I would like to give ZERO star, but I can't. MSC is a low, low, low quality cruise. If you like good food, avoid it. The meals offered are POOR and quality not so good. Staff if not well trained (specially customer service). The "juices" offered during breakfast time aren't juice: it is like a water with something with a horrible taste. This is my 7th cruise and the worst that I ever been. Even ...
The Costa Toscana it’s a beautiful ship has a lot to offer. Great Amenities on board. I recently sailed on the Toscana, and I was so disappointed in the Frontline staff who should have all the answers to your questions. The Frontline staff were very rude and unhelpful. The food choices were adequate, controlled, but the Buffet choices were the same every day. I took the liberty of going to the ...
Brazil being on our travel bucket list and cruising being our favourite type of holiday we thought this holiday would be perfect. It was the complete opposite.
Food- Disgusting. Raw chicken, tiny portions, horrible selection, half the buffet shut, need I go on? I think MSC are keeping the cuttlefish afloat as for some strange reason that was on every night. The food was so bad there was times ...
This was not my first cruise with MSC,in fact it was about my 7th or 8th mostly transatlantic from Santos, Brazil to Europe apart from one to the Caribbean. Prior to this I had done a mini cruises with Fred Olsen. To be honest,after my first cruise with MSC in 2013 I was quite impressed and wanted to go again,which I did more or less ever year following. In 2014 cruising again from Brazil to ...
The events and the food inside the ship are good. But Costa seriously sins in the organization and contracting of services. For example, I booked through the site a laundry package ($ 29.90) and did not use the service. However, on the day of shipment my credit card was already charged without my having used the service. I looked for customer service and they said they could not extort the value ...
We had a lovely onboard experience - we thoroughly enjoyed the itinerary as well as the advantages which come with a suite. Loved the spa area! The service on Magnifica was very good and the staff really friendly, helpful and multi-lingual.
What we did find annoying though (and this is the reason why we could not award "Excellent" for the Shore Excursions Category), was that the English ...
I chose this cruise because I thought Brazil would be exciting. It was until we got to the Fasinosa. Then everything went wrong. There are too many people for the common areas and too few staff to control them. The rules are good but no one to carry them out. Therefore there are children running riot in the theatre at night and in the restaurants at mealtimes. The hygiene rules are not carried ...
Chose this cruise for the transatlantic crossing and some of the ports.
Having been on Rhapsody before the ship is in need of some TLC however the overall experience of the ship was good.
Embarkation was a little slow with the girl behind the counter more interested in joking and carrying on with a fellow worker than serving us and getting the job done.
As soon as you got on the ship you ...
Our travel agent got us a good deal, to include extra nights in Brazil and Barcelona. Never been to Brazil before, and the itinerary suited us with 7 days at sea, the cruise ended in Barcelona and we only live 1 hour flight away.
We were mid ship deck 2 with a window, the cabin was big enough and clean, the windows were rusty and needed renewing.
We had booked a table for 2, after many ...
We chose this cruise because we had just spent 8 days cruising the amazon river, we thought this would be an ideal way to return home without the long flight, My husband and I have cruised with a number of cruise companies including Costa although this was some years ago and was excellent then( it was the first cruise we had ever done). I have to say the standard now is extremely poor, regretably ...