946 San Juan Celebrity Summit Cruise Reviews

First, the thermostat in our room never worked and was “repaired” 3 times. But food was the real problem. The cafeteria food was universally greasy, except personal omelets by Don Hyndryx. The restaurant was unable to serve the ... Read More
First, the thermostat in our room never worked and was “repaired” 3 times. But food was the real problem. The cafeteria food was universally greasy, except personal omelets by Don Hyndryx. The restaurant was unable to serve the meager choices on its own menu. I ordered roasted pork loin and was served ham, and salad Nicoise with “French onion Dijon” dressing was served with the usual choices of ranch, Italian and thousand island. Neither the chef nor customer service was responsive to dissatisfaction. Also whenever I asked about fat free dressings in restaurant or dining room someone would point to one of the regular dressings and proclaim it fat free. I did get excellent service from Somalier Josip, though. They redecorated the ship recently and stateroom was adequate if the thermostat had worked. The new sinks and showers don’t drain well, but room staff Kate was attentive and very friendly. Pools were too small to swim and had unbelievably loud drains that chased me right out. I was on an Olivia Cruise, so all the entertainment was great. Read Less
Sail Date April 2019
We usually venture farther afield, but chose this cruise for several reasons - a very high percentage of adults, recently upgraded ship, good friends were going, and we had never done a Celebrity cruise and wanted to find out if it's ... Read More
We usually venture farther afield, but chose this cruise for several reasons - a very high percentage of adults, recently upgraded ship, good friends were going, and we had never done a Celebrity cruise and wanted to find out if it's a cruise line we would use again This Caribbean cruise won't be our last. We surprised ourselves by loving the whole experience, especially the beautiful waters and charming ports. The Summit docked for a crazy amount of time at St. John’s, Antigua - an appealing port with way too many people trying to sell stuff. Next time we won't even bother going ashore there. We loved all the other stops. MUST DO: Cuban cigar shopping at La Casa Del Habano in Basseterre, St. Kitts. Sit on their balcony, enjoy a balmy breeze, and watch the world go by as you drink FABULOUS coconut mojitos while the other half roams the humidor. What could be bad? My partner snorkled in Bermuda - went on a high priced inflatable boat escapade to a reef. The currents were strong, there were no fish, and a woman got swept out and almost drowned. Our friends went on the shipwreck snorkeling trip and had a fantastic experience. CABIN: we were forward on deck 7 just off the elevators in 7072. Never heard annoying noise and the convenience was great. The recent refurbishment meant our cabin felt up-to-date and clean. The showers were always hot, The bathroom was immaculately cleaned twice daily and virtually every time we returned from whatever we were doing, our room had been made up. The housekeeping was flawless. The same could not be said for dining, which was a mixed experience. At Oceanview Cafe - the casual buffet - we spent a couple of days exploring and found a few favorites, which we ate whenever we went there - the eggs benedict station, the salad bars, and the surprisingly good pizza. With a few exceptions, the food had a sameness about it that was disappointing - flavorless, factory farmed eggs didn't help. There was no reference to the flavors of the Caribbean. The desserts were flat-out horrible, mostly fake tasting sheet cakes - like something at a bad Chinese buffet in a strip mall. The breakfast pastries were poor - heavy and stodgy. Sometimes a chocolate croissant was worth having, but the danish was awful. By contrast, afternoon tea at the Oceanview was worth having, with fluffy scones, jam and cream and delicious petit-fours, buns etc. Food hygiene at many Oceanview buffet stations was poor - too many cooks handled food without gloves. Some staff appeared to have no professional skills at all. What well-trained chef would present so-called "coddled eggs" which were in fact raw - the whites only half cooked and the yolks not to safe temperature! We dined often at Sushi-on-5 in groups of 6 or more friends- reasonable prices, great noodle bowls and well-made sushi. Other than one evening of inept service, the staff were attentive and friendly and we just kept going back. We were pleased with more formal dining at the Cosmopolitan, for breakfast (much better than the Oceanview buffet), lunch and dinner. Overall the food was good and the service was excellent. We hit Qsine on lobster day- definitely not worth the extra charge. The food was dry and reheated - ugh. The restaurant was poorly ventilated, gaudy, overly warm and just plain second-rate. Maybe we hit it on a bad day. The Martini bar was a highlight - great mixology and a lot of fun! The "service" desk staff on level 3 were slow and unfriendly both times we had the misfortune to seek assistance. Example: our disembarkation day-tour of NYC was cancelled, and no one told us till the day before. So we went down to book a transfer to JFK to void being stuck with all our luggage in the city all day. We were told we could not arrange a transfer as bookings were now closed. In the end, after we persisted, she caved and booked our transfer. We then asked for change of a $100 so we could tip housekeeping and the same unhelpful woman made some excuse and said she could not do that. Incredible. On balance, we would return to Celebrity Summit without hesitation for another cruise, but would book Aqua or Concierge, at least, next time. We book suites on our favorite cruise lines but won't spend the extra $$$ without trying out the ship or cruise line at a lower cost first - as we did with this cruise. Read Less
Sail Date April 2019
I just went on a Celebrity Summit cruise and the bathroom had a really smelly sewage smell. We were shown several rooms that also had that same smell. The room attendant said that the pipes needed to be fixed. I also experienced the same ... Read More
I just went on a Celebrity Summit cruise and the bathroom had a really smelly sewage smell. We were shown several rooms that also had that same smell. The room attendant said that the pipes needed to be fixed. I also experienced the same smell in one of the whirlpools. The food in the buffet made me really sick, maybe that’s because the chefs do not wear any gloves when they prepare the food. I watched a chef make a pizza without using gloves. I had to run to the bathroom every half hour everyday until I stopped eating from the buffet. The only other food selection that I was given without a cost was the Cosmopolitan restaurant which offered different food than what I was used to because I like eating more vegetables. The basketball court needs to be updated because the rim is leaning. The only things I liked was the massage, the Solarium and the comfortable bed. Read Less
Sail Date April 2019
Celebrity put some money into updates on this ship. It is still intimate, yet spacious enough that it doesn't feel crowded. Food- We were in the main dining, buffet and Tuscan grille. The food was very good in a venues. We ... Read More
Celebrity put some money into updates on this ship. It is still intimate, yet spacious enough that it doesn't feel crowded. Food- We were in the main dining, buffet and Tuscan grille. The food was very good in a venues. We loved our waiter in Tuscan; his name was Anish. The bakery on board was fresh and yummy everyday. Service- Everyone was very pleasant on the ship, except for our few encounters at the Sunset bar in the back. I am wondering if the young man we encountered was tired or something. Entertainment- There was a Motown group that came onboard that was pretty stellar, the other cast shows were just mediocre. I imagine they probably had new performers onboard and they were getting used to all of it. Getting on and off the ship was a breeze in San Juan. Definitely and easy port. All the islands were very pretty. Con- Only big con we had was the upsale that the specialty dining and bar staff do regularly. I don't think they should be bothering guests while they are eating. If they want to stand out in the hall as you walk by and promote that is fine, but coming to the table endlessly got super annoying. That is a big no no in my opinion. All of the other cruise ships have a set location outside of lido and talk to guests as they come or go. As far as drinks go, there is a station for that as well. Read Less
Sail Date April 2019
This cruise was chosen for it's itinerary to the Southern Caribbean. This was the second cruise after refurbishment. Updates were nice. Except the new beds are like sleeping on concrete. Inside Cabin was good size. But several ... Read More
This cruise was chosen for it's itinerary to the Southern Caribbean. This was the second cruise after refurbishment. Updates were nice. Except the new beds are like sleeping on concrete. Inside Cabin was good size. But several issues with Cabin- Day 1- No Air Conditioning and whining noise coming from air intake vents; Day 1-3 No Hot water in the shower; Day 4- Key card wouldn't open cabin- had to replace batteries. Cutbacks in cabins- no coasters- so new cabinet tops will be ruined with glass water stains. Also bring you own paper and pin- no longer furnished. Took three ship shore excursions. Two of them were joined by guests from RCCL Ship also in port and there was way too many people. Also all of the excursions were substantially shorter than the times published. Food was okay- but nothing more so special than what I have had on Princess, NCL or RCCL. Also inferior to food on Oceania. Crew was very friendly and helpful. Entertainment was so-so. Theatre shows were okay. Silent Disco was a pleasant hit! Embarkation and Disembarkation were both very quick and well organized. Same was true of leaving and return at port. Shops on ship geared towards high end merchandise. Library non existent. Make sure you bring your own reading materials. This sailing has a wide variety of ages. I am sure this was partly due to kids from the US East Coast and Canada being on Spring Break. Read Less
