94 San Juan Group and Theme Cruise Reviews

I had a great time on this cruise. What drew me in was the low cruise price, the fact that Royal Caribbean could handle a group of almost 200 Canadians and the amazing ports of call including Antigua, Barbados, St Lucia and Punta Cana, ... Read More
I had a great time on this cruise. What drew me in was the low cruise price, the fact that Royal Caribbean could handle a group of almost 200 Canadians and the amazing ports of call including Antigua, Barbados, St Lucia and Punta Cana, Dominican Republic. There isn't a ton to see and do in Tortola. It was going to be a beach day but because the sea was rough, all beach excursions were cancelled. Service: The service on the ship was fantastic. Every employee smiles and says hello to all the guests constantly throughout the cruise. I don't just mean your room attendant and your dining room server but every room attendant, server... Cabins & Cabin Service: The downside of a lower class of ship is that the cabins are lacking some amenities we normally expect. There is no mini-fridge in the cabins. So if you bring wine onboard, you can't put it in a refrigerator in your room after it is opened. There are no bathrobes offered. We got around this by requesting them from our cabin attendant. I'm not sure if all the cabin attendants are as quick to please or if we just got really lucky with Allan Sousa from Costa Rica. There was no moisturizer offered but once again, we asked and he left THREE for us almost immediately. Some friends complained they didn't get a box of tissues in their cabin wheras we had two boxes tucked away in a drawer when we boarded. Food: The first several days, breakfast in the buffet was lacking my favourite, smoked salmon. Later in the cruise, it was available each morning. The portion sizes in the dining room aren't consistent between guests ordering identical meals. My lobster tail was the smallest at our table. When I pointed this out, the server was quick to bring me a second lobster tail. I was impressed with all the dining room meals including every dinner and the lunch offered on the sea day. Breakfast in the dining room wasn't my favourite. I'm not a scrambled egg or eggs benedict lover. For some reason, they couldn't just bring me a poached egg. It had to be covered in the hollandaise sauce. Read Less
Sail Date January 2020
We choose Freedom because of the sail ports and dates. A group of 18 people got together to take the cruise and celebrate New Years Eve! The New Years eve parties were awesome. Food was very good and you never went hungry. We were in ... Read More
We choose Freedom because of the sail ports and dates. A group of 18 people got together to take the cruise and celebrate New Years Eve! The New Years eve parties were awesome. Food was very good and you never went hungry. We were in a balcony cabin which was very nice and had plenty of room to move around and store our clothes. The entertainment was awesome - the cruise staff went above and beyond to make all the entertainment fun and exciting. The pool area was awesome and had 4 bars very near so you never went thirsty! The waiters were constantly circling the pool area and offering bar service - even brought the drinks right to the pool edge if you didn't want to get out! I highly recommend the beverage package - it is truly unlimited so it is worth the extra money. We didn't book excursions because I didn't want to be scheduled to do anything - this was a true vacation. The phone was turned off when I got on the ship and not turned back on until the end of the cruise. There is plenty to do on the ship on port days plus if you enjoy the pool it is empty on port days! I would highly recommend Royal Caribbean Freedom of the seas. Read Less
Sail Date December 2019
You don’t go to Bonaire. According to the port authorities in Bonaire, the Epic is not registered to port there ever. The port is being sold as part of the curies package next month, Jan. 2020, but this ship is not allowed to port in ... Read More
You don’t go to Bonaire. According to the port authorities in Bonaire, the Epic is not registered to port there ever. The port is being sold as part of the curies package next month, Jan. 2020, but this ship is not allowed to port in Bonaire, apparently because of its size. It was sold to us as part of the package but 60 days out we received a letter that we would instead, enjoy our balconies’ for an extra day. This is fraud! Our first day at see was spent in the harbor. When I complained I was told, “You’re on the ship so it counts”. Not in my book. Our seven day cruise was cut short to 6 days without compensation. Then there is the part everyone else is talking about. The heinous way were treated at the port. Over a mile backup in traffic, five hour delay getting boarded, no help from crew or security. People jumping line, passengers finding wheel chairs for the elderly and a few people passed out and one in front of me was injured. I was told by a member at the Latitudes counter that the ship had been boarded one day before and the Coast Guard required the papers of all crew members. It was not stated but implied that many of them were not legal. Then the Coast Guard again boarded the same day we were to ship out. According to the latitudes representative they searched and the crew had to present papers again. This set them behind by 12 hours. I have no way to neither prove nor disprove his accounting. Beyond this, our excursion reservations were lost, and when we reported this to Haley, we were told it was our fault for not taking care of it the day we launched. Everyone else in our group got theirs but not us. We also found out we were supposed to get a bottle of