204 San Francisco Senior Cruise Reviews

Excellent diner service staffs, cheerful and knowledgeable, specialty restaurant has excellent food quality but frankly was too much for us, tradition diner has good choice of food and menu every nights for 15 nights, deserts were so good ... Read More
Excellent diner service staffs, cheerful and knowledgeable, specialty restaurant has excellent food quality but frankly was too much for us, tradition diner has good choice of food and menu every nights for 15 nights, deserts were so good all over every dinning facilities, can't stop eating even we are not sweet lovers. Entertainment was so great, we were at princess theater every single night except may be the night out to excursion, Breakfast buffet has so many variety of fruits and never short of, staffs was so helpful to find for us on some special requests, Ship captain always keep us in the loop for unexpected and he was seen touring around decks always, One main reason for us to book Grand Princess again is because we loved its shows when we cruised with them to Mexico in 2017, was such an unforgettable experience then and now too, our next cruise to Alaska in May should be them too but unfortunately the itinerary won't suit us, so choose our 2nd choice Holland America instead, We even put down future cruise deposit, so we will be cruising with them to either Europe or Australia next year. Read Less
Sail Date December 2019
Selected cruise for its Hawaiian ports and warm weather plus sailing on the Grand via San Francisco. Amazing cruise, amazing service by Grand Princess staff, and beautiful islands. Highly recommend Grand Princess for its world class ... Read More
Selected cruise for its Hawaiian ports and warm weather plus sailing on the Grand via San Francisco. Amazing cruise, amazing service by Grand Princess staff, and beautiful islands. Highly recommend Grand Princess for its world class service, wonderful and warm staff, and clean ship. Though it's an older ship, staff work hard to maintain the Grand Princess, and officers and staff were present throughout the ship 24/7. Had an excellent cabin steward and professional and wonderful dining room wait staff. Amazing trip onboard the beautiful Grand Princess! Like our waiter, Jonel Bola said, "The Grand Princess is known for #1 service out of its entire fleet of 18 vessels." The entire dining room staff was amazing and wonderful to all its dining passengers. The food was good, plenty of desserts to choose from, and staff are generous with service, extras/portions, drinks, and smiles! All staff throughout the ship were kind, courteous, warm, and provided consistent service and were very hard working. Service throughout the ship was consistent and amazing! Ship Captain, JP Bryant, was very nice and courteous and always greeted passengers pleasantly. This was a 16-day cruise! Have done shorter and longer cruises, but a 16-day is a perfect amount of time for a winter getaway! I highly recommend the beautiful Grand Princess! Others might be concerned that it's an older ship but I find it to be quaint, comfortable, has character, beautiful, has internet service, and has excellent and consistent customer service. I've sailed on the Grand 6 times and each time I've experienced consistent customer service! And, if something wasn't right, staff will work quickly and very hard to make the problem right! No complaints when I'm on the Grand! Read Less
Sail Date December 2019
Grand Princess is 21 years old and still in good shape with many attractive public rooms. The multinational crew is well trained and friendly, the food and dining room service is fine, the entertainment is varied and well presented. ... Read More
Grand Princess is 21 years old and still in good shape with many attractive public rooms. The multinational crew is well trained and friendly, the food and dining room service is fine, the entertainment is varied and well presented. There are many sea days on this itinerary and lots of activities to fill your days. The Hawaiian Cultural team was excellent with talks, music, dance, arts and crafts, ukulele and hula lessons . The ports were easy to access on your own, tho we did do a whale watching tour in Maui that was excellent, a ship’s tour that was good value. Weather was mostly good, a little windy and rocky a few days, but not bad. We did this itinerary once before from Seattle, this cruise was very convenient since we live near SF. Embarking and disembarking was fast, easy and efficient. The balcony cabin was nicely appointed and our steward was friendly and efficient. The bathroom is a little small and there is a shower curtain not a glass door. there is enough storage. Read Less
Sail Date December 2019
This was a pre Christmas cruise that we extended to Dec 28.Exploring San Francisco before and after the cruise was an added bonus.We had the amazing itineraries of Hawaiian ports and then Mexican ports back to back.The ship was so ... Read More
This was a pre Christmas cruise that we extended to Dec 28.Exploring San Francisco before and after the cruise was an added bonus.We had the amazing itineraries of Hawaiian ports and then Mexican ports back to back.The ship was so beautifully decorated for the season,embarkation and disembarkation so easy,the cabin larger than the standard.The servers were enthusiastic and gracious.The food was excellent -the steaks on the Crown Grill done to perfection.The main dining room had offerings from Curtis Stone and the Vista was a reliable and tasteful place to dine.The afternoon tea in the dining room was delightful and an elegant experience. Sabatinis the Italian Restaurant even had the best desserts.Vines had Opus One bottles of which we bought 2 as gifts. Faouzzi, the pizza chef at Alfredo's pizzeria even created his favourite pizzas for us on request.The One 5 disco had a great DJ.Many fun activities on board for everyone-trivia a favourite, hula dancing classes and lei making before reaching Hawaii pleased everyone.There was even a native show when we were docked in Hawaii. The excursion at Honolulu visiting Pearl Harbor and USS Arizona Memorial and even to explore the submarine USS Bowfin was a once in a lifetime experience. The music especially the music of piano man Liam Stewart was exceptional.He even had his own 2 performances of Elton John songs in the Vista Lounge which were well attended. A couple of hundred children joined the ship with their families on Dec 18 and their spirit brought new joy to the ship and passengers. Adam Gorst the Hotel Manager was always visible with his wit, charm, and vigilance.The first woman Head maitre'd on Princess ships- interacted constantly with everyone during the dining with warmth and interest. A great time for every passenger on a newly renovated ship with lots of history and charm! Read Less
Sail Date December 2019