Sail Date April 2019
Pre-cruise: We stayed two nights at the Embassy Suites, San Juan Hotel & Casino. We were very pleased with our stay at the hotel. The pool is beautiful. The free breakfast was ok, and we enjoyed the free “happy hour” in the ... Read More
Pre-cruise: We stayed two nights at the Embassy Suites, San Juan Hotel & Casino. We were very pleased with our stay at the hotel. The pool is beautiful. The free breakfast was ok, and we enjoyed the free “happy hour” in the evening. Embarkation: Went very smoothly. The Ship: We found that the refurbishment has been very successful. Among other things, we liked the lighter colors of both the Rendezvous Lounge and the Main Dining Room. But unfortunately, we were not satisfied with the comfort to sit in the sofas in the Rendezvous. We liked the new design and furnishing of the Oceanview Cafè, but hink the outdoor section of the Cafè/The Sunset Bar should have more shade for the sun. Moreover: We appreciated that we now could put our carry on baggage in the cabin once we got on board, before the cleaning was finished, and before we went to lunch. We were pleased that the indoor Thalassotherapy Pool was kept after the refurbishment. . Cabin info: We had two Concierge balcony cabins on deck 8. We think Celebrity have done a great job with the total renovation of the cabins. And we were really impressed with the new bathroom. We had two different cabin attendants for our two cabins. The attendant for cabin no. 8150 did an ok job regarding the cleaning of the cabin. But we had to ask him for the Concierge bottle of sparkling wine, and we were not presented with the pillow menu. Dining: We had the second seating on deck 5 in the MDR. We four family members were mostly pleased with the quality of the food we selected, and we were all very satisfied with the service we received on our table no. 506 from Waiter, Moe, Assistant Waiter, Restiari and the Sommelier, Josip! The waitress who was responsible for bottled water, soft drinks, beer and drinks in our section of the MDR, also did a very good job! The maître was very visible. We had all our breakfasts in the Oceanview Café, and also lunches, if we got back on time, after being ashore. In contrast to our cruise with Constellation last fall, we had this time no difficulties in finding an unoccupied table. We were pleased with the food selection. But unfortunately, we were not satisfied with the clearing of tables. Especially clearing of tables in the outside part of the Oceanview, was very slow. In our opinion, it was due to poor management in the Café. We enjoyed Café al Bacio and its wide menu of coffee and teas, and with its nice waiter service. Bars: The service in the bars were mostly good. Our favorite hang-out bar/lounge, was also on this cruise the Rendezvous. Entertainment: With the exception of the group, Up Town, who performed in the Theater with Motown Music, and what we think in an excellent way – we found the two production shows to be quite ordinary. Unfortunately, we think some of the live music in the Rendezvous, was too noisy. The Captain’s Club Society: We are Elite Members, but we never attended the Elite Cocktail Hour, so we can't give any comment on that event. The Voyage: The 5 ports of call were all great. Internet: We were very dissatisfied with internet on board! Especially in the morning and evening the speed was very slow! We will take the opportunity to tell that we found the Concierge, Jess Dhokar, to be very friendly. And she did an excellent job, not least with the assistance we received from her concerning change of cabin, after one of our two cabins got a water leak from the air conditioning system. The salesman in the Apple Store was both very friendly and skilled. We also think the Cruise Director did a good job. Disembarkation: Fast Overall: Our family was very pleased with this cruise on the newly refurbished Summit, and with a friendly crew. Read Less
Sail Date April 2019
I chose this cruise because of the itinerary. I have also sailed with Celebrity in the past and it was amazing. The ship just coming out of an extensive refurbishment was also a factor. Boarding was quick and easy as we filled out our ... Read More
I chose this cruise because of the itinerary. I have also sailed with Celebrity in the past and it was amazing. The ship just coming out of an extensive refurbishment was also a factor. Boarding was quick and easy as we filled out our Xpress passes prior to sailing. Our plane arrived in San Juan 2 hours late so we boarded during the muster drill and did not receive our glass of champagne, with I understand. Overall the ship looked very good i thought. Really enjoyed the layout of the Rendezvous Lounge, Main Dining Room was beautiful. Casino was nice and modern looking. I feel they could of done more with the Sunset Bar. Its such a great spot on the Solstice-Class ships. Maybe added more lounge type furniture instead of just tables and chairs. I think they missed the mark on that space. Oceanview Cafe was nicely redesigned but the positives stop there for that space. Our stateroom was nice and modern but small compared to newer ships. I thought the new Xhale mattress and pillows where amazing and had great night sleeps. Some of the other venues like the Martini Bar, Cellar Masters, Cafe Al Bacio, Sky Lounge etc. where not touched during the renovation. I'd would of liked to see something done in those spaces as they are starting to age a bit. Spa was nice but small, pool deck looks good. I liked the Solarium because of the padded lounge chairs, day beds and sofas. I would of liked to see them add this type our furniture to the outside main pool. I feel if Celebrity wants to distinguish themselves as a premium cruise line these items would set them apart from the pack. I feel the Rooftop Terrance is kind of a wasted space. They should of put a bar up there and maybe some hot tubs as to attract more people to use the space. Dinner in the Main Dining Room was very good as well as the service. From Rack of Lamp, Braised Short Ribs to Grand Marnier Souffle and Tiramisu all very good (Grand Marnier Souffle might be one of the best desserts I've ever had). Qsine was mediocre at best. Really the only thing I enjoyed where the sushi lollipops. Everything else was less than satisfactory. Lava crab, Chinese Martinis, Angus sliders, Meatball Trilogy all just not very good. Service wasn't much better either. If they want to do Tapas just serve traditional Spanish Tapas. I feel like the menu is all over the place with different types/ styles of food and maybe that's why the quality suffered. Tuscan Grille was good but i wasn't wowed. Appetizers like fired calamari and pork belly where good. I had the rigatoni with lobster in a pink sauce which was tasty. 22 oz dry-aged Porterhouse was just good, not wowed by it. Limoncello cheese cake was fare at best. Service was just okay if not slow at times. Again, I don't think these restaurants where worth the up charge. I feel like the food in the MDR was just as good and the service was far better. Not to mention the atmosphere was great. The Oceanview cafe was just not a good experience. On my previous Celebrity cruise in the Mediterranean we loved the buffet when coming back on the ship from a long day and grabbing cheese, meats and horderves even sushi before getting ready for dinner. this cruise not so much, you'd be lucky to get a slice of pizza or maybe pick some cheese from the salad bar if your lucky. You would think they would have a lot of offerings at this time because people where re-boarding and hungry from the days activities. I found this infuriating. We had dinner there the first night and it was just not good. Breakfast was not much better. Scrambled eggs where gross, breakfast meats where tasteless. Not a good effort from Celebrity. Room service breakfast was also lacking. My last Celebrity cruise you could get eggs made to order, not anymore. Only scrambled and they where nasty. No griddle items available either like pancakes, french toast etc. They also used to do a sea-day brunch which was amazing. Definitely a sign of cut backs. Entertainment was just okay. There where some singers and bands that where decent. I Like the solo guitarist and the latin band. The main pool band from Mexico was just not good. The female singer was off most the time and they didn't bring any energy. Comedian was kinda funny but lost steam as his set went on. The cruise director was good as well as the activities director, both very funny and put on entertaining events. I'm def willing to give Celebrity another shot, most likely on there newer ships. I just was not wowed by this recent experience and expected better. Read Less
Sail Date April 2019
This was my 2nd cruise on the Summit (first was December 2018 pre-revolution) and we were excited to see all the changes. Embarkation was quick and easy. I’ve been on over 50 cruises and in addition to the quickest embarkation of ... Read More