champion , but that never came. When I asked for it I was then made to feel like I was asking for an extra bottle. Here is what the company needs to hear from me. My wife and I were planning on surprising our family with a cruise with Norwegian for May or 202. Because of the discount of booking on while on board we decided to wait until we were at sea to book this trip, total of 6 tickets, three rooms. Because of the inability of Norwegian to live up to its reputation we have decided to go with another company. I know this will not break the company and it is all about the money. But you have lost a total of 12 customers for life because of you ham-handed dealings with me and my family. A few odd things also happened. Our first morning I opened the drapes and a pair of men’s red under-wear came falling out at my feet. That was strange. Our apps failed and internet use was unreliable. Three contracts I wrote on the ship never made it to the recipients. After eating in the Garden café we noticed each day that stewards were staring agape out the windows as if this was their first day away from their home. While they were mesmerized at the vista our plates piled up and we ended up moving tables. I found it odd that there was not a single comfortable seat on the entire ship. it was as if it is a concerted effort to keep you moving. I was told that the black jack seats were very comfortable. I didn't play. One more odd thing. At the ice/water stations we were not allowed to fill out water bottles. Ice stations were usually empty of ice and when we asked for ice we were pointed to another station at a different part of the chip or another deck for ice. One last warning. Don’t fall for the “please take a towel with you” trick. They plan on your losing your towel and then charging you $25 for every one that does not come back. Look at your cabin number on the sing out sheet as they sign you out a beach towels. Right beside that you see “price $25.00” I do want to say that the entertainment was good and the food was good. I really enjoyed Doug, guitarist, and the dance company, Burn the Floor. I was put off by the main event being a drag show. Drag queens are not appropriate for family friendly cruises. I don’t know why the leadership at Epic doesn’t know this. If I ever do cruise this line again it will never be out of PR nor will it be a big ship. It’s just not worth the overcrowding and lines after lines. Read Less
Sail Date December 2019
We had done three river cruises with Viking and throughly enjoyed them. This was our first ocean cruise with Viking and the experience was excellent (food, cultural enrichment, customer service, excursions). They always treat you ... Read More
We had done three river cruises with Viking and throughly enjoyed them. This was our first ocean cruise with Viking and the experience was excellent (food, cultural enrichment, customer service, excursions). They always treat you special. They know you name and your likes and dislikes. Our Veranda Suite was great. It was spacious and very modern. The rooms were well appointed and having the mini bar included was great. The restaurants were excellent and had a good variety of food. The shore excursions were excellent, especially the whale watching in Dominica. We also had an included tour each day that gave us a good overview of each island. We feel that Viking provides the best cruises both ocean and river. They focus on cruises for adults and have appropriate activities. We highly recommend Viking cruises due to the overall experience. We will be planning more cruises with Viking in the future. Read Less
Sail Date November 2019
My brother, who had taken previous Viking Ocean cruises, talked me into it because my wife and I had taken several river cruises on Viking and had enjoyed them. The four of us had cruised before and enjoyed each others company. We ... Read More
My brother, who had taken previous Viking Ocean cruises, talked me into it because my wife and I had taken several river cruises on Viking and had enjoyed them. The four of us had cruised before and enjoyed each others company. We very much enjoyed and were impressed with the Amazon River experience. I would have greatly appreciated wider WI-FI coverage. We had to very frequently rejoin the wi-fi because of lost signal. Perhaps some wi-fi repeaters placed strategically throughout the sip would help. I was very unimpressed with the pancakes and waffles on the breakfast buffet. An improved batter recipe is needed! The disembarkation in Buenos Aires amounted to a completely wasted day. We had to get out of our cabins before 8:00 and had nothing to do until leaving the ship at 10;30. Upon arrival at the Hilton, we were unable to get our rooms until 1500 and the luggage wasn't available until 1800. An entire day spent waiting. Perhaps a four to five hour shore excursion beginning at disembarkation and ending at the hotel.could be arranged. Read Less
Sail Date October 2019
Nine islands in 11 days from San Juan, with a “small” ship and wonderful staff. It helped us complete our Caribbean “bucket list.” And made it all easy-from the airport to our return. Viking does a great job on getting you from ... Read More