Beginning at SF was our reason for taking this cruise. We also wanted to see Hawaii again. Third, we liked the length of the cruise: 15. We three entered the ship expecting all things would be excellent; we had positive attitudes and, ... Read More
Beginning at SF was our reason for taking this cruise. We also wanted to see Hawaii again. Third, we liked the length of the cruise: 15. We three entered the ship expecting all things would be excellent; we had positive attitudes and, sure enough, the vacation was excellent. We found many things to do given there were 15 days and nights to do them. My son, the artist in the family, spent countless hours drawing wonderful pen and pencil sketches of the staff in our restarurant. Eventually, be began giving them away. Staff was overjoyed and the relationships were enhanced. One lead server said he sent a photo copy to his wife, she liked it, and she planned to frame and display it. We liked the islands and enjoyed the ship when it did its tight, slow turn on Kuai. My daughter became horribly sick when she rode on a ship tour for snorkeling at Maui. It was to be a 5 hour on water dive and they increased it to 6 while she vomited the whole time. When she returned, she remained sick that night and got up the next morning able to go have breakfast. The tour leader apologized and sent her a bottle of wine. She doesn't drink. I'm not a complainer, I know people get sea sick, and may I suggest something for Princess to pursue regarding passengers who do water-related tours? Why not encourage island entrepreneurs to estabblish small water taxi services so that passengers fallen sick can leave in first minutes of illness. When passengers buy a tour ( say, $150) they can option to buy the quick recovery insurance (say $25) and be returned to where the ship's small boats are working or to the pier. Others not insured and who need the service costs whatever depending on the entrepreneur. As a wrap up, part of our happiness was due to our suite C424. We liked its size, the balcony, the layout, and the perks that came with it. We had speedy boarding, and departure, as well. All in all, it became a vacation we expected on boarding. Read Less
Sail Date November 2019
We've been on this cruise many times. So all was as expected. There are many sea days filled with activities or just relaxing. Loved the lectures about Hawaii...culture/history/natural wonders...what to see and food. Loved the hula ... Read More
We've been on this cruise many times. So all was as expected. There are many sea days filled with activities or just relaxing. Loved the lectures about Hawaii...culture/history/natural wonders...what to see and food. Loved the hula and ukulele lessons, and all the Hawaiian crafts and music. Food was as always consistently good. Effy was giving out charms if you attended some of their workshops. These cute charms are great to give to grand daughters. Amazing to see the mass of women wanting these inexpensive freebies (and I was one of them :)). British Invasion singers were excellent. The Voice of the Ocean was funny and fun. We were surprised by the very talented contestants. Already taken many tours in past trips so this time we did the following local things... Hilo:Took free Farmers' Market bus took us to their local farmers' market and crafts' market downtown. Ate delicious Ono fish at a local restaurant. Shopped for inexpensive Hawaiian candy/cookies and coffee at local grocery store. Took taxi back from bus stop...$5 each for car load. Honolulu:Took bus (with Medicare card only $1) to Waikiki beach near zoo, visited best place for inexpensive trinkets/souvenirs...Duke's Marketplace, and walked all the way to end of Hawaiian Village Shopping (ate in food court) center. Took bus to Ala Mona shopping center. Thought it was too big and commercial so took bus back to ship. Arrived in time to see ship's visiting Hawaiian show. Mau,Lahaina: Walked all of Front Street (full of beach/ocean views, cute shops and cafes) to outlet shopping mall. Took local bus to Konopoli ($1 for senior). Walked beautiful beach. Had delicious Hawaiian lunch plate at Whaler's food court.Then took a taxi($17 or $5 per person if 4 or more) back to tender area. Kuai, Nawiliwili: Took free bus to tiny local shops/restaurants nearby (Also in walking distance.). Walked the nearby beach and grounds (otanical garden with koi pond) of Marriott Resort. Ate at Duke's. Took a free shuttle to Walmart to buy macadamia nut products and 100% Kona coffee. Read Less
Sail Date November 2019
We love Princess and enjoyed the 15 day Hawaii cruise. The ports were amazing and our room steward DeDe was outstanding. We have 2 more Princess Cruises planned. The new TV service is amazing. It was nice to have a relaxing cruise with 10 ... Read More
We love Princess and enjoyed the 15 day Hawaii cruise. The ports were amazing and our room steward DeDe was outstanding. We have 2 more Princess Cruises planned. The new TV service is amazing. It was nice to have a relaxing cruise with 10 Sea Days. We enjoyed just doing things we wanted to do and not feel rushed. We did Princess Excursions and enjoyed the winery visit in Mexico. We met nice couples in MDR and will stay in touch with them. Fast embarkation. The port was very busy and took awhile for our driver to get to the port but once there was fast getting on ship. The movie selection was mostly new movies which was nice and we looked forward each day to the new release for the day. One day F18’s flew over the ship several times and that was the talk of the ship. Would do cruise again. We met one man that had done the cruise 28 times. Read Less
Sail Date November 2019
This was our 20th cruise and 7th on Princess, so we are familiar with all things Princess. We chose this itinerary because we like San Francisco and wanted the stops in different countries before and after the Panamá Canal. The timing ... Read More