This was my 2nd cruise on the Summit (first was December 2018 pre-revolution) and we were excited to see all the changes. Embarkation was quick and easy. I’ve been on over 50 cruises and in addition to the quickest embarkation of all, this was my favorite cruise! We arrived at the port at 1 pm and we were having our first cocktails by 110 at the Sunset bar. We appreciated the opportunity to drop our carryon luggage at our beautiful cabin immediately upon boarding We had an Oceanview cabin on deck 2 and it was really nice. Last time I was on the Summit I had a Aqua Spa stateroom and we really didn’t care for Blu and found the Spa to be to small and busy. Post revolution it is now even smaller so I just stayed away. The food on the ship was overall very good. We ate in the Cosmopolitan most nights and the Oceanview Cafe twice. While the new Oceanview Cafe is bright, beautiful and sparkling...the food was good but they need to be more creative. It was way too repetitious. What happened to different themes every night in the buffet? For the most part it looked the same daily but again, it tasted good but just got boring real fast. Sorry Oswald F and B Mgr. Spice it up a little Cosmopolitan had very good food and excellent service from Vicky the Sommelier and our wait staff. Colin the beverage server in Cosmopolitan was a rock star. All service was amazing including Oceanview Cafe. Bar service poolside was great. By Zejda and all the waiters was awesome! Entertainment was really good. John the comedian was really funny, game shows were fun and silent disco was a hoot as always. We were lucky to see Uptown again on this ship..they are super talented young men and their show was the best of the whole Cruise. We were disappointed that Patrick the Cruise Director was moved to Equinox on the day our ship sailed. He is such a great guy. Dan the CD from the Equinox was the CD for our sailing. His staff was terrific! Bennie and Manuel were truly outstanding. Manuel was promoted to CD on the Millennium so he left during our cruise. There seems to be a lot of shuffling around on Celebrity these days. Capt Charis was delightful! We were thrilled to be invited to have dinner with him and his lovely wife Elina. It was a wonderful evening that we will remember forever! Anishika Boodhun was Captains Club Hostess and she was such a pleasure to meet. Our Cabin Steward, Shannel did a great job keeping our cabin spotless daily plus she was so friendly and welcoming. Overall the cruise was fantastic! The ports were all great. Read Less
Sail Date April 2019
We chose this ship because we had sailed on Celebrity Equinox a year earlier. I traveled with my wife and 11 year old daughter. This was our 13th overall cruise and second one on Celebrity. The ship was a little older than the Equinox but ... Read More
We chose this ship because we had sailed on Celebrity Equinox a year earlier. I traveled with my wife and 11 year old daughter. This was our 13th overall cruise and second one on Celebrity. The ship was a little older than the Equinox but it had just received a refurbishment earlier this year. What stood out most to us was the room. We stayed in a Concierge Balcony. By far this was the most modern cruise ship cabin I have ever stayed in. The decor was amazing in the room. Overall the ship was very chic and elegant. There's just a feeling you get when you are on Celebrity versus other cruise lines. We have been on 8 Carnival cruises, 2 Celebrity cruises, 1 Princess cruise, 1 NCL cruise and 1 Royal Caribbean cruise. In my opinion nothing compares to Celebrity. The embarkation was very smooth as we had priority embarkation and was on the ship by 11:30 am. Our room was not ready, so we utilized the time to walk around the ship. I love the high end shops. As I mentioned earlier the cabin was amazing. There was plenty of space for the 3 of us. I love the fact they had multiple USB ports in the room and electrical outlets. It really had a modern feel to it. The thing I like most about Celebrity are the specialty restaurants. On this cruise we ate in the main dining room twice, Tuscany Grille twice, Sushi on Five twice and Q-Sine once. The food in all the restaurants were excellent as was the room service. We enjoyed the shows as well. We were fortunate to have some great nightly entertainers. It definitely was a contrast from our time on Equinox where we felt the entertainment was lacking a bit. Read Less
Sail Date April 2019
I had high expectations post-revolution as I was on the Summit last August and was excited to see the improvements. Were it not for the excellent staff I would have left really pissed off. We took a taxi from the airport to the pier. ... Read More
I had high expectations post-revolution as I was on the Summit last August and was excited to see the improvements. Were it not for the excellent staff I would have left really pissed off. We took a taxi from the airport to the pier. There were no ships in port so it would have been nice if they used a dock in town instead of their current location. Too much to get off and taxi into town. Check-in was a breeze and once on the ship we we were offered the usual glass of wine, which is always warm, so I declined. We went directly to our room to drop off our belongings then went to lunch. Imagine our surprise to see the tiny safe. Thank goodness we left our iPads at home. The ship on a whole is still old and rusty so don't expect magic. The Oceanview Cafe was improved and I liked the new layout. The food however, was like a one-trick pony. Same thing every day and after a couple of days everything tasted the same. Hated the Sunset Bar. Very little shade and the bar was way too narrow for the staff and everyone got wet when it rained. No improvement in Blu and the food was just okay. Staff, however, was amazing. Internet was a disgrace and not high speed, as advertised. Was much worse than pre-revolution. Kept disconnecting and spinning so nothing would load. The app was quite useful, however, the feature to unlock the door would not work. Entertainment poolside was lame. Lively Caribbean bands are a thing of the past. Disembarkation was very organized and went smoothly. Immigration/Customs lines were very long. We have Global Entry so bypassed everyone. Best $100 I ever invested. Overall this was a very disappointing cruise. Maybe I went with my expectations too high as I have been cruising Celebrity since the old Century, Horizon and Zenith ships and have witnessed the steady decline over the years. Sadly every cruise line has issues and there is no perfect cruise line any more. Read Less
Sail Date April 2019
I was in the Concierge Class, and the treatment was quite good. The room was really Large and I loved the Balcony. There are some definite positives at least for my cabin. The door to the Balcony was sliding and was really easy to open and ... Read More
I was in the Concierge Class, and the treatment was quite good. The room was really Large and I loved the Balcony. There are some definite positives at least for my cabin. The door to the Balcony was sliding and was really easy to open and close regardless of the weather. The bathroom was also very nice and the shower had a glass door --none of those grungy shower curtains. Mostly I ate in the main Dining room. The service and food were quite good (a few times the vegetables were overcooked, etc). The waiter always made certain I was happy with my meal and by the end had good suggestions for my dinner choices. I tried the room service breakfast a few times as I really wanted to sit on my Balcony and eat breakfast. The food was just not good, the eggs were rubbery, the toast was soggy the fruit plate was tiny and the oatmeal was cold. I tried the room service at other times and it was generally good. The buffet for any meal was much better than any other cruise buffet I have seen. The itinerary was interesting and most of the islands I would visit again. Read Less
Sail Date April 2019
This was our second cruise on the Summit, first post-Revolution obviously. We went Aqua Class for the first time. Embarkation was easy and prompt, no waiting. We also appreciated being able to drop our bags in the room even though it ... Read More
This was our second cruise on the Summit, first post-Revolution obviously. We went Aqua Class for the first time. Embarkation was easy and prompt, no waiting. We also appreciated being able to drop our bags in the room even though it wasn't completely ready yet. After boarding, however, our luggage took 4 hours to find us. The luggage tags provided indicated our correct cabin number but the wrong deck number. We had to call to get them delivered. Our room steward consistently missed something daily, be it towels, Kleenex, etc. Requests were not communicated by guest services or ignored, not sure which; for example, we wanted to opt out of the daily tea and canapes, but they kept on coming! Champagne was delivered on the wrong night. My recollection was of getting chocolates on the pillows nightly - only once on this cruise. We were also given misinformation by the room steward about disembarkation. She wanted our checked luggage out of the room by 6:00 p.m. the night before - challenging when guest services advised that our duty-free purchases wouldn't arrive before 7:00 p.m., and the ship info said luggage out by 10:00! And she wanted us out of cabin by 7:00 a.m. (the required time is 8:00 a.m.) - with the result that she ignored the do not disturb sign on the door while we were at breakfast the last morning to go in and strip the bed, without asking our permission. These all detracted from what would have otherwise been an enjoyable cruise. Needless to say, there was no extra gratuity for her. It didn't help that she made little effort to be friendly towards us. We really enjoyed Blu's more intimate atmosphere as compared to Cosmopolitan, the main restaurant. There is stiff competition for the window tables. Irina the hostess is a delight. Joe, maitre'd, is excellent with guests and staff alike. Highly recommend Reagan as senior waiter. The entertainment on a whole was excellent. The American Ballet Theatre performance was excellent - but violinist Katerina Rossa was outstanding! Also enjoyed the McCartney performance - led by Ian B. Garcia of Toronto! Cellar Masters was our favourite hangout in the absence of an Ensemble Lounge on this ship. Music performances around the ship were not timed well or coordinated well. There were long gaps in entertainment unless you were poolside or otherwise into silly games. We found the cruise director Patrick to be irritating (not sure where he learned English but his pronunciation of some words is atrocious) and his sidekick Manuel we only ever saw on the tv, As for 'evening chic', and enforcement of dining room dress codes (in Cosmopolitan at least) - non-existent, apparently. Very disappointing. This was our 4th Celebrity cruise, so we are members of the Captains' Club, but never received an invitation to the Captains Club event on the last day, the sea day; we had to confirm when it was ourselves with guest services in order to attend. But we had great weather and enjoyed the ports and most of the excursions. Read Less
