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22 Scenic Jasper Romantic Cruise Reviews

We were celebrating our honeymoon, the moment we set foot on the ship, we were transported into a world of utter luxury. We were doted upon and treated like royalty. George, the cruise manager, always greeted everyone with a friendly smile ... Read More
We were celebrating our honeymoon, the moment we set foot on the ship, we were transported into a world of utter luxury. We were doted upon and treated like royalty. George, the cruise manager, always greeted everyone with a friendly smile and answered all our questions. I am sure he would have also been quick to solve any issues but there were none. He was on top of everything. Everything was done effortlessly, or so it seemed, from my perspective. The staff was friendly, upbeat and Costi our restaurant server made me laugh, a discreet comedian, suggested food and drink, made me a toddy in the evening. He was a true delight. Vlad our attentive and intuitive butler knew or seemed to know what we wanted before we even expressed our thoughts. We was extremely professional and incredibly helpful. The food was stupendous! The chef came around and wanted our feedback. No wonder! The baked goods are to die for. The lamb, wow. The soups yummy. We loved everything about our trip! What a grand adventure. Sylvia the tour organizers took very good care of us. She took great pains to explain and plan the wonderful outings we enjoyed. Our suite was wonderful, ours was the Royal Panorama. It was spacious, kept spotless and generously supplied with anything one could possibly need. Our laundry was taken care of and returned promptly. The salt room felt wonderful after our massage. I could go on, but will stop here before I write a book. I am still suffering from Vlad ( our butler) withdrawal. If you enjoy a phenomenal adventure and want to feel coddled in luxury, then sign up. You will love it! Guaranteed. Read Less
Sail Date July 2019
We had friends recommend this Scenic Cruise after their experience on board last year. They were so right, it was a wonderful experience. We had never been on a river cruise, being very independent travelers, but Scenic was a perfect fit ... Read More
We had friends recommend this Scenic Cruise after their experience on board last year. They were so right, it was a wonderful experience. We had never been on a river cruise, being very independent travelers, but Scenic was a perfect fit for us. You could choose any of the offered excursions, or adventure on your own using their e-bikes. Every excursion left exactly at the time stated, and returned to the boat at the precise time scheduled. The local guides were knowledgeable and added much local flavor to the tours. We can not compliment the ship's staff enough! They worked together beautifully, always with smiles, truly wanting to make the trip memorable for you. The cabins were very well appointed, perfectly designed to maximize the space, with quality amenities. The meals were delicious with many choices, and beautifully served. Be sure not to miss the sorbet dessert! I think the camaraderie of the crew carried through to the guests. Everyone was so congenial and welcoming to each other. Conversation flowed easily amongst the passengers who were mainly Canadians, Brits, Aussies and Kiwis, with a few Americans as well. The shore excursions were excellent, onboard entertainment was very good, and a highlight was the evening a Palace was opened for the guests to explore and then attend a private concert! We arrived home and began looking at the Scenic catalog for another trip! Read Less
Sail Date June 2019
We were invited by some friends to join a group that was planning to cruise the Rhine River from Zurich to Amsterdam, so we decided to go. Our travel agent booked us on the Scenic Jasper with the rest of the group. From the moment we ... Read More
We were invited by some friends to join a group that was planning to cruise the Rhine River from Zurich to Amsterdam, so we decided to go. Our travel agent booked us on the Scenic Jasper with the rest of the group. From the moment we stepped on board on 5/8 until we got off the ship, it was a truly wonderful time. Our cabin was spacious and well designed, and it was kept spotlessly clean and supplied by the housekeeping staff. The ship itself was in immaculate condition, and the lounges and dining areas were extremely clean and comfortable. The staff, starting with the tour director, Tadej, and our assigned butler, Marko, all the way through the wait staff, bartenders, chef and kitchen crew. maintenance staff, and every other staff member, were all extremely personable and attentive to the needs of the guests. We were made to feel most welcome on board and valued as customers. The activities that were planned were interesting and informative, and were well planned and organized. There were several evening during which local entertainment was brought on board, and those occasions were thoroughly enjoyed. One night we were bussed to a concert hall at which we were entertained by two highly talented opera singers and a classically trained pianist. It was a very moving experience. The food and beverages on board were simply outstanding. Each night before dinner was served, Chef Bogdan came out and addressed the passengers with a preview of the meal; the wine steward described for us the wine and food pairings; and Cruise Director Tadej informed us of the next day's ship movements, available activities and individual options. The staff's attentiveness to the wants and needs of the passengers was impressive. My wife and I completely and thoroughly enjoyed ourselves, and we are already planning to take another cruise with Scenic. And we are going to recruit another circle of friends and relatives to join us. When we left the ship for the last time, it was a difficult moment because we had been embraced so well by the staff and now we had to leave them. We will be back! Read Less
Sail Date May 2019
Gems of the Danube river cruise (my husband and I were actual paying cruisers on the Jasper just 11 days ago. We were not compensated in any way to write this review) We did online research of several cruise lines. We were ... Read More
