1,610 San Juan Royal Caribbean Adventure of the Seas Cruise Reviews

Very good ship, Nice and celant Very nice itinary eith only one sea day. Excellent entertainment Especially the juggler Mike Prince Thanks to Esteban Pinnock (guests services) who resolve my luggage issues. Also a Big Wow ... Read More
Very good ship, Nice and celant Very nice itinary eith only one sea day. Excellent entertainment Especially the juggler Mike Prince Thanks to Esteban Pinnock (guests services) who resolve my luggage issues. Also a Big Wow to Arthan and Petri in the main dining room. The food was very tasty. And also to my state room stateroom attendant Nahroni Latif (perfect) We were VERY disappointed at Izumi. My wife choked on the very first bite. The sushi rice was totally dry and i am pretty sure it had been refrigerated. Cold sushi, dry rice, tasteless and salmon missing on the rolls. (I have picture to prove it). What a shame! We like Chops and Giovanni restaurant. The highlight of the cruise was definetrly the Chef’s table. Yessss! We recommend this cruise ship, and look forward to sail again in the near future with RCCL. Smaller than the Oasis but very nice as well. Read Less
Sail Date April 2018
We chose this cruise because we had never been to the Caribbean before and we wanted to see as much as we could. It had a very busy itinerary with 6 ports. And we thought based on reading reviews that Royal Caribbean would be a good fit ... Read More
We chose this cruise because we had never been to the Caribbean before and we wanted to see as much as we could. It had a very busy itinerary with 6 ports. And we thought based on reading reviews that Royal Caribbean would be a good fit for us as first time cruisers. The dining experiences at the signature dining restaurants (Giovanni's and Chops) were fantastic! Very quiet and intimate and so delicious! Fantastic service! The main dining room (Sapphire) was adequate. The food ranged from very good to not great. I liked the atmosphere and service was friendly. WE were very surprised to really like the Windjammer buffet. Didn't think we would spend much time there. But my husband loved the variety and found the quality to be superior to some of the main dining room food. We did not eat at Izumi or Johnny Rockets. The promenade snacks - pizza, cookies, sandwiches, etc. were fun options and everyone seemed to take advantage of them in the later evening when the buffet was closed. Embarkation was super smooth. We got there early (noon) and didn't wait. Every day getting on and off for island days was also very smooth if not very friendly. WE always felt like cows getting back on board - barked at by all of the herding dogs to get through security - the only unpleasant necessary thing we experienced, every day...and long waits for elevators at this time of day. We were off the ship much more than we were on...not a lot of time to do the rec activities. We did utilize hot tubs (when we could find one to fit into) and the pool once. The one sea day we had turned out to be cold, so we didn't do water slides or any other activities that day. Ship was beautiful and fun to explore. Met lots of great, often international people. So many languages spoken. People of all ages represented, although it seemed that older couples (40-60's) were probably the majority. There were several families, mostly with smaller children. This was in April. Our significant low points (which will cause us to research another cruise line for the next trip): It is far from an all inclusive experience. You are nickel and dimed to death if you want to do anything. (drinks, wifi, included daily tips and gratuities). The spa was very over priced. And people are offering you things all of the time. We tried to give everything a shot as it was our first time, so we explored the shopping seminars and the art auction. They were such scams; it was unreal. I was embarrassed for RC to have them on there. The cruise director and team were high energy but also rather immature and all of the get togethers, games, competitions went to very suggestive places, rather raunchy at times, even though there were children around and an abundance of older people. Did not seem like the right crowd for such college level humor. Not appealing to us for sure. We only utilized RC for one shore excursion at San Juan where they took our suitcases on to the airport and we explored old town. They were there when we got there, guarded outside by one girl on her cell phone. Our suitcase did get rained on and its contents were wet including the book we had in it. We utilized Shore Excursions Group for all of our other 5 excursions, and were quite pleased overall. Some were definitely better than others because of the specific guide. We had a great time on our cruise. We will probably try another line to see if we can find a better fit. Read Less
Sail Date April 2018
This was my fifth cruise on Adventure of the Seas and first time after upgrade of the ship. The new Suite Lounge is now on the 14th Deck and without a doubt the best Suite Lounge in the fleet, as the new Lounge was just relocated and ... Read More
This was my fifth cruise on Adventure of the Seas and first time after upgrade of the ship. The new Suite Lounge is now on the 14th Deck and without a doubt the best Suite Lounge in the fleet, as the new Lounge was just relocated and completed 8 weeks ago. Ship appears to be very new since the upgrade and new color scheme stands out from stem to stearin. Great crew throughout and well mix of people on the cruise . Grand Suites and gold card service is the only way to go, you may pay more but the benefits and preferred lines are well worth the expense. Absolutely no waiting for anything , no lines and no hassles. The services as a gold card holder are VIP from start of the cruise to the finish as you leave the terminal. Already booked again for next year, can’t wait. Read Less
Sail Date April 2018
We picked this cruise for the 5 ports and only one at sea day. We started in SAN Juan as we wanted to be in the heat immediately. Although the ship is showing its age in some areas, overall it was clean, well maintained and the crew and ... Read More
We picked this cruise for the 5 ports and only one at sea day. We started in SAN Juan as we wanted to be in the heat immediately. Although the ship is showing its age in some areas, overall it was clean, well maintained and the crew and staff were friendly, helpful and professional. The dining room service was excellent, windjammer was easy to navigate and the food was what we expected as we had cruised RC previously. Getting on the ship was easy and we liked the fact that they had a wine store on location so that you could purchase your allowed 2 bottles of wine to take on board. Our cabin was a recent new addition in March 2018 and was all new. The ship is easy to navigate and not crowded like it was on bigger ships. As expected the ship allows smoking within the casino which is really the only negative thing we encountered. Entertainers were fun to watch and varied each night. Our port days allowed for smooth departing and returns and overall were well worth the visit. St.Marrtan is in rough shape and we spent most of our time at the beach. All of our shore excursions were booked privately as we found that when booking with RC you pay quite a lot more for the same excursions. Our sea day was filled with trying out the activities such as the water slides, mini golf, table tennis, hot tubs and watching the belly flop contest. Overall we had a great time and would consider doing the same size ship again in the future. Read Less