Nine islands in 11 days from San Juan, with a “small” ship and wonderful staff. It helped us complete our Caribbean “bucket list.” And made it all easy-from the airport to our return. Viking does a great job on getting you from one place to another. And the embarkation/disembarkation processes were exceptional! Specialty dining was great, and formal/informal dining shared menus, unlike many other lines-so you could stay informal and still enjoy top quality food all day. Could use a late night option. On board entertainment was not geared for younger passengers, but the shoes and the strings/guitarists/singers in the lounges were very talented. The daily included tours gave us good representations of the islands, and options for other experiences were easy to book and provided what they said. The cabin was large enough for us, and service was there at the drop of a hat. Bar staff took good care of us and were helpful, engaging and showed an interest in all of the passengers...and great memories for names and drinks! Viking cruises aren’t for all - the relative age and options on board are geared for adults and actually older adults seem to have found a place here. This is not a kids’ trip. We had a group of 30 friends traveling together and the ship was extremely accommodating - even turning one of the lounges over to us for two hours for a private party on Halloween. If you’ve taken a Viking River cruise, the seaward experience is quite comparable. Well planned, on time, and promising the opportunity for education as well as a new experience in each port. This was our first Viking sea trip, but we will have others! Read Less
Sail Date October 2019
18 of my family and friends sailed on 8/4/19 to 5 different islands to celebrate my mother’s and 2 of my Aunts 60th birthday. 14 people were first time cruisers. The entertainments, the food and the staff were amazing. We were all ... Read More
18 of my family and friends sailed on 8/4/19 to 5 different islands to celebrate my mother’s and 2 of my Aunts 60th birthday. 14 people were first time cruisers. The entertainments, the food and the staff were amazing. We were all pleasantly satisfied with everything and looking forward to future cruise with Royal Caribbean. We missed our tour in San Juan, I contacted the executive office after Customer relations tried to give me a hard time for my refund. The office responded immediately and set up my refund. Excellent customer service on and off the ship. After the kids were in bed, we went out passed midnight almost every night enjoying the night life. The pizza restaurant was delicious, myself and kids enjoyed every slice. Our Waiter Florentina and her assistant went out of their way to take care of us. She found us sits in the crowded Windjammer for breakfast. I would recommend more varieties on the menu in the main dinning room. Also, more entertainment for the kids, we attended the kids disco on the 14th floor which started at 7:15 during dinner time. By the time we finished dinner and went up, it was almost over. The lady on the first day was interactive with the kids however, the guy on the other day just played music with couple of hula hoops and ballon laying on the floor. Both ended at 8:00 pm and 7:45 respectively. I will recommend this cruise line and ship to anyone looking for a great vacation. Read Less
Sail Date August 2019
We had been on a wonderful cruise on the same ship last year and LOVED it. The room was a nice size...all rooms have verandas. The fridge is stocked each day, the bathroom floor is heated, the staff is excellent, the food is exceptional! ... Read More
We had been on a wonderful cruise on the same ship last year and LOVED it. The room was a nice size...all rooms have verandas. The fridge is stocked each day, the bathroom floor is heated, the staff is excellent, the food is exceptional! Love this cruise line because there are no theme nights, casinos, or children. Our disappointment was with a couple of excursions with terrible guides. On one, we were on the bus for 2 1/2 hours.....didn’t have a bathroom break....never got off the bus to take pics, walk in a church, or eat or get a drink. Bus got stuck on a one way street. It was awful. We saw two attractions: a lighthouse and a church. Was told there “was a beautiful beach but we’re not going there!!!” All we saw was the slums of that island. We know it’s not the cruise line’s fault....they don’t hire the guides themselves. I see that that cruise is not offered in 2019 or 2020. I would take another cruise with Viking again. Read Less
Sail Date November 2018
We were a group of 100, and my first on Celebrity Cruise Line. I have taken numerous cruises on Princess and Holland America. Each cruise line has its pros and cons. Celebrity has by far the best food. The portions are just right, not ... Read More
We were a group of 100, and my first on Celebrity Cruise Line. I have taken numerous cruises on Princess and Holland America. Each cruise line has its pros and cons. Celebrity has by far the best food. The portions are just right, not to much and you may always order more, if you are still hungry. The ship was in very good shape despite its age and future refurbishment. The one con is the TV programing. The ship location channel does not shoe any detail, The forward camera is on 1/4 corner of the TV with the captain’s welcome aboard scrolling. That never changed, no weather/seas update. Overall it was a wonderful suprise. Revelations lounge onthe upper forward deck was a great get away from the crowds. Best place to sit and take in the views and people watch the going ons on the pier when the ship is docked. Read Less
Sail Date November 2018
We visited Sant Thomas, Curacao, Aruba, St. Kitts and San Juan. For us, the best port to visit is Curacao and San Juan, but the port of Curaçao is new and all the areas around the port are easy to travel and plenty of variety to do ... Read More
