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Sail Date: July 2019
We were told by friends how great the service and overall experience was. It lived up to what we were told. The staff was ready to help and even went out of there way to make the trip enjoyable. It was very nice to have everything included ... Read More
We were told by friends how great the service and overall experience was. It lived up to what we were told. The staff was ready to help and even went out of there way to make the trip enjoyable. It was very nice to have everything included in the price. I have been with other tour providers and it seemed that there were always hidden costs, but not with Scenic even the tipping was covered. The port talks were very informative and helped with making each day go smoothly. The cabins were clean and well thought out. The shower was great and the pressure of the water was better then home. (I was in the navy and boat water press isn,t always great). Dinning was fantastic with every day having a good selection and the dinners being out standing with the quality. On board entertainment and activities hit the mark for the audience. Read Less
Sail Date: June 2018
Thoroughly enjoyed this cruise [have cruised with Scenic a number of times before] - one of the most picturesque cruises with masses of 'pinch yourself' moments as we passed by amazing landscapes [with perilously steep vineyards ... Read More
Thoroughly enjoyed this cruise [have cruised with Scenic a number of times before] - one of the most picturesque cruises with masses of 'pinch yourself' moments as we passed by amazing landscapes [with perilously steep vineyards everywhere], or exploring the beautiful, charming townships. Each of the excursions off the 'Opal' were supported by local guides who brought to life the medieval beginnings and survival stories of the incredibly unique history/architecture etc of cobblestone streets, castles, churches/cathedrals: always very interesting and educational; with free time to explore these quaint, colourful towns on our own. The ship's Crystal dining room was wonderful, with the added variety and opportunity to experience the six course tasting menu at Table La Rive as well as the Italian cuisine at Portobellos Restaurant - enjoyed the selection of courses, that were delicious, well presented and matched with local wines. Also, most importantly, the professionalism, friendliness and caring consistently on display from the marvellous crew, cabin and dining room staff, who all helped make our cruise so enjoyable. Special mention to the experienced Captain and his team; with extra regards to Alex, our Tour Director, who was always 'on the job' making sure everyone was safe, nurtured and having the best time; always with good humour, lots of laughs and very interesting, educational port talks. So many deserving of our sincere appreciation and thanks - it was a most wonderful, relaxing and happy cruise. Read Less
2 Helpful Votes
Sail Date: September 2017
Cruise was all-inclusive including all drinks and tours, everything, did not spend any money during the cruise week. 20 of us went so an all-inclusive was the way to go. Rooms super clean and luxurious, service, food, entertainment ... Read More
Cruise was all-inclusive including all drinks and tours, everything, did not spend any money during the cruise week. 20 of us went so an all-inclusive was the way to go. Rooms super clean and luxurious, service, food, entertainment fabulous. In room bar. We had a balcony. No reserved dining times which we liked as we could go when we wanted to. Staff very friendly and attentive. Cruise went from Amsterdam to Basel. Good choice with tours. Can hardly wait to go again. I believe you have to be at least 18 but average age was 70-75. Our group was around 60 yrs. Dancing in lounge every night. We were in Europe about 2 extra weeks and toured Paris, Belgium and Switzerland. Easy to meet other people. Weather was somewhat cool so we didn't utilize the sun deck as much as we would have liked. But did use the hot tub/infinity pool. This cruise exceeded my expectations. I had no complaints at all. Read Less
4 Helpful Votes
Sail Date: August 2017
We had lots to celebrate this year and decided to do our "bucket-list" trip . . . a European river cruise. Scenic was recommended to us by our travel agent. We went into the trip with high expectations, and I can honestly say ... Read More
We had lots to celebrate this year and decided to do our "bucket-list" trip . . . a European river cruise. Scenic was recommended to us by our travel agent. We went into the trip with high expectations, and I can honestly say that all our expectations were exceeded! The ship was beautiful. Being only two years old, it was shiny new and pretty. The staff in every area were all top-notch (cruise director Kurt was exceptional); the food and beverages were excellent; every excursion was fantastic! We enjoyed every single minute of the cruise. It was well-organized, relaxed, and a lot of fun. Scenic paid attention to every detail and we felt really well looked-after. The transfers were smooth and seamless. Embarkation and Disembarkation were organized and pleasant. The guides on all of our excursions were very knowledgeable and very passionate about their city. The pace of the excursions was perfect. Entertainment was varied and very enjoyable.Fellow travellers were all very friendly. One of the highlights for us was cruising down the Rhine gorge on a beautiful sunny, warm afternoon and seeing mile after mile of castles, vineyards, and churches. We felt like we were in a storybook! Read Less
