11 San Juan Spa Cruise Reviews

From the minute we arrived at Heathrow our holiday went as planned. I had booked it on a whim. We were amazed how organised everything was and it was all on schedule, The flight to JFK was pleasant with plenty of leg room and superb ... Read More
From the minute we arrived at Heathrow our holiday went as planned. I had booked it on a whim. We were amazed how organised everything was and it was all on schedule, The flight to JFK was pleasant with plenty of leg room and superb cuisine and great films to choose from to pass the time. Cabin Crew were professional and efficient throughout. Customs and collecting our baggage wasn't half as stressful as I had anticipated. Arrival at San Juan was just as smooth and the transfer to our hotel went as clockwork The hotel was clean and even though we arrived late in the evening we were able to eat and our receptionist also needs a 'pat on the back' as he went the extra mile and upgraded us. His smile was infectious given the long day he had had. :-) We slept well and in the morning we could see the Jewel of the Seas from the window and our excitement rose. The shared transfer to the port was hassle free and embarking was structured and quick. When we climbed aboard I was amazed by the sheer size of everything and i felt really grateful. We went to find our cabin and were very pleased when we entered it. It was on the 9th deck and had an open balcony. It was very spacious, maybe a little dated decor but clean and tidy. Masses of wardrobe space with hangers and shelving. TV and very comfortable bed. The shower was powerful too. All in all we were really chuffed with our new home for the next week. During the cruise the food was of a high standard no matter where we ate. The Windjammer served a superb choice at any time of day and the main restaurant was absolutely delicious whenever we dined there. We attended the gym and used the running track which was a bonus for us as we ate far too much so i believe the exercise we did helped to prevent more weight gain than i did suffer! :-) The cinema offered a great choice of films and we visited twice together and i went once alone to a chick flick which was a lovely experience. We attended a very interesting seminar regarding the human body and acid and alkaline levels and we then met with one of the Trainers and purchased the Elemis Detox programme and two pairs of insoles - all of which have proven invaluable since our return home. The whole experience was awesome and we have now booked our SECOND cruise - we are going to New York and then taking Queen Mary 2 Cunard vessel in the New Year 2015. Best member if staff on board - THE CRUISE DIRECTOR - sooo funny on the promo videos he filmed at night and amazing at Question Time.   Read Less
Sail Date September 2014
My wife and I have cruised 11 times before this and this was our third on a RCI ship. This was a disappointing cruise vacation, as half of the cruise was cancelled due to a problem with the propeller. We arrived at 1:00 and was told that ... Read More
My wife and I have cruised 11 times before this and this was our third on a RCI ship. This was a disappointing cruise vacation, as half of the cruise was cancelled due to a problem with the propeller. We arrived at 1:00 and was told that we would be embarking at 4:00...so we went into San Juan and came back at 4:30. We didn't actually board the ship until 6:30 (so much for priority boarding). We all had to wait in line, but what bothered me was the fact that so many people were rushing the line and nobody was monitoring it. For people like us, who are trying to do what we are told, the wait kept getting longer and longer. Next, we were told we would be leaving that evening...and when that didn't happen we were told by the captain that we would be leaving the following evening. Bottom line is that we did not leave San Juan until Wednesday and we did not see two of the islands that were scheduled. To RCI's credit, they comp'd the entire cruise for everyone! Our cabin steward was invisible. He did clean the room twice per day, but was not available for assistance with anything else. Room service orders when unfilled 3 different times. We were billed for 6 people for Portofinos when only 4 of us were on the cruise together. We have yet to see that credit, but were promised it after a 45 minute conversation trying to explain what they had done. Frustrating. My wife and I had our couples message interrupted by the muster...and then was charged the regular price even though it was cut 30 minutes short. We finally got a "do over" but only after demanding it. Would have been nice not to have to even ask. In short...the crew was not nearly as friendly as the other ships we have been on. There were exceptions, like John in the concierge room and Jean, the message therapist I got on my "do over". But...they need some smiles. I know they were under a lot of pressure and had many complaints...but they made it worse by not being friendlier. The ship is tired...needs a face lift. And, for a ship this size, more dining options are needed. Read Less