We visited Sant Thomas, Curacao, Aruba, St. Kitts and San Juan. For us, the best port to visit is Curacao and San Juan, but the port of Curaçao is new and all the areas around the port are easy to travel and plenty of variety to do shopping. The Royal Caribbean has an excellent onboard entertainment service for all ages. The best experience in the Freedom of the Seas, was in the variety of meals, easy walking floor and excellent elevator service for the disabled, recreational sports and activities on board in the theater and another room. The company only needs more activities for Spanish-speaking people or use an exclusive activity room for every night to have Latin music or different Latino activities. All people of different nationalities can come to share and learn about various cultures and dances. Once you have an area assigned for that purpose, everyone will know where to go every day to enjoy the different activities. Read Less
Sail Date July 2018
19 of us went on the Freedom of the Sea for my daughters 30th Birthday. This cruise could not have been better. We sailed June 23rd to June 30th. 5 islands, minimal sea days (1), planned excursions to perfection (thank you Judy ... Read More
19 of us went on the Freedom of the Sea for my daughters 30th Birthday. This cruise could not have been better. We sailed June 23rd to June 30th. 5 islands, minimal sea days (1), planned excursions to perfection (thank you Judy Collins), the ship is beautiful. The food is excellent, the staff is top notch and accommodating. Our dining room experience created memories for a lifetime - thank you Raluca Gheniou, we miss her already!!!! The shows were just perfect for all ages which we spanned 11 months old to 87 years old. I can’t wait to go on my next Royal Caribbean. The casino are run very well. I had fun playing tables. Slots do not hit that much. Maybe raise that a bit. Parades for the kids were wonderful. They loved them. Need a General Store open for personal needs 24/7 on floor 5. Found that to be a problem. Lounge music was very enjoyable. Went around to all. Danced on top floor with the younger crowd. Had a blast, even got a high five for my dancing skills up there. Loved to have had that club feel for us over 40 clan. Captain Thomas is a true professional and runs a top notch ship in true comfort. Loved his talks to us and appearances in the ship. Gave it a nice personal touch. Read Less
Sail Date June 2018
We went with a cruise group we’ve been with and had a great time on other cruise lines, and decided to give the Caribbean a try. Some details that might be helpful for others: The good: * initial boarding process is nice and ... Read More
We went with a cruise group we’ve been with and had a great time on other cruise lines, and decided to give the Caribbean a try. Some details that might be helpful for others: The good: * initial boarding process is nice and quick... and last day disembarkation is likewise * spacious Jr. Suite. (But see below for “The Bad”) * friendly staff * clean ship * folks on the Standard American Diet (SAD) will have lots of options * the ice show was impressive, given what they had to work with The bad: * electrical outlets - non-existent anywhere near the bed... if you have a CPAP or other bedside electronics you wish to plug in, you need to ask the room steward for a long extension cord and run it to the only pair of outlets in the room (at the desk).. you are not allowed to bring your own extension cord * no “perks” with Jr. Suite - on a past cruse (with Holland America), we splurged on a Jr. Suite and got more room, nice balcony, and “perks” like $50 for unlimited laundry for the week, fresh fruit delivered daily to the cabin, discounts on the spa, and more... the only thing you get for a Jr. Suite on Freedom of the Seas is more space (meaning you need a longer extension cord to trip over in the middle of the night) * bait-and-switch tactics... we were sold a 3-sitting dining package on the 1st day where the person selling it to us made the reservations for Sabor on 1st formal night and Giovanni’s on the 2nd formal night (we didn’t want to do the main dining room dress-up thing).. the night before the 2nd formal night, we got a call to our stateroom from Giovanni’s wondering where we were... our receipt has right on it that the reservation was for the next day, but they just silently switched our reservation without telling us because “it is our policy to not allow dining packages to book Giovanni’s on the 2nd formal night because of a dinner theater thing”.. we were willing to pay the difference between the effective discounted dining rate and the full price for the special dinner theater thing, but were refused.. instead, they told us we’d have to cancel the whole dining package, then pay full price for each dining booking (one of which we’d already had and probably wouldn’t have taken if we’d been given full disclosure up front). * upsells / extra fees - be diligent about the things that cost extra.. they’re all over * alcohol is king — if you don’t drink, be prepared to be constantly the odd balls out on any tours or things that might have a possibility of involving alcohol.. alcohol is king on this cruise and the shore excursions, and drunk people are correspondingly everywhere * vegans / vegetarians - mostly salads and mixed veggies from Windjammer... and main dining room generally has one option for you... so every vegetarian at the table will likely be eating the exact same thing each time... also, port trips are mostly about the meats / barbecue, etc... so be prepared to get creative or just live with the same dishes others get but without the chunk o’ meat on it. * LGBTQ - be prepared to feel like an intruder in a straight person’s paradise.. on some of the islands, public displays of affection are technically illegal.. you will be around drunken straight people with their boobs other bits practically falling out drunkenly flirting with each other and the locals / guides / staff... but, of course, that wouldn’t turn a head.. while you need to be on the guard to see if you potentially offend someone somewhere by being affectionate with your partner / significant other / wife / husband... some islands and areas are more “accepting” than others, but why even bother for your vacation.. we wouldn’t have other than that we love the group we came with, so we didn’t think twice. Our mistake. Read Less
