The events and the food inside the ship are good. But Costa seriously sins in the organization and contracting of services. For example, I booked through the site a laundry package ($ 29.90) and did not use the service. However, on the day of shipment my credit card was already charged without my having used the service. I looked for customer service and they said they could not extort the value ...
Chose this cruise for the transatlantic crossing and some of the ports.
Having been on Rhapsody before the ship is in need of some TLC however the overall experience of the ship was good.
Embarkation was a little slow with the girl behind the counter more interested in joking and carrying on with a fellow worker than serving us and getting the job done.
As soon as you got on the ship you ...