Costa Santos (Sao Paulo) Cruise Reviews

The events and the food inside the ship are good. But Costa seriously sins in the organization and contracting of services. For example, I booked through the site a laundry package ($ 29.90) and did not use the service. However, on the day of shipment my credit card was already charged without my having used the service. I looked for customer service and they said they could not extort the value ...

I chose this cruise because I thought Brazil would be exciting. It was until we got to the Fasinosa. Then everything went wrong. There are too many people for the common areas and too few staff to control them. The rules are good but no one to carry them out. Therefore there are children running riot in the theatre at night and in the restaurants at mealtimes. The hygiene rules are not carried ...

We took our first Costa cruise on March 2, 2016 on the Pacifica - we chose it partly because of the itinerary as it was repositioning from Brazil to Italy, and also because the price was very reasonable. Pros - ship is lovely with beautiful decor, large wide hallways and elevator banks. We had an ocean view and an inside room which were both quite spacious. Because of the language ...

We chose this cruise because we had just spent 8 days cruising the amazon river, we thought this would be an ideal way to return home without the long flight, My husband and I have cruised with a number of cruise companies including Costa although this was some years ago and was excellent then( it was the first cruise we had ever done). I have to say the standard now is extremely poor, regretably ...

Pre-cruise started off to a weird start - no prompting from Costa to fill out anything for the cruise, no communications at all. Found their web site to be very cumbersome and non-informative. We experienced Quick embarking (showed up just prior to leaving port), no room card give and no indication of where and when we would receive this. Once on the ship we headed to our rooms and there ...

The only thing I will agree with about the previous 2 reviews is the 11 dollars per day service charge, it should be up to the individual to tip as they see fit, apart from that I think their reviews very unfair. The cruise itself taking of the airfare and transfers worked out about 20 pppd full board and the use of the facilities of a beautiful ship. The staff were very polite and obliging and ...

We chose this cruise for the itinerary, we wanted a taste of Brazil and the time of year suited us, as our main holiday is now usually taken during the northern European winter. I booked all the elements separately because I used the opportunity to use some frequent flyer miles for the flight. This was our first cruise with Costa. Sailing from Santos to Rio de Janeiro (overnight), Salvador Bahia, ...

We have recently returned from a transatlantic Cruise on the Costa Fascinosa and completely disagree with the 2 previous reviews. What do people expect for approx £20 per night full board ( that is all it cost when taking off the air fares and transfers). We don't go on a cruise to sit in the cabin to watch television so the lack of English channels was not a problem, the staff on the ship were ...