Gems of the Danube river cruise (my husband and I were actual paying cruisers on the Jasper just 11 days ago. We were not compensated in any way to write this review) We did online research of several cruise lines. We were particularly looking at the excursions offered on various cruise lines. We felt Scenic offered a good variety of choices. Some active choices and some less active choices depending on how you're feeling. As expected the excursions were well thought out and executed. When traveling to a particular location we were aboard Volvo coaches. Very nice. Everything on the ship was done on time! Including embarkment and disembarkment, excursions, meals, entertainment, etc. Very nice. I can't say enough about the ship staff/crew. Super friendly! Every time we passed a staff member or had an encounter with one they smiled and greeted us. They genuinely seemed happy to be doing their job. We met some very interesting crew members. Funny and entertaining. Our cruise director was Richard from Yorkshire and he was so funny. He never got flustered either. Each room has a butler. The name of our butler was Graykor and he was very attentive. If you called him with a need he was at your door in a mater of minutes. The Hotel Manager on our ship was Marco and he assured that everything ran smoothly. And let us not forget the bartender. His name was Mikol (pronounced Me-Hi) and he was so funny. We loved getting to know him. I elected to have an optional massage during out first day of cruising to work out the knots from our traveling. The massage therapist did not disappoint. He gave an excellent deep tissue massage. Ahhhhh And the fee was no more then I would have paid here at home. The food! Oh the food. I miss it already. Excellent regional food. Buffet (excellent buffet food) or menu ordering for breakfast and lunch. And a fabulous menu of choices every night. The food and wine were paired as well. Twice during the cruise we received an invitation to a special dinner: Portobellos with restaurant manager Predrag Acimovic, and Table La Rive (for Diamond Deck cruisers) with Executive Chef Antonio Jones. An amazing dining experience with multiple courses. We really enjoyed the nightly entertainment too. Hungarian folk dancers, Viennese Waltz Dancers, Decades Disco with Enzo, Schuplattler Dancers, Trivia Challenge night, Music and dancing every evening throughout the cruise with Enzo at the piano. Last but not lease we made some wonderful friends and exchanged contact information. You know it's a wonderful vacation when you come home with new friends! I highly recommended Scenic Cruise Lines. It met and exceeded our expectations. I realize I used a lot of adjectives & exclamation points - but I'm still enjoying the wonderful memories we made on such a fun cruise! Read Less
Sail Date September 2018
My wife and I booked an 11-day Scenic Gems of the Danube cruise as a 20th anniversary present to ourselves. It was recommended by my travel agent. This was also a trip that was on our bucket list. Just a few days before leaving for our ... Read More
My wife and I booked an 11-day Scenic Gems of the Danube cruise as a 20th anniversary present to ourselves. It was recommended by my travel agent. This was also a trip that was on our bucket list. Just a few days before leaving for our trip, I was advised by my travel agent that the rivers in Europe were experiencing low water levels due to the hot, dry summer. We were scheduled to be on the Scenic Amber; however, we were told we would likely have to "swap" ships. After arriving in Prague, we were told that we would be on the Scenic Jasper as the Amber was stuck down river due to the low water levels. The ship was to travel down the Danube and stop along the way at cities such as Regensburg, Passau, Melk, Vienna and Budapest. Unfortunately, the low water levels prevented the ship from progressing past Regensburg. None of the river tour companies can control Mother Nature, but how they respond is key. There should have been a contingency plan to swap ships as standard operating procedure, and this did not happen. As a result of the ship remaining in Regensburg, the stops in Passau (including Salzburg), Melk, and Vienna were cancelled and even after the water level rose again, the ship only arrived in Budapest on the very last day when all passengers had to disembark. The company did offer coach rides to Salzburg or Cesky Krumlov. Since we originally had planned to visit Salzburg, we chose the coach ride there, which took hours to get to. As a result, the tour was rushed as we had to be back on the coach for the ride back. The coach rides to Vienna and Budapest were also very long and resulted in tours in which we felt very rushed. We were not able to visit Schonbrunn Palace as we had planned, and the tour guide in Budapest remarked that our tour was the fastest she had ever given. Some passengers were so disappointed at not having had a river cruise that they left the ship early and went home. We decided to stay on the ship and visit as many cities as possible, but it still wasn't the cruise we had hoped for. Each day, the cruise director called us into the lounge to announce the latest decision on what they would offer. This constant state of not knowing added to the stress of our vacation. As the cruise director stated, it was no longer a cruise, but an adventure. The ship itself was fine, although I don't think calling their ships "Spaceships" is justified as our cabin was much smaller than expected, based on the company's description. The service on the ship was fine, although one drink server was very unfriendly from the first day. The food was good, although the breakfast buffet didn't change. All beverages were included, which is nice as this is not the case on most ocean cruises. Read Less
Sail Date September 2018
This is actually a review of the Jasper which was subbed for this itinerary, the ships are identical. We chose Scenic based on reviews, the itinerary, their cruise guarantee (which really paid off) and the all inclusive price. Our ... Read More
