I have been on several cruises, from multiple companies and this is by far the worst one I have ever been on. We disembarked a day early and thankfully we did because 6 days was long enough! The ship isn't that nice, though it's relatively new it already feels dated. The staff were miserable and not nice but I don't blame them because they work such long hard days and get yelled at all day by ...
We had a beautiful cabin- but with finger breaking hooks to open drawers.The ship is 2 years old- ample time for management to correct this simple-to-fix defect.
The cuisine was bad, even by Costa standards. We had table 385 in the Gattopardo restaurant. Excellent waiter, a menu set out by its Chef which was sheer poetry. Only the food did not match it. Except for the standard tagliatelle ...