Sail Date April 2018
I haven't sailed with Royal Caribbean in a number of years and was anxious to try one of their newer ships, Adventure of the Seas. I had not been to 3 of the 4 destinations before and that was a factor in choosing this particular ... Read More
I haven't sailed with Royal Caribbean in a number of years and was anxious to try one of their newer ships, Adventure of the Seas. I had not been to 3 of the 4 destinations before and that was a factor in choosing this particular sailing from April 7-14, 2018. I had not been to St. Kitts before and was excited to check out the best possibilities for excursions that would interest me. I found one on their website that offered a 30 mile round trip train ride around the island for $109 pp. My friend and I took the excursion, and were surprised that the van driver told us the train portion had been reduced to 18 miles and a partial island tour due to the fact previous customers complained they got back to the ship and missed lunch. One woman narrated from the top of the first railroad car, attempting to tell people in five cars what we were seeing, but due to the loud creaking of the railcars, and the poor quality of the audio system, we couldn't hear anything about St. Kitts. Needless to say, I was very disappointed. When I approached the Shore Excursion Desk and requested a refund, I was told I could get a 20% discount but not a refund. Freddy wasn't a bit concerned about my situation and neither was his manager. A reputable company would have handled this situation differently instead of protecting a vendor who doesn't provide what's paid for. The food in the dining room was never warm. Our waiter made numerous mistakes the first night and kept apologizing to the point where he was annoying. The food at the buffet wasn't much better with kids touching and putting back food items. An ideal buffet would be like Holland America where staff doles out portions of food and guests don't touch anything. Activities were geared toward younger families and children with not much to do for seniors. The theater was large with comfortable seating, but we were surprised that not one show was even close to being half filled. The only good show was the ice performance. It will be a long time, if ever, that I'll sail with Royal Caribbean again. Read Less
Sail Date April 2018
Wanted to travel to the eastern Caribbean and have traveled before with Royal Caribbean cruise lines. Accommodations were excellent, clean room and well maintained. The room steward was excellent on keeping it well stocked and clean. The ... Read More
Wanted to travel to the eastern Caribbean and have traveled before with Royal Caribbean cruise lines. Accommodations were excellent, clean room and well maintained. The room steward was excellent on keeping it well stocked and clean. The food on the entire ship was unbelievable. Main dinning room was just like a five ***** star restaurant. Food selection was more than enough. The Buffet was also in for the same rating with the variations and choice of foods. Carving stations with a great selection. can't say enough good things about the entire experience. Shows with a full orchestra singing, dancing and Ice shows that rivals any thing you could see in any major city Sports of all types , Basketball rock climbing wall and wave action surfing pool. all types of entertainment. A couple of years back we went with another cruise line and it was miserable I am now a devoted Royal Caribbean customer for any cruise I take in the future . GREAT STAFF - GREAT CRUISE - GREAT ADVENTURE. Read Less
Sail Date April 2018
This was a family vacation with a group of 10 of us exploring the Caribbean. Some were experienced cruisers-the rest this was the first experience. Manoj and Dinah in the main dining room were FANTASTIC! They took such good care of us. ... Read More
This was a family vacation with a group of 10 of us exploring the Caribbean. Some were experienced cruisers-the rest this was the first experience. Manoj and Dinah in the main dining room were FANTASTIC! They took such good care of us. Maria was our cabin attendant and she did a great job as well. Loved the towel animals! The team in the Windjammer was pleasant and made sure we had what we needed. So attentive! The food was delicious and the portion sizes just right. The shore excursions were fun and well organized. Watching a movie, outside, by the pool-under a clear sky with sparking starts--lovely experience. As someone who's worked in the hospitality business for over 30 years, it was a pleasure being taken care of by such wonderful team members. Everyone I encountered was pleasant and eager to make our experience wonderful. Great job team! I'm sure you'll see me again sometime. Read Less
Sail Date April 2018
This particular cruise had port of call that I want it to visit and spend some great time with my 19 years daughter. My friends booked it already and suggested to travel with them, since one of them had B-day. So we did it! -TERMINAL ... Read More
This particular cruise had port of call that I want it to visit and spend some great time with my 19 years daughter. My friends booked it already and suggested to travel with them, since one of them had B-day. So we did it! -TERMINAL CHECK POINT I asked to give cash or credit card at the “registration” point and the lady said : no, you have to do it on board, at front desk. Very unprofessional for not even offering me to do it, like I was every single time on any previous cruise. - DELUXE BEVERAGE PACKAGE At first look it seems to be pricy but it is worth every cent, but for paying 750$ for 2 person, it is not nice at all what you get as “service”. Drinks are great, some staff make mistake, bar staf very, very slow but even that not so big deal as much as reaction, body langvige and attitude, once bar staf figures out that you have a package- for me, that was very disrespectfull. I even got “lesson” in the caffe shop how to order my caffe next time. Shocked... -POOL AREA i couldn’t figure it out, who is actually in charge, but port side deck 11 by smoking area, we have been used same table several times a day, every single day, and nobody was cleaning plates, but us. Unbelievable ... CASINO ( sanitizer ) Out of 7 days cruise, 6 days hand sanitizers at the front and back of the casino were empty. Last day, sea day - they were filed up. I guess I was having to high expectations of this cruise line, and if it was not for some eseptional and attractive ports of call, I would take a second thought to go back. Maybe is just this particular ship or current mngmnt, I don’t know, but definitely needs improvement. Read Less
Sail Date April 2018
I hope that this experience is not an indication of the standard service that the Royal Caribbean brand will now be providing. Check in was a nightmare. New policies about who can and can't check in are in effect and not ... Read More
