Norwegian Epic Cruise Reviews for Family to the Caribbean from San Juan

We were excited to take a cruise that left from PR and ended in NYC. YES NCL cut their staff so you waited 30 minutes for a drink at the pool bar. YES the rooms are only cleaned once a day now. We tried to be understanding b/c everyone including the cruise industry lost money during Covid and had to try and make up money by making cuts. So we just went with the flow. Where we had a hard time ...

This was our fourth cruise. Cruised on the Epic from Puerto Rico to ST. Kitts, Antigua, St. Maarten, St. Thomas and back to New York. Sold out voyage with 4500 passengers. If you like crowds, lots of noise and lineups to get in to the restaurants then this is the cruise for you. Not enough elevators for that crowd and disembarking from the ship was a whole story of its own. Pilar in ...

I love the crowd and vibe!!!! The entertainment was lacking, except for the Latin band they were good!!! Food horrible in the main, premium was just ok except for Le Bistro it was great. The ship is showing its age(sad to see) , my cabin was falling apart and I was sailing above the theater heard everything til 2am. Drinks were rushed and not good. Staff looked flustered. At 3pm housekeeping carts ...

We chose this cruise because it was going to the ABC islands, which we had never visited. In past years NCL, has been a great cruise line. Fast forward to the Epic 2023. This was an older ship that was definitely full to the gills, because of spring break. We arrived in our balcony stateroom and were immediately not impressed. The room was smaller than normal and had a weird bathroom on one side, ...

I just got back from a cruise on this ship and the layout is terrible. There is no atrium, no floor where you can walk around the entire ship and see the beautiful ocean views. They had a jogging track that went up and down the length of one side of the ship but the lifeboats blocked the entire view. One of the main attractions of a cruise ship is to see the beautiful views. The pools were very ...

This was my very first cruise as well as my best friend who I was travelling with. To say we were disappointed was an understatement. First when we were at the airport we had to wait in a line for over 30 minutes just to board a bus to the terminal. Once at the terminal we went through security and with no signage to instruct us otherwise, we walked out of the building and went to board the ...

Very disappointed We booked this cruise last year to the ABC islands, my first and last Norwegian cruise. The EPIC ship recently refurbished- is ugly, dark, outdated, super crowded, service less than average, cabins extremely small, pools are a joke, what a disappointment! ☹️ i should have read all these reviews before booking. Skip this ship and save your money. service at the Taste and ...

This ship has the worse layout of any of the 8 ships I have been on. Our 1st time In The Haven and the only thing good is the food, and special treatment getting on and off ship. Our room is not in the haven it’s at the end of the shop so every time you want to go to your room you have to walk the whole length of the ship. There are no wrap around decks like other ships so you can’t go outside ...

We had cruised the Epic before and had a great time (before COVID) We purchased the Priory package for $175 that was to grant us early embarkation and debarking the ship. BIG SURPRISE when we arrived early to board the ship we were repeatedly LIED TO by stay that it was the next phase on getting on the boat, only to be told at actual check-in there is no such thing. $175 completely ...

This was our 7th cruise with NCL, and 4h on the Epic. Unfortunately, this will be our last time cruising with NCL. We did a cruise on the Spirit last year and we noticed a dip in quality and service with NCL. This was confirmed with our recent sailing. It first started with our original cruise (04/2023) getting cancelled by NCL and the reason given was that the ship had been privately ...