Sail Date April 2019
This was our first time on Celebrity Summit. We had been on Carnival and Royal Caribbean previously. Four of us shared a Celebrity Suite room 6104 . This was our second time getting a suite and once you do it, it is hard to go back to a ... Read More
This was our first time on Celebrity Summit. We had been on Carnival and Royal Caribbean previously. Four of us shared a Celebrity Suite room 6104 . This was our second time getting a suite and once you do it, it is hard to go back to a regular room. From the moment we got on the ship, we were treated royally. We got priority embarkation and were escorted through the process then up to the Retreat Lounge(for suite guests). They had small bites and an assortment of beverages. When are room was ready, they escorted us up to it. We went to several of the shows, a magician, comic and Paul McCartney live - tribute band. They were all really good. We also went to a movie on deck one night which was fun. Oceanview Cafe - was very good. Nice assortment of food. The pizza is all the way in the back and took a couple days to figure out where it was. It was okay - not great. The Grill outside - we enjoyed burgers and fries several days - good. Al Bracio(spelll) is on the 5th floor mid ship and is a specialty coffee shop with desserts. The coffees are an additional charge but the deserts are free. We went every day after dinner and got a specialty desert. They were delicious. My husband one day got gelato across from Al Bracio and he said it was very good. It was $4 for two scoops. We ate every night in the Luminae - we can eat from their menu or pull from the main dining room menu. The Luminae menu is more gourmet. Some of the items were not to our liking and others were. I am a vegetarian and had some trouble eating there some nights. Our server each night was Eliza and she was wonderful. We also had Ashad who was also great. After the first day, we had breakfast there which was also amazing. They have great pancakes, crepes and waffles with compotes. We had breakfast once in our room which was fun but it wasn't quite warm enough. Most days we had to eat lunch off the ship. St. Thomas - we only went in for a short while to do a little shopping and then went back to the ship. We had been to St. Thomas three other times and we decided that we wanted to spend the day on the ship. From what we saw, they were still recovering. St. Kitts - we went to Carambola Beach by Taxi - spent 4 hours there. Had to pay for chairs and umbrellas. We had reserved them in advance. The beach is lovely and there is some additional water sports there if your are interested. They have a bar and a restaurant. No one ever cam out and offered us a drink, we went up to the bar and got them. We had lunch their, pizza and burgers which was good. Our taxis driver came back at an assigned time and he took us for a tour around the island which we really enjoyed. We came back and did a little shopping by the ship. Antigua - we went on a ship excursion for the day. This was our least favorite day. It was the Scenic Antigua and Beach tour. We started with a trip to Shirley's Height which is some of the most scenic views I have ever seen. Then we went to the Dockyard. We actually went in and sat at a restaurant and waited( several of us have some walking problems and this was easier). I hear people enjoyed the tour through the dockyard. Last thing was 90 minutes spent at a beach. There are so many nice beaches we could have gone to, this wasn't one of them. It was Fort something. The actual beach - sand and water was beautiful but the equipment was warn down and so were the buildings with it. There were vendors which were a little annoying. I think the tour vendor had a connection to the lady who ran this beach resort... The island has natural beauty but it has many areas of run down houses. I wouldn't go back here. St. Lucia. - our first visit here and right now our favorite island. We had a wonderful day spent at the Rendezevous Resort ($105) per person. For that amount it is all you can eat and drink. The buildings, pools and beach are breathtaking. Lush and green. We sat at the pool and had great service. They had a little lazy river, which wasn't to much of a lazy river but it was beautiful. They have a buffet which was very delicious. It had a nice assortment of food and it was all you could eat. We didn't stay there long enough, unfortunately because we wanted to take a small tour and do some shopping. The taxi driver took us to places where we were inundated to aggressive vendors. We went back and they had a nice assortment of shops. Would highly recommend the Rendezevous. Barbados - this previously had been my favorite island but not any more. It was extremely crowded ( four cruise ships at port) It felt like I was a cow in a herd. We went to Harbor LIghts beach which was very nice. They had good accomodations, nice restaurant, bar. The beach was nice and there was all kinds of water sports going on. The drive through town to the beach, the downtown building infrastructure did not look well kept up. We shopped by port - quite a few shops. We had access to the Retreat deck on the 12th floor. It was very nice. Cabanas and comfy lounges. Hot tub but no pool. The attendants were very helpful. Alexandra was awesome. Drinks and food were there. They would bring you treats every so often. One time they brought us fruit kabobs. In the afternoon, they brought us ice cream and Rose" . I would definitely go on Summit again, next time I think I would go up to a Royal Suite. Disembarkation was as smooth as embarkation. Read Less
Sail Date April 2019
The newly revitalized Summit was a great experience! Embarkation was a breeze and we were greeted with a glass of champagne. Walked right on. The oceanview cabin was amazing redone in grey and peach colors. Very bright and inviting. Lots ... Read More
The newly revitalized Summit was a great experience! Embarkation was a breeze and we were greeted with a glass of champagne. Walked right on. The oceanview cabin was amazing redone in grey and peach colors. Very bright and inviting. Lots of storage and closet space and room for all my clothes and shoes. The bathroom and shower were spacious and bright. Staff was fabulous and couldn't be more helpful throughput the ship. Our dining staff were excellent. No change in menu since last year. Dining area brighter and crisper looking. The buffet areas were well defined and loved the seating arrangements there. Entertainment was great! Movies outside, Paul mcCartney Band, Ballet and Comedians,celebrity dancers and singers. Loved all of it! The service all over the ship was amazing! The ports were all great! I love St Thomas and Barbados beaches! Did one ship excursion to the Pitons and it was awesome.We had a great time! We would definitely go on this ship again! Read Less
Sail Date April 2019
Sailed Summitt same itinerary 4 yeas ago.... San Juan not much longer flight than Miami. Ship just out of Major refurb.... what the heck let’s do it again...this time Sky Suite! Great price with agent kick back. Well let me tell you ... Read More
Sailed Summitt same itinerary 4 yeas ago.... San Juan not much longer flight than Miami. Ship just out of Major refurb.... what the heck let’s do it again...this time Sky Suite! Great price with agent kick back. Well let me tell you this was a 4.5 plus! Enjoyed the modernization of ship. No burps being 3 weeks out of dry dock. Cabin was great 6126.... little bit larger balcony, although seating needs more thought. They are shaking out a few things, but no biggee Treated very well. Retreat lounge and sun deck experience outstanding.Retreat sun deck needs more shade. I’m sure this will be addressed. Butler outstanding. Food in Luminae very good, both menus. Quisine lots of fun/food.... lots of it. The shoes were not too bad. Do wish they had a lounge entertainer. Lots of shopping available, numerous shops..... maybe too many taking up lots of valuable real estate. My free some of this up for additional restaurant option? I really recommend one give Celebrity real consideration. The re - imagined product is worthy, and pricing can be attractive, especially so the suite experience is a great experience. I’m sold. We didn’t do much touring.... day cruise to Nevis, interesting enough and a great time Nicole’s Table in Antigua.... great views, food and drink. Going to do again in couple of years. Read Less
Sail Date April 2019
We were really excited to be on the Summit on the 3rd cruise after the drydock "Revolution." About us: My husband and I have cruised since the early 90s. Our first Celebrity cruise was a 7-day Inside Passage Alaskan Cruise ... Read More
