"The main dining rooms had excellent service and very good food overall; however, they don't have one or two large dining rooms on the Sapphire Princess.It was an ok experience in 2016, but now aside from a couple good football games during the 15 day cruise, this was poor...."Read More
teutonic sponge
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Age 60s
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1-10 of 65 Hawaii Sapphire Princess Hawaii Cruise Reviews
Princess did a great job with staffing. I made memories for a lifetime with various crewmembers stellar service. The shows were okay. Yes, quite dated in some cases. Ashley Rose Smith is a treasure with her singing and ability to keep a somewhat sedate crowd interested especially in her ABBA show. Sudarmo in International Cafe-amazing!! Rhoneil, our waiter. Well we never do set dining but when we ...
Too few waiters, too much cost cutting, penny pinching everywhere, but staff great and ship in good condition. Food nowhere need as good as it used to be and repeated items on each evenings menus. Some of the things that used to be included, such as lobster, now are charged extra, although we did get a small portion as part of the main meal on one evening.Limited options in Horizon dining room. ...
First the pros of this cruise and the Sapphire Princess ship, and there were several areas that were excellent:
1. Medallion service/functionality is great. Making it very easy to order food and drinks pretty much anywhere on the ship. Embarkation was simple/easy. The medallion appears to be the only new thing that Princess has done since we sailed last with them in 2016.
2. The ...
Travelled with Princess in earlier times and had not a good experience overall. The Hawaii destination did inspire us to use the company again and taste their latest trading style. Although we found lots of improvements on board, we still find the basic missing with much frustration in this matter. Having worked all my life in the catering industry in London's 4 & 5 star Hotels, found the service, ...
First of all. let me say I had some trepidation after booking this cruise. We were originally booked on the Diamond Princess out of San Diego in October. We were anxious to have a Princess ship ported out of our hometown and yes it was "that" Diamond Princess of Covid fame. But unfortunately, Princess cancelled the cruise along with about seven or eight other San Diego departures due to a lack of ...
Embarkation with Medallion was a breeze.
Checked large luggage with porter at curbside. Direct to check in counter. Through security screening and onto the ship. Time was about 1 PM. Wanted to give staff time to complete changed over of staterooms. Went direct to the stateroom and it was ready, with our Elite mini bar set up. Shortly after walking into the room, our Stewart Miguel arrived ...
My husband had never been to Hawaii so we chose this cruise. His biggest complaint on this ship is that the casino had not poker table.
It mostly met our expectations. The food was good, but not outstanding. The service in our dining room was excellent. It was sometimes slow at breakfast. The size of the buffet was small so therefore there was very little variety.
The crowd was mostly older. ...
We have been cruising for many years on some great ships,some okay ships,a few not so good ships and now on a ship that was not ready to sail after covid.We took this cruise to Hawaii as our lifetime dream cruise to Hawaii for our retirement,45th anniversary and wifes 66th birthday,but Princess destroyed that experience and don't want to take responsibility for the overwelming amount of problems ...
We enjoyed our first cruise since 2019 on the Sapphire Princess, the crew were exceptional, some being new to this industry. Love the fact that we had managers pitching in with service to ensure we had a pleasant experience.
Cabin steward Miguel was excellent for our area E723. Yes we had some cabin issues but him and his supervisor communicated with us and we didn't feel our issues were not ...
We chose this cruise for our honeymoon to Hawaii from LA. The crew were absolutely wonderful and couldn't have done enough for us. The entertainment was very good but I felt there were too much reliance on singers rather than varied performances and everything shut down at 11pm. We mostly did the trivia and game shows which were excellent. The medallion was a fantastic addition! Embarkation and ...