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5 MSC Cruises Santos (Sao Paulo) Cruise Reviews

We are just returning from our 18 day adventure as a family of five ,two adults three children age 7, 13 ,15 we have previously sailed with RCI , NCL ,PRINCESS AND CUNARD and after reading some of the reviews of MSC had very low ... Read More
We are just returning from our 18 day adventure as a family of five ,two adults three children age 7, 13 ,15 we have previously sailed with RCI , NCL ,PRINCESS AND CUNARD and after reading some of the reviews of MSC had very low expectations but they do a loyalty match to our diamond plus level with RCL so we gave it a go and this is honestly the best cruise line we have sailed with happiest ship , friendliest crew , most gorgeous ship and child friendly ship, any child not enjoying this cruise I would say their parents have got real problems because it has everything kids love everything adults love really superb peace and quiet , loud and bouncing and all inbetween . We had a whirlpool suite cabin 14211 ,gorgeous , space,technology ,walk in wardrobe .Erica our room steward was amazing as was lokesh and Anand our anytime dining staff so helpful and obliging,although portion sizes were small in the dining room we were constantly offered more so it was never an issue. We were on the aurea package and used the thermal suite a lot (gorgeous ) we also had our complementary massages (no catch) Ship is very smooth and incredible with technology everywhere, we purchased nearly every package before we boarded and it was cheaper and so easy for f1 simulator, zip line ,4d cinema ,air hockey, waterslides ,bowling ,washing package was great and next cruise I will definitely pack less and have more washed and pressed ,brilliant . Just 1 small complaint MSC what on earth is going on with your embarcation process ???? NOT GOOD stood like sheep in sao Paulo in scorching temperatures appears no organisation or communication it was almost a crush a bit frightening to be honest ,fix this and we have found our perfect cruise line by the way disembarking was a breeze so you can do it Read Less
Sail Date March 2019
the shopping was so good! Way better than Zalando!! AND THE BOWLING ARENA WAS SO COOL!!! LOVE IT. Went on the behind the scenes tour which covered the bridge, engine control room, galley and gave a chance to understand crew life - very ... Read More
the shopping was so good! Way better than Zalando!! AND THE BOWLING ARENA WAS SO COOL!!! LOVE IT. Went on the behind the scenes tour which covered the bridge, engine control room, galley and gave a chance to understand crew life - very interesting and worth doing. Had the beverage package - if you drink wine, esecially the nice stuff, be aware that the wines available at the bars are very limited. The good wines are only available in the Sapphire/Chops Grille (and possibly Giovannis), and only by the bottle which means that you are paying 60% of the cost. So factor that in when deciding whether beverage package the right choice. Tried to to register daughter at kids club on the first night @6pm when the notices said it would be open - at 6:20pm there was a large group of us outside the kids club banging on the door - no-one there. The guys from the videa arcade rang someone who told them KC wasn't opening until 6:30. Left as tired of waiting and daughter then refused to go back. Read Less
Sail Date February 2018
i loved the shopping!! way better than zalando. THE BOWLING ARENA WAS SO COOL! My main gripes would be - the music round the pool was ridiculously loud - I mean OTT. I also didn't like the music for most of the time, but even ... Read More
i loved the shopping!! way better than zalando. THE BOWLING ARENA WAS SO COOL! My main gripes would be - the music round the pool was ridiculously loud - I mean OTT. I also didn't like the music for most of the time, but even when I did like it (they played some ok electonic/techno for a while) it was too loud for a family area. Maybe play some chill-out quieter for most of the day and then crank it up after 4pm? - smoking are immediately adjacent to the pool deck on starboard side - Yuck Overall the service was very good - a few staff members whose English was really not good which made it difficult, but almost everyone cheerful and friendly, said hello/good morning/afternoon. VoTS is not a very exciting boat for kids I think - it was fine for a short cruise like ours but not enough for kids to do - need water slides (I would like water slides too :-)), but overall this was good and I'd recommend for singles/couple without kids. Read Less
Sail Date February 2018
The ship is very big, so be ready to walk, however, it's incredible, with delicious foods for all tastes, comfortable cabins, an excellent service, with some entertainment (but not always), activities such as videogames, F1 simulator, ... Read More