Sail Date March 2014
Our first time with Celebrity. We stayed in Suite 6146. We were met at embarkation shortly after 1:00 pm by Ashley, an assistant to the Captain's Club. She gave a long stemmed rose and escorted us to Michael's Club where suite ... Read More
Our first time with Celebrity. We stayed in Suite 6146. We were met at embarkation shortly after 1:00 pm by Ashley, an assistant to the Captain's Club. She gave a long stemmed rose and escorted us to Michael's Club where suite guests could wait until cabins were ready where we were provided with canapes and champagne. We only waited 20 minutes and then were walked to our suite by a butler. Butler? What were we going to do with a butler? Our fabulous butler was Peter and our mutually fantastic steward was Bernard. Our suite had fresh flowers, cold champagne, fresh fruit, just beautiful. They both made us feel like we were their only two passengers. Peter made dinner reservations for us at Normandie our first night which was awesome. The lobster dish I had and the filet my husband had were out of this world, just perfect! We also had dinner at Qsine. Pack your appetite, this place was crazy good! meatballs the size of softballs and the best white sangria ever! All the food, buffets, dining room and room service was above average. We went on excursions on all islands but St. Kitts, Celebrity offers every activity possible and it was hard to choose. I went several times to the Spa and enjoyed the seaweed wrap, pedicure and massage. One small issue, the ladies are quite pushy selling their spa products and i have a hard time saying no. We were hesitant based on what other reviews were out there about the Summit, but it is a beautiful ship, Captain Leo came over to us in El Bacio and thanked us for choosing Celebrity. We have zero complaints and will only sail Celebrity from now on (have sailed Carnival, Princess and Norweigan). Read Less
Sail Date January 2014
My wife, 22 year old daughter and I truly enjoyed the Jewel of the Seas. I was a little worried that the age of the ship would be an issue, but I can attest to the fact that this ship is very well cared for and does not look anywhere near ... Read More
My wife, 22 year old daughter and I truly enjoyed the Jewel of the Seas. I was a little worried that the age of the ship would be an issue, but I can attest to the fact that this ship is very well cared for and does not look anywhere near its age. We booked the Family Suite, which has two bedrooms and baths. It is located in the rear of the ship but the ride was smooth. It was a great cabin for us...so we could all be together. We tried both specialty restaurants and loved them both. We even did the dinner theater, which was enjoyable and gave us a chance to meet several different people as well as some of the performers. The main dining room, while a little crowded at times, is lovely. Food in all venues is very good. The entertainment on this cruise was fantastic! The shows (2 of them) were like watching a broadway show. This was our 11th cruise and we all felt this was the best entertainment of any of them! Our shore excursions included a submarine ride in Aruba, Dolphin Swimming for our daughter in St. Thomas, and Rail and Sail in St. Kitts (really fun). All-in-all, this was one of our best cruises. RCI does a great job and is replacing Princess as our favorite line. Read Less
Sail Date June 2013
In March 2012, over 30 friends booked the 7 day souther caribbean cruise on Celebrity for January 2013. We used a local agent to handle all bookings for flight, hotel & cruise itself. The discount received for the group booking was ... Read More
In March 2012, over 30 friends booked the 7 day souther caribbean cruise on Celebrity for January 2013. We used a local agent to handle all bookings for flight, hotel & cruise itself. The discount received for the group booking was split among all travelers on the cruise. We got home from this wonderful vacation just this passed weekend. We had a blast! With so many of us on this trip, there were plenty of avenues to share with one group of friends or another (or with someone we'd just met while on the cruise). From the time you get up in the morning, to every hour on the hour activities on board as well as the excursions offered at each port, then more activities & fun to be had again on board throughout the night! We laughed ourselves into tears! In reading some of the reviews from people stating they "expected more" or felt their trip wasn't up to their liking..... shame on you! The comedian we saw while on this cruise was right.... some people will travel thousands of miles just to complain. In my opinion, if any one somebody did not have a great trip then they did not take full advantage of new experiences, or should maybe book another kind of vacation. Upgrade your room! It's a little bigger and does make a difference even if you feel you won't spend much time in your room - it's worth it. Staff - awesome people through & through. From our stateroom attendant, to wait staff, officers, spa techs, doctor on board, entertainment staff, etc. Purchase a drink package to fit your needs. It will save you money in the end. Throughout the duration of the cruise we lounged in the sun, hung out in the pool, drank (a lot), ate (a lot), saw a few stage shows, gambled, played shuffle board & ping pong, experienced services at the spa, shopped, booked a dinner (upgrade - worth the money) one night at The Normandy which was great. Our day at sea, we put together a poker run (walk) to five of the bars with our group - lots of fun! Read Less
