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9 Scenic Opal River Cruise Reviews

After a very positive experience on the Seine with Scenic, this cruise was an easy choice. Traveling with a small group, we were able to enjoy the company of our friends, and of many other new friends. I would identify the passengers ... Read More
After a very positive experience on the Seine with Scenic, this cruise was an easy choice. Traveling with a small group, we were able to enjoy the company of our friends, and of many other new friends. I would identify the passengers on the Opal as fairly young group, and the staff embraced, and encouraged, our wish to have fun on the ship, as well as off. As previously experienced, our excursions with Scenic were interesting, and well guided. The outings were perhaps a bit short, part day tours, due to a need for the Opal to cover the distance to the next stop. This is not a criticism of the cruise, but a characteristic of this cruise. The crew were vey capable of ensuring the time spent on the Opal passed quickly. The food and the ship were excellent, as we now expect with Scenic. Our balcony was perhaps underutilized, but that relates to the fall weather, and meeting our group in the lounge, or dining room, instead of watching the sights as a couple from our balcony. Enough cannot be said about the staff on the ship. I believe every Scenic ship is well designed and appointed, but the effort and care of the Opal staff ensured this cruise has established a very high standard for our Scenic cruises that are likely to follow. A few days were well spent in Amsterdam before the cruise, to adjust to the time change and enjoy Dutch culture. Touring in and around around Zurich after the cruise is expensive, but wound out the trip nicely. Read Less
Sail Date October 2017
A friend we were traveling with found Scenic and we just took his recommendation. The ship was excellent and the crew were superb. The only disappointment was our butler, who did very little and for the the odd time that we asked for ... Read More
A friend we were traveling with found Scenic and we just took his recommendation. The ship was excellent and the crew were superb. The only disappointment was our butler, who did very little and for the the odd time that we asked for something he still didn't come through. Otherwise, the entire experience was excellent. The shore excursions were very well organized and we were very pleased that all the gratuities were included. The motor-assisted bicycles were also a great amenity. We used two of them on one occasion and thoroughly enjoyed them. They were also very easy to learn to use. The meals were outstanding and the chef took great pride in his craft. The selection of wines was mediocre but sufficient. The bar selection was likewise very good and the bar staff carried the torch for service excellence. Overall, we had good value for our money and will likely cruise with Scenic again. Read Less
Sail Date August 2017
My wife and I sailed on the Scenic Opal on the river Rhine from Sep. 17th to the 26th from Basel (Switzerland) to Amsterdam (Netherlands) We have never had such a wonderful time, although we were on the Danube 4 years ago with Scenic. ... Read More
My wife and I sailed on the Scenic Opal on the river Rhine from Sep. 17th to the 26th from Basel (Switzerland) to Amsterdam (Netherlands) We have never had such a wonderful time, although we were on the Danube 4 years ago with Scenic. We were in one of the Royal Balcony cabins which was spacious and comfortable. The Butler and the cabin attendant saw to all our needs which included our Wedding anniversary and my birthday. Dining was excellent, breakfast was a buffet (very extensive) and lunch and dinner were a la carte (waiter served). Port and shore excursions were interesting and informative all made exciting by the Tour Director. Travelling to the Ship from the Zurich airport (luxury coach) and returning to the Amsterdam airport (limousine) was handled by Scenic. Luggage transportation was all handled well as our cases were in the cabin before we got there. If you are going on a river cruise look no further than Scenic. Read Less
Sail Date September 2016
We were guests during the Naval Supply Core cruise. It was the best decision we made. The Opal was beautiful and very comfortable. But, it was the staff that made this trip so memorable, fun, and amazing. It was like being at summer camp ... Read More
We were guests during the Naval Supply Core cruise. It was the best decision we made. The Opal was beautiful and very comfortable. But, it was the staff that made this trip so memorable, fun, and amazing. It was like being at summer camp with a very enthusiastic counselors! They remembered names and preferences. They were engaging and fun. We spend time in both Amsterdam and Zurich, before and after the cruise. We enjoyed our time in both these cities. Embarkation and disembarkation went smoothly. Such a good impression of Scenic Cruise lines. Our cabin was lovely. It was nice to unpack and then cruise from city to city. We loved the window that rolled down to the railing. Several days we were able to sit in our room and get fresh air off of the Rhine River. Our butler, Milan, was helpful and very sensitive to our wishes. The food was great. (We enjoyed the chef's tour of the kitchen!) We loved all of the options. Especially the seafood! The all-inclusive aspect of the cruise was very important to us. We enjoyed all of the shore excursions and took advantage of tours every day. Getting the port talk the night before was helpful and lots of fun! Read Less