Sail Date May 2018
RCCL offered a very attractive price for this cruise, and we were looking for a smaller ship (i.e., less than 3,000). The Jewel is not new, but it has been kept up well and the public rooms are all very nice and comfortable. The service ... Read More
RCCL offered a very attractive price for this cruise, and we were looking for a smaller ship (i.e., less than 3,000). The Jewel is not new, but it has been kept up well and the public rooms are all very nice and comfortable. The service was outstanding, starting with a very visible and friendly captain from Canada. Everything operated very efficiently and, if something was to our dissatisfaction, the staff attended to it very quickly and in caring fashion. The itinerary was terrific, making 6 stops (3 Canary Islands, Gibraltar, Alicante and Valencia, Spain with disembarkation in Rome). All the stops were very nice, particularly Alicante and Valencia. We had plenty of time to tour, and could walk easily to virtually all ports. Entertainment/music was generally very good. A weak point was the so-called "enrichment program" with amateurs. Bartenders were incredibly efficient and service-conscious, and always with a smile (e.g., Javier from Columbia and Girish from Mauritius). Embarking in San Juan and disembarking in Rome were extremely smooth. Captain and his officers met us either going off or coming back on ship at many ports--a nice touch. This is something you can hope to enjoy with a small ship, and the Jewel delivered. We've done a lot of transatlantic cruises--some on newer or bigger ships--but this was the best. Read Less
Sail Date May 2018
The embarkation and disembarkation was very very smoothly. Because I was traveling on previous years, I know the ship very well and it is very nice to travel on it . The cabin is spacious and well located, also, the service is pretty ... Read More
The embarkation and disembarkation was very very smoothly. Because I was traveling on previous years, I know the ship very well and it is very nice to travel on it . The cabin is spacious and well located, also, the service is pretty good. Related to the dinning room, It was exceptional located and best service is offered to guest. The maitres was very frendly with my wife and I. The are a lot of activities on the ship to entertain youth and older people, all activities well organized. I have to mentioned the good service on Windjammer and service desk were the Serv Rep were very frendly with my wife and me. Its important to mention that the ports of PR, St Marteen and Cape Liberty are great ports to visits were Royal caribbean has a lot of excursion available for all. Wit probability if we go to a cruise on next Dec 16, 2018 (4 adults and 2 children) we select the Freedom with new port in Puerto Rico. Best succcess Read Less
Sail Date May 2018
This was a group cruise celebrating a friends 50th birthday. It was an exciting experience more so as it was my first time cruising. The have the friendliest staff as crew members and vet helpful too. They made me feel at home and always ... Read More
This was a group cruise celebrating a friends 50th birthday. It was an exciting experience more so as it was my first time cruising. The have the friendliest staff as crew members and vet helpful too. They made me feel at home and always willing to go that extra mile. The discretionary effort displayed by the staff tells a lot about the company. The waiters in the Tides restaurant were the best just excellent. Michal (hope I got the spelling right) gave me a personal efficient service and from the second day of meeting me knew my name and called me by my name each night we had dinner in the Tides for the duration. He was just fabulous at his job and everyone on my table felt the same. Thank you Michal you made our cruise even more enjoyable. The whole of the staff in the Tides, Windjammer and Ruio our room attendant were just awesome. Thank you all as you made it a memorable vacation for us. Read Less
Sail Date April 2018
This cruise was excellent in all the venues, food, service, shows and music. The stand up comedy show was ok, not great. The presentation of Stephani Parker was amazing, singing songs of Witney Houston. Delicious food and the ... Read More
This cruise was excellent in all the venues, food, service, shows and music. The stand up comedy show was ok, not great. The presentation of Stephani Parker was amazing, singing songs of Witney Houston. Delicious food and the singer's on board are excellent too. Good quality music and entertainment. I think they should have more beverages packages options, for example one package for beers and wine only. I think RC had it a few years ago. And it is not fair that all people in the stateroom has to buy the same package when not everybody drinks the same things. Another detail is that the whole week I was waiting to go to Aruba and for weather rearons we couldn't go. The company didn't substitute the island for another or gave some credit for future use. I was really sad because that was my star island to visit. I think they should compensate in some way. Besides that, the experience was excellent. Read Less
Sail Date April 2018
Initially recommended by to me by a friend, they made us aware of Royal Caribbean and the great selection of cruises available. The overall cruise experience superseded my expectations. The destinations were a great selection of ... Read More