This is actually a review of the Jasper which was subbed for this itinerary, the ships are identical. We chose Scenic based on reviews, the itinerary, their cruise guarantee (which really paid off) and the all inclusive price. Our interruption started on Day 3 in to 4 when instead sailing to Passau we stayed in Regensburg due to low water levels. We toured Salzberg on Day4 from Regensburg, a minor inconvenience with a slightly longer bus ride. That night we were informed that we would not be moving. We had the choice of staying on the boat and taking our chances, leaving the cruise for good and getting a refund or taking a bus to Melk and the Abbey the next day and staying in a hotel. We chose that option. About 20 people left for good and another 30 or so stayed on the boat. The next day was the biggest inconvenience, with a long bus ride to Melk and a night in a hotel. Fortunately that night we were informed that after a bus tour to Vienna the next day (and a wonderful concert at the Lichtenstein Palace that night) we would be meeting the ship again as they did a dam release and the ship was under way. We rejoined the boat that night to an enthusiastic "welcome back" and sailed to Bratislava the next day. When we disembarked, the ship took off to make up time and rejoined it that night by bus. The final day we sailed in to Budapest and they let us tour Budapest in the morning and come back to ship for lunch. Given the circumstances beyond their control, Scenic could not have handled things better. Our wonderful Cruise Director worked tirelessly to keep the itinerary going and the staff went out of their way to keep us in good spirits. We received a refund of several hundred dollars a day for the four days we were inconvenienced. Overall the ship and the staff were wonderful. Service was excellent. The cabin was spacious, modern and comfortable. Food was consistently good to excellent. Evenings in the lounge were a lot of fun. Our fellow passengers were great travelling companions, especially after the few complainers left the cruise after the fourth night! Tours were well organized with wonderful guides. I would highly recommend Scenic as a cruise line. They are pricey, but once on board you truly never have to touch your wallet. Read Less
Sail Date September 2018
As a 40th anniversary trip. We made our own arrangements to get to Budapest and to return home from Amsterdam. We were told by Scenic UK to phone the Jade (which should have been our ship) to find her dock on the Monday. While out walking ... Read More
As a 40th anniversary trip. We made our own arrangements to get to Budapest and to return home from Amsterdam. We were told by Scenic UK to phone the Jade (which should have been our ship) to find her dock on the Monday. While out walking in Budapest on Sunday we saw the Scenic Jasper to ask if they knew where Jade was docking? The lady at reception looked bemused and said Jade is not due but made a phone call to check and said she was not due....she then asked for our name, then said we were due to board her ship Jasper the following day!! The ship had changed due to low water levels but we had not been notified. We complained via our travel agent about the lack of communication and eventually had a phone call from Scenic UK, the gist being that we had sorted ourselves out so what was the problem! Not exactly 5* customer service, especially as it cost us £14k+. Similar responses after the cruise...no real apology just excuses that HQ in Australia had the information but UK did not! Also our cabin was being changed so UK were waiting for detail....as far as I could tell, we had the same grade of cabin we had booked? They probably knew a week earlier of the ship change as that was probably the location where the ship change probably took place but they do not like to publish that!! We heard the return cruise from Amsterdam was likely to have 3 ship changes! Having said all that, we were on the Jasper for 1 week from Monday 23 July then met up with the Jade on Sunday 29 July. Both ships were excellent and the Cruise Director Cathy (Kathy) and the rest of the crew were all hardworking and friendly with great service. Ship change was so slick although all the suitcases had to be repacked and they were taken from our cabin and were waiting for us on the Jade!! We just went on our tour for the day and were taken back to the Jade! Excursions were well-organised and included more than usually described. Would happily recommend the cruise and ships but not the back-up organisation in UK, etc. Will not be using them again, life is too short! Read Less
Sail Date July 2018
I have been on other ocean cruises & river cruises and this time chose Scenic as I was told it was premium quality and a step up from the other European river cruise companies. So maybe my expectation was too high as so far this is ... Read More
I have been on other ocean cruises & river cruises and this time chose Scenic as I was told it was premium quality and a step up from the other European river cruise companies. So maybe my expectation was too high as so far this is no better than Gate One cruises which are about half the costing. The food is ok but nothing superior. The service is mediocre and could be improved. As an example - the first day when you arrive you are told to go and have a drink in the lounge and they will call you when your cabin is ready. This was just not true. We waited & waited like all the others but then noticed that all you needed to do was go and register with your passport and you could get your key. This was frustrating and others were also not sure of the process. Another example was on day 2 in Cologne when we asked a Scenic person helping the scan out process - where did we go for the castle tour or where did we go for the city your? The Scenic people didn’t know but just wanted to scan us off the ship. Fortunately outside there were guides who we could ask and get some sort of help. It’s not realy a big problem but definitely nothing ‘superior’ about the Scenic service or Scenic food . So in summary ,the only advantage for the extra money you pay is the free minibar and drinks being available all through the day at no cost. Next time I would save a couple of thousand dollars and book with one of the medium priced cruises on offer. Read Less