Sail Date April 2016
When we were in Prague as an add on to our river cruise we received a note in our door that the first 3 days the ship would be operating out of Passau (a 3.5 hour bus ride away) and that the excursions would be bus tours from there to ... Read More
When we were in Prague as an add on to our river cruise we received a note in our door that the first 3 days the ship would be operating out of Passau (a 3.5 hour bus ride away) and that the excursions would be bus tours from there to Nuremberg (2.5+hours) and Regensburg (1.5+hours) each way. Also the boat was now the Opal rather than the Jasper. We were not aware of this either. We were very unhappy as were all the fellow cruisers to whom we spoke. One of the joys of river cruising is, supposedly (as we never found out) sitting and watching the world go by. Instead we were stuck at a dock in a small cabin with a useless sunroom and with another boat rafted beside us. Therefore we had no light, no view, no air and no privacy. We then sailed to Komoron which is 2 hours outside of Budapest and has absolutely nothing to do or see. I would rather they had changed the itinerary to include cruising to some other part of the river rather than sit in port. Or, as other river cruise lines did, transfer us to boats in major ports on our itinerary and at least cut down on the hours of driving on a bus that smelled like urine. For the entire week we cruised during the day approximately 6 hours. The rest of the time the boat sailed at night or we remained rafted in our little dungeon. It would have been nice to at least use the hot tub but it was out of commission for all but the first day. Then there is the food. Definitely not five star in my opinion. Over cooked pork, raw chicken, soggy seafood and beef, overcooked vegetables, cornstarch filled soups with no flavour or substance, dried bread, cheap wines and very little flavour for everything. The seafood buffet held at one lunch time was all that I believe was satisfactory, although as mention the soup was tasteless except for the flavour of cornstarch. The cruise was run like a cheap bus tour. No sit down breakfast after 830, short lunch and dinner whenever the buses got back. The beer and wines were okay but not 5 star as were the drinks. No caesars to be found. The entertainment was limited and very disappointing. The cruise director and staff were not helpful when trying to book alternate excursions such as the hop on hop off bus. It stopped right outside the boat in Vienna but we didn't figure that our until we followed their recommendations to take a taxi into Vienna to book it. Which we did. Then found that the itinerary included a dock side stop right in front of our boat. We brought the brochures (from the booth outside of the ship at the bus stop) to the staff for further reference. As mentioned, included excursions required usually over 2 hours of bus time each way. The sundowner (happy hour) excursion included cheap white wine, no red wine or beer and a long walk from the bus(which was not mentioned) We had no problem with this but many of the other cruisers did. Also the night of so called elegance for a classical music concert at a palace in Vienna involved a long bus ride and then a long walk through the city on cobblestones so those that made the mistake of wearing the recommended "elegant wear". The so called self guided town and river devices did not work at times and they were very cumbersome. Also be aware that they asked us to leave the ear phones so they could be recycled (they were only cheap plastic for one ear). The overall lack of respect from the cruise director and the constant misinformation or lack of any information was disappointing to say the least. None of us on the cruise, that I am aware, had any prior information related to the changes. Also there appeared to be no attempt on behalf of Scenic to alter excursions or practice to improve the experience. We did not start the cruise where we were promised. We did not finish the cruise where promised. We do not believe we received 5 star service. However we believe that we had the most expensive 1 star bus tour to be had. Read Less
Sail Date September 2015
We travelled from Budapest to Nuremberg!! as 2 couples and chose Scenic because we had been told it was the best. The ship was changed a few days prior to travelling because of the water levels being low on the Danube. Apart from one stop ... Read More