Sail Date January 2013
My Wife and I just completed our fourth pre-Christmas Sea Dream 2 cruise from December2-9 2012. As always, it was wonderful to return to Sea Dream and reconnect with our friends on the crew. While we usually sail out of St. Thomas, this ... Read More
My Wife and I just completed our fourth pre-Christmas Sea Dream 2 cruise from December2-9 2012. As always, it was wonderful to return to Sea Dream and reconnect with our friends on the crew. While we usually sail out of St. Thomas, this cruise originated from San Juan. Susie and I got to the pier two hours before embarkation, gave the check-in people our bags and went out to find some a good Latin lunch. Upon returning from lunch, we took seats in the terminal and watched the passengers arrive. To our surprise, the ship wound up having 88 passengers, 50 of whom were gay males. We live in New York City and have cruised with gay friends. I should have been cooler about it. Truth is that it bothered me at first. I'm not proud of this, but I'll be honest. It occurred to me that Sea Dream should have let passengers know this was the case, simply out of courtesy. But my initial reaction did not last long. The gay guys were really a lot of fun and much more interesting than most of their hetero counterparts on the ship. We all agreed that this cruise had been one of the best we've taken on Sea Dream. I learned something, too. We made a lot of new friends who happened to be gay, and I would travel with them again in a heartbeat. They were interesting, unfailingly polite and often very funny. We had a good time. I could see from attitude and expression that not all the hetero couples were quite as thrilled, but c'est la vie. If you don't give people a chance, you'll never know whether you like them or not. We had the pleasure of dining with Captain Torbjorn Lund one evening. We have cruised over 100 times and had many invitations to join the Captain for Dinner, and we usually decline. We want to be our usual asinine selves and not make polite small talk. But having had a chance to get to know Captain Lund on previous sailings, we all decided to join him. We had a great Dinner, a lot of laughs and will be doing it again. Captain Lund is a very nice guy, funny and easy to talk to. Thanks to Zoltan, Shawn, Werner, Louie, Arla, Om, Abby, Jasper, June, Jessy, Elena, Chela and too many other people to name for making another memorable voyage possible. Thanks to George for his fine performances in the Piano Bar and the fun we had singing. We're sorry to have missed Ae, Rey and Sonja who were on vacation. Next year, we will have to make new plans for our pre-Christmas cruise. Sea Dream 2 will be sailing in Asia. I know this will be exciting for many of the Asian crew members, as they will be closer to home. But we have seen Asia and at our age, we will not be doing any 20 hour flights. So we will miss you all next December. Sea Dream 1 will be doing a Costa Rica itinerary, but we've seen that part of the world numerous times. We love the BVI at that time of year. But I want to tell all the Sea Dream 2 crew that Sue and I will be thinking of you next Christmas and hoping we will get to sail together again in the future. You are a very special bunch of people and we will miss you. Read Less
Sail Date December 2012
We arrived in San Juan 2 days before our cruise. We had a wonderful stay at the Marriott Stellar is it is a beautiful hotel with an amazing view! We were in room 718 and had a partial view of the ocean. The the hotel restaurant La Vista ... Read More
We arrived in San Juan 2 days before our cruise. We had a wonderful stay at the Marriott Stellar is it is a beautiful hotel with an amazing view! We were in room 718 and had a partial view of the ocean. The the hotel restaurant La Vista Grill has a delicious but pricey buffet dinner. The food was so good that we would dine there again. There is a Walgreen's on the corner across from the hotel with a mini grocery section in the back of the store where we were able to get some snacks, water & laundry soap and other last minute items for the ship. Day 1-Embarkation Day: We arrived at the port at 1030. We waited for approx 1 hour outside in the line. We were in the first 50 to board the ship which meant we were able to sit in the terminal rather than out in the heat once they started letting us in for ID checks and issuing of sea pass cards. While we were waiting we met up with a couple from our meet & mingle board, whom we enjoyed chatting with along with others seated around us as we