Sail Date June 2018
This was our first taste of river cruising and we thoroughly enjoyed ourselves! We met many new friends on the cruise from different countries and hope to keep in touch. The Jasper ship was very comfortable and luxurious. Bathrooms were ... Read More
This was our first taste of river cruising and we thoroughly enjoyed ourselves! We met many new friends on the cruise from different countries and hope to keep in touch. The Jasper ship was very comfortable and luxurious. Bathrooms were spacious and great water pressure and hot water! Our assigned butler for our suite was even able to provide a one time complimentary laundry service: picked up and delivered to our room. We booked a deluxe balcony suite on the second level that had a large window that could be lowered and raised with the touch of a button! Great way to enjoy the beautiful scenery from our balcony and to hear the waves lap along the ship from the comfort and privacy of our room. Dining was all inclusive with much variety at the breakfast and lunch buffet. You could also order certain items off the menu. The dining room waiters/waitresses worked hard to please the guests. However, we did notice that certain tables received more attention than others. The head waiter was always friendly and if he noticed someone was not receiving what they needed, he would be there immediately to provide the required service. Each guest also had an invitation to the Italian Porto Bella restaurant, a private sit-down dinner for a small group with choices from a set menu. Delicious! My husband and I are foodies and we love fine wine. There were some excellent wines served but there were also some mediocre ones. The highlight of our tour was our e-bike cycling tour and the reception and private performance at the Rastatt palace from two very talented opera singers! Local English-speaking tour guides for our shore excursions were very knowledgeable about the history and culture of their villages and people. In terms of scenery, Strasbourg was our favorite city. We also enjoyed the spa services onboard and the massage we received from an excellent therapist. He certainly got rid of the sore neck and shoulders I received from our flight from Canada to Europe. Overall, a very memorable trip and we are now hooked on river cruising! We look forward to a future Scenic cruise. Read Less
Sail Date June 2018
We chose Scenic in part, from a recommendation by our Travel Agent (M. Gaw of Vision Travel) and a local presentation by the company. We wanted a slightly ‘up-scale’ cruise. We liked the idea of a European river cruise to minimize ... Read More
We chose Scenic in part, from a recommendation by our Travel Agent (M. Gaw of Vision Travel) and a local presentation by the company. We wanted a slightly ‘up-scale’ cruise. We liked the idea of a European river cruise to minimize our time in coaches and not having to change hotels every night or two with all that implies. The number of people on the ship was to our liking. It is a group tour done “better”. See fewer countries but at a better pace. This particular cruise fit into our dates available, length of cruise (8 days) with the 3-day Prague extension but also, the trip went to an area we have wanted to explore for some time (Austria/Czech). The flexibility of the included excursions and the availability of E-bikes were an added feature we very much liked. In addition, the help from our travel agent to make sure all the deatils were included and explained along with other factors (early arrival, organization of air travel, etc.), made our confirmation of this choice easy. The use of Marriott hotels at both locations (Budapest and Prague) were great. The whole trip, from the early arrival to departure went extremely smoothly. We were extremely happy with the Scenic Jasper ship but more importantly, in our opinion, the crew were fabulous from the cruise director through the wait staff, were the best. Our cabin was perfect for us. The quality of the food but especially the bar were ‘top-notch’ with real champagne, great domestic and imported wines and a good selection of single malt. Cabin and cruise service(s) were teriffic even if we ‘under-used’ these amenities. We met some very nice and interesting people from around the world and were happy to be on board with other French and English Canadians, people from Great Britian and the USA. The excursion choices were a treat and the ‘guides’ friendly and knowledgeable. Their local knowledge reflected pride in their contries/cities which we very much liked. For the most part, they went out of their way on each excurison to ensure we had a pleasant day. The highlight for us was the Ebike trip but it was over too soon and could use a bit of ‘tweaking’ for a better day. True, we were perhaps too many people in one group (38). It may have been better in two (or more) groups if sufficient guides were available but all in all, we really enjoyed the Ebike tour. One negative for us was the slight rush in between and during the excurisons but we understand that they wanted to cover as much as possible where we would rather see less but spend more time. While we did not travel with children (and none were on board), we would suggest that theis mode of travel would suit kids to broaden their horizons on other cultures. The Prague extension was a treat. While a rough entry to our downtown hotel due to traffic (again the Marriott), once we settled, in it was perfectly situated to explore the old town and all that it has to offer. We would definitely recommend the Prague extension. Except for the (sometimes) ‘sea of humanity’, it was still a fantastic place to visit. As you can expect, we highly recommend this trip and this company and really found little to no fault. We would definitely take another Scenic crusie to explore other areas of Europe but maybe other parts of the world. Read Less
Sail Date May 2018
We chose Scenic for our first river cruise, which was a 60th birthday celebration for my sister. There were 3 couples in our group, ranging in age from 45 to 62. It appeared the average age of the other passengers was closer to 70. From ... Read More