We were really excited to be on the Summit on the 3rd cruise after the drydock "Revolution." About us: My husband and I have cruised since the early 90s. Our first Celebrity cruise was a 7-day Inside Passage Alaskan Cruise on the Mercury for my parents' 50th anniversary. Eleven other friends and family members "just happened" to show up for the cruise and the anniversary celebration. We loved it! We now cruise (mostly just the 2 of us) once or twice a year, in AQ, Concierge, or regular balcony cabin. This cruise was special because my parents and my brother were with us. Overall impressions of the ship: I liked the new colors and the fresh feeling on the ship. It has been years (2007) since we have been on an M-class ship, so some of my comments are likely due to that. Lounges: The Martini Bar did not work for us, because the bar was usually full, and the tables only seat 2 and are lined up in a row. There was no way that the 5 of us could sit and have a drink. Cellar Masters turned out to be our pre-dinner lounge of choice, mainly because it is quiet, and my parents don't like loud music. I liked Rendezvous; the entertainment was not too loud for my husband and me. We used Sunset Bar a lot, but only for getting drinks to take to our cabins. The lack of shade made it too uncomfortable while the sun was out. Restaurants: Our cabins were AQ, so Blu was our main restaurant. I have to say that I was disappointed in the quality of the food; our experiences in Blu on S-class ships were far better. Breakfast was hit and miss – sometimes eggs were cooked perfectly, but many times they were way off (over medium eggs had hard yolks a couple of days). Dinner was also hit and miss, but the lamb was always good. You can order escargots and other items from Cosmopolitan. I liked the appetizers more than the entrees. Desserts were okay, except for the apple pie a la mode; neither my husband nor my father liked it. You can get crème brulee every night – yum! The Blu staff were great. The hostess, Irina, was sweet and always smiling. Alex, the maître d’, was helpful and always checking on the passengers. I wish I could remember the names of more of our waiters and assistants. Elvis was one of our excellent waiters and assistants. The sommelier was always helpful. Even though the food quality was inconsistent, the service was excellent. Oceanview Buffet had a great variety, so even if one of us didn’t like our choice, we could find something else. The salad bars were consistently good. There was a large roast carved to order every day (beef, pork, and turkey and all 3 on the last day). We had really good carved roast beef and tasteless carved roast beef. We had delicious roast pork, and dry and tasteless roast pork. None of us had the turkey. I liked a lot of the Indian food. The pizza was also good. Tip: if you have a small group, or a very hearty appetite, you can order a whole pizza, and you get it hot and fresh. The homemade ice cream is still delicious. We never had trouble finding a table. Bar service was sometimes good in the buffet, and sometimes almost non-existent. Qsine was wonderful. We took the opportunity with the first night discount to treat the rest of our family, a first for them. As usual, the waiter convinced us to order too much, so we didn’t have dessert. I think I read somewhere that Qsine will become Le Petit Chef later this year, so I’m glad we went. Cabins: We were in 1130, an aft cabin with a larger balcony. My parents were in 1127 and my brother was in 1123, both portside. We had plenty of storage space (4 drawers next to the closet, 4 smaller drawers, multiple shelves in the closet and 3 behind the glass doors – the 4th was the safe, and 3-4 shelves in the closet). There were plenty of hangers in the closet, and we had no problems with that space (and I packed at least 3 outfits too many). I used one of the shelves in the bathroom for smaller items, and it was fine. I put my cosmetic back on the floor shelf under the sink. I liked the new colors. The bed is very comfortable, but the larger size reduces usable floor area. Our balcony was larger than normal, but not as large as 1140 and the other middle aft cabin. I did not like the lamp over my side of the bed. It hangs down from the ceiling, and you can’t turn it off and on without getting out of bed. The shower is tiny, and my husband kept hitting his elbow on the grab bar. A woman in our cabin crawl group had a big bruise on her upper arm from the grab bar. The shower door opens inward, which makes it challenging to get in the shower. My husband noted that if someone collapsed in the shower, it would be difficult, if not impossible for rescuers to get him/her out. The leg shaving bar is useless; it’s right under the shower head. There is a large lighted round mirror over the desk, which is useful for drying your hair and putting on makeup. The balcony is a nice size in 1130, but there is little privacy from the Sunset Bar below because of the open wavy wood slats in lieu of the awning. Ports: We chose this cruise in part for the itinerary, but we discovered that 5 ports on a 7-day cruise is too many for us. We like sea days and having all of the ship’s amenities open during the day (casino, shops, Cosmopolitan for lunch). We have been to St. Thomas many times, so we went into town to do some shopping. In the past we have gone to a beach and our favorite was a small sailboat excursion to St. John. We were in St. Kitts last year and had a wonderful island tour. My husband hurt his ankle the night before, so we only went into town. My Mom wanted to find a shop in Antigua where she had been with her best friend several years ago, and we found it. Beautiful original designs for dresses, linen clothing, and stunning evening wear. Unfortunately, my Mom hit her foot against some rough pavement and had to go the ship’s clinic that afternoon. We had purchased an independent excursion in St. Lucia the next day to Soufriere and the Pitons, but had to cancel it. My Mom was in a wheelchair and my husband’s ankle was still very painful. The next day in Barbados my brother and I took a taxi into town. Big mistake. It was crowded, hot, and nothing much to see. We should have taken the taxi somewhere else, like Nelson’s Boatyard. Ship Clinic (and more on Blu): My Mom couldn’t walk after injuring her foot and was in severe pain. She had to order a wheelchair to get to the clinic. She waited for 20 minutes for the wheelchair, and my brother discovered it had been left outside the stateroom without a call or knock on the door to let my parents know it was there. My brother accompanied my parents to the clinic, and both he and my Mom told me it was old, dingy, and looked dirty. They were pleased with the doctor’s care. The x-rays showed no fractures (Dr. even did a third to check). I had called guest relations and asked if my parents could order off the Blu or Cosmopolitan menu and was told no; the limited room service menu was it. The Blu staff was wonderful that night. They gave my brother that night’s menu to take to my parents, and my brother gave the order to Blu staff, who made sure my parents had what they ordered. The next morning, when we went to Blu for breakfast, the staff was so kind and solicitous of my Mom; we were very grateful. Future Cruises: We went to the Future Cruises office earlier during the week. The woman who helped us (last name of Trembath) was great. We booked a similar 10-night cruise (but with 3 different ports) on the Summit for January of next year. However, we have decided to change that to a cruise with more sea days, even though we’re familiar with the ports. Plus, we have decided we prefer the S-class ships. Read Less
Sail Date April 2019
This was my 10th cruise, but my first on Celebrity. This was a very port intensive cruise with 5 port stops. We had the opportunity to sail on a completely refurbished ship, after being in dry dock for 6 weeks. The ship itself was very ... Read More
This was my 10th cruise, but my first on Celebrity. This was a very port intensive cruise with 5 port stops. We had the opportunity to sail on a completely refurbished ship, after being in dry dock for 6 weeks. The ship itself was very well appointed, with a modern design. We were in a Concierge class C2 cabin. We don't require the extra service, but when we booked, it was actually less expensive than a regular balcony cabin. If there was an extra cost, this upgrade would definitely not be worth it. Basically, the extras are, a bottle of wine and finger food each afternoon, which we were seldom able to even identify. You get priority boarding, but on this cruise, it mean't nothing, as regular boarding took maybe 10 minutes. Best that I have ever experienced. Other than that, you get a person to help if you have extra problems and we had none. The cabin was very nice, with a larger than normal shower, with a door and not a shower curtain. The room was all new, furniture, fixtures and bed. Plenty of room and nice balcony. There was a 42 inch TV, with on demand movies. From prior reviews, the two things that were expected from Celebrity, were great, friendly service and above average food. These reviews were right on. The entire crew seemed there to help you, if needed. The room steward was very nice, and did his job. That's all we need. The service in the main dining room was excellent. A special thanks to Bryan and Shanice for that. We always made reservations and therefore got the same table every night. Shanice is, now, like a member of our family. My son and daughter in law exchanged facebook info with her. Dining was always a very pleasant experience. There seemed to be more choices on the menu than other lines that we have been on. The food itself was very good. We did eat once in the Tuscan Grill and although a bit pricey, the food and service were also very good, with loads of menu choices. The entertainment was mostly good, even though the productions shows were not to my taste, I could tell the talent was certainly not lacking. There were 2 comedians, the first was lousy, the second was pretty good. There was also, an illusionist, who I did not see, but my son didn't like his show at all, so this is secondhand information. The ship itself was new and clean, and seemed uncrowded throughout. The only time there was a crowd was at the pool on the sea day. Perfectly understandable. The demographics were a bit younger than usual, since it was spring break, in some places. There were a lot of parents with teen and preteen kids. No problem that I saw. My only thought was that I wasn't sure if these kids could stay busy on this ship, There were no waterslides or mini golf and an extremely small arcade. Luckily, there was only one sea day. This ship is better for adults than children. There were a few minor negatives, thus the 4 rating. Celebrity has a very good on board app with all the cruise information, like menus and activities etc. The problem was that the information was not correct after the first 3 days. We chose our night at the specialty restaurant, based on us not being overwhelmed by the menu that night. It turned out, we had bad information and that night we would have loved the menu. Sometimes bad information is much worse than no information at all. The second minor complaint involved the casino. We didn't like the cash only policy in the casino. We didn't bring much cash, because, as a rule you can't spend cash on a ship. Not here. Also, there were too many slot machines for the space. Some were almost impossible to get to. Also, a couple of the excursions, that we chose, were less than satisfactory. I know it was our choice, but again, you need all the facts to make a good decision. On one, we had 12 older folks jammed into a van. On another, we were in the rear of an open air truck like vehicle, when everyone else at that port were in air conditioned buses. No mention of this in the description of the excursion. In summary, it was an enjoyable week on a very good, like new ship. The service was great, the food was very good. The cabin was great. Embarkation was the best ever. and it was great to leave snow for 80 degree weather. Would I travel on Celebrity again? Sure. Read Less