This was our 20th cruise and 7th on Princess, so we are familiar with all things Princess. We chose this itinerary because we like San Francisco and wanted the stops in different countries before and after the Panamá Canal. The timing (November 17 departure) fit our schedule and we were very fortunate with the weather; we had only one day of rain, that being an all day rain on the day of PC passage. We were in a mini suite on Dolphin deck, port side. Fairly comfortable with a nice bed (although we heard complaints from the older crowd that it was too soft), plenty of storage, 2 TVs and a smallish if adequate balcony. There was serious salt damage to the sliding door and exterior fixtures on the balcony but it didn’t affect our trip. Very few rattles and creaks as we had pretty calm sailing most days and nights. Now for the review: the crew was mostly nice, although not enthusiastic like we’ve experienced before. Cruise director predictably corny but that’s his job. Best cabin steward (Geoffrey) we’ve ever had. The food (and service) was not that great in the DR and only passably better in the Horizon court buffet. The overall decreasing quality of the DR food over the years is one of our main complaints with Princess. When you see menu inserts offering $20 meal upgrades, it seems like the chef has given up with every day food quality. Pizza still reliable, as is the hamburger/brat bar. Room service was great. Bar-tenders OK. Coffee bar folks very good, as was the coffee (worth the extra cost). The Cajun restaurant was in our opinion not worth the $29 ea upcharge, nor was the Crab night in the Horizon ($25 ea). Because of this we canceled our Sabbatini reservations and never missed it. The British pub lunches were very good. The entertainment was great the first half, especially ventriloquist Don Horn, and another comedian, but they swapped ships when we met the Emerald mid way through the cruise and the second half variety guys not that good. Nice theater though. Princess does a good job with the actual Canal passage, using a running loudspeaker commentary by a canal expert, and this was great. It was nice to finally do the transit. The other stops were ho-hum with tours to match. Cabo was very pretty and there was a nice boar tour. All other stops did not excite, and the tour leaders were either difficult to understand or lacked enthusiasm. Not a great value, especially the tour of Gatlin lake, which was nothing more than 90 minutes on an uncomfortable barge doing a wide circle around a few hundred acre inlet looking for lizards and monkeys in the trees. Wish we’d passed on that one. All in all, I would not do this one again as 15 days was too long, taking into account the 8 sea days (seemed like more) which gets monotonous. On the good side, since the average age on the cruise was maybe 75 years (lots of scooters) there’s no rush for deck chairs by the pool. More people in the shade than sun. Read Less
Sail Date November 2019
I chose this cruise since it did not involve a flight for my elderly mother. Prior to the cruise I read many reviews complaining about the ship. I am not sure why the reviews are so negative. The Grand Princess is an older ship but well ... Read More
I chose this cruise since it did not involve a flight for my elderly mother. Prior to the cruise I read many reviews complaining about the ship. I am not sure why the reviews are so negative. The Grand Princess is an older ship but well maintained. I did not notice any major maintenance issues in public areas. During the cruise I ate at both specialty restaurants, the Chef's Table, Pub Lunch and Club Class Dining. I also ate at the buffet. My least favorite experience was the Club Class dining. It was included since I booked a suite. I would have been disappointed if I had paid for the experience. The tables for two were too close together and the special table side item was a pasta dish. I thought the service was better in the other portion of the dining room. The Pub Lunch was a nice free experience and the buffet selection was limited, but good quality. If I had any complaint about the food is that sometimes it was "too fancy". I would have preferred plain food cooked excellently over just good food with garnishes. Where Princess could improve is in entertainment and activities. I would personally like to see less trivia and more enrichment lectures. Also, more production shows instead of comedy/magicians. Since this is an older ship, it does not have some of the spa features like the Enclave. There was a sauna & steam room, but the door to the steam room did not always close properly. Service for the most part was outstanding. The crew went out of their way to assist my mother, who has mobility issues. The assigned room steward was efficient, although not as friendly as some. Everything we asked for in the cabin was done. It is important when booking a suite to know what you are entitled to receive, so that you can fully enjoy the benefits. I had previously visited all the ports. A port visit to Victoria was cancelled due to weather. I will probably do this itinerary again in the future with my mother and in laws and hopefully will get to see Victoria then. Next time I will pick a different time of year. The cruise was a little rocky going up the coast. Read Less
Sail Date October 2019
Favorite cruise line. However here are worth wile notes Coastal Grand Princess 10/13/19 Safety Drill: Safety Drill should include importance of silence by passengers and STAFF specially during an incident as we had on ... Read More
Favorite cruise line. However here are worth wile notes Coastal Grand Princess 10/13/19 Safety Drill: Safety Drill should include importance of silence by passengers and STAFF specially during an incident as we had on this voyage. #1. Public announcements should only be made by well spoken English speaking staff. 1st announcement made was totally unintelligible and most passengers commented same. #2. When captain came on afterwards passengers & mostly bar staff continued their loud voice making drinks on a port day where only one bar open on deck 7. End result Captains comments very difficult to hear. Dining Service: Consider senior portions. Passenger mostly over 50 years old Or method for smaller portions Point: Less waste & smaller waist “White Coats” (Head waiter) what do they do but stand around. Regular staff seems to know what their jobs are and do it very well. Beverage Service. Bartenders:: Geo & Jenny exemplary service in attitude, graciousness, and entertaining. Wines available at “Vines” deck 5 Should be available through out the ship. $$$ in fact all brands and styles of alcohol should be available wherever provided. As gain $$$ A limit of 15 per day should roll over of unused drinks. Already paid for. If not used by end of cruise should be listed as unrefundable. Elevators Dings announcing arrivals need to be louder. Noticed many didn’t go to lift because they never heard dings Dress Code Inconsistency’s Dress codes published & posted not enforced. Passengers plan accordingly only to see others enter in Levi’s & Camp (Hawaiian) shirts, tennis shoes and hats on formal nights. And Shorts on normal dinner nights. Why have a rule that is not global. Not withstanding other eating venues, some passengers could have used less luggage if formal wear on formal night was optional. Disembarktion Initially all went well given the printed disembarkation instructions provided by Grand Princess we were told the only thing we needed to disembark was our cruise card. However, upon entering the terminal at custom they required passports. Therein was a delay in moving out as passengers scrambled to find their passports. On the positive side all princess staff direction at exit points were very efficient Read Less
