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2 Helpful Votes
Sail Date: June 2015
Can not fault anything on this cruise and the staff were fantastic. Lovely to be on holiday and understand everyone as the main tourists are Australian, Kiwis, American, Canadian and British. The average age is about 65-70 but this did not ... Read More
Can not fault anything on this cruise and the staff were fantastic. Lovely to be on holiday and understand everyone as the main tourists are Australian, Kiwis, American, Canadian and British. The average age is about 65-70 but this did not bother us as everyone so friendly and we were by far the youngest. We had a balcony suite which was sufficient - all toiletries included and everything in your mini bar - plus refilled every day. The ship was only three weeks old and has a well thought out layout. There is even a little dipping pool on the top deck which was 40oc when I got in but very pleasant. A lot of the other scenic boats do not have one. The dress code - quite casual. Nobody got really dressed up for dinner. Food - good selection but they will also make whatever you want. Drink - all free-husband made full use of it!!! On board there are electric bikes - these are put on shore when docked for you to use-great fun and worth a shot-free to use. Our scenic rep Gary who stays on board was full of fun and information - he organises all your trips, entertainment, deals with any problems etc. There was only one hick-up he had to deal with-in each cabin there are two commentary electric guides for your tour information-these kept loosing signal but when we left the ship they were getting all check out and reprogrammed. Would definitely recommend:) Read Less
14 Helpful Votes
Sail Date: September 2015
We recently took a Scenic Danube cruise, the water levels on the Danube were low as the industry states, the operators and travel agents don't want to discuss your river cruise could end up as a bus tour, an expensive bus tour. We ... Read More
We recently took a Scenic Danube cruise, the water levels on the Danube were low as the industry states, the operators and travel agents don't want to discuss your river cruise could end up as a bus tour, an expensive bus tour. We spent about 20 hours on buses which shortened our visits to each city. We only had one day on the river cruising the rest was spent on buses. Scenic was a long way from a luxury cruise. The best part of the cruise were the local tour guides. FOOD The food was certainly not 5 star, it was buffet average food. BUS DRIVERS The bus drivers were rude, mind you with all the extra driving it would have been tough taking passengers on long day tours then driving to the next port. VIEWS When at port boats are tied together so keep your drapes closed. They concert we looked forward to at Palais Lichtenstein however it was switched to another venue at the last minute. I guess if we were given any of this information we would have chosen not to take a $1,500 a day river cruise on Scenic. Buyer Beware!! Worst 7 day vacation of my life. Thank you Scenic, I will never travel or recommend you to anyone. Read Less
2 Helpful Votes
Sail Date: September 2016
We chose this cruise to celebrate our 50th wedding anniversary and we were not disappointed in our choice. The Spaceship Opal was like a 5Star+ hotel. The accommodations were excellent( would recommend the Balcony Suites), the crew was ... Read More
We chose this cruise to celebrate our 50th wedding anniversary and we were not disappointed in our choice. The Spaceship Opal was like a 5Star+ hotel. The accommodations were excellent( would recommend the Balcony Suites), the crew was amazing, the food was superb(well prepared and great choices).There were three dining areas to choose from and each one was great. Lots of great food. This was our first ever river cruise and would do it again in a heart beat. We enjoyed the entire cruise, the views along the Rhine and The Moselle Rivers were breathtaking.The embarkation and disembarkation went extremely well. Well organized and professional. The entertainment was excellent, very enjoyable and had a lot of fun. Service was second to none and all crew members were very friendly professional and looked after all our needs. All ports of call and shore excursions were well organized and the guides were very knowledgeable. Read Less
2 Helpful Votes
Sail Date: March 2017
My husband and I have nothing but praise for this ship and her crew and Scenic in general. From the moment we boarded our 'spaceship' we were treated like royalty. We had a balcony cabin port side on the Amsterdam to Budapest ... Read More
