Scenic Ocean Santiago (Valparaiso) Cruise Reviews

What a beautiful ship, with top class chefs & customer service second to none. The choice and quality of food in the different restaurants was amazing. Our cabin was very comfortable and clean. However what ruined our holiday was renovation works on the decks for 11/19 of our holiday days. Outside areas were closed, there was distracting noise, workmen moving around the boat, dust and dirt, ...

A very mixed experience. Our first Scenic cruise but we have been on more than a hundred cruises from the large ship to luxury and expedition cruises. The Scenic prior to cruise experience was unusual, sometime after booking Scenic sent an online medical questionnaire to be completed by your doctor which I did not wish to ask my doctor to do, on pushing back with Scenic, they seemed okay with ...

Mixed feeling about Scenic Cruises. We found the crew to be exceptionally nice, helpful, couldn’t do enough for you. But the ship itself is less than luxurious. We had a Grand Deluxe Veranda Suite which was very roomy but the bathroom had no sink, it was a shelf which made it impossible to properly wash and clean teeth. This was the number one thing that spoilt the cruise. Not really luxury ...

- As most reviewers comment, the administrative procedures pre-cruise are truly awful and you end up wondering what you’ve got yourself in for. HOWEVER, once you’re on the ship, it is as efficient and wonderful as the back office was chaotic and confusing. We’re actually quite incredulous that the same company can do one part so badly and one part so well… - Also, as most reviewers comment, ...