Sail Date October 2019
1. Overall comments: This cruise exceeded all my expectations. I’d give it 10 stars if I could. I had read many reviews of this ship on Cruise Critic and they were decidedly mixed. Thus, I wasn’t sure what to expect. This cruise was ... Read More
1. Overall comments: This cruise exceeded all my expectations. I’d give it 10 stars if I could. I had read many reviews of this ship on Cruise Critic and they were decidedly mixed. Thus, I wasn’t sure what to expect. This cruise was amazing! The ship was wonderful and I saw no signs of the age and decay that I had read about. Everyone from Princess we met was great. The food was excellent. Our mini-suite cabin was very comfortable. I don’t know why people are so negative about this ship. Perhaps some people have ridiculously high expectations that no ship could live up to. For us, the experience on the Grand Princess was truly “grand.” How much did we enjoy this cruise? We only got off the ship one time even though we visited four ports in Mexico! 2. Food a. Horizon Court: The food in the buffet was uniformly excellent. Things were very fresh and everything was really tasty. So many people posted negative things about the Horizon Court, but I don’t get it. The staff was very friendly and the hand-washing station at each entrance was very comforting to see. All passengers entering were gently encouraged to wash their hands. There wasn’t a piece of brown lettuce in sight, typically the sign of a bad buffet. The smoked salmon was plentiful at breakfast, one of our favorites. The baked goods and fruit was all fresh. What REALLY surprised me was the overall atmosphere in the Horizon Court. It was downright calm and low-key. The indirect lighting, the carpeting, the comfortable chairs all worked together to create a very pleasant ambiance. b. Sabatini’s: We ate there one night and it was spectacular. The food was very rich and tasty. So many great flavors. The 3-pasta course was amazing. Service was also great. This was worth every extra penny. c. Crown Grill (Daniel from Brazil): We ate there early in the cruise. One of the steaks (the Sterling Chop) was perfect while the 14oz ribeye was a bit disappointing, although my partner ate it. The next day, he casually mentioned it to someone at the Guest Services desk. That person was named Oana who turned out to be an Assistant Maitre’D. She was very apologetic and said she would make this right. She invited both of us to dine again at the Crown Grill at no cost. This we did a few nights later. This time, the waiter (a wonderful guy named Daniel from Brazil) brought the raw steak to our table to get our approval before cooking it. The piece of meat was great and was cooked exactly as requested. d. Alfredo’s Pizzeria: Several Cruise Critic reviews suggested having lunch here on departure day, since it would be a lot less crowded. They were right. We had some wonderful pizzas that kicked off the cruise deliciously. They are hand-tossed and made to order. The view outside the window as the ship was getting ready to sail was a bonus. I thought about eating again at Alfredo’s later in the cruise but didn’t make it there. e. Salty Dog poolside: Food here was fresh and VERY tasty. The regular burger was great, but the Ernesto Burger made with prime rib and pork belly ($5 extra) was well worth it. Two thumbs up here! f. Coffee and Cones: Right between the two big pools, this location was great. I am not a coffee drinker, but I sure do like soft-serve with sprinkles on a hot pool day. There were almost never an lines waiting to get served here. g. International Café: Very popular spot located in the Piazza area. Even at peak times, I didn’t need to wait too long. The offerings were fresh and the options changed all the time. The sandwiches and soups were very tasty. This is a great concept. 3. Condition of cabin: Despite reviews to the contrary, everything worked in E729. All the doorknobs matched (a common complaint), the safe was handy, and the bed was very comfortable. The linens were like silk. The twin LG flat-panel TVs worked just fine. There were a number of lighting options. Closet space was more than ample, and the large bathroom was great. Having a tub was nice, and the water pressure in the shower was STRONG! 4. Elevators: On two occasions, elevators were out of commission. But, in both cases, crew members were working on the issue and the elevators were back in business very shortly. 5. TVs in cabin with on-demand programming: I knew that all-new LG flat panel TVs had been installed during the retrofitting earlier in 2019. We had two of these and they worked great. The choice of live TV channels was limited but acceptable. The on-demand programming was quite extensive. We watched several movies from the comfort of our mini-suite. 6. Production shows (Motor City, comedian, British Invasion) and movies in the Princess Theater. The two production shows we saw were quite good. The one comedian we saw was also very funny. We also took in the film “Rocketman” in the Princess Theater. That worked very well and the sound and picture quality were great. 7. Balcony: We carefully chose our mini-suite because it had the double-width balcony that was private. Nobody could see onto it and the balcony wrapped around the stern of the ship providing views in two directions. That was great! 8. Ease of boarding and disembarking: Nothing could have been easier. The relatively new cruise port at Pier 27 in San Francisco worked super well. In the ports, people seemed to be getting off and on the ship with no major issues. I didn’t see a single “pier runner!” 9. Pools: We mostly used the Neptune and Calypso pools, neither of which were ever very crowded. There were always plenty of chairs and loungers available; space was never an issue. The pools were large enough and the water was just warm enough. With one pool exposed and one covered, these were great choices. I didn’t visit the other pools on the ship, but they looked nice. I didn’t watch any “Movies Under The Stars” poolside, but I did see some other shows shown there. Watching an NFL game on the giant screen while lounging in the pool was a major highlight of this cruise! 10. Casino: I spent some time there. It was decent sized but a bit dark and forbidding. The smoke smell was strong, but not on the smoke-free days they had there. Most of the staff was Eastern European and not uniformly friendly. Still, it was a positive experience. 11. Internet: Despite what cruise lines say, internet speeds are slow. Princess claims to be fixing this with its Ocean Medallion service, but I’ll believe it when I see it. Speeds were no slower or faster than I’ve experienced on other ships. 12. Cabin steward: We had the best steward ever: Roberto Leynes. He was always hanging around in the hallway outside our cabin, but not in a creepy way at all. He was just so friendly all the time! 13. Friendly staff: Leo and Oana at the Guest Services deck were exceptionally helpful. Knowing all the crap they must deal with on a daily basis, I was so happy to receive such excellent service from them. 14. Walking on the Promenade Deck: This was our regular form of exercise with great views and fresh air to boot. In order to completely circumvent the ship, one had to go up a flight of stairs to the Emerald Deck at the bow and back down the stairs to the Promenade Deck on the opposite side. The deck narrows down quite a bit in some locations, but things never got too crowded and it was easy to work up a sweat while circling the ship. Read Less