Sail Date March 2019
I have never had an easier time boarding a ship. We have no special status and no suite. We weren’t sure when to arrive so we decided to leave the hotel at 10:30 am and see what happened. We waited in a small line outside the terminal ... Read More
I have never had an easier time boarding a ship. We have no special status and no suite. We weren’t sure when to arrive so we decided to leave the hotel at 10:30 am and see what happened. We waited in a small line outside the terminal until they started taking luggage. The outdoor waiting area is shaded. We were on the ship about 15 to 20 minutes later. I have never boarded so early. It felt like we had the entire ship to ourselves while we explored. Disembarkation was equally painless. We were in no hurry to catch our 1:55 pm flight, so we took our time having breakfast in the buffet. We carried our own luggage off the ship. The lines for customs were short and fast. After a quick check of our passports we were waved through. A huge line of taxis was picking up passengers and taking them to the airport. There were more taxis than people looking for rides--a lot more! We ate in the main dining room each night. The staff seemed overworked--scurrying from place to place and having about one accident per night. The food was exceptional--with one exception--the beef. For some reason steaks and beef seemed too dry, tough and tasteless to us. I finished less than half of my Steak Diane--unintentionally catching the attention of the maitre d’ who asked what the problem was. I don’t know what it is exactly, but they have a beef problem. That’s a shame because everything else was pretty much spot on. Our breakfasts and lunches were mainly in the buffet. There are plenty of choices and everything tastes good. We found the best food to be at the back of the buffet--lots of hot breakfast and lunch options. Steaks were better at the buffet than in the main dining room. We had room service breakfast a couple of times when we needed to be ready early for an excursion. It is the same food and quality as you get at the buffet. No complaints. It is about what you expect when you have to get a family fed quickly before heading out on an excursion. We purchased two excursions from Celebrity--snorkeling at Buck Island and river tubing at Dominica. Both were well organized. Be sure to reserve months in advance and check prices from week to week. The prices increase close to sailing. Prices are competitive when they have 20%-off sales about six months before the cruise. They are the same excursions offered by other cruise ships. Yes, I am well aware that active families with teens are not Celebrity’s primary demographic, but they should have been able to do better. This was a spring break cruise, after all. When we arrived the first day to check it out, they were playing Pink Floyd on the speakers. Really? Pink Floyd is an awesome band and would have been perfect for such a club when I was a kid, but times have changed. The first teen activity was called the “Great Teen Hunt” and consisted of grouping kids into teams and having them search the ship for other teens to join the group. Nothing says “lame” quite like having to recruit kids to join your club. The only saving grace is that kids of that age pretty easily make their own entertainment. Before too long they were organizing their own pool parties, ping pong tournaments and basketball games. The shows were all pretty much average cruise fare. The production shows (“Chandelier” and “Life”) were pretty good for a ship this size. One comedian was struggling. Other cruise lines have more variety and multiple, more intimate venues that allow for things like improv. The theater on Summit is used for pretty much everything--comedy, hypnotism, singers, dancers, port shopping talks--everything. They need more versatile space. I think the beverage packages have changed how service is handled in the theater. Before beverage packages were popular, it seemed like there were a dozen servers in the theater giving each person multiple opportunities to purchase drinks. Now there are only one or two servers. Get there early and catch their attention quickly or you are not getting anything. Only a few orders get filled before the show. Better yet, stop by a bar on the way to the theater and bring your own. The Silent Disco was fun. The Rooftop Terrace was underutilized. One evening a large block of the middle of the screen was black and not working. During the day they would show recorded music concerts, but the sun back there was too intense to comfortably watch. At night they showed Discovery channel-like shows. They did show some recent movies, but always during dinner time. I have been on other cruises where nighttime movies were always a hit, but they never did that here. My hunch is that they can’t play movies at night for fear of disturbing the deck 11 cabins with balconies directly below. If true, that’s a pretty serious flaw in my book. This was our first time cruising on a beverage package. We don’t drink much but might have wine at dinner, a cocktail at a show or a soda at lunch. It was included as a free perk. We would not have gotten our money’s worth out of it if we had to purchase it ourselves. You have to work a little to catch the attention of a server or bartender. They always seem to be busy. I read some comments about how the Sunset Bar is now too open and hot since taking away the coverings. I agree with the criticism. I predict Celebrity will come to their senses and restore more significant covering above the Sunset Bar eventually. It is a less inviting place now than it used to be. We liked the coffees and desserts at Cafe al Bacio. Sometimes they were a little slow and disorganized with multiple servers generating orders but only one barista. One additional note that didn’t fit anywhere else: I like to pick up an extra copy of the dailies and save them as souvenirs. I didn’t see any near the Guest Relations desk. You can find extra copies outside the Gelateria across from Cafe al Bacio. Read Less
Sail Date March 2019
Itinerary--Other than St Maarten, hadn't been to ports previously. Locals in each port very friendly but sad to see the recovery from hurricane damage was still ongoing. Dominica is a place of great potential and somewhere we wish to ... Read More
Itinerary--Other than St Maarten, hadn't been to ports previously. Locals in each port very friendly but sad to see the recovery from hurricane damage was still ongoing. Dominica is a place of great potential and somewhere we wish to revisit in a few years time; they suffered from 2 hurricanes in 2017. Still have a few kinks to work out. Service in some venues slow. Ship entertainment, other than special guests left a lot to be desired but in port most days so not a big deal to us; would just go to different venue if entertainment was not up to snuff. Upgraded to Aquaclass this cruise, did not take full advantage of all amenities but came to conclusion we would not "pay" for that level, happy with either outside or concierge. Ship was beautiful, as one would expect since it just came out of refurbishment. Room seemed larger since they removed the little table and opted for 1-person sofa. Nice that shower stall had door as that too felt larger. Read Less
Sail Date March 2019
This was my second Celebrity cruise after sailing on Equinox in Mediterranean 2 years ago. This ship went through total overhaul and it did not feel like an old ship, but sadly, the staff training was not there. Cabin was well appointed, ... Read More
This was my second Celebrity cruise after sailing on Equinox in Mediterranean 2 years ago. This ship went through total overhaul and it did not feel like an old ship, but sadly, the staff training was not there. Cabin was well appointed, and kept immaculate by our attendant, but our Aqua suite was extremely small. I have never been in a shower as small as this before. I was frustrated with the dining and bar staff. Obviously, they are understaffed. Our dinner at Blu lasted more than 2 and half hours every day. Everyone in my party of 6 agreed that their bar staff are not accommodating and extremely inefficient. There is nobody going around taking orders in the lounge, and usually the line at every bar is 5 to 10 minutes. Food quality at the main dining room and Blu were ok, but the buffet and specialty dining was worse than my experience at Equinox. I used private shore excursions so I cannot comment on them, but the night time entertainment was better than ever. We used Go Best package which includes premium liquor; prepaid gratuity, and free internet and some shipboard credit. Overall, this cruise was a great value for the money we paid, however, I am not sure if I’ll sail with Celebrity again. Read Less