Initially recommended by to me by a friend, they made us aware of Royal Caribbean and the great selection of cruises available. The overall cruise experience superseded my expectations. The destinations were a great selection of Caribbean islands to visit. The onboard entertainment and organised events like the ice skating shows and musicals were fantastically organised and choreographed, the food (both buffet and a la carte) were excellent standard and the service was truly second to none. We found the ship to be incredibly clean. Our cabin was tidied and cleaned twice daily. The facilities were clean. The staff across the ship went over and above expected levels to make our cruise experience a special experience. The staff also made a big effort with our children and made their experience a special one also. It was a truly wonderful week made better by the service levels given to all guests on board. Thank you so much Royal Caribbean, Read Less
Sail Date March 2018
We chose this vacation because our son and daughter in law had taken similar cruse with RCL two year ago. We summit the whole family from three countries and decided to go for this Eastern cruse. The vessel, atmosphere, kindness of the ... Read More
We chose this vacation because our son and daughter in law had taken similar cruse with RCL two year ago. We summit the whole family from three countries and decided to go for this Eastern cruse. The vessel, atmosphere, kindness of the staff and the whole experience was just splendid. We were eight persons and had 4 cabins. Two of them were balcony cabins and used the balcony a lot. Both for just relaxing and for private get together events before dinner. The vessel is very well maintained and that is coming from shipping maintenance professional. We can not talk about the voyage with out talking about all the good staff that we met. We would like to specially name our two waiters at the dining hall that took care of us the whole time. The waiter Mowyn and the assistant waiter Alwin where extremely professional and best of all work persons that striped in every way to make our stay as pleasant as possible. Also, our suite attendant Mr. Botelho was very thorough in his job and kept our cabin in perfect situation the whole time. Read Less
Sail Date March 2018
We chose this cruise because we had 32 friends going on the cruise and a lot of them were first time cruisers and like to party and have a great time. Had a great time we did a private catamaran and Sophie and crew did an EXCELLENT job, ... Read More
We chose this cruise because we had 32 friends going on the cruise and a lot of them were first time cruisers and like to party and have a great time. Had a great time we did a private catamaran and Sophie and crew did an EXCELLENT job, and half the price of the cruise ship. We all did the drink package and by Wednesday there was no Crown Royal or Budlight on the ship, pretty disappointing especially when the drink package was why we bought it, and the Miller light was out dated beer. I don't know what is happening with Royal Caribbean, but makes me wonder what is going on. We did a private catamaran in St. Maartan, and it was the best catamaran we have ever done in all our cruises. Sophie and her crew were EXCELLENT and the food was delicious. The snorkeling was not good but that is not there fault, and they made it up by parting and swimming. Read Less
Sail Date March 2018
The horror began with cancellation of the originally scheduled trip, February 2018. On 26 April we were advised the ship would be taken out of service, at the peak of vacation season to install a Japanese Specialty restaurant. As our group ... Read More
The horror began with cancellation of the originally scheduled trip, February 2018. On 26 April we were advised the ship would be taken out of service, at the peak of vacation season to install a Japanese Specialty restaurant. As our group consisted of 12 people, rebooking at a good time was impossible. So, we were forced to book a trip for 10-17 MARCH. This was during spring break for a lot of schools which resulted in an extreme amount of children on the ship. They were no provided with their own separate section so they were at the main pool area during the entire cruise. In addition, RCCL built a "kiddie pool" with a water slide immediately adjacent to the main pool. Another side result was that one of the two main pools were shout down for 3 straight days due to "accidents", requiring draining, cleaning and sanitizing of those pools. Cuts were obviously made to staff as our dinner, easily took 2 hours plus, to complete every night. It was obvious that there was insufficient staff. We purchased the unlimited drink package also. It was really a marginal decision as my wife and I are not heavy drinkers but the package included fresh squeezed orange juice, so that made the decision easier. Unfortunately, the orange juice was not available 3 of the days pf the cruise. Upon arrival, we asked for Pina Coladas but they were not available. One of our group members cabins had a water leek the last 2 days of the cruise. Fortunately it was not sewage water but still an inconvenience. To top of the experience, my wife and I incurred $1000 in fees and increased fare costs from the change of airlines and were advised we would only be reimbursed $400, leaving us $600 in the hole. We are Diamond Class members with over 20 trips under our belt. We returned to RCCL due to their quality cruise package in earlier years. As I told RCCL rep, it is ironic that the lack of quality in recent years will be the reason we WILL NOT ever return to their line. Read Less