I hope that this experience is not an indication of the standard service that the Royal Caribbean brand will now be providing. Check in was a nightmare. New policies about who can and can't check in are in effect and not communicated. If traveling with a minor in a separate cabin if they do not ajoin and the adult in the room with the minor has not checked in, you have to wait until they do check in before the minor can check in despite traveling. Of course the flight of the adult was delayed but luckily we were able to switch the minor to a different room to at least get her aboard the ship then switched her back after the adult arrived. If we knew having adjoining rooms would have satisfied this then we would have booked those room types or traveled all together. This was the slowest and worst check in I have ever experienced. Waiting for the elevator just to get to the room was totally ridiculous. Cabins...we had cabins were on decks 7 and 8 midship. Outside balconies and interior rooms with a view of the decks below. The rooms were nice and our stateroom attendant Damain was great! And very attentive. Rooms availability upon boarding was a big plus. Not having to wait around in the Windjammer with carry on luggage and backpacks was really nice. Dinner...dispite linking all of our reservations for 8:30 dinner the dining room was totally clueless that our group of 19 wanted to be seated together or even next to each other. And we couldn't be seated until 9pm and didn't get food until almost 10pm. Dinner seating got better in the main dining room as the cruise progressed but by then we found alternatives. Two dinner dining highlights were the Murder Mystery Dinner at Giovanni's Table courtesy of our waiter Mohammed and dinner on day 5 at Chops Grill made amazing by our waiter Igor! But on the last night of the cruise 6 other members of our parry went to Chops and sat for 40 minutes with no service at all. After they walked the host and maitre'd apologized and offered to comp the meal if they came back in but the experience was already ruined and they went to the main dining room at our regular dining time. Windjammer...Breakfast...as to be expected getting a table on sea days was an exercise in patience and restraint but the Adventure of the Seas offered room service which we opted to get on the second sea day to avoid the issues we had on the first all day at sea. The food arrived within the time window but the order form says indicate the amount of food you wish to order. This is where things get lost in translation...we wanted 4 pancakes but what we got was 4 orders of pancakes. We wanted 3 scrambled eggs but what we got was three orders of 2 scrambled eggs. The bacon had the number 3 beside it so we ordered 2 orders expecting 6 bacon strips we got a pile of bacon on each of the three orders of eggs. The order form is definitely needs to be clarified. Excursions...we had 4 originally then one was canceled days before we set sail. No issue because we were refunded the money. BUT when our excursion tickets were delivered we were missing some and others had different times so we had to change all the time to make sure the group stayed together. The excursions we picked overall were fun but the Helmut Dive in Aruba was great but if we had known that this was an activity island after paying for the most expensive activity we would have liked to stay longer to enjoy the entire facility. As it was we left late because we were waiting for 1 person who didn't show up, the ferry wasn't there by the time we arrived or departed so we lost an hour of our onsite excursion time easily which was disappointing. The Amazing Race excursion in St. Maarten was a little hectic. They suggested that we have 10 to 12 people on each team which did not work well. Our team consisted of people who did the excursion before with teams of four people and they preferred that experience over this one. However after that we relaxed on the beach and went jet skiing which was great. Kids Club/Teen Club We had an 11 year old (her fourth cruise) and 12 year old (first time cruiser) with us and usually Kids Club is the highlight of the cruise. But not this year. Everytime they went to the Teen Club for an activity that was on the schedule there was no one in the area. The girls were so disappointed that they gave up going to the club. Guest Services...I was on a line either at Guest Services or Shore Excursions 4 times the first day. After that, I was at Guest Services at least twice a day every day for the entire cruise. Pools...small and jammed packed. If you didn't get a spot by 9am then your weren't going to get a spot until 5pm when the 6pm diners left to get ready for dinner. Bars....service at all the bars was meh! Most of us had the ultimate beverage package but the drink of the day was NOT included ...um so the all included package was not really ALL inclusive. We were also disappointed that there was no "happy hour" like we experienced on the Anthem. Entertainment..if there was something interesting and actually occurring for the teens durning the time the "adult only" activities was going on then maybe the adult activities wouldn't have had so many kids in the audience or as participants. The Blue Moon Bar/night club was fun but the 80's party was more like a 80's, 90's and 2000's party. And the music was defininately repeated on other nights despite the theme so it was kind of one note. The silent party was interesting and fun but that was one hour at night twice during the sailing. Where were the shows or comedians for the late dining crowd? It felt like there were limited options once the 8:30pm dinner session was over. 10pm no shows or entertainment only a deejay or live band in the middle of a set. On the last night durnign the farewell show they was a comedian who did an adult show later on that evening but one show on the last night of the cruise was too little too late. The cupcake decoration class was cute but not well advertised. We stumbled across it. In general the onboard activities seem to be scarce. There were two formal nights, an 80's party and white party which if we would have known about prior to getting on board we would have packed clothes to attend the events. Overall this year's family trip with 20 of us was fun and we enjoyed ourselves but this experience with Royal Caribbean was far below our expectations for the brand. We will stick to all inclusive resorts that are used to larger parties when we travel with more than 6 people. Or maybe we will try the larger ships. Read Less
Sail Date March 2018
From the boarding process through baggage handling and the first hours of our trip we were extremely surprised and satisfied. It only got better from the food to the family environment to safety and security. Did I mention the food ... Read More
From the boarding process through baggage handling and the first hours of our trip we were extremely surprised and satisfied. It only got better from the food to the family environment to safety and security. Did I mention the food quality and delight? Off the hook!! Highly recommend the Royal Caribbean lines for anyone’s cruising experience. Cleanliness is the word on the conditions maintained. The concern and coaching for sanitary conditions I am certain contribute to the maintenance of health on board for cruisers and staff alike. Well done! We were also impressed with the variety of activities, the entertainment in and around the immediate pool areas and the supportive and smiling staff. I remain hard pressed to imagine anything negative about our first trip and look forward to our next opportunity to join some 4500 best friends we have yet to meet! Royal Caribbean has set the bar high for all future cruising considerations! Read Less