Sail Date September 2019
We chose this cruise for the departure port and itinerary, but I wouldn’t change anything. The ship is older and doesn’t have all the wizz bang features of the new ships, but that’s not why you cruise to Alaska. I didn’t notice any ... Read More
We chose this cruise for the departure port and itinerary, but I wouldn’t change anything. The ship is older and doesn’t have all the wizz bang features of the new ships, but that’s not why you cruise to Alaska. I didn’t notice any maintenance issues or problems with cleanliness. No funny sewerage smells or problems with air conditioning. Our stateroom was always clean and very comfortable. The size was not massive, but more than enough considering the amount of time we spent outside our cabin. Overall the crew were very friendly and efficient. I agree with some of the comments about the buffet, but if you choose carefully you can still have a good meal every time. If you time your meals correctly there are virtually no queues and we always found a table. Remember there is another seating area towards the back of the ship on both sides. We chose traditional dining for dinner and were able to get a table for two after requesting it on the embarkation day. We had to share for the first night, but had our own table for the rest of the cruise. The menu is adequate and again with careful choices you can have a lovely meal every night. The Crown Grill was excellent. Great food and service. Alaska was amazing! We even saw the Northern Lights (on the departure out of Haines and only for about fifteen minutes). I would happily cruise on the Grand Princess again. We’re already planning to repeat this cruise with our kids in a couple of years. Read Less
Sail Date September 2019
We are elite with princess and last cruised on Princess Grand 3-2019 for the Mexico Rivera cruise. This trip was Alaska, 10 days round trip from San Francisco. Its my opinion that service on Princess Grand has improved. Staff constantly ... Read More
We are elite with princess and last cruised on Princess Grand 3-2019 for the Mexico Rivera cruise. This trip was Alaska, 10 days round trip from San Francisco. Its my opinion that service on Princess Grand has improved. Staff constantly ask if everything is ok. horizon court seems to have improved. We are a fan of the club class dinning option and each meal we get an additional item not on the regular menu. Wait staff in club class dining is excellent. Our head waiter was Giovanni and he always fixed an extra dish, usually a delicious pasta. All our excursions were excellent, timely etc. I think this is here Princess excels. What we are not a fan of is the constant promotion of sales and the unnecessary sales flyers that clutter the Princess patter news letter left in our state room. It is an unnecessary waste of paper and printer ink. Passengers should be allowed to opt out of sales promotions and save the environment. The piazza on decks 6 & 7 reminds me of a garage sale with all the tables of sales items. I think & have suggested that the sales items be moved to improve the ambiance of the piazza area. Internet speed has improved since Grand has been wired for medallion, although not on it yet. Entertainment, Grand is still offering the British Invasion and Motor City which we have seen several times over the years. I must say the British Invasion this cruise was the best performed of any of this musical. The Hungarian strings and Piano in the Piazza was superb. This is another area that we like the performances in the Piazza. Read Less
Sail Date September 2019
A cruise to Alaska was my dream trip! Even though the cruise ship was not over the top and you can tell it has some wear and tear, the destination was SPECTACULAR! DINING -- Roger Mora in anytime dining is the BEST waiter ever! You ... Read More
A cruise to Alaska was my dream trip! Even though the cruise ship was not over the top and you can tell it has some wear and tear, the destination was SPECTACULAR! DINING -- Roger Mora in anytime dining is the BEST waiter ever! You can take 2 bottles of wine per person and some water on board -- do it! It will save you lots of $$$$! Just uncork the wine before you go to dinner and you won't have to pay the corkage fee. :) The martini bar staff are hysterical! SHOPPING -- Don't get roped into the jewelry sales, these "used care salesman" are too much! Save your money! Make sure you load the app right away. There are specials that you can use the first day that no one tells you about, but they are on the app. Go to the shopping meeting in the theater to get special coupons and city maps. Don't forget to take your coupons with you to town! ONBOARD APP/INTERNET -- You can also use it to text each other on the ship for free. This was very helpful in keeping track of our group. The internet package is expensive and not really worth it. Unless you are a social media hound, don't bother paying the extra. I was so buy having fun, I didn't really use it. Plus, you can only use it on the ship. When you are in town, it doesn't work. I could have bought a roaming plan from AT&T for $80 less. ENTERTAINMENT -- Make sure you go see the comedians and shows, we were not disappointed! a nice surprise was the Escape Room -- it was a lot of fun -- even solving it with strangers! Be sure to watch the Wake Show - it has important info! PICTURES -- The easy disembark ramp usually has the picture opportunity, go early for the formal night (the photographers take breaks right at the busy time), do lots of poses and have fun! We took stick on mustaches for our formal night and that was the best one of them all! Beware of the picture package prices -- they are EXPENSIVE! Read Less
Sail Date August 2019
The cruise itself was very nice. The food in comparison to several other cruises was below average, the buffet was terrible, along with the dessert. The main dining rooms were maybe average. The only good meals on the ship were the ones ... Read More