Sail Date March 2019
This was the first cruise after the Summit Renovation that is part of the Celebrity Revolution. The ship is beautiful, to say the least. I booked the Concierge Class state room out of curiosity. I read that if the difference is only ... Read More
This was the first cruise after the Summit Renovation that is part of the Celebrity Revolution. The ship is beautiful, to say the least. I booked the Concierge Class state room out of curiosity. I read that if the difference is only $100 - $150 per person for the week that we should do it for the perks. I liked the stateroom size and location. We like a nice sized stateroom and balcony. I looked at the Aqua Class but decided we would not use it with only 1 sea day in this itinerary. Boarding was quick and effortless with no lines for Concierge Class. The Embarkation luncheon was what you would expect in a dining room on a nice ship. It was quiet and relaxing. The gin and tonic I ordered was good. In fact, we enjoyed the Main Dining room and the buffet more than the specialty dining. We did the GO BEST offer for this cruise and I do recommend it. It is money that would be spent anyway, and the upgrade to the Premium Beverage package makes any cruise charges minimal. Concierge Class comes with perks, besides the Embarkation luncheon in the main dining room. We received a bottle of sparkling white wine which we enjoyed the first day. It opens like a Champagne bottle so no cork screw is needed. I packed one but we did not use it. We received the bowl of fresh fruit beginning on day 2, and I finally told our steward we had enough for the week after the second day. We received the afternoon snacks each afternoon between 3 and 4 PM, and they succeeded in ruining our appetites for dinner. We did not eat them every afternoon. No serving utensils come with them and sometimes a piece of crusty bread or tortilla chips would have been nice additions. We did not inquire about the pillow menu since we were comfortable with what was in the cabin. The robes and towels are nice and plush. I would not book Concierge Class for the perks. They are just nice additions. I booked it for the added space in the room. I ordered a continental breakfast one morning through Room Service. One thing I liked was the telephone call from the kitchen letting us know it was on its way to us. We took it out to the balcony and enjoyed hot coffee, bread and pastries with some of the left over afternoon fruit. It was a very pleasant morning. We also ordered lunch one afternoon through Room Service. I ordered 2 Chicken Caesar salads, which were excellent. We got the cheese platter and fruit platter, and I think I preferred it to the Concierge Class fruit bowl and snacks. The snacks are a little different and some days were quite enjoyable. I ended up going to a bar to get a mojito and coke, since the only complimentary beverages with Room Service are tea, lemonade, and milk. We learned that we needed to request ice for our drinks. The only mojito worth ordering was a frozen mojito from the pool bar. The lime and mint leaves are blended into the drink. It is delicious. The gin and tonics varied, and we learned to order a double shot of gin in them. The martini bar and main dining room made the strongest drinks. Some bartenders were better than others. The Sunset bar behind the Oceanview Cafe (buffet) was a nice addition. There were bars we did not frequent, and we did not try everything on the ship. We booked Specialty dining with our On Board Credit. Qsine is interesting, but we liked the filet mignon the best and it was served last. If you do this restaurant, resist the temptation to order as many as they say you can. Order an appetizer for each of you to share, as well as 2 different entrees. Then order dessert from the menu. The surprise dessert was surprisingly disappointing. The Tuscan Grille is hard to get to unless the forward elevator is used. It is off the beaten path and was not crowded. I did not like the lasagne, but the crab cake appetizer was excellent. I think this one is one we will not repeat. We had a fantastic broiled lobster tail dinner in the main dining room one night. This dinner made us question the need for Specialty dining on a Celebrity ship. The only entertainment we enjoyed was the ‘December 63’ show which features the music of the Four Seasons. The other entertainment was just okay, and we do not go to any of the late night comedy shows or events. Read Less
Sail Date March 2019
This was our first cruise and we were surprised by how much we enjoyed it. There were four of us in our suite - me, my husband and our two teenagers and we did not feel cramped at all. The new decor was beautiful with modern gray and ... Read More
This was our first cruise and we were surprised by how much we enjoyed it. There were four of us in our suite - me, my husband and our two teenagers and we did not feel cramped at all. The new decor was beautiful with modern gray and white tones and very efficient use of space and more storage than we could use. The veranda was huge and we spent lots of time there while on the ship, though we didn't use the hot tub (which was clearly NOT part of the renovation as the faucet handles were corroded). Our package/suite included dining in specialty restaurants, so we had a chance to visit Luminae, which had an fabulous new menu every night and amazing service, Tuscan Grill, which was just okay, and Qsine, which was a blast and had delicious food served in a really unique way. We did try the Oceanview Grill buffet for breakfast a few times, and for snacks (2nd dinners?) for the kids in the evening. The food was good there too, with a lot of choices and something for everyone. We attended a few of the entertainment venues, including the ballet/violinist. Both were very impressive, with the violinist selections clearly designed to entertain a crowd with a wide variety of interests (some classical, some modern and a very dramatic presentation style). Honestly, I don't know how the ballet dancers did it - standing and spinning is hard enough on stable ground, but on a rocking ship it was even more astounding. Our kids are still talking about it. We did one excursion through Celebrity - the snorkeling on Buck Island at St. Croix and it was very well done. The water was crystal-clear turquoise, and there is an underwater snorkeling path to follow (led by the guide) that brings you to the key sites, including huge coral and schools of fish. Overall, it was a great experience. We would definitely go again. Read Less
Sail Date March 2019
We were on the first Summit sailing after the “Revolution” for a 5 night Dutch Antilles cruise from San Juan. This was our first cruise on Celebrity. We did a lot of research before our cruise, so there were no surprises and we were ... Read More
We were on the first Summit sailing after the “Revolution” for a 5 night Dutch Antilles cruise from San Juan. This was our first cruise on Celebrity. We did a lot of research before our cruise, so there were no surprises and we were overall very pleased with our cruise. I am going to break it down into segments. Pre-Cruise – Best Western Plus Condado Palm Inn & Suites, Condado San Juan This hotel was adequate for a 1 night stay. Our room was clean. The breakfast was edible and it was free, so we didn’t expect too much. The price was right as it was high season and we didn’t want to pay in excess of $250. This was our first time in Condado. It reminded me of a kitschy beach town – lots of souvenir shops. We did eat at Orozco’s and I would highly recommend them. Great service and we tried the Trifongo (as recommended by our taxi driver from the airport) – which was fantastic. We went into the lobbies of La Concha – stunning! and the Marriott Stelaris, which was also beautiful. We asked the concierge to get a van for us when we were ready to leave for the ship. We left the hotel around 10:30am and we were all checked in and on the ship by 11:00am. We took a little tour around the ship and ate the concierge luncheon in the dining room. The menu was limited, but the food was very good – the choices were short rib, salmon and chicken. Our Room - We had a concierge balcony – room 8169 towards the rear of the ship. Our room steward was okay to sub-standard. Our travel partners had many issues with him, including a missing bowl of chocolate they had put out to entertain on their cabin crawl. He suggested that maybe they put it on the breakfast tray by accident. They were not too happy with that or him at all. He didn’t know that there was a pillow menu – which there was as confirmed by our concierge. As for the room itself, we were pleased with the overall size and the amount of storage. Also there were plenty of outlets and places to recharge our electronics. I also liked the light strip at the bathroom door, so no nightlight was needed. We did get the late afternoon tray of appetizers. Some were good, others pretty strange. Sometimes we could have used a utensil or some sort of cracker or chip to taste the appetizer, but were not provided with such. For instance there was a lovely beet salad, however, nothing to eat it with and I did not want to eat beets with my hands, lol. Also there was a lovely shrimp salad, same thing. However, I did pick out the shrimp and then washed my hands. The Ship – We thought overall very beautiful. However, we though some of it is going to be very hard to keep clean. Some furry chairs at the martini bar were already looking a little used where one would put their hands to get on and off. We loved the solarium and the bubbling pipes! Food – We loved the layout of the Oceanview Café and the stations were well placed and there was a good flow. The only stations that had lines were