Sail Date March 2018
This was the first cruise I went on with my daughter. Now all she speaks about is this cruise and asking when can we go again. When we checked in at the port it was quick and easy. The service provided by the crew was excellent. The cabin ... Read More
This was the first cruise I went on with my daughter. Now all she speaks about is this cruise and asking when can we go again. When we checked in at the port it was quick and easy. The service provided by the crew was excellent. The cabin was smelling fresh and attendant cleaned it multiple times a day. It was just a beautiful and fun-filled activity cruise. My daughter enjoyed all the kids' activity that was provided on the ship. The main dining room staff were excellent and the service was great. All our serving attendants from stateroom attendant to dining room and bar staff were so pleasant and knew our names immediately and remembered them. When they saw us arriving they would be willing and ready to serve us. My daughter loved the pool, she stayed in it almost all of the day when we were at sea. I will definitely be cruising again soon with Royal Caribbean. Read Less
Sail Date March 2018
We looked at various cruises but liked this one because of the itinerary. We had a great cruise and perfect weather. We enjoyed the food in the dining room, our waiter, Luis took care of us and was very attentive. We felt the nightly ... Read More
We looked at various cruises but liked this one because of the itinerary. We had a great cruise and perfect weather. We enjoyed the food in the dining room, our waiter, Luis took care of us and was very attentive. We felt the nightly entertainment was lacking. We went to the shows but more times then not, they did not hold our interest. We were looking for more music options in the evenings after dinner. My son was also disappointed with the teen club, he did eventually meet up with some kids but did not participate as he normally does on cruises. We were also not thrilled with the new location of the cruise port for Royal Caribbean out of Puerto Rico. My husband wanted to walk around Old El San Juan prior to departure but we would have needed to take a taxi to the area and it was more work than it should have been. We found ideas for the shore excursions through the roll call that we followed prior to our departure. Went to the Cruise Critic meet and greet and met another couple from Long Island who gave us some touring ideas on the various islands and with whom we shared a taxi back to the ship from one of the beaches we visited. Read Less
Sail Date March 2018
We wanted to do the southern Caribbean especially the island of Bonaire. Boarding was fast however the photos uploaded did not load to their system. Also we were unable to sign the waivers online like previously. Very annoying. The room ... Read More
We wanted to do the southern Caribbean especially the island of Bonaire. Boarding was fast however the photos uploaded did not load to their system. Also we were unable to sign the waivers online like previously. Very annoying. The room was normal and nothing special. The dining room menu had many items repeating night to night. Shrimp cocktail and no sugar added apple pie and several other items recurred nightly. The food temperature was also slightly above warm. The Windjammer had a huge selection and the same items appeared everymorning. Always a strawberry smoothie no other flavors, same granola with apple and yogurt. No variation. Did not offer Tomato juice had to ask for it. Then at the pool bar is limited for alcoholic drinks. They no longer use island Oasis drink mix but rather use cream and ice and flavoring from another company. They have a limited menu and would appreciate a large list of frozen drinks / island drinks. The drink of the day is also on the weak side. Entertainment was ok. Casino was smokey. It was decent but nothing at all exceptional. Read Less
Sail Date March 2018
Wow, the phrase: "You Have Got to be Kidding" came out a lot. This was our first RC cruise and didn't know what to expect. For starters, the RC website was cumbersome to use, having to log in multiple times on one ... Read More
Wow, the phrase: "You Have Got to be Kidding" came out a lot. This was our first RC cruise and didn't know what to expect. For starters, the RC website was cumbersome to use, having to log in multiple times on one session was annoying. I uploaded id photos a number of times and looks like they finally were accepted, only to have our pictures taken again at check-in. We really liked the touch-screen maps on the ship, they were helpful. I wish they had rolled out the app for all of their ships, it's a great feature on the Carnival ships. The major disappointment was the food we received in the dining room, breakfast, lunch, and dinner. Our dinner table mates, who have taken RC before, also mentioned the food was bland and not up to their usual standards. Breakfast on the first sea day, the buffet/a-la-carte was new to us and we did the a-la-carte. the server gave my wife a hard time, because she ordered things that could be obtained from the buffet, why have a menu? We're on a nice cruise and didn't want to deal with a server giving us attitude, we can get that at home. She was giving others a hard time too. The first three dinners the food was BLAND at best (color, taste, texture), we expected to be blown away by the food. A highlight was the Cafe Promenade, it was quick and everything but the pizza was good. Though we only ate lunch in the dining room once, it was equally sad. It wasn't until the fourth night that we actually got a good meal, we got in late due to recuperating from a shore excursion, so we did the my time dining and got a great serving team. Karl helped us order off menu and we got the Indian vegetarian meal that the crew gets. It was the bomb and ordered the Indian vegetarian the rest of the trip (definitely not bland). The fitness center was great, one downside was if you showed up at 6:00 am, you couldn't get a locker until 7:30. Also, there wasn't any water to take to-go. Had to go, all sweaty, to the Cafe Promenade on deck 5 to get a glass of water. Also enjoyed the skating show and the piano bar. We were very pleased about the clientele, especially since it was spring break. we appreciated the way the ship manages children's entertainment, it was much better than expected. The food and food service really put us off, there was A LOT to like about the ship, but the dining room experience was a huge disappointment. Read Less
Sail Date March 2018
I think that the Adventure of the Sea is beautiful cruise and the employees were super kind and attentive my cabin was always kept super clean, we love the way we were treated specially at the Dining great service thanks to Rosalino, ... Read More
