San Juan Norwegian Epic Cruise Reviews

4.5 / 5.0
4,413 reviews
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NCL Epic My experience
"Usually a 30 to 45 minute wait just for the complimentary main dinner room.The main dinner room is way too small due to one floor and a huge dance floor taking up table space...."Read More
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Magnum9797

10+ Cruises

Age 50s

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1-10 of 175 San Juan Norwegian Epic Cruise Reviews


Like crowds and lineups?

Review for a Caribbean - All Cruise on Norwegian Epic

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Used to be a Cruiser
2-5 Cruises • Age 60s

This was our fourth cruise. Cruised on the Epic from Puerto Rico to ST. Kitts, Antigua, St. Maarten, St. Thomas and back to New York. Sold out voyage with 4500 passengers. If you like crowds, lots of noise and lineups to get in to the restaurants then this is the cruise for you. Not enough elevators for that crowd and disembarking from the ship was a whole story of its own. Pilar in ...
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Sail Date: April 2023

Cabin Type: Mid-Ship Balcony


NCL fell short and doesn't care

Review for a Caribbean - All Cruise on Norwegian Epic

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MLV1970
2-5 Cruises • Age 50s

We were excited to take a cruise that left from PR and ended in NYC. YES NCL cut their staff so you waited 30 minutes for a drink at the pool bar. YES the rooms are only cleaned once a day now. We tried to be understanding b/c everyone including the cruise industry lost money during Covid and had to try and make up money by making cuts. So we just went with the flow. Where we had a hard time ...
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Sail Date: April 2023


Probably my first and last NCL cruise

Review for a Caribbean - All Cruise on Norwegian Epic

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Pmccue80
2-5 Cruises • Age 40s

After doing two cruises pre-Covid we thought we’d try NCL for the first time. I probably won’t go back. Pros: Food was very good, liked how it sailed out of Puerto Rico (so got to spend a day/night prior to sailing), with the exception of the DR, all ports were great, and felt the ship was generally very clean. Also liked how it disembarked in NYC as the final port, although please read about ...
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Sail Date: April 2023

Traveled with children


It was ok

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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lhlm75
6-10 Cruises • Age 40s

I love the crowd and vibe!!!! The entertainment was lacking, except for the Latin band they were good!!! Food horrible in the main, premium was just ok except for Le Bistro it was great. The ship is showing its age(sad to see) , my cabin was falling apart and I was sailing above the theater heard everything til 2am. Drinks were rushed and not good. Staff looked flustered. At 3pm housekeeping carts ...
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Sail Date: April 2023

Traveled with disabled person


Review of the Epic - San Juan to NYC (Apr 14-22)

Review for a Caribbean - All Cruise on Norwegian Epic

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genealogyfan
6-10 Cruises • Age 50s

I took the cruise from San Juan to NYC that was from Apr 14-22. Observations about the Epic: Despite having about 4000 people on it, the ship never seemed crowded. Majority of the times, when I was walking up/down the stairs they were empty. The only issue I noticed, was walking from one end of the ship to the other on the main decks 5,6, and 7 that had most of the public spaces - ...
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Sail Date: April 2023

Cabin Type: Mid-Ship Balcony


Exceptional Cruise Experience on NCL Epic

Review for a Caribbean - All Cruise on Norwegian Epic

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Nick from Connecticut
10+ Cruises • Age 40s

We just returned from a repositional cruise on the NCL Epic, which departed from San Juan, PR on 4/14/23 and arrived in NYC on 4/22/23 after stopping at St. Kitts, Antigua, St. Marteen, St. Thomas and Amber Cover (DR). This was our 14th NCL cruise and 3rd since the restart. I traveled with my wife and we stayed in an inside room. Also, we cruised on the NCL Epic in 2014. Our cruise on the ...
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Sail Date: April 2023


She's a Great Ship!

Review for a Caribbean - All Cruise on Norwegian Epic

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Cnwlcsw
10+ Cruises • Age 30s

Sitting in the SJU Airport and wanted to leave some parting words - We had a wonderful week onboard Epic and I would highly consider voyaging with Her again in the Mediterranean. Food: Overall, we were very pleased. Dining rooms were excellent with a few hit or miss items. We did breakfast in Taste and was also good. We had reservations each night and was quickly seated, staff was great, ...
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Sail Date: April 2023

Cabin Type: Mini-Suite with Balcony

Traveled with children


Not an Epic Experience

Review for a Caribbean - All Cruise on Norwegian Epic

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Ncmammie
6-10 Cruises • Age 60s

We chose this cruise because it was going to the ABC islands, which we had never visited. In past years NCL, has been a great cruise line. Fast forward to the Epic 2023. This was an older ship that was definitely full to the gills, because of spring break. We arrived in our balcony stateroom and were immediately not impressed. The room was smaller than normal and had a weird bathroom on one side, ...
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Sail Date: April 2023

Cabin Type: Balcony


We had a good time DESPITE the cruise experience

Review for a Caribbean - All Cruise on Norwegian Epic

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Bonitaanjo
First Time Cruiser • Age 40s

This was my very first cruise as well as my best friend who I was travelling with. To say we were disappointed was an understatement. First when we were at the airport we had to wait in a line for over 30 minutes just to board a bus to the terminal. Once at the terminal we went through security and with no signage to instruct us otherwise, we walked out of the building and went to board the ...
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Sail Date: March 2023

Cabin Type: Balcony


Not an EPIC failure, but not all roses either

Review for a Caribbean - All Cruise on Norwegian Epic

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okmacdonald
6-10 Cruises • Age 50s

This was our 8th NCL cruise and we selected this one for the Itinerary!! The Itinerary did not disappoint! The EPIC however, is not the typical NCL ship, nor the typical experience we have had on 7 other NCL cruises. First off, service on NCL has always been a high point and fortunately that has not changed. However, despite the wonderful smiles and attentive service, you can tell that the ...
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Sail Date: March 2023

Cabin Type: Family Balcony


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