My husband and I have nothing but praise for this ship and her crew and Scenic in general. From the moment we boarded our 'spaceship' we were treated like royalty. We had a balcony cabin port side on the Amsterdam to Budapest cruise that was spacious and comfortable, with a bed you melted into at the end of an adventure filled day. The bathroom was very roomy and the water pressure and temperature were wonderful. All tours, drinks, food and entertainment were included so you didn't have to put your hand in your pocket - unless you wanted to buy something to take home. It was great to know that everything was paid for before we left Australia. The food was plentiful, delicious and varied, it changed from region to region - as we did, along with the wines. Wonderful new wines every day. So much food! "It must be time to eat." The staff were exceptional. Nothing was too much trouble. Very friendly and funny - even at midnight when my husband wanted a cheeseburger and a glass of red. The ports of call were wonderful for someone who hasn't been to that part of Europe before. Easy to do, lots of walking on cobly streets but flat. Such history! It was magnificent. There were many shore excursions to choose from or you could just stay on board and do nothing in a quiet corner. Something for everyone. We made some wonderful new friends that we will keep in touch with. The age group was extremely varied from 20 somethings to 80 somethings. NOT full of old people. We were on the first tour of the season and I must admit it was better than going in high summer or later. No leaves on the trees meant you could see a lot more as you cruised the river. Another couple of weeks and all you will see is trees! Less people, no queues or crowds at any of the venues. Bliss. We have already booked our next Scenic trip. If you've been thinking about it - just do it. Read Less
Sail Date: April 2017
The all inclusive 5-star experience on board Scenic Opal was incredible. The food was amazing - in choice, presentation and quality - the chef (Norman) clearly loved his work. The service in the cabins, in the restaurant and throughout ... Read More
The all inclusive 5-star experience on board Scenic Opal was incredible. The food was amazing - in choice, presentation and quality - the chef (Norman) clearly loved his work. The service in the cabins, in the restaurant and throughout the ship was attentive, but not overwhelming and the attention to detail in the delivery of information, the organisation of the included tours and the extras that were organised exclusively for Scenic were second to none. I particularly liked that there were no announcements made on board and all the activities were listed clearly on the daily plan for the following day. There was also a huge amount of information about the ports and excursions available in literature in the cabin and on the in-cabin entertainment system. The shore excursions are all included in the price and you have a choice of destination at each stop, or you can decide to stay on board and enjoy cruising along the river. The local guides were excellent and all road transport was provided by Scenic's own coaches, which follow the cruise and meet us at each stop. I would definitely travel with Scenic again. Read Less
3 Helpful Votes
Sail Date: April 2017
Overall a top drawer experience. Very little to fault. Felt the tour guide in Budapest was a bit difficult to follow at times, but all other guides were professional, knowledgeable, and entertaining. Chef and dining room staff superb. Also ... Read More
Overall a top drawer experience. Very little to fault. Felt the tour guide in Budapest was a bit difficult to follow at times, but all other guides were professional, knowledgeable, and entertaining. Chef and dining room staff superb. Also a big thank you to the support staff e.g. cabin crew and cleaning staff. The excursions were spot on in terms of local interest. Coach journeys were sometimes a little lengthy, but you can't do anything about the geographical location of the Danube! The evening entertainment was pleasant, and although the pianist/ guitarist was good, sometimes peace and quite is a preferred option (Americans guests are noisy enough). The Tour Director, although sometimes tested to the limit, was calm and professional, and kept the whole excursion running like clockwork, He should be made Chief Executive of Scenic immediately. We will sail with you again, when we have saved up a few pounds. Would 100% recommend Scenic to all our friends. Read Less
1 Helpful Vote
Sail Date: June 2017
Although a late deal, this holiday was chosen to celebrate our Golden Wedding Anniversary year. Embarcation went smoothly though we had to wait a short while for our cabin to be ready. The food was superb, plenty of choice from ... Read More