all excitedly waited to board the ship. Time passed rather quickly because we were keeping each other company. Once on board we headed to the Windjammers for lunch. I had to have the Honey Stung Chicken, it is a boarding day tradition for us. Unfortunately it was very dry, good thing is that we ordered it room service one night during the cruise and it was delicious. The Windjammer definitely needs some improvement, the food during the week was just okay. After lunch we toured the ship and went to find our cabin. Our cabin, 8330 was very comfortable & clean, we did not have any problems at all with our room. Our stateroom attendant was very nice and helpful,I can't remember how to spell his name, but he took great care of us during our stay. After unpacking our carry-on bags, DH took a nap and I headed to the pool area to meet up with the Meet & Mingle group from Cruise Critic. At 5:30 we were still waiting for one of our bags to arrive, 5:45pm we headed to the mandatory 6pm muster drill. Ours was held in the Mozart dining room. I was grossed out as I watched people at our table playing with the silverware and glasses that would later be used for dinner. After the drill we went back to our room to check for the delayed luggage. At 6:30pm the bag was located. Our My time dining reservation was for 6:30pm but due to the delayed luggage we didn't get there until 7:00pm. We were seated in the same area we had been in for the muster drill but at a different table. Things in the dining room appeared to be somewhat chaotic at least in our area. I suspect it had to do with the muster drill pushing everyone dining time back. Our waiter, Lynnell, very warm and friendly, came over to greet us and gave us a menu to review. Approx. 15 minutes. went by before our assistant waiter came over to fill our glasses with water. Everyone in our section seemed to be experiencing a wait so we just took it in stride. We never got eye contact from any of the our wait staff and they seem to be so busy that we didn't ask for anything. We just hoped Tuesday would be better. Day 2-St. Thomas (Formal Night): We did the Sapphire Beach tour offered through the ship. It was a nice and very relaxing day on the beach. The price included a lounge chair, snorkel gear and a drink. On the way back to the ship the driver took us on a scenic tour of the island, we were able to take stop to take pictures and purchase souvenirs from the vendors. Once back on board, I headed for my appointment at the Spa with Jennifer which was wonderful, will definitely do that again next cruise. This night was formal night. Things went smoothly in the dining room. Although both DH & I feel that our assistant waiter is rather inattentive. We have to ask for refills on our drinks and for bread. We never had to do that on the Freedom of the Seas or Allure. Day 3-St. Kitt: I got up early to hit the gym before we left to ship. We did not plan any excursions for this port, we decided to walk around, do a little shopping and had lunch at the restaurant on the dock. Afterwards we headed back to the ship to hang out by the pool. We had dinner at Portofino's with some of our Meet & Mingle friends from the Cruise Critic board. The service and the food were amazing & the company was fun and entertaining...a great time was had by all! Day 4- Sea Day: I got up early and headed to the gym for a workout. I love the gym & sauna on Adventure! After my workout it was on to pick up DH and our gift for the Meet & Mingle. I think this was the biggest M&M group of our 3 sailings. Clare, our event hostess/director was wonderful, she is so Funny!!! I enjoyed spending time with all the people I'd been talking with for the past year. Tonight, our dinner in the main dining room went better, the staff didn't appear rushed. Our waiter Lynnell is warm and friendly and explains everything well. Still not sure about our assistant waiter, he's not attentive at all, no attention to detail. Day5- Aruba: We booked the Sail Away Snorkel Adventure through the ship, the group is the Pelican Adventure Tour. It was GREAT!!! We snorkeled in 2 locations, had lunch at a restaurant of the pier at Palm Beach. Our tour guides were wonderful, we even had a chance to do some Salsa dancing on the ship while we sailed. If we get the chance to come back to Aruba we will do an excursion with them! After the trip we headed back to the ship to shower and rest a bit before heading out for dinner. I made reservations on line several months ago for Passions on the Beach. We caught the bus right outside the port for $2.30 one way, told the driver we wanted to go to Amsterdam Manor where the restaurant is located, no problem there is a bus stop right there. It was amazing...we got to experience a beautiful and breathtaking sunset as we dined on the beach. The view, service and food were wonderful! Day 6-Curacao (Formal Night): We did not book any excursions for this port, we did some shopping and returned to the ship, and back to the pool area to relax. We went to the main dining room for dinner again. There are less people on our side