I think that the Adventure of the Sea is beautiful cruise and the employees were super kind and attentive my cabin was always kept super clean, we love the way we were treated specially at the Dining great service thanks to Rosalino, Dianah and the rest of the crew. The entertainment and activities were super fun I think there was a little bit for everyone. I was amazed on how fast and easy we embaked and diembarked the service in general was an A+. My only regret is that Royal Caribbean was mostly an all inclusive type of cruise were only few things were to be paid seprately like pictures package, liquor, island excursions.... I disagree there were that enough water station or having to pay for drinking water and the internet should be free. It was really had to get anything to drink unless you buy your drinking package with I found to be too expensive. Read Less
Sail Date March 2018
Overall this trip may have been my favorite cruise on Royal Caribbean. One thing I really liked is that we went down to San Juan a day before our ship left to get a full day 1 of our cruise. We stayed at the Hampton Inn and had good ... Read More
Overall this trip may have been my favorite cruise on Royal Caribbean. One thing I really liked is that we went down to San Juan a day before our ship left to get a full day 1 of our cruise. We stayed at the Hampton Inn and had good service. The next morning at 11:00 we left our hotel and got an Uber. You can not get on the ship before 12:00. Because we are Emerald members we got to skip the big embarkation line. The ship had been recently updated with a FloRider and waterslides. The fun waterslides had a clear plastic part so you could see over the ocean. Everything was very clean and updated to a modern level. We had better entertainment on Oasis and Allure, but the comedians were very good. As always, the food was spectacular and came in great portions. On my 4 cruises with Royal Caribbean, I have never seen a unhappy crew member. They are all so nice! I would never go to a different cruise line. But I would gladly go again! Read Less
Sail Date March 2018
My wife and I went on The Adventure of the Seas to get some warm weather and relaxation during my wife's spring break. We accomplished the relaxation and the Caribbean provide the warmth for a successful trip. It had been several ... Read More
My wife and I went on The Adventure of the Seas to get some warm weather and relaxation during my wife's spring break. We accomplished the relaxation and the Caribbean provide the warmth for a successful trip. It had been several years since our last RCCL cruise. We were disappointed as the amenities and feel the services have deteriorated since our last RCCL cruise. We were on the 6th deck at the back of the ship. The balcony was as if we were in a carport. The sun never did shine and we could only see the sea in the horizon. Our room steward was efficient. We had to ask for robes and they were soon provided. He made towel puppets that my wife thought were very cute. We ate at My time dining and it was confusing at the beginning. However by day three we adjusted and made the best of the communication problem with the table assigner. Our service was superior and the food as you would expect on a cruise. Went upstairs several times to the buffet for dinner and lunch. It was ok. The one negative that stands out was ketchup packets. I kept thinking I paid a total of over $5,000.00 for this week and I'm opening packets with my teeth. We went to a few shows and listened to various performers throughout the ship all were average. Went shopping with my wife at each port. I'm not a fan of shopping. I mainly people watched Enjoyed The Best Mojito in the World bar in Curacao. Snorkeled in Aruba, disappointing, cloudy day. St. Maarten is recovering. Still many open roofs on the main street. I was going to rent a car to explore but suggestions by the cruise staff not to venture out into the island because of road problems made me uneasy. We had a late disembarkation in San Juan. Highly suggest you get a porter made our life much easier. We have cruised most recently with Norwegian, Princess, and Royal Caribbean. I feel Princess is a much better value and our remaining cruises will be with Princess. Read Less
Sail Date March 2018
Initially recommended by to me by a friend, they made us aware of Royal Caribbean and the great selection of cruises available. The overall cruise experience superseded my expectations. The destinations were a great selection of ... Read More
Initially recommended by to me by a friend, they made us aware of Royal Caribbean and the great selection of cruises available. The overall cruise experience superseded my expectations. The destinations were a great selection of Caribbean islands to visit. The onboard entertainment and organised events like the ice skating shows and musicals were fantastically organised and choreographed, the food (both buffet and a la carte) were excellent standard and the service was truly second to none. We found the ship to be incredibly clean. Our cabin was tidied and cleaned twice daily. The facilities were clean. The staff across the ship went over and above expected levels to make our cruise experience a special experience. The staff also made a big effort with our children and made their experience a special one also. It was a truly wonderful week made better by the service levels given to all guests on board. Thank you so much Royal Caribbean, Read Less
Sail Date March 2018
We enjoyed Puerto Rico both before and after the cruise. The embarkation and disembarkation went well. However, if you have family members who need Wheel chair assistance, be prepared for long waits; one at a time, on and off the ship. The ... Read More
We enjoyed Puerto Rico both before and after the cruise. The embarkation and disembarkation went well. However, if you have family members who need Wheel chair assistance, be prepared for long waits; one at a time, on and off the ship. The ports were beautiful, especially Aruba. The tours were not really worth it if you primarily wanted to go to the beaches. You can either take a cab or water taxi at reasonable prices and often you saw some of the same sights offered on the tour. The locals were very friendly, helpful, and appreciative. You could also leave and return when you wanted to. This was our first cruise on Royal Caribbean and I was not overly impressed. The best was the outstanding service from the staff and the fitness room. The worst was the quality of the food both in the Dining Room and Windjammer. The overall entertainment was good but it was disappointing that there was not more room designated for dancing. Some bands played in the very busy promenade with no room to dance. I would definitely return but probably try a different cruise line. Read Less
Sail Date March 2018
My 3 sisters and I took a “sister’s cruise” because we all work hard and deserved it! It was the first time we have all taken a trip together since family vacations as kids. What a blast! I wished we had more time on some of the ... Read More