Sail Date March 2018
We booked this Adventure of the Seas cruise with a group of GoldWing Motorcycle people. Had 102 people in the group and enjoyed their company along with the events they planned. Noting that the ship had been in dry dock in January, we ... Read More
We booked this Adventure of the Seas cruise with a group of GoldWing Motorcycle people. Had 102 people in the group and enjoyed their company along with the events they planned. Noting that the ship had been in dry dock in January, we thought is was lacking in maintenance on little things. Like cabin door hinges that were loose, the safe numbers were almost worn off, the shower door leaked onto the bathroom floor and maybe a couple of other areas. Still, overall it was a very good cruise. Dining was lacking a good selection of dinner choices. Only had a few things on the menu that appealed to us. The steaks in the dining room could have been much better. They come either overcooked or undercooked most of the time. I personally like the chilled fruit soups and they only had that one night out of the 7 nights. All the shows were great and we enjoyed the Ice show the best. If I had to pick one thing that displeased us it would have been the Casino, The smoke was so bad that we had to leave the Casino almost as soon as we arrived. I was having a great deal of trouble even trying to get my breath while in there. We did almost no gambling on this cruise. They did not have a restricted area for smoking and people were walking all around with their cigarettes making it impossible to breath. It even could be smelled very strong near the entrances. We took two RCCL excursions, one in St Kitts, St Kitts Panoramic Drive. They had us packed in so tight that one person had to ride sitting on the cowling over the motor. The streets were horrible and very rough. The second was on St Lucia, Costal Cruise to the Pitons. This excursion did not tell you that you would have to swim, about 150 feet, to shore from the catamaran . There was no dock at the beach. We had picked these excursions because of some mobility issues. Other than that, we still have an acceptable time. We were displeased with the Park West Art Auctions. Have never been to any other auctions that went that fast. It was so fast you could not keep up with the type of artwork you were bidding on. That made it difficult to bid on things we were interested in. We do like the Eastern Caribbean Itineraries best. Still overall it was a great cruise. That was the reason for our 4 star rating and not a 5 star. Read Less
Sail Date March 2018
Let me say first of all I really have no reason to complain, as we won this cruise on Celebrity by entering a contest. But we had always heard that Celebrity was a top of the line cruise line, boy were we surprised! I an not trying to put ... Read More
Let me say first of all I really have no reason to complain, as we won this cruise on Celebrity by entering a contest. But we had always heard that Celebrity was a top of the line cruise line, boy were we surprised! I an not trying to put Celebrity down, but this cruise was sub par as compared to other cruises we have been on.As i say we won the cruise and have to reason to complain. We arrived at Port Everglades Fl porters were very efficient and took care of our luggage, I parked our car in the garage next to the ship. We entered the port and started paperwork, lines were long, but once we got through security the rest did not seen too long.We had an inside room on deck 8, we found the room clean and average for inside rooms. The contest we won had concerts and parties each night of the cruise so we were assigned late dinner seating. The first night we went to the dinning room and were shocked at what we were served. I started with a shrimp cocktail, which consisted of four of the smallest shrimp I have ever seen lying on a leaf on lettuce and my wife got the escargot which consisted of what looked like a plastic egg crate and the snails were so small she had to fish around with her fork to find them in the butter garlic sauce, We both ordered a NY strip steak and when it arrived it was paper thin and full of gristle we were shocked as dinning room food on other cruise lines have always been great. As we were in concerts until 800pm we decided to go to the buffet so we could eat fast, my wife got a piece of pork and mashed potatoes with gravy, the pork was hard as a rock and she could not eat it. We found that the buffet served the same food night after night and they would close half the buffet after 800pm. We later found at the aft part of the ship a place called Chef special where you order a steak, hamburger,pork chop or hot dog and you wait while it is cooked to order this was the only place on the ship to get hot dogs or hamburger after 800pm as the pool grille closed after 700pm or so. The deserts were great looking but tasted bland. Now for the bars, the only bars we had time to use were at the pool. At times we had concerts at the pool and there was one small bar on the starboard side with one bartender and one small bar with a fol out table as a bar with one bartender on the port side, and the main pool bar attended by two bartenders Once in a while you might catch a server walking around and order a drink and get it 15 to 20 minutes later. I went to the pool bar during these pool concerts and ordered a bucket of beer to prevent waiting in line. Each night I ordered a bucket of beer it was a different price on each night of a seven day cruise and the price steadily went higher in price each night. The Summit was very clean and seaworthy and the crew were very helpful and provided great service. Our room steward was the best we have ever had on four previous cruises.The food was sub par for a cruise line that was supposed to be top of the line. Again I know this was a free cruise for us and many people love Celebrity, and maybe it you are in Suite class it is better, but for us we will not cruise Celebrity again number one because of our experience on this cruise and we most likely could not afford Celebrity in the future. Read Less
