT have been any better. We ere treated royally by everyone whether it was onboard the ship or on one of their all inclusive shore excursions. We saw all of the ship's officers more than once a day and Milan, our butler could not have been any more helpful or attentive Goran (First Officer) and Patrick.(Cruise Director) were everywhere and along with the Captain handled the luggage getting us off of the ship. We got a tour of the galley and I have no idea how Walter (the head chef) and his crew could turn out the great variety and quality of meals they served. The ship itself had plenty of space and our cabin had lots of room. We loved the up-down window that allowed us to view the passing scenery with an open or enclosed balcony at the push of a button. The lounge and dining room had plenty of seating and great staffs and top side had plenty of seating and a hot tub. There is also an exercise room that I used daily and my wife took advantage of some very friendly and expert salon services that were vry reasonably priced. I would take a Scenic cruise any chance I got and most especially on the Opal as it is hard to imagine a better crew on any ship. Read Less
14 Helpful Votes
Sail Date: September 2015
We recently took a Scenic Danube cruise, the water levels on the Danube were low as the industry states, the operators and travel agents don't want to discuss your river cruise could end up as a bus tour, an expensive bus tour. We ... Read More
We recently took a Scenic Danube cruise, the water levels on the Danube were low as the industry states, the operators and travel agents don't want to discuss your river cruise could end up as a bus tour, an expensive bus tour. We spent about 20 hours on buses which shortened our visits to each city. We only had one day on the river cruising the rest was spent on buses. Scenic was a long way from a luxury cruise. The best part of the cruise were the local tour guides. FOOD The food was certainly not 5 star, it was buffet average food. BUS DRIVERS The bus drivers were rude, mind you with all the extra driving it would have been tough taking passengers on long day tours then driving to the next port. VIEWS When at port boats are tied together so keep your drapes closed. They concert we looked forward to at Palais Lichtenstein however it was switched to another venue at the last minute. I guess if we were given any of this information we would have chosen not to take a $1,500 a day river cruise on Scenic. Buyer Beware!! Worst 7 day vacation of my life. Thank you Scenic, I will never travel or recommend you to anyone. Read Less
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