The cruise itself was very nice. The food in comparison to several other cruises was below average, the buffet was terrible, along with the dessert. The main dining rooms were maybe average. The only good meals on the ship were the ones you paid for. The stewards bar mannager, waiters, room attendant, were all above avg. The ship itself was a little dated but other than that Alaska was very pretty Coffee wasn’t that good, mostly weak. Entertainment wasn’t bad, but could have been better, after comparing with past cruises. Paid $100 for internet service and it seldom worked. Very frustrating. As stated above, all service people were super nice. We never went to the buffet for breakfast, but went there at other times and each time the food was bad. The desserts were not very tasty either, especially in the Piazza, pretty to look at, but not tasty. Cheap ingredients????? Read Less
Sail Date August 2019
As you can see with the grades I gave in most categories, performance by crew and ship were above average. Allowing for some gaffes in food preparation, and "tendering", I still stand by my ratings---but--and of course their are ... Read More
As you can see with the grades I gave in most categories, performance by crew and ship were above average. Allowing for some gaffes in food preparation, and "tendering", I still stand by my ratings---but--and of course their are some "buts"-- TENDERING: What was baffling to me was how terrifically competent the embarcation and disembarcation process was, yet when it came to the tendering process, the resulting confusion exhibited by large numbers of staff gave me the impression of a crew that was going through the process for the VERY FIRST TIME! It is not that the process took a long time,and yes it did, but that in the process, staff appeared confused, causing frustration to passengers.On this trip, our ship docked on time at 2:00PM-our group's tender landed on the dock at 4:45PM. It was a lesson on the danger of booking a tour with anyone other than Princess. Fortunately, our tour vendor in Juneau(MARV & HARVE) gave us a full refund which of course did not reverse the fact that we lost out on a port experience. I will continue to use shore based vendors but never where tenders are involved. DINING LOCATIONS: We dined almost 90% of the time in the dining rooms, including breakfast & lunch: as for the few times we ate in the buffet, we found the quality and preparation very good using buffet standards. As pointed out by others, there just aren't enough seating in the buffet. I appreciated making gluten free toast available in the buffet as well as the dining rooms. Main dining rooms are DA VINCI AND MICHAELANGELO, STACKED ON TOP OF ONE ANOTHER ON DECKS 5&6. We had evening meals on the "anytime" basis: a word of caution--there were 2-3 nights where there long lines to get into the"anytime" dining room. QUALITY AND PREPARATION OF FOOD: I give high marks for the most part in this category: beef in the form of prime rib and beef filets, as well as roasts were available and nicely done, with lobster and their version of baked alaska served. Same for seafood. I felt the quality of the lunches was extraordinary-two of the best meals we had were at lunch-a wonderful, tasty, thinly sliced london broil, and a few days later, beef bourguignone, tender and reeking of the red wine used in its preparation. Also lots of interesting,difficult to prepare appetizers at both lunch and dinner. Not to be missed are deserts in the evening designated "CHOCOLATE JOURNEYS"-the best I have ever tasted. This is my only criticism---why jeopardize your rep by offering dishes so far from what it should be, as to be laughable-do what you can do and do that well. Two dishes fit this category and were flops, both involve stews or soups. The first flop was CIOPPINO: a dish invented by Sicilian fishermen in San Francisco, it is a fish stew rich in tomato flavors, Italian seasonings, and with whatever seafood you have in your refrig, like white fish, shrimp, crab legs, clams, muscles. Princess' version of Cioppino was a few pieces of dried seafood, sitting in the middle of a few ounces of thin, watery broth. A few nights later came another soupy disaster-Alaska Fish Stew-same criticism-a few ounces of thin broth that hardly covered the bottom of the bowl and a scattering of wilted seafood. INCREDIBLE! One final observation: Princess has done an outstanding job of providng prompt, friendly service at the information desk-I never saw the long lines as I have seen on other ships-this shows a real commitment to passenger convenience. We chose a $ 229 wine package for the 10 night cruise that gave us each night a bottle of wine with menu price of up to $ 45-we thought that was a bargain and highly recommend that if you like wine or sparking wine with dinner. A final comment about dining room service, which overall was good: waiters will happily serve you tea or coffee after dinner, but you may have to flag them down to get a 2nd cup, which I really enjoy at the end of a good meal. RICHARD HURLEY WALNUT CREEK, CA Read Less
Sail Date July 2019
This was our 18th Alaska cruise. We have done several with Princess and also with four other cruise lines. We have done four Princess cruise to Alaska from San Francisco. EMBARKATION Our travel agency provided transportation from ... Read More
This was our 18th Alaska cruise. We have done several with Princess and also with four other cruise lines. We have done four Princess cruise to Alaska from San Francisco. EMBARKATION Our travel agency provided transportation from Roseville, California and we had a comfortable ride directly to the ship. We arrived about 1:00 PM and were on board within a few minutes. The check in process was very efficient and there was no need to wait to board. Our cabin was ready and we went directly there to drop our bags and then proceeded to the lido deck for lunch. CABIN We had an outside cabin E 712 on deck 8 (Emerald Deck) with a partially obstructed view. On two occasions we had painters working right outside our window. We liked the layout of the cabin with the head of the bed against the side wall. This is much better than having the bed against the window which necessitates your climbing onto the bed to look out the window. The cabin had a vanity for my wife’s use with three drawers. Two night stands each had two drawers, a shelf and reading lamps. The closet was probably the smallest we have had on any of our cruises; perhaps three feet wide. There was a narrow closet with shelves for storage of folded clothing. It had an abbreviated safe that was just large enough to hold our valuables. The bath was adequate with the typical small shower with a curtain. Three shelves for storage were on the right side of the sink. A TV that was probably about 45 inches was hanging on the wall opposite the bed. FOOD We ate most of our meals in the main dining room, but also had some in the lido restaurant. The food in the main restaurant was fair to