We chose Scenic for our first river cruise, which was a 60th birthday celebration for my sister. There were 3 couples in our group, ranging in age from 45 to 62. It appeared the average age of the other passengers was closer to 70. From the initial booking/reservation experience right through to disembarkation, the Scenic team provided outstanding service. They took care of our every need and request. Very impressive. The ship was extremely clean, as were our cabins. I honestly could not believe how our cleaning lady managed to keep the glass shower enclosure so spotless. We had one of the few basic cabins on board without a balcony. Because of the itinerary, we felt the extra expense of balcony rooms would not be worth it and we do not regret our decision. Our cabins were on the small side (170 sq ft) but adequate and clean. The food ranged from very good to excellent. Breakfast and lunch are served buffet style and the selection choices were excellent. I really appreciated the Moet & Chandon champagne mimosas! You also had the option of ordering from the menu (eggs bennie, lamb chops, etc.) if nothing from the buffet tickled your fancy. Dinner was always from the menu. Although the portion sizes were small, it didn't matter as you could order an unlimited amount of food. The small portion sizes were an added bonus as it meant the larger eaters at our table could try out several different appetizers, mains, and desserts! Everything we ordered, with the exception of the beef main in Portobello's, were perfect. The beef main course at Portobello's was served well done and I like my beef medium rare. In the chef's defense I didn't specify my preference. Excursions were another highlight of the trip. All were excellent and well organized. We especially appreciated the special cultural immersion options. Truly unique experiences! The only negative about this river cruise was the lack of on board activities. Besides the one lounge and bar (rather nicely appointed) there were no other areas to hangout. Because of the cold damp weather the outdoor top deck wasn't really an option. We've traveled on several ocean cruises and really love the entertainment and activity choices offered on those. Read Less
Sail Date April 2018
Scenic Jasper Budapest to Amsterdam 2017 (Oct18 to Nov 1). Cabin 203 – Junior Suite As I sit here early in the morning two days before the end of our cruise – and docked beside another river boat, I have no idea what the weather is ... Read More
Scenic Jasper Budapest to Amsterdam 2017 (Oct18 to Nov 1). Cabin 203 – Junior Suite As I sit here early in the morning two days before the end of our cruise – and docked beside another river boat, I have no idea what the weather is like as it’s very dark in our cabin. If I want, I can look at the closed curtains of the cabin in the ship beside me, but I choose to watch the Bow Cam. Now, this has only happened about 3-4 times, but when it does, it’s pretty disappointing. A dark room without any kind of view. Our cabin is wonderful. It’s a little tight compared with a Junior Suite on an ocean cruise ship, but it’s laid out well with room for all of our belongings (4 regular size suitcases and two carry-ons). Yes, we bring much too much luggage, but everything is put away and there is still room. As well, all of our luggage easily fits under the bed. We have done many ocean cruises, but this is our first river cruise, and we found it quite different. Unlike some others, we go on cruises to exercise and to relax from stressful jobs. We do like to socialize some, but we also really like our time together. On larger ships we don’t spend a lot of time going to Bingo, napkin folding, dance lessons, and the like, but we get why others enjoy those things. What we have found is that a river cruise is pretty busy with tours and socializing. There’s really not that much down time, unless you get sick . . . which we did. I should start by saying our Premium Economy flights were included with the ‘special’ that we got through Scenic. I had booked these flights (through Scenic) 9 months before our departure and wanted to get nice seats as the flight is around 10 hours and is such a part of the whole journey for us. I love flying. Two days prior to departure I confirmed our seats with Lufthansa, but when I went on-line to check in, although we were still booked in Premium Economy, we had been moved from our window and aisle seats to two middle seats in a line of four seats. Right in the Centre with neither is us having an aisle seat. I spent a good two hours on the phone with Lufthansa (cut off twice) where they basically said that they couldn’t help me but to speak with someone at the gate. Long story short, we were told that we didn’t ‘pay’ for our seats and they would do nothing for us, but smiling, asked “Do you want to upgrade to Business Class for 1025.00 each?” Ummm no. I asked her if there was a possibility that someone might upgrade to Business and there might be other premium economy seats available? We were advised to check back which we did, and the lady we met with was much easier to deal with. She would upgrade the both of us for a total of 1025.00. We said yes, as this was a once in a lifetime trip and we really wanted to enjoy the flight. The flight was great but we arrived to find one of our bags lost and when they found it, it was broken apart. There was no offer to replace our luggage, and we were too tired to push for it - our Scenic transportation had left so we took a cab to our hotel. The following day, our one full day in Budapest, was spent looking for luggage. We actually enjoyed this outing as we got in some sightseeing! Budapest – we stayed at the Marriott and it was a wonderful hotel. We found Budapest, the city, to be beautiful, stunning, and warm. T-shirt weather, which we weren’t really expecting. The morning we were to board the Scenic we were told to be downstairs in the hotel lobby (with many others) at 11, and after checking in with Scenic personnel we were told to hang around until 4 when we would be taken to the Jasper. Some