France Scenic Crystal France Cruise Reviews

We heard Scenic offered a level of luxury and service that just did not deliver. We selected this cruise due to the itinerary and timeframe. Their guide communication system just flat out does not work but they insisted on continuing to use it. This was very frustrating and wasted considerable time. They need to go back to the VOX system used by other cruise lines. The excursions were very ...

Due to high water levels we started our cruise on the Scenic Ruby from Budapest. We joined the Scenic Crystal in Rudesheim. We we were therefore able to compare the two ships. Ruby is older but basically the same as Crystal except Crystal has Deluxe Balcony rooms which we had booked. The Ruby was in better condition than Crystal. Crystal had ripped and stained carpets. We found the staff, ...

This was a nostalgic visit to places we had already visited and were familiar with. The cruise was sold to us as being of superior quality, but at a fantastic price. On two evenings at dinner our order was taken quite quickly, but we waited more than an hour and half to receive our main course. I indicated the problem to the hotel manager, Bogdan, on the first occasion, but the situation was ...

Based on our Travel Coordinator's advice we selected the Scenic Luxury Cruises for our first cruise. The entire crew was superb. They were very attentive to our requests. As an example, while on shore I asked our Cruise Director, Cathy, if she could point me to a pharmacy to purchase some throat lozenges. She said she would take care of it and when the group got together a little later, Cathy had ...

After lots of consideration, we booked our first ever river cruise with Scenic, on their Rhine Highlights cruise which departs from Amsterdam and meanders down the Rhine to Basel, Switzerland. We chose Scenic largely because it was advertised as all-inclusive and also to experience the line's newest ship, the Jasper. Thus, we were dismayed to be informed the day before departure that the Jasper ...

Our cruise director was fantastic. She did her very best to resolve problems and kept a very positive attitude throughout the entire trip. We did not really appreciate changing ships after four days, without being told at the beginning not to unpack all our clothes. Communication would have been appreciated. Loved the electric bikes. Disappointed one tour was cancelled. Loved the opera and ...

I chose Scenic for our Rhine River Cruise based on web research (including this site) and other independent sites. Obviously Scenic is not as well known in the U.S. due to their lack of advertising. Every time we would mention that we were going on a River cruise folks would say, "On Viking?" Ah, the power of PBS advertising! I knew that with water levels low in Europe this summer the potential ...

We chose this cruise for a number of reasons: great reviews, great incentives for booking early (price, $500 flights from Canada (we went with the recommended KLM), two complimentary $100 Euro pre-paid Mastercard cash cards, lots of cabins to choose from when we booked, exciting itinerary, truly all-inclusive (did not pay extra for any excursion or drinks and food on the boat, and Scenic has a no ...

Saw the cruise advertised, and I liked what I saw in the advertisement. It proved to be an accurate advertisement. The ship was spotless. Food, for the most part, was varied. Food servers were a delight! They were accomodating and friendly. The director, Nicola, was a hoot! He was entertaining, and kept us up to date on all the daily happenings. Enjoyed his jokes at the end of all his ...

We chose this cruise because we wanted to do a Rhine cruise, due to advertising and based on recommendations from the travel agency. Embarkation went smoothly and the cabin was comfortable in every respect. However, while we had been informed that we could be moored next to other cruise ships and there would be passengers crossing our ship to get on and off board, we were not told that about 1/3 ...