Although a late deal, this holiday was chosen to celebrate our Golden Wedding Anniversary year. Embarcation went smoothly though we had to wait a short while for our cabin to be ready. The food was superb, plenty of choice from fish and vegetables for a non- meat eater. The waiters looked after our every need courteously and with good humour as did the bar staff. The entertainments provided were very good,mostly featuring younger, very talented entertainers, though we did not see all of them. I was happy with the excursions and choices provided apart from the problems right at the start of the cruise caused by a damaged lock at Antwerp and lock maintenance on the Moselle. Otherwise everything else was as planned and worked well. The Cruise Director's enthusiasm and commitment was boundless. The staff on board gave every appearance of being a happy, professional team. This was for us a quality holiday which had the added bonuses of being truly "all inclusive " with all tipping included in the initial cost which saved a lot of hassle at the end of the cruise. We may do another River Cruise in the future to a different destination. Read Less
3 Helpful Votes
Sail Date: June 2017
We chose this because it was sailing on the Moselle, one of the few rivers we hadn't yet sailed on-we've taken many river cruises. we had been told that Scenic were good and so wanted to see for ourselves. it was a well-priced ... Read More
We chose this because it was sailing on the Moselle, one of the few rivers we hadn't yet sailed on-we've taken many river cruises. we had been told that Scenic were good and so wanted to see for ourselves. it was a well-priced cruise.. The ship was always beautifully clean, the staff were all excellent and attentive, and food was generally of a good standard.. The on board pianist was the best we've experienced- he had a great singing voice, engaged well with the customers, and also played guitar. Most of the excursions were really good, with excellent local guides. We appreciated the fact that it was truly all-inclusive, with a wide range of drinks on offer at all times, including champagne, and a variety of gins and single malt whiskies. Gratuities had been built into the cruise price. The cruise director was excellent, and dealt well with any issues. The one disappointment was having to take buses to the places on the Moselle because of lock maintenance. This made for some long journeys. Read Less
4 Helpful Votes
Sail Date: July 2017
Firstly, the Romantic Rhine Mosel cruise is about the scenery, and we were not disappointed. The Scenic Opal is a well appointed ship, with staff that are attentive to any request. My wife's gluten free requirements, such as bread ... Read More
Firstly, the Romantic Rhine Mosel cruise is about the scenery, and we were not disappointed. The Scenic Opal is a well appointed ship, with staff that are attentive to any request. My wife's gluten free requirements, such as bread service and varied pasta alternatives was efficient and was varied with all meals. Occasionally, her bread service was already at the table when we arrived. Portobellos option is one to book for sure. Upscale food and wine selection will impress. Good job. The availability of different types of seating options in the lounge, hard/soft and or couch/chair provides a good alternative for any seating need. The availability of a public 24 hr coffee maker, for up to 6 different coffee choices is a plus. Varied tea selection will also satisfy most needs. The choice of available excursions, is varied and will satisfy the needs of most seasoned travellers. It is great they are all included and no additional charges apply. This was a special 10th Wedding Anniversary cruise, so we purchased the most expensive Royal Panorama Suite, #336. We were hoping for the best experience of our lives. I would have rated my experience 5 stars if this cabin was deserving. See cabin review below. Read Less
Sail Date: July 2017
We have done a number of sea cruises but this was our first river cruise. We wanted a 5* all inclusive cruise and that is what we got. The staff were amazing and Richard, the cruise director was the best cruise director we have ever had. ... Read More
We have done a number of sea cruises but this was our first river cruise. We wanted a 5* all inclusive cruise and that is what we got. The staff were amazing and Richard, the cruise director was the best cruise director we have ever had. The ship was relatively small compared to the ocean going vessels but adequate. The gym had a great treadmill although overall it lacked a variety of equipment (I only wanted a treadmill so I was just fine). The food was usually excellent with one or two minor exceptions. The variety of eating venues for a ship of this size was excellent. On-board and onshore entertainment was super although we lost our resident pianist half way through the cruise (due to sickness) and he was not replaced (a minus there). Cabins were kitted out with some marvellous technology (including a great automatic guide machine) although I would have appreciated at least another 5m2 of space. The balcony with its' "up and down, electronically controlled window" was brilliant. Overall I would definitely cruise with Scenic again but I might also look at other 5* lines. Read Less
4 Helpful Votes
Sail Date: August 2017