My 3 sisters and I took a “sister’s cruise” because we all work hard and deserved it! It was the first time we have all taken a trip together since family vacations as kids. What a blast! I wished we had more time on some of the islands, but that seems to be a common gripe of many cruisers who just have a hard time dragging themselves off a tropical island. We felt rushed at times. Regarding excursions: we did a few. The Race excursion on St. Maarten was a waste of time and money. Don’t do it! It was rather disorganized and some of the clues weren’t current. You’d be better off spending your brief time on St. Maarten enjoying the beaches, shopping and exploring the town and other parts of the island, as time allows. On the other hand, the UTV excursion on Aruba was worth every penny. We laughed our heads off and it met our need for speed! Our guide, Mark, was great and we took in lots of beautiful scenery and got lots of pics that day. Snorkeling on Bonaire (Coco beach) was AMAZING. The cave tour was just “okay”. Nothing spectacular. On the cruise ship, my only complaints (and none of them are really that big of a deal) would be 1. My cabin complaint which is detailed below. 2. The pop machines are SCARCE and were often out of ice or being repaired, and the pop from the bars didn’t taste right. 3. The entertainment got a bit raunchy for me at times. Guess I was a little naive. Will know better next time, though some of the entertainment was quite good. 4. We never actually met our cabin steward. Guess I just thought we’d have at least some interaction. Overall, I was quite pleased with the cruise and would do it again. The staff was very friendly and helpful and it’s refreshing to see a group of people who at least appear to genuinely enjoy their jobs. Our servers in the Sapphire dining room, Raj and Kaixin, were fabulous and made sure we were satisfied with our meals. The food there was delicious. The other cruisers were pleasant and it was great to see such a variety of people (college age, families, senior citizens, etc) all finding enjoyment on the ship and islands and just having a great time. I’d take another cruise thru RCI. Read Less
Sail Date March 2018
The activities on the ship were well run, and a lot of fun. They did have a great balance of events in types in both English and Spanish. The ports we went to were great in the south-east Caribbean, and we were docked at each of them. The ... Read More
The activities on the ship were well run, and a lot of fun. They did have a great balance of events in types in both English and Spanish. The ports we went to were great in the south-east Caribbean, and we were docked at each of them. The excursions we did through the ship were great values and a ton of fun. We did two of them and both were well run as well. The dinner service was excellent, and they went out of their way to meet our needs. I was pleasantly surprised with the buffet (Windjammer cafe) whose food was excellent for all meals during the day! The few issues we had were the main dining room's (sapphire) breakfast food and service. I love eggs benedict at that was the only place to get it on the cruise, but each time I ordered it the eggs were overcooked. In addition to that, the service at breakfast was subpar, with servers not offering us coffee, or pastries as they walked around and skipped us. The cabin was what you expect on a cruise, totally manageable space wise with a nice couch to sit on if you want. Having a window overlooking the promenade was very nice to make it feel more open. The only issue I had with the cabin is that when they had loud late night parties on the promenade we could hear the bass and a little of the music. It only happened two nights of the cruise and the rest of the time the room was very quiet. My wife and I were very happy with it as our honeymoon cruise. Read Less
Sail Date March 2018
We have several previous cruises on RCC as well as all the other competitors. Our very first cruise was with RCC and we had an amazing vacation. Regretfully, every sailing on RCC since has been a huge disappointment. The March 24, 2018 ... Read More
We have several previous cruises on RCC as well as all the other competitors. Our very first cruise was with RCC and we had an amazing vacation. Regretfully, every sailing on RCC since has been a huge disappointment. The March 24, 2018 Caribbean from San Juan was no exception. First, I must credit our stateroom attendant and wait staff as they were wonderful and a pleasure to have serving us. They were a lot of fun and they would go out of their way to assure we had a great experience. However, aside from the individuals assigned to my family of 6 (3 state rooms), the lack of customer service was evident on many levels. Our issues started when we booked this trip. RCC canceled a previous cruise 24 hours before the scheduled sailing because of a hurricane. While most would reasonably understand the need to cancel for a hurricane, RCC delayed their decision until the last possible minute when Disney, NCL and Carnival canceled their departures 3 days prior. This had forced us to travel into an area expecting a category 4 hurricane, taking away needed hotel rooms and other resources for those living in Florida. RCC would not, even with travel insurance refund the cost of the cruise should we choose not to sail. Rather, the only way to get a refund is of they canceled the voyage. Therefore, not wanting to risk several thousand dollars, we rolled the dice and ended up sitting in a hotel room for 4 days as RCC first delayed the 4-day voyage by one day before canceling all together less than 24 hours before the original sail time. To compensate for the "inconveniences" RCC issued $100 stateroom credits for an upcoming sailing. A rather paltry gesture considering our losses in hotel rooms and airline change fees. Getting the credits applied is another headache which judging by other reviews, has become rather common practice with RCC. Before making the booking, I phoned RCC to verify the credits. I was told the $100.00 stateroom credit would apply to "all guests" in my party. Since there would be 6 of us in three staterooms I explained this and the agent verified all would receive the credit. I called a second time and was given the exact same information so I booked the cruise which was just under $5,000 In order to have the credit applied, I needed to call another department along with the reservation number. This is when the problems began. RCC suddenly changed their position and not would only apply a credit to my wife and I. Since I recorded both my discussions, I know the agents whom I spoke along with the date and time called making it very easy for RCC to listen for themselves what was promised. However, RCC refused nor did they have any intention in honoring this. Back on Adventure of the Seas. The food was inconsistent from day-to-day. One night it would be prepared well and the next evening it would not. We are not very picky and did not feel the need to send anything back. My only point is the quality of food seemingly decreases each time we sail. Windjammer is a typical buffet. We typically love to eat in the restaurant for breakfast as compared to the buffet but after the second day, we could not be bothered. The woman who would ask how many was in your party was nasty, unpleasant and if your entire party was not together, would refuse to seat you. One morning our daughter was in the rest room just outside the restaurant and we were refused seating until she presented herself. Long waits to get the food and it appeared RCC cut back on staffing for breakfast. Since this is never the fault of the servers, we certainly would not complain to them. This is a leadership issue. Probably the most frustrating component to the entire vacation was disembarkation. As stated earlier, there were 6 people on our reservation in 3 cabins. However, we were given 3 different times to disembark. 