people were disappointed with that, but we were in a wonderful city and we just went with it. Our first 5 cruise days went well – we went on tours, met some great people and enjoyed the ship. Day 4 we had gone on the ‘Shop with the Chef’ tour in Vienna and the weather started to change. We had a nice day but it did rain a bit and started to get noticeably colder. I noticed that I was coming down with a cold. By the next morning, my coughing had me convinced that 5 hours on a bus the next day to and from Salzburg wouldn’t be great for my fellow passengers and we decided to forgo this much anticipated tour. But, as Marie Von Trapp said, “When the Lord closes a door, somewhere he opens a window”, and he did! Looking back, that day on the boat from Vienna to Dürnstein was the most beautiful scenery that we saw on this trip. It was incredible. About 16 of us had stayed behind on the boat and we had it to ourselves. An incredible day. Anyway, my husband got sick the following day (with Bronchitis we think) and ever since then we have been trying hard to keep our distance from others so as to not pass on what we have. It turns out that a fair number of people have colds on the boat. The thing is, on this small ship in this weather, there are only two places to go during the day if not on a tour – your cabin or the Lounge. And you know, colds, flu – that happens sometimes when you’re on vacation. It’s not fun but we’ve accepted it and are just trying to make the most of everything. But the strange thing that we noticed (others have as well) is that staff (bar staff, restaurant staff, front desk staff) have not asked how we are, when we see them. We know of a gentleman who has been confined to his cabin with the flu and no one has visited him or asked his wife how he is doing. There has been no talk encouraging people to use hand sanitizers so as not to spread anything around, like they do on the larger ships. It’s a little shocking actually, and we believe that the staff is most probably told not to ask how people are doing. Because we know, that they KNOW we’re sick – no question. It’s a small ship and everyone gets to know everyone. I was asked once, in passing, by the Cruise Director, but I had gone to her prior to the Salzburg trip to let her know we wouldn’t be going, and as well, let her know about the following tour, until I realized that they really don’t want to know. Odd, and disappointing to be so sick and not have people care. Our fellow passengers do tho, which is nice. Perhaps they are worried about being held responsible in some way? I don’t really understand that. Outstanding staff would be our Butlers, Ivan and Danny, and they were very kind and helpful to us. Anyway, today we are in Cologne, Germany where we will spend one more day getting better before we arrive in Amsterdam tomorrow. We feel somewhat better this morning and are going to go on tomorrow’s tour. Yes we are! Pros - Beautiful and clean ship - Good service - Amazing food Cons - Lack of any empathy or interest when you are sick - even when you are missing tours and dinners. We had to order dinner in on quite a few nights. - Docking beside other boats completely blocking your view - Room service is really lacking, especially healthy food. Menu is really limited. Would we go on this trip again? I don’t know. Maybe in ten years? (We are in our early 60’s and from what we could see, we were probably the youngest on the ship). When we’re ready to be busy every day with tours and socializing and don’t need and want as much down time to ourselves. In all honesty, I think we were ignoring little signals that this might not be the perfect trip for us when we booked. Note to self: Listen to your instincts! We’re looking forward to a few days in Amsterdam, and crossing our fingers that we get the plane seats we booked for our flight home to Vancouver Read Less
Sail Date October 2017
We chose this cruise because of the itinerary and that Scenic is all inclusive ....drinks,mini bar,food, gratuities and a choice of daily excursions plus extras. The Jasper is the newest ship in the fleet and is beautiful....our cabin was ... Read More
We chose this cruise because of the itinerary and that Scenic is all inclusive ....drinks,mini bar,food, gratuities and a choice of daily excursions plus extras. The Jasper is the newest ship in the fleet and is beautiful....our cabin was clean and bright with a window that you could lower with the touch of a button making an outdoor balcony Food was very good and the staff were friendly and made everyone feel welcome. Butler service is also provided to everyone and ours responded to our needs immediately. Ports of call were very interesting and all excursions were excellent . Several walking excursions were in cities with cobble stone streets so a good pair of shoes is required. With a choice of daily excursions offered, there was always something for everyone. Overall, this cruise was exceptional due to the itinerary,ships crew and amenities offered. Would definitely recommend Scenic to anyone considering a future cruise. Read Less
Sail Date October 2017
Having wanted to visit Europe for many years, we wished a trip that would highlight areas of interest in a relaxing picturesque setting. This was a celebration of life: my birthday and our 45th wedding anniversary. Having travelled ocean ... Read More
Having wanted to visit Europe for many years, we wished a trip that would highlight areas of interest in a relaxing picturesque setting. This was a celebration of life: my birthday and our 45th wedding anniversary. Having travelled ocean cruises many times before, this manner of sailing was an opportunity to visit the locations we wished to see, meeting many wonderful people along the way, and not having the stress of making multiple arrangements. Staff were amazing adding to the overall experience. We felt like we were living in a fairytale. Entertainment on the ship and on tours was beyond anything that we've experienced on past travels, engaging participation and enjoyment of all. I can't say enough about the service we were given and the only complaint about the dining was 'too much' and 'too good'. I had the opportunity to experience a massage at the wellness centre to ease my aching muscles and Sisi was magical, enabling me to travel the journey home in comfort. Our cabin was always kept by Cristina immaculately. We were saddened to leave the ship but we have many memories from this trip that will long be remembered as our best journey yet, hoping to experience another memorable journey with Scenic in the future. Read Less