1 Helpful Vote
Sail Date: August 2017
This trip was recommended by our travel agent as it fit into a meeting that I attended in Basel. All aspects of the trip were delightful - it was busy however with daily excursions. We were blessed with good weather for most of the ... Read More
This trip was recommended by our travel agent as it fit into a meeting that I attended in Basel. All aspects of the trip were delightful - it was busy however with daily excursions. We were blessed with good weather for most of the trip. The staff and especially the cruise director made the trip fantastic. The ship captain and crew lended to feeling of security and safety. The fellow travelers were for the most part compatible and easy to make friends. There were ample opportunities for excursions and often two or three choices at each port. There was a large bicycling group aboard that had their own agenda and apparently had a very nice experience. Three gourmet meals a day, including lamb chops for breakfast. The separate dinners were enjoyable, and the dining crew made us feel as family. There were no children on the ship and this was most appreciated in that river boats are not large and capable of entertaining youth! Read Less
8 Helpful Votes
Sail Date: July 2017
15 Days of Unabated Luxury Why Chose Scenic? My wife and I booked the 15-day “Romantic Rhine & Moselle” cruise with Scenic departing Amsterdam for Basle (Switzerland), leaving the UK on 19th July 2017, which coincided with my ... Read More
15 Days of Unabated Luxury Why Chose Scenic? My wife and I booked the 15-day “Romantic Rhine & Moselle” cruise with Scenic departing Amsterdam for Basle (Switzerland), leaving the UK on 19th July 2017, which coincided with my 70th birthday. We have enjoyed more than 40 ocean cruises, including: Regent, Seaborne, Silversea, Hebridean International and Sea Dream. This was our first taste of River Cruising. We chose Scenic because we wanted an all-inclusive luxury cruise on the Rhine and Moselle rivers. The reviews and UTube videos on Scenic were just excellent - and we wanted to avoid the stress of air travel in favour of rail. We were not disappointed. From Home to Scenic Opal & Return. We were collected by car (operated by Trident) from our home and driven to the Renaissance Hotel St Pancras, where we had booked an overnight stay in one of their “Chamber” suites. This offer, (not booked through Scenic) included a VIP transfer to our Eurostar Coach with fast track through immigration and security without having to lift a bag. A change of trains at Brussels on a Thalys train to Schiphol (with food and drinks!) was straightforward and were met by a local Scenic driver on arrival for a quick transfer to Scenic Opal. The next time we saw our bags was in our (BA) Balcony Suite. We received a very warm welcome and were shown to our suite following a welcome glass of bubbly. Our Butler, Gabriel, introduced himself and showed us around out suite and explained the room facilities. The return journey was equally painless with just a change of station from Gare de Lyon to Gare du Nord Eurostar and home by limousine from St Pancras. All very painless. The Staff, Bar and Meals. Our housekeeping lady was Milanka from Serbia who gave us outstanding service throughout the cruise. All the crew were from Europe, mainly the Former Yugoslavia with some from Poland, Hungary and Portugal. Only 8 crew were “Nautical Crew” with the remaining 50 or so being hotel staff. Bar service was excellent with a large variety of cocktails available in the extensive bar menu. Bar service was swift, friendly and attentive. The food on board was varied and could not have been better with 14 chefs operating in such a small kitchen/galley. Service in the main restaurant, River Cafe and Portobello’s was swift and friendly for all meals. Breakfast and lunch mainly comprised a huge buffet selection with some options provided from the kitchen. The Captain and Chief Engineer both provided briefings during the cruise. Entertainment & Tours. All the briefings and entertainment were organized and introduced by Richard, the Cruise Director with the following day’s programme being briefed the previous evening. Because of hearing difficulties, we chose not to use the “Tailor Made” GPS devices, which were made available to all guests. Every lunchtime and throughout the evening music was provided by Antonio who has a great voice, large repertoire and plays the piano and guitar. In addition, several other excellent entertainment acts we brought onboard, including a disco, classical trio, musical show time group and fantastic bell-ringers. All the tours we took advantage of were very well organized and included some of the very best guides we have experienced. The tour of Koblenz was outstanding and included a cable car ride to a hilltop fortress followed by German accordion and singing with wine and refreshments. We voted Richard the very best Cruise Director we have seen. Onboard Facilities. If you want to remain on the ship then the vitality pool (heated to body temperature and with bubbles) is excellent with lots of sun deck space available if you want to sit and relax and watch the other vessels pass by. Coffee, tea, ice creams and snacks are available throughout the day together with a full bar and room service. There is also a small library onboard. Conclusion. We tried very hard to find fault with Scenic; we failed. This was the best holiday we have enjoyed for many years. We are about to book with Scenic for another river cruise next year. Read Less
Scenic Opal Ratings
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