tonight. Our assistant waiter spends a lot of time at the main station looking around, he doesn't make eye contact. As he passes to serve others just seated, I call out to him. Tonight things are really....off for us in the main dining room. We have to ask for butter for the table, for drink refills which were soda and lemonade, for more bread. During dinner I watched as our assistant waiter put a butter dish on a stained table cloth on the table next to us to cover the stain that was pointed out to him. I rolled my eyes & shook my head....you can cover a stain with butter but can't take care of your customer!?! I did note that there are no bar servers visible so the assistant waiter has to go get any drinks we have ordered. Our past 2 cruises the bar tenders would be walking around offering their services. I ordered prime rib medium for dinner, when it arrived it was well done....not happy. When the assistant waiter is passing by I ask for the waiter, Lynnell. She comes over, I tell her of the problem with the food. I ask to have what my DH is having. I tell DH to eat before his food is cold as it takes a little bit for my plate to be delivered. After the main dish we leave...we don't want dessert. Kind of disgusted with the service. Day 7- Sea Day: I received a call inviting me to try an Acupuncture Treatment at a 30% discount. I said yes...I'd always wanted to try acupuncture but just hadn't done so. John took great care of me! I do feel some relief from my neck and shoulder pain, just wish I had tried it sooner. We decided to stay away from the main dining room tonight, still frustrated by the night before. We had Johnny Rockets, it was good, great service...no problems! Day 8-Disembark Day: We headed down to deck 2 Conference room at 0700. There were a lot of people already down there. It seemed to be rather chaotic. Once staff started checking our passports and customs form I thought that was it, but boy was I wrong...it was just the beginning. We were herded into 2 conference rooms where we waited for about an hour. From there we lined up again to exit the ship, there were a lot of stairs to go down, more than we expected and a long line again. Once we cleared customs we went to find the transportation we had contracted with Royal. We found the people at the port to be very unhelpful and indifferent. We watched as other cruisers walked up to find their transportation. We asked a couple if they were taking Royals transportation to the airport, they said yes, so we followed them. I was afraid to put my carry-on in the trailer truck they had for the luggage for fear that it wouldn't arrive at the airport. We couldn't get a clear yes...from those at the port as to whether that was the correct trailer we were putting our luggage in. I figured that at least we'd have our carry-on with us. All in all it was a great week of relaxation around the pool area and some fun ports. We met some wonderful people. The down side was the disembark,the less than satisfactory service by our assistant waiter, and pushing and shoving at the elevators. We will cruise again but not sure yet if it will be out of San Juan. Read Less
Sail Date November 2012
I just enjoyed the Nov 12 sailing of the Celebrity Summit from San Juan. It was a 7 night cruise that stopped in Barbados, St. Lucia, Antigua, St. Maarten and St. Thomas. We arrived at the terminal at 1:30pm and the flow was very ... Read More
I just enjoyed the Nov 12 sailing of the Celebrity Summit from San Juan. It was a 7 night cruise that stopped in Barbados, St. Lucia, Antigua, St. Maarten and St. Thomas. We arrived at the terminal at 1:30pm and the flow was very smooth through the luggage and arrival lines. We were quickly on the ship. Our luggage arrived prior to 5pm. John, our Stateroom attendant and his assistant Luis took excellent care of us during our stay. They were gracious and accommodating with all requests. We stayed in the Concierge Staterooms which provided welcome champagne, fresh flowers and evening hors d'oeuvres. These were very nice touches. Also, there was quite a lot of cupboard space. We both had more than enough room to store all of our items for our 7 day adventure. We were fortunate to meet Sasha, the Maitre D'hotel for the 5th floor of the Cosmopolitan Restaurant and he accommodated our special requests for our evening dining. Sasha was very gracious and flexible to our needs. We appreciated his nightly recommendations for the stops for the following day port locations. He is a true professional and the Summit is lucky to have him. Our server Roldan and his assistant Diego provided excellent service each night as well. Head waiter Edward was very outgoing and oversaw the Aqua Spa Healthy Choices area. He went out of his way to take care of special lunch requests for us during our trip. The overall service from the staff was very detail oriented and friendly. Every member that I came in contact with smiled and greeted me professionally with a "good morning/afternoon or evening". My travel companion and I took advantage of the "Perfect Day" spa packages offered