The ship is very big, so be ready to walk, however, it's incredible, with delicious foods for all tastes, comfortable cabins, an excellent service, with some entertainment (but not always), activities such as videogames, F1 simulator, football ("soccer", for some), baskteball fields etc. The ports in Brazil are very direct to your ship, but I can't give a review on shore excursions by MSC because we visited the cities on our own. By the way, if you're a fan of disco, there's something for you there, but I wouldn't say it's really that great if you're a hard partying person. We embarked in Santos, and the trip followed as we visited Búzios, Salvador, Ilhéus and Ilha Grande, until we return to Santos. MSC Splendida has great plays and music for all, but I'd like to assure that this ship is actually perfect for who wants to rest, feel happy again, forget about your daily problems and remember what "relax", "rest" and "smoothness" mean again, having moments where you do can have fun too. The trip was so incredible that I feel like I just disembarked to date. I absolutely recommend it! PS: As for the children, I didn't go with "my" children, they were in my group, and that's my review for children: not very recommend, the ship is more adequate for what I mentioned above, but yeah, definitely, they loved the trip for its other facilities! Read Less
Sail Date January 2016
We started this adventure in the port of Santos, Brazil. Embarking was swifter than I expected considering so many people. The first impression of the ship is great, I particularly liked the entry setup with the little tent and flowers and ... Read More
We started this adventure in the port of Santos, Brazil. Embarking was swifter than I expected considering so many people. The first impression of the ship is great, I particularly liked the entry setup with the little tent and flowers and flag. The magnetic card check-in at the ship's entrance is also swift and cool; it makes you feel safe that the person checks the picture to be certain it is you who is entering. At first glance the ship looks so fancy, but I think the entrance space could be a bit larger since the line gets slow because everyone is admiring the lobby so it gets crowded pretty soon. Getting to the cabin the first time is a bit difficult (getting acquainted with the ships map), and throughout the trip we encountered too many people lost, specially elders, we traveled in a 7 people group with my parents, who had trouble most times getting around, I really do not understand the lack of signage marking elevators and stairs, and more didactic signage for getting around. After we settled in, everything was bliss, the ship is so tidy, it smells great everywhere. The main deck (14) restaurant area is fantastic, the food is abundant and so good, there is great quality of ingredients and preparation, although one has to schedule the visits to the buffet to avoid crowds and enjoy a better experience without long lines for serving. The pool areas are very nice but the negative side is that after so much attention to detail, it doesn’t seem that someone thought about the music volume, it is extremely too loud in all pool areas, so after a few minutes it becomes really annoying, on the one hand because music playing too loud does not allow for conversations comfortably and second because the quality of the music itself gets distorted after so many decibels. So if you can tolerate extremely loud music, continue. The pools are a bit small for the amount of people on board, when no one disembarks there was simply no room in the pools it was a bit of an adventure getting in to refresh from so much heat, the water is salty (I don’t know why) but very refreshing on the days with less people on board. We had the arabesque restaurant assigned for the evening, the menu promises a lot but the served dishes are far from that promise, the buffet if far better quality, it is hard to understand why they can’t match that quality considering it is supposed to be fancier. Get the beverage packages as soon as you get in, the service charge savings are very convenient. The entertainment was just awesome, well performed and themed, really great artists. All ports and disembarkation procedures top notch, Buzios my favorite, great picturesque little town, great shopping, beautiful beaches. Do your best to avoid visiting the medic, my wife suffered an ankle sprain on the last day, and the doctor was just awful, the low point of the MSC Company. I highly recommend this cruise, the preziosa through the Brazilian coast simply unforgettably beautiful. I shall post further as I recall more details.   Read Less
Sail Date January 2014
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