Santiago (Valparaiso) Romantic Cruises Reviews
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1-10 of 21 Santiago (Valparaiso) Romantic Cruises Reviews
Review for a South America Cruise on Emerald Princess
Dave223456
6-10 Cruises • Age 60s
-Three meals took two hours
-Locked out of cabin because of battery failure, no supervisor around to open cabin, no process to identify when battery failing or rather process exists but is ignored because of cost of replacing door battery. Better to wait until passengers locked out I guess
-laundry lost, subsequently found
-ship out of many supplies such as wine by the glass, applesauce, ...
Read MoreSail Date: March 2018
Cabin Type: Mini-Suite with Balcony
Review for a South America Cruise on Emerald Princess
OkayApril
10+ Cruises • Age 70s
Never again! Have sailed many times with Holland America, and also with Cunard and Viking. First time with Princess - and this will be the last time, also. Many Princess cruisers said this was not like previous cruises - much worse - and think it may be Carnival Corporation's doing.
Terribly disorganized ship, inedible (literally inedible!) food served in dining room, staff bickering ...
Read MoreSail Date: March 2018
Cabin Type: Balcony
Review for a South America Cruise on Norwegian Sun
Peter-W
10+ Cruises • Age 70s
Re NORWEGIAN SUN depart San Antonio (Santiago) 17 Feb 2018 heading to Miami.
(Departure port was changed from Valparaiso to San Antonio shortly before the cruise)
On arrival in our Cabin we were told that:
• There was an outbreak of Acute Gastro Enteritis (AGE) / Norovirus on board
• There was Maintenance planned during the cruise.
We had not received any advice by email, text or ...
Read MoreSail Date: February 2018
Cabin Type: Mid-Ship Balcony
Review for a South America Cruise on Norwegian Sun
Poppatop
10+ Cruises • Age 70s
NEVER AGAIN ON NCL!!! Wanted to do Panama Canal so decided to do this one. The cruise before had 80 illnesses and no one contacted us to inform us of the issue. We were not able to board ship until late afternoon and once on board could not get to cabin. Had to wait to be served any food or water the whole time on ship. We could not use the library until the last 3 days of 16 day cruise, ...
Read MoreSail Date: February 2018
Cabin Type: Inside
Review for a South America Cruise on Emerald Princess
Peaches72
10+ Cruises • Age 50s
It seems like Princess has decided not to prioritize customer service. This trip felt more like working with an airline than a cruise line. The guest relations staff was not empowered to do anything when a problem arose. The food was mediocre. The entertainment, with a few exceptions, was terrible. The director of dining was abrasive. The decor was dated. The tendering was poor. Some of the ...
Read MoreSail Date: December 2017
Cabin Type: Vista Suite with Balcony
Traveled with children
Traveled with disabled person
Review for a South America Cruise on Celebrity Infinity
leplep
10+ Cruises • Age 60s
The itinerary and entertainment was great. Everything else was awful...condition of Ship and cabin, food, service. The Infinity is not being kept up. Do not go on any Celebrity Ship that is not newer! We had a horrible time. Nothing was kept up and no one cared. The crew were not properly trained. The phone service did not work. So much was dirty. There was norovirus for months and months. There ...
Read MoreSail Date: March 2017
Cabin Type: Deluxe Ocean View with Balcony 2B
Review for a South America Cruise on Crown Princess
DavidAnthony
10+ Cruises • Age 70s
Pre & post tour transfers & hotels were, as usual, excellent. Maybe Princess should take notes on how to handle their most valued assets, (their customers) from these organizations!
It all started off on the wrong foot - embarkation. Herded like cattle through, what seemed like, endless lines before actual entry into the embarkation chamber. And of course, being a Platinum member, we ...
Read MoreSail Date: February 2017
Cabin Type: Balcony
Review for a South America Cruise on Crown Princess
tequila150
10+ Cruises • Age 70s
We like long cruises and this was a back to back cruise starting in Valparaiso, Chile and ending Fort Lauderdale, Florida. We have taken 20+ cruises and this was the only one that we have EVER complained about. Princess has lower the entire experience of cruising. They do not make the experience special anymore now you just a number!!!!
We chose anytime dining and the service was great but ...
Read MoreSail Date: February 2017
Cabin Type: Interior
Review for a South America Cruise on Celebrity Infinity
jackiebeat
6-10 Cruises • Age 60s
My main reason for choosing this cruise was the itinerary and I decided to do it on Celebrity Infinity as I had sailed on Celebrity before and for them to be reasonable good value for money.
Unfortunately this was not the case this time round. In fact I am not sure about cruising anymore.
Infinity is an old ship and to say it has seen better days would be understating it. The whole ship ...
Read MoreSail Date: January 2017
Review for a South America Cruise on Crown Princess
azcruser
10+ Cruises • Age 70s
Don't ever ask for Any Time Dining on a Princess ship. They will only accept seating at 5:30 or 8:15. We asked for 6 PM and told they won't accept a reservation for that time. Told we could come down and stand in the wait line. Waited 45 minutes just to get a beeper and then waited another 35 minutes to be seated. Tried it twice and had the same results. We then changed to traditional ...
Read MoreSail Date: December 2016
Cabin Type: Balcony
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