for a port day and enjoyed the services very much. I also had a manicure done by Tandy at the spa and she did an excellent job. She was very friendly and gracious. We did a tour of the Persian Garden amenities and were very impressed with these additional options. The Fitness area was well kept and the machines were very clean. There were many choices of activities and health sessions available to guests. The evening entertainment was very good. I enjoyed the cast member productions the most. The cast members were very good, especially the vocalists. Damian, the Cruise Director had a great sense of humor and his interaction with Matt on the daily in room video was a source of entertainment. The many events for dance competitions, vocal competitions were a great his as well. Shopping is always a treat in the shops on the ship. It was a great area to wander through prior to or after dinner if we had a few minutes. Good variety of items with a wide range of prices. I was sad to see my trip come to a conclusion; however I can't wait to book another cruise so that I have another adventure to look forward to. Read Less
Sail Date November 2011
My partner and I are cruise addicts !We have travelled with most of the major cruise lines,this was our 1st sailing with AZAMARA and we cannot wait to revisit ! We have travelled with their parent company, Celebrity, but in our experience, ... Read More
My partner and I are cruise addicts !We have travelled with most of the major cruise lines,this was our 1st sailing with AZAMARA and we cannot wait to revisit ! We have travelled with their parent company, Celebrity, but in our experience, this was world's apart ! It was also our first cruise on a smaller ship, having been a fan of larger ships before. So how did it all compare ? We made our own travel plans from the UK to San Juan , we flew from Gatwick to Tampa, overnighted at the Marriott hotel within the airport ( excellent ) , the following morning ,we took a flight from Tampa to San Juan, on arrival we jumped into a taxi and 15 mins later we were checking in for the cruise . Check in was efficient and friendly, two thing we were surprised at, firstly, as we passed the check in desk , we were approached by a waiter , who told us there was a seafood buffet available that evening, we said we would prefer the main restaurant, we were told , 'this will be very busy sir, you come at 6.30 or 6.45 pm please?' we politely said we would take our chances and dine later ! We went to the main restaurant , Discoveries , at 8pm , and it was almost empty !!!!! The other surprise was, as we boarded the ship......the dreaded ship photo, complete with static background and ship superimposed !!! On the big 'holiday' ships you kind of accept and expect it, we didn't with this style of cruise. It was no big deal though, just we were surprised ! We boarded the AZAMARA JOURNEY, the lobby as you enter strikes you as being very smart, comfortable, and the thing that hit us was, it was so peaceful ! Ordinarily, when you board a ship, its hectic, noisy, people running around, this was the opposite.....wonderful !!! We were advised our staterooms were not available until 1.30pm, our carry on luggage was taken from us and placed directly in the staterooms for us , so we could go and enjoy lunch in the buffet restaurant. We made our way to deck 9 for lunch, the buffet was superb , as it was throughout the cruise. Ordinarily, we avoid buffets like the plague, not because we don't like the food, but because its all so hectic, difficult to find somewhere to sit, having to wait for the waiters to clear the previous occupants remnants etc. This was completely different ! Again , it was calm, plenty of tables, all prepared for you, waiters would offer to carry your plate for you, if you so wished ! The food choice was excellent , plenty of lovely fresh salads, soups, a carvery,hot dishes, wonderful breads, stir frys;s and heavenly desserts and ice creams ! All this , together with copious amounts of wine, a choice of red or white, which changes daily. Following a wonderful lunch, we made our way to our stateroom, Deck 8 , a balcony cabin. The cabin was beautifully appointed, fresh flowers, mini bar stocked with water and soft drinks ( all included) , flat screen TV plenty of drawer and hanging space. It has to be said , the cabin was actually quite alot smaller than others we have experienced, but with the extra space on deck etc, we found we were actually in this cabin alot less than normal ! The cabin was spotless, no dust anywhere, and beds were fantastic. The showeroom was small, and when I say small, I mean small !! You generally had a fight with the shower curtain in the shower, it would wrap round you and generally it won ! Has to be said though, again it was spotless and plenty of hot water day and night, so you could not really complain ! The main restaurant was excellent, we had some truly memorable meals, and no matter where we sat, we had fantastic waiters every meal, this includes the Buffet restaurant too ! Wine flowed freely and was always superb ! Mineral