We sailed for 18 days from San Francisco to New York via the Panama Canal. Prior to the cruise we had a one day tour of Muir Woods and Sonoma, with lunch in Sonoma City - a lovely small town.
Embarkation and disembarkation were the only disappointments, and Regent is not at fault. The 3rd party handler in San Francisco failed to provide transportation to the ship for the majority of ...
Greetings SandraMB and thank you for your review regarding your cruise aboard Seven Seas Mariner. We appreciate your honest feedback, especially your advice to other cruisers to voice their...
We chose Regent due to the "all inclusive" pricing. However, we were somewhat dissatisfied this trip (our third cruise with Regent). The long wait to be transferred from the Mark Hopkins Hotel to the pier was not good. We had to wait almost two hours. No explanation as to why the wait was so long, no one was offered water while waiting, and many people had to stand around.
Some of the ...
Alaska, not just on the bucket list. We have seen all kinds of TV programs on Alaska and wanted to get a close up, first hand view.
Embarkation was smooth with bus picking us up at Mark Hopkins Hotel, but disembarkation needs a lot of work... too chaotic with local buses and it felt like Regent just washed their hands of us once we stepped over the door threshold.
Ship: Mariner needed to be ...
We just returned from our voyage from Alaska and I have to say it was very disappointing. We have been on 3 other Regent Cruises and all have been excellent. Let me start out by saying the crew, food and accommodations where excellent. We are a silver member and did not receive one ship credit which I found a little discouraging to begin with.
Regarding our voyage we booked all our ...
We have sailed with Regent twice before, found it 6 star and hoped for the same but were sadly disappointed. Everything on board Mariner had a veneer of quality but not the depth. Apart from receiving a captain's broadcast at noon daily, no one actually saw him. Nor did ship's officers mingle or appear other than very briefly. We saw steak dishes rejected in the specialty steak restaurant twice! ...
Having enjoyed previous cruises with this company we had high expectations but were disappointed. Superficially everything looked good but quality was not deep. We saw steaks sent back in the steak speciality restaurant, some staff struggled with The English language, we saw the captain once only, on his rapid multi-deck 15 minute walk, ship's officers never hosted dinners, one usually needed to ...
This cruise was offered to us at a considerable discount in return for relinquishing a similar itinerary on Explorer. We liked that it started in San Francisco and ended in New York.
Staff was wonderful for the most part, and we felt pampered throughout our cruise.
The cabin (concierge D) was smaller than expected and quite cramped, but our steward and stewardess supplied our every need with ...
I don't like to write bad reviews about things, because there is always some good, but Mariner has some really, really bad things going on with their service.
First of all, I am sorry to say, the reviews on the staterooms being nasty and dirty are true. I think I must be in the penthouse suite that a previous passenger who took pictures was in. It is the worst stateroom I have been in, dirty ...
After two trips on the Crystal's Symphony my wife and I vowed we would go on no other cruise line. We broke that promise in 2016. I had tried to book two legs of a Crystal Cruise on the Serenity from San Francisco to Vancouver and then Vancouver to Steward (Anchorage) Alaska for a total of 13 nights.
However, my travel agent, David Butterfield of All Cruise Travel in San Jose, California, ...
We chose this cruise because of the itinerary and date together with value for money. We had been to Alaska some 18 years previously on Holland America.
There is no doubt that this ship,and the suites look tired and need updating however everything worked in our suite but the shower in the bath was difficult to get in and out especially if the ship is rolling in rough seas. The steward service ...