7:45am, 8:15am and 9:15 am. At 7:45 am we were told the entire party would have to wait until 9:15 am. Since I had arranged for car service to drive us around Puerto Rico for the day, we scrambled to contact the driver who patiently waited 1.5 hours until we got off. A Porter grabbed our bags and assisted through Customs. It was not until we were loading luggage into the car I realized my Travel Pro suitcase had an 18" rip down the side of the bag. Not the condition I left it the evening prior outside our cabin. I immediately called RCC from the car and after explaining the details, I was told without me returning to the cruise terminal and completing a damage report there was little they could do. So I asked "After spending $5,000 on the cruise and another $2,400 onboard expenses, you are going to tell me that after damaging my bag there is nothing you can do?" "All this over a $350.00 bag?" The agent walked his position back a little and said to take pictures and get a replacement cost so he could "go to bat" for me. Upon getting home, I found the exact same bag on sale at Macy's for $258.00. I sent in all requested images and pricing. The response I received was "Well, I cannot give you the $258.00 so please what you believe is fair." My response was "What is fair is you replace what you damaged. What is even more fair is I found the same bag almost $100.00 off on sale. But in the interest of putting this matter to rest, I would accept $200.00. Two weeks and three e-mails later, I finally received the credit to my account along with a message of how RCC was doing me a favor without the damage report. I would not recommend RCC. In fact, our favorite cruises have always been on Disney. You cannot beat their customer service and when you need anything or anything resolved, the level of service you receive cannot be compared to RCC. In fact, we have placed Carnival well ahead of RCC as well as NCL. Read Less
Sail Date March 2018
We chose this cruise through relatives who have travelled on several Royal Caribbean cruises. After many questions being asked and answered, we experienced a wonderful time. The entertainment was great and the food was much better than ... Read More
We chose this cruise through relatives who have travelled on several Royal Caribbean cruises. After many questions being asked and answered, we experienced a wonderful time. The entertainment was great and the food was much better than expected. Our stateroom attendant kept the room clean and was very attentive. The dining room staff was very courteous and service was prompt. One of the bars (Champagne Bar) was very light on the drinks and for $12 per mixed drink, there was a lot to be desired, however, the other bars were on point. The ports that we visited were really very close to being back to normal, St Maarten was the most heavily damaged and many places were not open and several homes and businesses will take years to recover, if ever. The airport and activities, beaches, bars surrounding the airport were open and thriving. Puerto Rico was coming along well, however, there are still several homes with blue tarps covering the roofs and sadly, the rain forest was 70% destroyed. The other islands visited, St Kitts, St Lucia, Antigua and Barbados were untouched by the hurricane damage. Read Less
Sail Date March 2018
In overall opinion the cruise is good but the food menu is poor. The meats selection is not good for my opinion. I was confuse because I did not known if the salads and pasta were the principal plate and the meats the complements. Too much ... Read More
In overall opinion the cruise is good but the food menu is poor. The meats selection is not good for my opinion. I was confuse because I did not known if the salads and pasta were the principal plate and the meats the complements. Too much foods with differents ingredients and strong tastes. I think that the foots must be provide by contries and choosing the must allusive of every region or country. For example Mexico the burritos and nachos, US the hamburger and chicken wings, PR the rice and beans, and so on. When I purchased the tickets for the cruise nobody tell us how was the package for shore excurtions, the packages of drinks. I believe that this packages should be explains with more details. Because in my case, if I had the general opinion of how these packages are. I would have bought before. Because the islands that we visit, does not have much to see by yourself. Read Less
Sail Date March 2018
Our first and only previous cruise was on the Oasis two years ago to N. Caribbean. Loved the Oasis but not the overall experience and therefore had not planned on taking another cruise, however a friend talked us into this trip based on ... Read More
Our first and only previous cruise was on the Oasis two years ago to N. Caribbean. Loved the Oasis but not the overall experience and therefore had not planned on taking another cruise, however a friend talked us into this trip based on the ports of call. What my wife really liked was a different stop each day and only one day at sea, thus she was sold on the Adventure of the Seas cruise to the S. Caribbean. Ports of call on this trip: St Maarten - we did the beach excursion booked through RC ($51US/pp). It wasn't too far from the ship and gave the chance to see some of the Island. Tour operator stated they typically went to the French side, but due to the hurricane damage staying on British side. Didn't really like all the beach vendors (peddling massages and hair braiding) but the food at The Green House was good (included in cost)! Recommend the shrimp sandwich. The beach was nice but you only stay for a couple of hours. Overall didn't see any natural wonders, or anything else there, I wanted to go back for and there is still a great deal of devastation from the 2017 hurricane season. If you have the RC drink package, don't forget to get your bottled water before you leave the ship. St Kitts/Nevis - We did the train ride around St Kitts booked through RC ($87US/pp). We liked the experience and people were friendly. It was educational and picturesque. The start was not far from the ship. The train takes you out and around (2/3 of the island) and they bus you back (sightseeing the remaining 1/3 of the island). The tour was only a few hours so we were less than thrilled that we didn’t have the option to stop at Fort Brimstone – it was disheartening that we drove right by it with no option to view unless we went all the way back to Port and took a cab all the way back to the Fort. Due to traffic and distance we didn't feel like had time to go back. RC makes it clear that if you are not back in time you will be left behind … unless you booked excursion though RC. That being said, we were late departing each day waiting for a couple stragglers. Never more then 30 minutes. Antigua - Originally didn't have anything booked for this port but decided to go for an adventure and did the 4x4 experience booked through RC (approx. $149US/pp). The most fun we had on the whole trip! The tour was walking distance from the ship