We had lots to celebrate this year and decided to do our "bucket-list" trip . . . a European river cruise. Scenic was recommended to us by our travel agent. We went into the trip with high expectations, and I can honestly say ... Read More
We had lots to celebrate this year and decided to do our "bucket-list" trip . . . a European river cruise. Scenic was recommended to us by our travel agent. We went into the trip with high expectations, and I can honestly say that all our expectations were exceeded! The ship was beautiful. Being only two years old, it was shiny new and pretty. The staff in every area were all top-notch (cruise director Kurt was exceptional); the food and beverages were excellent; every excursion was fantastic! We enjoyed every single minute of the cruise. It was well-organized, relaxed, and a lot of fun. Scenic paid attention to every detail and we felt really well looked-after. The transfers were smooth and seamless. Embarkation and Disembarkation were organized and pleasant. The guides on all of our excursions were very knowledgeable and very passionate about their city. The pace of the excursions was perfect. Entertainment was varied and very enjoyable.Fellow travellers were all very friendly. One of the highlights for us was cruising down the Rhine gorge on a beautiful sunny, warm afternoon and seeing mile after mile of castles, vineyards, and churches. We felt like we were in a storybook! Read Less
Sail Date: July 2019
We were told by friends how great the service and overall experience was. It lived up to what we were told. The staff was ready to help and even went out of there way to make the trip enjoyable. It was very nice to have everything included ... Read More
We were told by friends how great the service and overall experience was. It lived up to what we were told. The staff was ready to help and even went out of there way to make the trip enjoyable. It was very nice to have everything included in the price. I have been with other tour providers and it seemed that there were always hidden costs, but not with Scenic even the tipping was covered. The port talks were very informative and helped with making each day go smoothly. The cabins were clean and well thought out. The shower was great and the pressure of the water was better then home. (I was in the navy and boat water press isn,t always great). Dinning was fantastic with every day having a good selection and the dinners being out standing with the quality. On board entertainment and activities hit the mark for the audience. Read Less
1 Helpful Vote
Sail Date: July 2019
Found a great deal on Travel Zoo and have always wanted to do a river cruise. We were also looking for a special holiday to celebrate a 50th Birthday, and 20th and 31st wedding anniversary. The crew was great always on hand to meet every ... Read More
Found a great deal on Travel Zoo and have always wanted to do a river cruise. We were also looking for a special holiday to celebrate a 50th Birthday, and 20th and 31st wedding anniversary. The crew was great always on hand to meet every need - butlers, massage therapist, hairdresser, dining room waiters everyone was great. Loved having the room cleaned twice a day and getting laundry done was a great bonus. Alex’s port talks were helpful, wished we could have had them written out in case you were running late getting ready for dinner. Would have also liked to have had alternate times for dinner but understand why the same timing for all. The night at Table La Rive was really good food and wines were great. Good balance of excursions and time on the ship, appreciated that the excursions didn’t take all day and that they only lasted for a morning or an afternoon with free time. Read Less
Sail Date: July 2019
The staff made an dream experience for us both and memories to cherish. All events and activities were well organized leaving no worries. Professional and friendly the entire trip. The cruise director was very knowledgeable and thorough ... Read More
The staff made an dream experience for us both and memories to cherish. All events and activities were well organized leaving no worries. Professional and friendly the entire trip. The cruise director was very knowledgeable and thorough with all planning details. The reception staff were patient and accommodating to all requests. The host, servers, provide a carefree environment during relaxation times. From the start to the end of the trip nothing was left out and nothing was left wanting. The enrich and cultural events were detailed and educational. The free time to self explore at each stop allowed an opportunity to shop or explore in greater depth. A good pair of walking shoes are mandatory. By the end of the cruise it was difficult to say goodby to staff and new friends. The food and the chef were exemplary allowing for an incredible culinary experience from all counties travelled during the cruise. Thank you Scenic Read Less
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