good. At most lunches and dinners, I had fish and those meals were usually pretty good. The Salmon was especially good. It is available every night and is worth having several times if you like fish. One night I had a rib steak and it was poor quality. The lamb was good. On one formal night, they served lobster and it was very poor quality. It should not have been served. The waiters were always pleasant and excellent. On a couple of nights the service was slow due to problems in the kitchen. The food in the lido restaurant was usually tasteless, which is normal. The quality is also not a good as in the main restaurant. There was a good selection and several types of themes were followed. We noticed Mexican and Asian and one night they had Bavarian food. The first day we had hamburgers with fries at the grill near the pool and they were very good. I also had a slice of pizza one afternoon and it was fair. We have had poor luck at the specialty restaurants in the past so avoided them on this trip. ENTERTAINMENT We don’t care for the productions shows put on by Princess, so we usually avoid them. We did see one on this trip and it was just so-so. Other passengers seemed to like several of the production shows. There was a good comedian. A female singer was so-so. A comedy/magic act did not go over very well. Princess is not known for their entertainment and it showed on this cruise. We were on the Royal Princess in April of this year and the entertainment was much better. One night there was a singing talent show put on by 6 passengers. That was quite good. DISEMBARKATION On the last morning of the cruise, we went to the Vista lounge, which is the area where Elite passengers wait to leave the ship. The Captain’s Club representative was there to assist in the disembarkation process and did a very efficient job of announcing the departure time for the various groups. We left the ship a little ahead of schedule and were on the bus and on our way home within minutes. INTERNET The internet service on the Grand Princess was the worst we have experienced on any of our 50+ cruises. Being Elite members of the Captain’s Club, we were provided with 250 minutes of online time. I tried to get online every day and was only able to do it three times. The first day was fine, but after that the problems were constant. I used up all my time waiting for email to be downloaded and most of it never got to that point. I finally went to the computer room and asked for some of my time back. He gave me another 200 minutes, but it did no good. I still spent most of it waiting for a download that never happened. We were on the Royal Princess in April of this year and the Internet was fantastic during the entire trip. Something is radically wrong with the system on the Grand Princess. I don’t understand why they don’t fix it. SUMMARY It was an enjoyable cruise. The sea was slightly rough on the way north and the weather was cold, foggy and overcast most of the time in Alaska. It was not one of our best Alaska cruises for weather. However, we did not have rain in any of the ports. On the way back, the sea got a little choppy again, but it was not noticeable on board. As we approached the north end of Vancouver Island going north, the captain came on the PA system and announced that a helicopter was coming out to pick up a passenger that needed to be transported to a hospital. About 3 hours later, the helicopter showed up and picked up the passenger. It was necessary to change course to meet the helicopter. Later that day, the captain announced that we would not have enough time to stop in Juneau and would go to Tracy Arm instead. The cost of all cancelled tours was refunded to those passengers with tour reservations. Everyone on board seemed happy that the ill passenger was being cared for properly even though we lost a port day. Read Less
Sail Date July 2019
Maasdam cruise to Alaska 2019 Positive Experience: Our Holland American Line (HAL) cruise consultant, Amy, was a great help to us in managing our cruise including a cabin upgrade. The ship is beautiful, very clean and in excellent ... Read More
Maasdam cruise to Alaska 2019 Positive Experience: Our Holland American Line (HAL) cruise consultant, Amy, was a great help to us in managing our cruise including a cabin upgrade. The ship is beautiful, very clean and in excellent condition. The HAL staff in all areas was very friendly, competent, and professional. Our cabin stewards UGIH and Deni were the best we have had on any cruise we have taken. For a pleasant change, the internet, while expensive, was the fastest we have ever experienced on a cruse by a factor of ten. Boarding and disembarking was fast and efficient. Negative Experience: The TV news stations, CNN, BBC, Fox were not available most of the time and on an unpredictable schedule. The “no signal available” message was even on all day while moored in locations like Anchorage & Juno AK and Vancouver & Astoria OR. With all the electronics that is on that ship, they can’t find a satellite signal?. On a Maasdam cruise two years ago they found a signal in places like Pago-Pago, New Caledonia and Vanuatu. The food in the main dining room deteriorated since our last Maasdam cruise in 2017. I ordered prime rib that was so tough that cutting it with a table knife was difficult and I could not chew it enough to swallow. I doubt that it was even prime rib. My wife had strip steak that was very tough and four others at our table had similar problems with their strip steak. My wife and I are not “meat and potatoes” people but it appeared to us that the chief tried to outdo himself with mostly “gourmet” offerings every night. An example of some choices in one meal: Foie Gras with Apple Tarte Tatin, Sunchoke Soup, Lemon Grass Coconut Tofu Curry, Pan-Seared Cobia. Additionally, at least four times per day we would be approached by a staff member trying to sell us on the pay restaurant Canaletto. We had dinner there one evening and the food was good but not as good as our two previous Maasdam cruises or our neighborhood Italian restaurants. The laundry service was poor. Anything that we sent that required pressing had to be sent back because it was wrinkled. My wife and I are both retired corporate executives and strongly suspect that there was a change of management or operating budget on the Maasdam since our last cruise. Read Less
Sail Date June 2019
We like Holland America. And we selected this cruise because of the itinerary. We were on the ship for 8 weeks starting in San Francisco on June 18. The Maasdam went to a lot of ports in the first 3 weeks. Namely Ketchikan, Sitka, ... Read More