Sail Date February 2018
I've been cruising on Royal Caribbean for 25 years and am a Diamond member. Until I realized I had left my jewelry and a camera in my suite I thought this was the best cruise I'd had in 15 years. The new menu was terrific and ... Read More
I've been cruising on Royal Caribbean for 25 years and am a Diamond member. Until I realized I had left my jewelry and a camera in my suite I thought this was the best cruise I'd had in 15 years. The new menu was terrific and the improvement in the food was noticeable. The staff worked well together and everything went smoothly. We were treated well in all venues, and had a great time. However, all my good feelings about the cruise have been overtaken by my despair at losing my jewelry and camera. As I was unpacking on Monday, January 29, I realized I had left my jewelry in my suite, on the shelf below the safe. I had a friend who stayed on the ship to cruise the following week and she had the same cabin steward we had. I contacted her and she asked our cabin steward, Sandy, if he had found my jewelry. He said he had found it, turned it into housekeeping's lost and found and it would be sent to Miami. He suggested we contact customer service to arrange getting it back. We called Royal Carribean and they said we had to file our claim on a 3rd party site, Chargerback. We completed a claim on the site, and began waiting. After 3 days we got an email saying they were investigating and would either return it in 30 days or close the case. On February 8 I called Royal Carribean customer service to check on my lost jewelry. They said it usually takes 10 days and just wait. Today we got another email saying they were still checking. We spent thousands of dollars on this cruise and more than $100,000 cruising with Royal Caribbean over the years. Yet, Royal Carribean is spending nothing on returning my jewelry. They have nothing to do with the return. It is in the hands of a third party. If I don't get all my jewelry and camera back, dispite the great food, great service, and great iteniry, it will be my last Royal Caribbean cruise. I can't believe the cruise line thinks this horrible service is OK. Read Less
Sail Date January 2018
The Amazon always sounded so exotic to me and when I saw that Viking was doing a 21 day Caribbean to the Amazon it was a must try. Must try because we were on the Viking Sea in Norway July 2017 and were having a wonderful time (save that ... Read More
The Amazon always sounded so exotic to me and when I saw that Viking was doing a 21 day Caribbean to the Amazon it was a must try. Must try because we were on the Viking Sea in Norway July 2017 and were having a wonderful time (save that for another review). We booked on board the Viking Sea during our July cruise and were ready for our adventure 5 months later. The first and last part in the Caribbean were as expected with azure blue seas, tropical breezes and some snorkeling. The hurricane damage from the 2017 season was evident though. We were the only ship in port in St. Thomas. Never before for us! Arriving at the Amazon after 4 days at sea, port of Iles du Salut, French Guiana had to be pasted by due to delay of a container in Barbados. Major disappointment for most on board. Continuing 1000 miles roundtrip to Manaus, Brazil with 3 additional stops all hit the low bar. Included tours were below expectations with views of notable buildings only from the outside, slums and dirty rivers seen from the buses. The onboard entertainment with a relatively new cruise director was totally lacking. He told us that the owner of Viking expected us to be racing books. That astounded me! Glad we brought a board game from home or would have been ready to jump ship. The highlight for me was the Piranha fishing in Santarem, Brazil that I paid extra for. Viking has moved low on our list now but still have a 23 day river and pre-cruise scheduled with them this summer. This was our 39th cruise. Read Less
Sail Date December 2017
A chance to see and experience the amazing Amazon was the draw. The boat, the food, the cabin, the on board service - and the Amazon River - was excellent. FIRST CLASS. The on shore tours were generally mediocre. While this was ... Read More
A chance to see and experience the amazing Amazon was the draw. The boat, the food, the cabin, the on board service - and the Amazon River - was excellent. FIRST CLASS. The on shore tours were generally mediocre. While this was Viking's first time in the Amazon - IT SHOWED. Not even close to our experience on other Viking tours. (One big exception was the outstanding local pageant in Parentis. That was exceptional. The rest left much to be desired.) Many of the local guides were not at all fluent in English. The "Included" tour in Belem was a "march to hell". Virtually no commentary while walking (understandable, because we ran). Pleas to "slow down, you have a group of seniors" went unheeded. The shipboard lectures, however were top draw... as I would have expected from Viking. We took the Viking Montreal to NYC cruise last year. The experience was excellent. That is why we signed up for the Amazon. A real disappointment. The experience vs cost makes me seriously question another Viking Ocean cruise Read Less
Sail Date December 2017

Find a Cruise

Easily compare prices from multiple sites with one click