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2 Helpful Votes
Sail Date: April 2016
We were on a special charter by the US Navy Supply Corp Officers. It was our first time on Scenic. I was disappointed in the service. it seemed as if they were short staffed and the dining room service was very slow and sometimes just ... Read More
We were on a special charter by the US Navy Supply Corp Officers. It was our first time on Scenic. I was disappointed in the service. it seemed as if they were short staffed and the dining room service was very slow and sometimes just plain poor. The staff was not well trained in serving, on the wines or on keeping in touch with the tables to make sure you were given what you needed. Many times had to go get coffee from the machines in the lounge on the next deck because the wait staff never asked if we wanted any. The buffets for lunch were very repetitious - there seemed to be very little variety. The dinners were just OK except for the specialty dinner in Portobello restaurant. This was Italian cuisine and it was excellent. There was also an 8 course special dinner for people in suites and it was quite nice but not to my taste because I am particular about certain foods. They had the habit of pushing the wine selection of the ship and not on the wine list that was available. Read Less
4 Helpful Votes
Sail Date: April 2016
The US Navy Supply Corps Association organized this cruise. It was first class all the way. Embarkation and disembarkation went very smoothly. The ship was beautiful and the crew very attentive and gracious. Our cabin was very nice with ... Read More
The US Navy Supply Corps Association organized this cruise. It was first class all the way. Embarkation and disembarkation went very smoothly. The ship was beautiful and the crew very attentive and gracious. Our cabin was very nice with comfortable beds and an ample bathroom. The food was very good. A great selection of entrees at every meal, plus places where you could get food, coffee, tea, etc. at any time. The off ship tours were interesting for the most part with knowledgeable guides. The crew accommodated our request for a cook out and did an outstanding job. Great bratwurst! The best part of the cruise was the staff. From the Captain to the Cruise Director to the Hotel Manager to every one of the cabin crew and wait staff. They all tried their best to make the cruise a memorable experience. No request was too small for them to jump on. Our butler Milan was a standout. We would definitely do a river cruise with Scenic again. Read Less
5 Helpful Votes
Sail Date: April 2016
Our 6th (and by far, best) river cruise! Great cabin; love the unique windows to close off the balcony and make it part of the cabin. Our butler was outstanding and responsive to every request. Food and bar service outstanding. Cruise ... Read More
Our 6th (and by far, best) river cruise! Great cabin; love the unique windows to close off the balcony and make it part of the cabin. Our butler was outstanding and responsive to every request. Food and bar service outstanding. Cruise Director, Patrick, was super as were all of the crew. Particularly like their Scenic Free Choice tours and the opportunity to wander off on your own with their GPS headset system...found it particularly great while transiting the Rhine and. getting great info on the historical sights on either side of the ship. Every one of our local tour guides was well informed and entertaining. Liked not having to tip guide and bus driver...definitely a plus! Really appreciate all inclusive tour...hate signing chits for everything and having to pay for "extra" tours. Mini bar in cabin was always kept stocked. Had a small party in our cabin and the butler arranged for champagne and hors d'oeuvres. Will definitely pay the little extra to sail with Scenic again! Read Less
Scenic Opal Ratings
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