Modern ship, many open areas from which you can admire the sea. I liked the track with a transparent bottom. The glass was clean and it was clearly visible what was happening below.
Lots of fun for kids. There is a water park, rope town, zip-line. There is a pool with a retractable roof, which is very important for me if the trip passes through countries with different climatic conditions. ...
We are just returning from our 18 day adventure as a family of five ,two adults three children age 7, 13 ,15 we have previously sailed with RCI , NCL ,PRINCESS AND CUNARD and after reading some of the reviews of MSC had very low expectations but they do a loyalty match to our diamond plus level with RCL so we gave it a go and this is honestly the best cruise line we have sailed with happiest ...
Notice that the title is not unexpensive cruise, as this one costed some usd 3500 for a couple and a todler in a balcony.
Well, if this is your first cruise, you probably will like it. But when you have a bunch of others as previous experiences, you might get disapointed as we did (and most of the passenger we spoke with who had previous cruise experiences)
Let me start with the good ...
Food is terrible, this is the weakness point for sure. The food had no taste, no presentation, no talent. Service is a nightmare, it is clear for me that people had no training and its not prepare for the functions, there was no leadership, the managers were extremely arrogants and they spent their time talking each other instead of looking their team, I have never seen such attitude before in my ...
Due to the fact that this ship is new and luxurious, we had high expectations for our vacation. But it ended up as the worst cruise service we ever experienced.
Unprepared crew, no knowledge of what's happening at the ship, and always with a bad mood (with few exceptions).
Attendants of the bar always busy, causing waits of up to 10 min for a simple beer (which was sometimes, warm). ...
The events and the food inside the ship are good. But Costa seriously sins in the organization and contracting of services. For example, I booked through the site a laundry package ($ 29.90) and did not use the service. However, on the day of shipment my credit card was already charged without my having used the service. I looked for customer service and they said they could not extort the value ...
the shopping was so good! Way better than Zalando!! AND THE BOWLING ARENA WAS SO COOL!!! LOVE IT.
Went on the behind the scenes tour which covered the bridge, engine control room, galley and gave a chance to understand crew life - very interesting and worth doing.
Had the beverage package - if you drink wine, esecially the nice stuff, be aware that the wines available at the bars are very ...
i loved the shopping!! way better than zalando. THE BOWLING ARENA WAS SO COOL!
My main gripes would be
- the music round the pool was ridiculously loud - I mean OTT. I also didn't like the music for most of the time, but even when I did like it (they played some ok electonic/techno for a while) it was too loud for a family area. Maybe play some chill-out quieter for most of the day and ...
I live in Brazil near Sao Paulo and the idea of cruising without having to fly first was appealing. The cabin was huge, and the waiter was very good. The food was mediocre and we had a room full of women next door who thought they should be very loud at any time of the day or night. We had the unlimited drink package, but the wines they allowed were very limited.
We tried a couple of times to ...
I chose this cruise because I thought Brazil would be exciting. It was until we got to the Fasinosa. Then everything went wrong. There are too many people for the common areas and too few staff to control them. The rules are good but no one to carry them out. Therefore there are children running riot in the theatre at night and in the restaurants at mealtimes. The hygiene rules are not carried ...