water and soft drinks , as well as speciality coffees ( lattes , espressos etc ) all available. The menu choice was extensive, with a choice of 'always available ' items such as prawn cocktail , caesar salad, steaks etc. The maitre d , made them selves known EVERY meal time, unlike the big ships, where you generally met the MAITRE d on 'tip night ' ! The deck space on this ship is wonderful, always plenty of lovely squashy sun beds, lovely thick mattresses and towel covers. The pool , although smallish was a perfect temperature , 2 whirl pools available . The gym was superb, plenty of hi tech equipment, and a very personable gym Instructor , a chap from Ireland, who was very friendly and approachable . Entertainment on board, was low key, a couple of shows from the singers and 1 by the cruise director, but the main entertainment for us was the dining experince. The thing that really stands out about Azamara, is the ships staff. EVERY single crew member you encounter , acknowledges you, with a cheery smile and a greeting. This went from Officers down to engineers, every single one was friendly. On this line tips are included, we still tipped a few who really stood out from the rest, this was hard to do, as I say, all the staff were outstanding ! We had a really fantastic experience and I hope AZAMARA is the success it deserves ! Read Less
Sail Date November 2011
I was very impressed with the decor in the public spaces of the Summit. My stateroom was fine, but dated, and the bathroom had some odor issues from the drain pipe. Also the maintenance crew worked on the shower during my week-long stay ... Read More
I was very impressed with the decor in the public spaces of the Summit. My stateroom was fine, but dated, and the bathroom had some odor issues from the drain pipe. Also the maintenance crew worked on the shower during my week-long stay and the smell from the sealing compound and paint was very noxious until the ventilation system aired it out (about 45 minutes). We were in port every day except for one sea day. I like to enjoy the evening activities (like karaoke and dancing) and the shows, so getting up early every day for excursions was not my idea of a vacation. I also like to have more time to visit the spa. Though I had 2 spa treatments, I still felt somewhat rushed during the week to squeeze everything in. I traveled alone and was given special consideration by both my cabin stewards and the guest relations desk who checked on me periodically throughout the week. I appreciated the great service I received from everyone onboard. I also enjoyed the company of my new friends - both those met in the dining room and those I met through the Celebrity Connections party for Cruise Critic members. One of the highlights of my week was the tour of the bridge on our day at sea. That invitation came as a result of my Cruise Critic membership.I enjoyed the activities onboard - mostly in the evenings as daytime was full of port activities. I participated in the "Dancing With the Stripes" contest and several evenings of karaoke. I was pleased with the many opportunities I had to receive complimentary drinks - six in total over the week. The galley tour was informative and interesting. The photo staff onboard were talented and personable. I purchased several photos and the DVD that was filmed during our week aboard (because of my participation in events, I saw myself on several occasions on the DVD!).I had purchased the ship's transfer package and that went smoothly for both embarkation and debarkation. I also took 2 ship-sponsored shore excursions that were well worth the time (Tobago and San Juan).The highlight for me in dining was the brunch served in the main dining room on our last day - the day at sea. Everything was beautiful from the food itself to the ice sculptures. I appreciated the opportunity to have that extensive buffet in that atmosphere. Read Less
Sail Date March 2011
BACKGROUND - 3rd time on Celebrity and now I'm done with the Millenium Class as it doesn't fit our cruising style. Would try Solstice when prices come down. Honestly, I really only took this cruise because of the itinerary and ... Read More
BACKGROUND - 3rd time on Celebrity and now I'm done with the Millenium Class as it doesn't fit our cruising style. Would try Solstice when prices come down. Honestly, I really only took this cruise because of the itinerary and price, not the ship. PRICE - Great deal of $599pp or $662 w/ taxes plus $120 on board credit by booking with our internet travel agency, Best Price Cruises. Pre-paid gratuities of $230 ($11.50pp / day) for choosing Select Dining ahead of time and paid with final payment. This would have been a good price for 7 days. SHIP Positives Easy to get around as it is a smaller ship than Princess. Love the mid-ship outside elevators with a view outside. The grand staircase is a beautiful setting for pictures. SHIP Negatives Promenade does not wrap completely around like Princess and fewer chairs on this deck to sit. Ship is showing age in some areas, but we heard it was being refurbished in another