Sail Date August 2017
We selected Scenic because of the space we wanted and the length of time of the cruise. We were extremely happy with most everything. Our only drawback was that we selected the Royal Panorama Suite, actually the roomiest suite on the ... Read More
We selected Scenic because of the space we wanted and the length of time of the cruise. We were extremely happy with most everything. Our only drawback was that we selected the Royal Panorama Suite, actually the roomiest suite on the boat (there are only 2) and the suite itself was lovely HOWEVER these 2 suites are directly over the Scenic Jasper's 2 ton motors and when the boat is in transit, going thru locks, docking...whenever it is active, our suite was very noisy and really shook. The things on our night tables were on the floor by morning. We figured out how to modify this with earplugs and putting wash cloths in the doors, so they wouldn't shake...but, if possible, Scenic should do something to erase this problem or they should tell you when you book. Honestly, the people who take care of you are superb, so this is difficult to report. The entertainment that Simona booked for us was wonderful and different. And the excursions were great fun. We would go again, though we'd check the location of our suite more carefully. Read Less
Sail Date July 2017
We had previously done a P&O Med cruise, which was the most awful experience of our lives from start to finish, so wanted to get that out of my head and on our cruise travel agents advice chose Scenic river cruise. Well this was ... Read More
We had previously done a P&O Med cruise, which was the most awful experience of our lives from start to finish, so wanted to get that out of my head and on our cruise travel agents advice chose Scenic river cruise. Well this was magical from the moment we shut the front door, staff, cruise director, food, entertainment, trips, cabin, drinks and organisation was so professional. Fellow passengers were great, although Americans can be a bit loud!!!!! Nothing was too much for the team, disembarkation was a dream unlike P& O which was a shambles. Everything was so clean, trips were so well organised, no waiting around, great tour guides employed, again unlike P&O whose guides were total rubbish. Our cruise director Cathy was friendly, helpful and always ready to help if she could, we even got a free laundry wash, which was great, no constant bing boing on the tannoy. All in all superb. Read Less
Sail Date June 2017
Chose Scenic at that particularly time to celebrate our 40th Anniversary in my husbands family's heritage - Germany and for me to see Vienna, Spanish Riding School. Sadly they advertise 5 star dinning but it is at best 3 star. ... Read More
Chose Scenic at that particularly time to celebrate our 40th Anniversary in my husbands family's heritage - Germany and for me to see Vienna, Spanish Riding School. Sadly they advertise 5 star dinning but it is at best 3 star. Ignored emails for us and our travel agent (6 in total) and we told three people when we boarded that the wife is seriously allergic to all fish and sea food products - I still go served fish 4 days into the trip that did not look like fish and was not ordered. The staff blamed us for not telling the company (we had 3 times) - one response state "we cant guarantee food requests can be met". We were told your met at the airport and taken to the ship. Nope we spent 7 hours in a hotel function room waiting to go to the ship. We had been traveling 35 hours in the same clothes by the time we got on board! All we wanted was our room and shower - but first Scenic crew wanted a lovely meet and greet with champagne - YUK! when your sweaty and dirty from traveling. To many Port calls they go on and on and everyone is expected to attend (at least a couple a day). While the crew handled a difficult time badly (rive closed for few days) the companies options were appalling - cut Vienna to 4.5 hours (the worlds cultural centre) and we had four days in row going to medieval villages - no offense but seen one seen them all - the best one was Rottenberg. There are no picnic baskets as advetised - the crew had never heard of such things. Meal times are ridiculously strict - and tend to over rule travel one would like to do - seriously the first two weeks of our once in a lifetime anniversary trip ruined by living to scheduale we do that for a living! May as well have stayed at work. However, Great Britain and Switzerland were awesome and made up for the cruise - scenic had nothing to do with that part of our trip. PS butler to look after your every whim - rubbish we saw him twice to say hello day 1 and goodbye on day 15. I am told Viking are much better company to travel with. Our Cabin Steward Putu was fantastic!!! Needless to say we thanked him privately. Read Less
Sail Date September 2016
We chose this cruise because of our wonderful experience with Scenic Tours. The ship (the Jasper) was beautiful. Our butler Harry was perfect! The dining, service staff was mostly excellent. A couple of the servers couldn't ... Read More
