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San Juan Royal Caribbean Jewel of the Seas Cruise Reviews

3.5 / 5.0
Editor Rating
1577 reviews
15 Awards
Santorini- Truely beautiful!!
One of the fabulous Dance Parties!!
We paid a lot of money for stained sheets?  I expect more.
54 minutes on hold!  Not a single person answered.  This was one of three u
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Cruiser Rating
3.9
Average
546 reviews
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1-10 of 546 San Juan Royal Caribbean Jewel of the Seas Cruise Reviews


Very old and run down ship. Over 30 cruises and this was the WORST ship ever.

Review for Jewel of the Seas to Caribbean - Southern

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427cobra
10+ Cruises • Age 70s

Great deal on cruise and 4 new ports for us. Avoid this ship if you are a avid cruiser. Ship was NOT only rundown, but was VERY filthy, found a OLD plate of food under the bed, mattress was old, stateroom was dirty, no lotion in bathroom,, ran out of TISSUE with two days left in cruise, NO limes for a gin/tonic, no p-nuts for bars snacks in bar, no fresh fruit last two days,, windows were all ...
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Sail Date: April 2019

Cabin Type: Ocean View Balcony


Just right for 4 nights

Review for Jewel of the Seas to Caribbean - All

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seawolfie
2-5 Cruises • Age 40s

As one of the smaller Royal Caribbean ships, this was perfect for a 4 night cruise. There was enough to do but not too much. All the staff I encountered seemed friendly and committed to helping us have a good time. As a smaller ship, the pool areas were not as crowded as other ships which was nice. However, the hot tubs tended to be a little more crowded. I spent half a day at sea sitting out ...
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Sail Date: January 2019

Cabin Type: Junior Suite Accessible


Nickel and dime you for everything.

Review for Jewel of the Seas to Caribbean - Southern

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Sixpence908
10+ Cruises • Age 60s

We have lots of happy memories of previous cruises with Royal Carribean from a few years ago, so we decided to treat ourselves and travel for New Years Eve to the islands. Well...we were so disappointed, RC are nothing like they used to be! If you go on this ship, get ready to pay extra for EVERYTHING, use of the gym, room service, some yoga classes, movies on the TV, you even have to sign up ...
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Sail Date: December 2018


Great Christmas Cruise

Review for Jewel of the Seas to Caribbean - Southern

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svandermeulen
2-5 Cruises • Age 50s

Just got back from the December 22 Southern Caribbean cruise aboard the Jewel of the Seas. The cruise was awesome with a perfect itinerary. This was our second recent cruise on RCI. Our last one was on the Serenade of the Seas which is the same class as the Jewel of the Seas. While basically the same ship, the Jewel lacked the Pub which we loved on the Serenade. Other than that the ships ...
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Sail Date: December 2018

Cabin Type: Spacious Ocean View Balcony


Great Cruise - glad that I gave RCCL a 2nd Chance!!

Review for Jewel of the Seas to Caribbean - Southern

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queenbriz1
10+ Cruises • Age 60s

I chose this particular cruise for the itinerary and the great price. My first experience with RCCL was AWFUL and I vowed to never cruise with them again. However, I'm so glad that I gave it another try, I was pleasantly surprised. Embarkation and disembarkation went smoothly. The ship is smaller and older but very well kept, I would even say exceptionally clean. Cabin was spacious, lots of ...
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Sail Date: December 2018


Great trip!

Review for Jewel of the Seas to Caribbean - Southern

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JKA87
10+ Cruises • Age 60s

Started in Puerto Rico for our Eastern Caribbean cruise. We were lucky to enjoy great weather. We enjoyed all ports with the exception of St. Thomas. Royal used to dock close to town but has elected to move to the commercial docks. The walk from the ship to town is now 60 minutes or more (depending on your speed) on a very narrow sidewalk close to the edge of the road, so you are always ...
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Sail Date: December 2018

Cabin Type: Ocean View Balcony


Mood Icons Band was the highlight of our cruise

Review for Jewel of the Seas to Caribbean - Southern

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Lp...
6-10 Cruises • Age 40s

Mood Icons, featuring Carissa & JoJo, Thomas & Carlo. They are a very talented band, they kept us entertained & extremely happy. They had us singing & dancing. They were a key highlight of our cruise. With an array of ecclectic genres & song melodies to please everyone of all ages. Along with excellent comedy and music shows & entertainment crew. Would've liked to see better timing as some we ...
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Sail Date: December 2018

Cabin Type: Ocean View


Good cruise - problems with the front office

Review for Jewel of the Seas to Caribbean - Southern

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wgmiller
2-5 Cruises • Age 70s

Summary: A good cruise for a handicapped wife and her husband. The only "hard spots" were issues with the Royal Caribbean front office regarding accessible tours. My wife normally uses a scooter for mobility. We booked our shore excursions months in advance through Royal Caribbean, and were assured that all the tours we booked could accept my wife's scooter. Two days before the cruise, we ...
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Sail Date: December 2018

Cabin Type: Ocean View Balcony

Traveled with disabled person


An Excellent Cruise

Review for Jewel of the Seas to Caribbean - Southern

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CapnBob
10+ Cruises • Age 70s

We had an outstanding cruise the first time we cruised on Jewel and I found a good deal so figured why not. This one was excellent. I'll hit the highs then the lows. The food overall was some of the best we've had on Royal Caribbean. The chefs and staff got it right. The service in all the dining areas was absolutely top notch. Of note here; Stephan a maitre d is excellent. The cruise ...
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Sail Date: December 2018

Cabin Type: Ocean View Balcony


Some excellent parts and one disappointing part.

Review for Jewel of the Seas to Caribbean - Southern

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susanjeffrey
10+ Cruises • Age 70s

WE have been RC cruisers with over 220 nights and always enjoy our cruise. WE found this dining room staff exceptional and everyone always tried to please. We like the new menus and also enjoyed lunch in the Windjammer. The guest services staff was very helpful and competent. My husband frequented the spa everyday and found it clean and the staff very friendly and helpful. We were ...
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Sail Date: December 2018

Cabin Type: Ocean View Balcony


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