We travelled from Budapest to Nuremberg!! as 2 couples and chose Scenic because we had been told it was the best. The ship was changed a few days prior to travelling because of the water levels being low on the Danube. Apart from one stop our cabins, 212 and 214, looked directly into the cabins of other boats which were docked alongside us. This meant the balcony was completely non functional and also we had no privacy making showering in the evening very difficult. The cabins were in darkness the majority of the time because of this. The food was, to say the least, below average. We dined on fillet steak and chips when we were looking forward to fine dining each evening. The only decent meal we had was on the one night that we were allowed to dine at Portobellos. That was delicious. The tours were very well organised and well orchestrated. We felt that everything was geared towards the Americans and Australians on board. No breakfast after 8.30am and dinner was7.00pm latest. One night it was 5.00 pm. The cabins were excellent, comfortable beds, spotlessly clean and well equipped. The "butler" was conspicuous by his absence. The only public areas were the restaurant and the lounge so there was nowhere to go to get away from the "entertainment " provided. After returning from our tour of Salzburg we were informed that the boat could go no further as the river levels were too low so the excursions were altered accordingly. Overall, we were very disappointed. It is not a cheap holiday and we felt that we did not get value for money. Read Less
Sail Date September 2015
3 years ago we did Budapest to Amsterdam and enjoyed, this year we did the reverse and would recommend doing our first option. The hotel and cruise director great. The Opal is a new ship and very nice. The only fault we had was at ... Read More
3 years ago we did Budapest to Amsterdam and enjoyed, this year we did the reverse and would recommend doing our first option. The hotel and cruise director great. The Opal is a new ship and very nice. The only fault we had was at the buffet, breakfast and lunch, the food was not hot or warm. The meat was still red and we would have preferred it to be At least pink when cooked. Leaving from Amsterdam, we felt that the excursions were rushed as it was afternoons and the ship had to sail. This is our personal opinion. The trip was fantastic all in all. Read Less
Sail Date August 2015
Brand new ship, the Scenic Opal did not fail to impress. Small ship (123m long by 11.5m wide) we found it very comfortable, crew were very friendly and accommodating and food was very good, especially the evening at Portobello's ... Read More
Brand new ship, the Scenic Opal did not fail to impress. Small ship (123m long by 11.5m wide) we found it very comfortable, crew were very friendly and accommodating and food was very good, especially the evening at Portobello's (restricted to 1 reservation per cruise unless availability permits extra sitting). The dining room food was varied, portions perfect in size (4 course dinner) and well presented, as you could expect in any high end restaurant. Or you could choose a simple steak or burger & fries if that's what you felt like. Entertainment on board was varied and interesting. Local artisans came on board while we were in port and showed us there craft/skill whether it was glass blowing, musicians playing a local instrument or local dancers. On land tours were very informative, guides were interesting or you could do a 'guide yourself' tour so you weren't restricted to a group tour. Overall, an excellent cruise. Read Less
Sail Date August 2015
Can not fault anything on this cruise and the staff were fantastic. Lovely to be on holiday and understand everyone as the main tourists are Australian, Kiwis, American, Canadian and British. The average age is about 65-70 but this did not ... Read More
Can not fault anything on this cruise and the staff were fantastic. Lovely to be on holiday and understand everyone as the main tourists are Australian, Kiwis, American, Canadian and British. The average age is about 65-70 but this did not bother us as everyone so friendly and we were by far the youngest. We had a balcony suite which was sufficient - all toiletries included and everything in your mini bar - plus refilled every day. The ship was only three weeks old and has a well thought out layout. There is even a little dipping pool on the top deck which was 40oc when I got in but very pleasant. A lot of the other scenic boats do not have one. The dress code - quite casual. Nobody got really dressed up for dinner. Food - good selection but they will also make whatever you want. Drink - all free-husband made full use of it!!! On board there are electric bikes - these are put on shore when docked for you to use-great fun and worth a shot-free to use. Our scenic rep Gary who stays on board was full of fun and information - he organises all your trips, entertainment, deals with any problems etc. There was only one hick-up he had to deal with-in each cabin there are two commentary electric guides for your tour information-these kept loosing signal but when we left the ship they were getting all check out and reprogrammed. Would definitely recommend:) Read Less
Sail Date June 2015
Scenic Opal Ratings
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