We chose this cruise because of our wonderful experience with Scenic Tours. The ship (the Jasper) was beautiful. Our butler Harry was perfect! The dining, service staff was mostly excellent. A couple of the servers couldn't locate the wines we requested from the list offered and poured us wine we didn't want, saying "Trust me, you'll love it." On the last day one of our table mates suggested we ask our butler to find the wines and of course Harry brought the right ones right away. The food was excellent and beautifully presented. The excursions were excellent. The only reason I rated them only "Good" was not Scenic's fault. A couple of ships belonging to other cruise lines damaged a loch and we had to leave our ship and take buses here and there for a couple of days. We missed a day in Vienna which was a big deal for me. However Scenic Cruises and our Tour Director really worked hard to make sure we still had a wonderful time. We were a little disappointed in that we thought this would be a more active cruise. We like to get in at least several miles of walking a day, but do to logistics, cuing up for Bathroom Breaks and escorted tours, we never met that goal. When you reach the days destination, you can go off on your own but my husband wanted to take the tours. So again this was not Scenic's fault. The Entertainment was first class. On board or at special locations (palace and castle) we were treated to music and dance that was second to none. We are already planning our next river cruise and hope to see Harry again! Read Less
Sail Date September 2016
All inclusive cost including transfers, air fare etc. Sound of Music excursion included which was a highlight of the itinerary. Ship in excellent shape cleaned and painted daily when needed. All staff involved as required in upkeep of ... Read More
All inclusive cost including transfers, air fare etc. Sound of Music excursion included which was a highlight of the itinerary. Ship in excellent shape cleaned and painted daily when needed. All staff involved as required in upkeep of vessel. Cabin included window veranda (spacious), beverages filled daily and unwanted items removed. Diet beverage purchased by staff for spouse. Dining varied and excellent, entertainment locally highlighted. Service impeccable including extra staff and butler to do additional laundry initially. No children on ship, lifestyle active as much walking required. Scenic is the epitome of river cruising and if a needed itinerary available, we would go in a minute. Cruise director unmatched in cruising world as outgoing, knowledgeable and very well organized. Each port had daily excursions and service before and after the cruise was well organized by Scenic. All of our needs were anticipated by Scenic both at the company and staff level. It is impossible to try in future to compare Scenic with any of the other cruise lines we have sailed as the bar has been set so high. Read Less
Sail Date August 2016
Scenic was chosen because I had recommendations from other travelers who had previously used the company. Well it was just the best choice that we made. From the time of embarkation till disembarkation we were treated like royalty. The ... Read More
Scenic was chosen because I had recommendations from other travelers who had previously used the company. Well it was just the best choice that we made. From the time of embarkation till disembarkation we were treated like royalty. The crew were just the best and nothing was a bother to them they made the experience one of the best of our lives. Cabins were most comfortable, food was 5 Starr. Excursions were all very well planned and again we were looked after whilst off the ship. On board entertainment was excellent as was the on shore entertainment. The hotels that we were booked into were both excellent for before and after the cruise. The memories I have of this journey will be lasting for a lifetime. Cost of this cruise was fair as we paid for everything before we sailed and did not have to put our hand in our pocket again whilst on board. Read Less
Sail Date May 2016
We explored Budapest for a few days before boarding and would highly recommend as it is an amazing City. The ship was always spotlessly clean. The Junior Suite exceeded our expectations. The Dining was superb with varied styles and Menus ... Read More
We explored Budapest for a few days before boarding and would highly recommend as it is an amazing City. The ship was always spotlessly clean. The Junior Suite exceeded our expectations. The Dining was superb with varied styles and Menus with the added bonus of Portobello's and the Chef's dining experience. Entertainment, activities and Port and Shore excursions were well thought out and culturally informative and enriching. On board Service was 5 star all the way as promised. It was a cruise for more mature and active passengers which was what we were looking for. We will certainly be doing another Scenic Holiday. Some of the highlights included a Classical evening at the Palace of Liechtenstein and the guided tour of Bratislava was amazing and the side cruise to the Weltenburg Abbey which houses the Oldest Brewery in the World. Following the romantic road to Rothenburg and dinner at the Marksburg Castle for a Medieval Feast was breath taking. Read Less
Sail Date May 2016
This was our first river cruise, Budapest to Nuremburg. Not cheap but definitely value for money. Staff very friendly and attentive. Cabin excellent with balcony and large window which slides up and down. Food very good, just short of ... Read More
This was our first river cruise, Budapest to Nuremburg. Not cheap but definitely value for money. Staff very friendly and attentive. Cabin excellent with balcony and large window which slides up and down. Food very good, just short of excellent. Wine selection with meals is first class. Top shelf drinks always available. The optional trips (all paid for) were excellent. Highlights being a piano and organ recital in Budapest and a concert in Vienna, both exclusive to our boat (or is it a ship?). Other day trips good and well organized. Slight problem with low water on the Danube which meant at one point we had to leave the Jasper and take a coach journey to an identical boat (can't remember its name) and room further up stream. This was extremely well organized by the crew. Met nice people on the cruise which is always a bonus, a nice mix of Brits, Aussies, Canadians and Americans. Went on the Rhone cruise the following year. Read Less
Sail Date August 2015
Scenic Jasper Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 5.0 4.2
Entertainment 3.0 4.0
Public Rooms 4.0 4.5
Fitness Recreation 3.0 3.9
Family 1.0 3.9
Shore Excursion 5.0 4.4
Enrichment 2.0 4.4
Service 5.0 4.5
Value For Money 4.0 4.1
Rates 4.0 N/A

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