the pasta station, the omelets and waffles – the maker only made 4 waffles at a time. There was a nice variety of food and it was very good. As for dinner, we only ate at the main dining room –The Cosmopolitan Restaurant at the 6pm seating. Our server, Xiomarra, was very nice and prompt. On the first evening, we were already at our main entrée by the time the beverage person came around. We complained, and it was rectified for the remainder of the week. Our sommelier was lovely. The food was very good. I was expecting over the top amazing from all I had read about Celebrity, but I wouldn’t say that it was. Overall we were very happy with it and the selections except on our last evening. The deserts were sometimes were lacking flavor. We were seated by the rear big window on the 2nd floor and had those funky tall coffin-like chairs. I hated them – so very, very hard and heavy to move and impossible to get in and out of. Also, it was very uncomfortable and my server found me an extra pillow and at times I added my airplane pillow! Ship-wise, the bar staff seemed to be overworked and not enough of them. I waited many times just for a bottle of water, which often was at room temperature and not chilled. Cruise Director – We had Patrick. We saw him only pre-shows on the stage, but never walking around on the ship. He did teach and demonstrate Salsa dancing at the Salsa deck party. Boy can he move! He was not that personable, but got the job done. Shows/Entertainment – We did not know what to expect, so we brought cards just in case. I am happy to report that we didn’t touch them. Monday – Comedian Phil Tag, only one show at 9:45. He was pretty good. There was also a Salsa party on the deck and the CD Patrick showed us how to dance. His dancing was amazing and we had a great time! Tuesday – the show by the ship’s entertainment staff was “Soundtrack”. It was a great show and the singers were really, really good. We also attending the Silent Disco which was a real hoot. There was also a late night adult show with Phil Tag. Wednesday – Was a performance by 2 members of the American Ballet theatre – they did the piece White Swan. Then there was a violinist, Katarina Rosse who was simply amazing. Then there was another modern ballet performance from the 2 stars. A beautiful, wonderful night. Thursday – the production show December ’63. Again, it was fabulous. This entertainment crew is probably the most talented we have ever seen on a ship. Friday – Production show “Life”. This was the best of all. Somewhere in here was a comedy show with Brian Bradley which I liked better than the other one. There were also several Trivia games throughout the day and evening which we joined in on. Bingo was only done once, on our last day. That was disappointing. There were no electronic packages – the cards were the tear the flap kind. Excursions – We only booked 1 excursion – Old and New San Juan with airport drop-off – from the ship. We booked independent operators for the islands. St. Kitts – We booked the Grand Tour of St. Kitts with Thenford Gray. We were 6 of us in a lovely air conditioned van. Our driver and tour guide was Sackville Gray. He was very knowledgeable of his island and we loved his tour. We went to Carambola Batik at the beautiful Romney Manor and grounds, Brimstone Fort and the amazing outlook on Timothy Hill of where the Atlantic meets the Caribbean. We also went to a black sand beach for approximately 40 minutes. My first black sand beach and boy is the sand hot! I would highly recommend this tour. St. Croix – Sadly, this island has barely recovered from hurricane Maria. We did an island tour with Prince Taxi. He was very knowledgeable and personable. However, we ended up in an open air vehicle – website advertised air conditioned van. Also we waited at the port while he tried to fill up 2 vehicles. Unfortunately, we ended up in the vehicle with a different driver. He knew nothing about the island and made no commentary. However, at times Jaylen (the owner) would stop his vehicle and come over to ours to point out something of interest. The part I did not like of this tour was a stop by a bar in the country which had pigs that the tourists feed O’Douls to. I felt uncomfortable with this and our time would have been better spend seeing a more beautiful part of the island such as the tide pools. Basically it was a ploy to share some tourist dollars to his friends at the bar. We went to the Cruzan Rum factory – interesting tour and the Pina Colada’s were wonderful. We spend about 40 minutes in Christianstaad. Wish we had more time there. It was very quaint and lots of nice shops and restaurants. We were supposed to have time at the end of the tour for a beach visit, but there was no time due to the late start. Antigua – The gem of these 3 islands. We took a tour with Scenic Tours Antigua with our tour guide Ray. Again we were 6 of us in a very well maintained air conditioned van. Ray was wonderful – full of energy and very knowledgeable. He took us to all the spots that had amazing vistas. We went to Nelson’s Dockyard, Shirley Heights and ended with a trip to Jolly Beach (which was stunningly beautiful). We had a great day and I would highly recommend this tour. Service Comments – Spotty, especially bar service. But I wanted to again complement our dining room server Xiomarra. Our excursion in Puerto Rico - Bacardi rum factory with airport drop off was cancelled. We went to the excursion desk, and even though it was during their closed hours, the girl Alina saw us and helped us rebook our excursion to the tour Old and New San Juan and printed out new luggage embarkation tags for us. She was very helpful. On our first day on the ship we learned our flight had been cancelled and we had to call Southwest to change it. The day before disembarkment, Roberto in the Innovations (Apple) store was not too busy, so he helped us log into our flights the day before and sent the boarding passes to the new computer area printer. Very helpful! Conclusion – The ship was beautiful. My husband and I liked the size of the ship - we are small ship people. My younger brother and his wife prefer the Oasis size ships of Royal. We tried not to expect too much going into this knowing we were the first cruise after the refurbishment. I would say it went pretty seamlessly. One thing we did feel, however, is that Celebrity is very class driven. Dining venues and lounges for upper reward levels took a disproportionate area of the ship, especially for one this size. Overall we enjoyed our first Celebrity cruise and I am pretty certain it will not be the last. Read Less
Sail Date March 2019
We had sailed on Summit before, been to the ports before, but the chance to sail on an UPDATED Summit at an amazing price was too good to be true. The ship looked amazing. They kept the best parts and added many more. Our room was ... Read More
We had sailed on Summit before, been to the ports before, but the chance to sail on an UPDATED Summit at an amazing price was too good to be true. The ship looked amazing. They kept the best parts and added many more. Our room was light and airy. At first I thought our handicap accessible was smaller, but once in it, the area was comfortable with more than adequate storage. The main dining room was heavenly. We were a large group, close to 20, and all agreed the changes brought new life into the ship. The one thing that always was fantastic when traveling on the Summit was the staff. Thank goodness that is one item that did not change. Oh, did I mention food? Outstanding! A group of us had dinner in Qsine. Oh, we joked about the very small portions, but yet we all joked about how full we were by the end. Thanks to our excellent waiter Solomon, our choices were just right and satisfied all 8 of our varied tastes. My one complaint- cruise was WAY TOO SHORT. But it did leave us with a desire to come back again soon for a longer trip. Read Less
Sail Date March 2019
This was our second cruise on Celebrity and our first on the Summit. Our first was on the Equinox. New beds were so comfortable and the pillows were wonderful! We were in aqua cabin 1140. Beautiful big balcony at the back of the ship. ... Read More
This was our second cruise on Celebrity and our first on the Summit. Our first was on the Equinox. New beds were so comfortable and the pillows were wonderful! We were in aqua cabin 1140. Beautiful big balcony at the back of the ship. Only three small issues overall. One was that it was tight walking around the foot of the bed with the tv on the wall. Second was the new shower door made it difficult to get in and out of the shower stall. A rather odd design but better than a shower curtain sticking to your legs as you showered. The room was otherwise perfect! Quiet and comfortable with lots of storage space. The only other issue was not with the cabin or the ship but with the bar service. We upgraded to premium drink packages but several times the bars did not have the premium alcohol that was in our package. One time when I specifically asked for a tequila that I could see they had my drink was mixed with a lesser one. Bars were not properly staffed and waits were long. Don’t get me wrong, we are not heavy drinkers but the poor bar service seemed like they were taking advantage of those with the drink packages. The Summit staff was outstanding and our room steward, Ian, was the best we have had in all of our 12 cruises! I love Celebrity and the Summit! This ship overall was absolutely gorgeous. We enjoyed our meals in Blu but also visited the buffet for breakfast and afternoon snacks. The production shows were not our favorite but the performers were very good. There was nothing to complain about and the shows were all different. The music at the Sunset Bar was also enjoyable. We could hear it from our aft balcony and enjoyed it each night. Read Less
Sail Date March 2019
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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