year. It needs it. CABIN Positives Great location near guest relations mid-ship. Shower was larger than Princess. CABIN Negatives Bad odor when we arrived, Mildew on shower curtain. Uncomfortable bed & pillows. Storage not as good as Princess. AQUA SPA Positives It is the same company (Steiner) that operates so some degree of consistency. Similar gym, same free 7:30 stretch class. My wife and I were satisfied with the one treatment we received (NOTE - wait for the specials $99 for massage & $129 massage / partial facial), plus the 10% service charge & gratuity which I will discuss below. The couples Rasul packages, added to the Persian Gardens for $41 was a good deal and something we have enjoyed now on several cruises. AQUA SPA Negatives The Persian Gardens on this cruise was a more expensive $199pp, compared to Princess and with only 2 sea days even less of a bargain. Additionally, there are none of the relaxing chairs on Princess or Solstice, so I would not do this again. Lavender room wasn't working one day and The Turkish Baths were out of order after the first few days (we did get 50% off the package after expressing our concern about this). I'm disappointed with the 10% service charge added to all services, especially on the Persian Gardens. We responded by adding only a 10% gratuity, where it says "additional tip" instead of the typical 15-20%. POOL AREA Positives Loved the indoor adult pool, which is like a big hot tub and has those nice aress to lay down to relax. The adult area hot tubs could have been warmer especially since cold water was leaking in. POOL AREA Negatives Oh how we miss the fresh water pools on Princess as well as the swim against the current and the Sactuary areas. Celebrity has always closed their hot tubs too early at 8pm. ENTERTAINMENT (Generally negative) There was usually one highlight for the evening and the typical musicians throughout the evening. Other than the Amy Abler, the pianist, didn't think anything was extraordinary. DINING Positives First, it should be noted that we like to eat fairly healthy and alot of seafood with a light breakfast & lunch, however we do indulge as well, but overall neither of us gained any weight on the cruise, which is typical. Ice cream was free and had good variety and toppings available. Better juice selection for breakfast and lunch than Princess AQUA SPA CAFE for breakfast some days & lunch most days was healthy, delicious, and rarely crowded and that was before we found out the last day you could grill a tuna fillet(only time we could find it the entire cruise) or salmon (the best we had on the cruise). PLUS, the same wonderful staff that serves the specialty Olympic (see below) runs the Aqu Spa(headed by the wonderful lady Mia). ROOM SERVICE - We had room service breakfast many of the port days to save time and it was fresh and very good (typically ordered oatmeal, fruit, ham, toast). It also serves as a 2nd wake up call at 6:30 and it was always on time. SELECT DINING - We did select dining in the main dining room 7 of the 10 nights and usually made a reservation at 8:30 or later, which appears to be a better time to select dine than the 6:00-6:30 reservation times. Note - outside of 6-6:30 and 8:30-9 only walk-ups are accepted between 6:30-8:30 which we never did, but again was busier around the 7-7:30 hour. When we dined at 8:30-8:45, we were typically out in a 1:15. Our select dining waiter Wayne from Jamaica, which we had the first night and then requested (not guaranteed) other nights was one of the best we had ever had. Very outgoing and great service. Generally the food was good to very good in the Metropolitan, however as we find on most ships the desserts were too exotic, so the ice cream came in handy. EVIAN WATER PACKAGE - At $110 + 15%, the price was steep, but if you drink 4-5, a day it breaks even. You can get the bottles at any bar or in the main dining room (except in the Olympic they serve an even better water from the glass). Additionally you save space by not bringing it on board. DINING Negatives We tried the evening dinner buffet in the Ocean Cafe one night and while there was much variety, it was not very good and it was the same every night (Princess dinner buffets are better and is a different theme each night). Lunch & Breakfast buffet was not good and again not as good as Princess. Pizza & Hot Dogs from the grill were awful (On Princess I usually have a slice of Pizza for lunch since there is no Aqu Spa cafe and it is much better). OLYMPIC Specialty Dining (All Positive) The Olympic specialty dining is as good as fine dining on a cruise ship gets even with the $35 cover charge (plus the generous gratuity you will want to give the staff). Both the service and french style menu is excellent, however plan on a minimum 2-3 hour dining experience. We dined at Olympic twice (once as part of a $100 credit [$70 cover charge, plus $30 in virgin pina colada as we don't drink alcohol] we received for booking our next Solstice cruise on board. Read Less
Sail Date January 2011

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