and we drove out from there. Spent 1/3 driving on “off-roads”, 2/3 driving on normal roads and hit an amazing beach on way back ... awesome! Wish they gave us more time at the beach but I get it, time on machine is money. The off-road portion really isn't "off road" as it is an old somewhat abandoned road, but it was bumpy, dusty, and rainforest, so regardless it was fun and would recommend. It was approximately 4 hours. An island we would go back to. St Lucia - Segway experience booked through RC ($102US/pp). The worst experience of the trip! We’d previously gone to St Lucia for an all-inclusive week and loved it (recommend the catamaran tours to the Pitons and also horse riding on the beach). Traffic on St Lucia can be horrible though which ruined this experience-too many cars in a small space with narrow roads. I go on vacation to escape our traffic and the last thing I want to do is sit in island traffic!? It was supposed to be a 5 1/2-hour experience with sightseeing and beach time. We spent the first 40 minutes standing and waiting to leave the port. The next 90 minutes was spent in traffic and "sightseeing" around St Lucia in neighborhoods. Sightseeing really was just a guise for wasting time until the first group got done on the Segway machines. Seriously, you know it's bad when they drive you by the waste treatment plant and point it out as a sightseeing “feature”? Actual Segway time was only 45 minutes. Important to note the Segway ride was not on flat streets but was instead on uneven mountain backroads, which were at times very steep. Some pretty views though. Basically, the group size sold by RC for the tour was just too big (40 people split into two groups of 20 each) to provide a fun experience. When we finally got on the Segway all we saw of St Lucia was an old US naval base road that ended at the beach. Not that exciting. The beach was crowed and just ok, we opted to not even go in the water as we would have needed to pay for a chair and umbrella. I have no desire to go back St Lucia again. Barbados - Wanted to see Harrison cave but waited too long to book through RC as it was sold out two days before we got there. So mental note, book early if want to book through RC. Instead we took a chance and dis-embarked early and got a cab to take us to Harrison Caves for $25 round trip/pp (which also meant he would wait for us there and take us back for this amount!). We got there before tour busses and got right in! Tickets to cave were about $30/ea. Basically saved about 50% by going out on our own as it would have cost double that through RC. The cave is cool and worth the trip, but very Disney like (trams, lighting). It took about an hour for the drive to the caves. Neil, our cab driver, was great. We negotiated a deal with him that instead of $25/pp just for the caves (there were 4 of us so = $100), we’d do a deal for $250/group (included our trip to Harrison Cave) to be our personal guide for the day, returning us to the ship 1 hour before our call time. He then also took us to bar at the highest point on the island with an incredible view, took us to a lovely old church, and then took us to the beach. He left us there for a couple hours and then came back to pick us up and take back to ship. It was an awesome, fun day. The sands of Barbados are particularly feet friendly – flat (no sudden drop offs) and the water was warm. Boarding the ship in San Juan at the start of the cruise was relatively painless. We arrived a day early to avoid the nerves of delayed flights and missing the cruise. Four of us took a cab from our hotel for about $25 (hotel was next to airport) which seems like a lot, however we were comfortable paying it considering gas costs are so high (still a lot of devastation and logistical issues for PR due to the 2017 Hurricane season). The line to get luggage dropped off and then check in to the ship was long but moved fast. We packed two bags, a large bag for the majority of our clothes and a smaller carry on with our essentials. The large bag is checked in with RC (don’t forget to put your room tags on prior to leaving your house/hotel) at the port and dropped off outside your room sometime after departure. The delivery of the luggage can be late in the evening, so advise to always have the carry on with you (or a small bag) with swimsuits, lotions, dinner clothes, medication, etc. Ship Accommodations - We had a balcony stateroom. It was nice and all as expected as recently refurbished so carpet and bedding are new. You get a small fridge and a hair dryer. There are only two US style outlets to plug stuff in. There is one European style outlet if smart enough to remember to bring along an adaptor. There is an outlet in the ceiling of the bathroom mirror for electric razors only. The bed is tall enough to hide your bags underneath should you choose. If you have lots of hanging clothes, then be sure to bring your own hangers as RC only provides about a dozen. My wife and I found the storage adequate for all our clothes. The shower is very small, so be warned. A friend who is 6’ tall and about 250 lbs found it very difficult to shower comfortably, and he banged the shower walls A LOT! Bathroom is very small…If you are talented you can rest your head on the sink counter while doing your business (careful, don’t fall asleep!). There is a general smell to all the toilets (I believe it’s in the overall plumbing system itself) of urine…rather like a litter box. Prior to our week on the seas there were a great many reviews by passengers saying the toilets backed up all over the ship – for our trip we noticed the captain and crew made mention many, many times that ONLY toilet paper can go down the tubes, so I assume that in the last month there were several attempts to flush non-biodegradables by passengers which caused RC a lot of money and headaches. The bed seemed somewhat European … meaning a bit hard for my tastes. I woke up everyday with some back pain. There is a TV and small desk. Don’t expect to get a great selection of TV shows. The Air conditioning worked well. Food – We ate with our friends at the Main dining room every night for dinner. Yes, we are one of those cheap people who feel if I’ve already paid for it, why eat somewhere else? The service is great, and the wait staff really does learn your habits quickly. Our friends are big diet coke people and the waiter had a big glass waiting for them by the 3rd night. My wife and I are wine drinkers (yes, we purchased the alcohol package at buy one get one half off) and they had our wine ready as well. They keep it coming, none of us went thirsty. I personally found the menu got boring though by night 4. There were 3-4 items that were always the same and 3-4 different items a night. Always some kind of steak and fish. Lobster tail was extra ($) except for one night when it was included (ps. You can ask for more of whatever, even on lobster night). They are very good about making changes and accommodating your special requests. If you want something, just ask for it (extra fruit, plate of steamed broccoli… you can even get dessert first Read Less
Sail Date March 2018
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.9
Enrichment 1.0 3.6
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.0

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