We like Holland America. And we selected this cruise because of the itinerary. We were on the ship for 8 weeks starting in San Francisco on June 18. The Maasdam went to a lot of ports in the first 3 weeks. Namely Ketchikan, Sitka, Anchorage, Kodiak, Valdez, Homer, Haines, Juneau (where we did a helicopter flight to 2 glaciers), Wrangell. We saw Hubbard Glacier up close and also College Fjord. Then we did the Inside Passage and went south to Vancouver (the only rainy day) and on to Port Alberni and Astoria before returning to San Francisco. This was the end of 3 weeks. We then started north again and went to Seattle, Victoria BC, Ketchikan, Sitka, Dutch Harbour (and Unalaska), and then on to Nome. This port even the captain hadn't been to and he still hasn't because the seas were too choppy for a safe tender journey. So we missed it unfortunately. Then we went on to Petropavlovsk in Russia and from there to Kushiro in Japan. All brilliant places. Our second 3 weeks ended in Yokohama, Japan. And so the last 2 weeks of our cruise started. Yokohama is a very modern city and it is quite easy to get around. Our next port was Shimizu, then Kobe, Takamatsu and Kochi where it was market day. Very hot in Japan in August though. Kanazawa was lovely. Then we went back to Russia to see Vladivostok and Korsakov. From there back to Japan. Otaru is a lovely town with great shopping. Our last port before returning to Yokohama was Hakodate. Also really nice. So all in all a great cruise with lots of very different ports to visit. We really enjoyed it and we met great people on this cruise. We would certainly do this cruise again if we could. We did not use the ship's shore excursions as they are too expensive. We went on independent tours with local touring companies and they were great. Some were booked by us (and listed on the relevant Cruise Critic Roll Call pages)and some by other Cruise Critic members Embarkation went very smoothly, disembarkation was also great as long as you waited until the last moment and most people were gone. The Maasdam is an EXC ship and therefore hasn't got the production shows that other ships in the fleet have. There were lots of lectures relating to the areas we sailed through. But we enjoyed that. We especially enjoyed Naturalist Gloetta, she is a marvel and so enthusiastic. Everyone loved her and at the end there was standing room only. But still, every night there was some show, either singer(s), piano players, violinist, even a rock and roll band and a hip hop group. Plenty of things to do We especially liked Lee the piano man. We sat most nights around the piano and sang our hearts out. Really great fun. Dining was hit or miss. Some meals were absolutely fabulous and others so so. Breakfast and lunch were mostly good. The crew is fantastic, from cabin stewards to bar staff to Lido staff and also the dining room. Laundry was done perfectly. Were there any hiccups? Sure, there always are small problems, but they were overcome and we all learned from it. Would we sail Holland America again? Absolutely. Our next cruise will in December, again on the Maasdam. Read Less
Sail Date June 2019
We picked this 21 day cruise, longer than most Alaska cruises, because we love Alaska and the ship went to ports not often visited by cruise ships. The Maasdam is a relatively small ship that has a great variety of decks to view glaciers, ... Read More
We picked this 21 day cruise, longer than most Alaska cruises, because we love Alaska and the ship went to ports not often visited by cruise ships. The Maasdam is a relatively small ship that has a great variety of decks to view glaciers, etc. Cabin was standard but we loved that the bathroom door had a magnet that would hold door open so you don't have to turn on a light at night to use the bathroom. We only ate at Lido - Food was OK, but "hot" food was almost always cold. According to the crew, the salmon served were pink salmon - the second least flavorful of the 5 species of Alaska salmon - I expect a premium cruise ship to serve quality salmon - at least they were Alaska salmon, not farm raised. This cruise was an Exc In-Depth cruise - the program was basically in disarray; only Kent Syverson, a glacier geologist, was excellent; others provided little of value. The evening entertainment was mostly very good - there were no ship singers and dancers - a good move. The sound system/speakers in the showroom were excellent - much better almost distortion free sound than on the other 3 Holland America ships we have been on. Housekeeping service was very good. Lido service was friendly but seemed to be understaffed - most of the time we got our own coffee, tea, and refills. The ship had some problems with managing tendering - it was such a long time to get ashore (about 2 hours) in Juneau that we decided not to even go ashore. In the crew's defense, they did better on some later tenderings. Cruise director Lance did a credible job of providing Port information. The woman in charge of Shore Excursions gave a couple of briefings on available excursions that showed she knew nothing about Alaska or what a National Park was - after the 1st week she didn't give more briefings. Weather was wet much of the trip but that's the chance you take in Alaska. We would go again. Read Less
Sail Date May 2019
Great destinations, comfortable staterooms and five-star service both in the dining and room service areas. Could not ask for a better first-time experience. The food was great both in the buffet areas and at the traditional dining ... Read More
Great destinations, comfortable staterooms and five-star service both in the dining and room service areas. Could not ask for a better first-time experience. The food was great both in the buffet areas and at the traditional dining tables. Our waiters were professional and thorough in everything they did. The desserts, of which I had too many, were splendid. The highlights of the cruise, of course, were the ports that we visited. Ketchikan, Juneau, and Skagway, as well as Tracey Arm Fjord and Victoria, BC. We had great weather at each location and will be going through the pictures for weeks to come. On our excursions, we played with a team of dogs training for the Iditarod, and some sled dog puppies. We saw killer whales, humpback whales, sea lions, and bald eagles. Bald eagles were so abundant I had to compare them to pigeons. We also enjoyed a pleasant walk through the rain-forest in Ketchikan. I would go again and again. Read Less
Sail Date May 2019
This is our fifth cruise on this particular ship. Grand Princess is one of our favorite ships for the following reasons (in no particular order): WRAP AROUND PROMENADE - We walk around the promenade daily for exercise, and later, for ... Read More
This is our fifth cruise on this particular ship. Grand Princess is one of our favorite ships for the following reasons (in no particular order): WRAP AROUND PROMENADE - We walk around the promenade daily for exercise, and later, for digestion. COVERED POOL AND CONSERVATORY - The ping pong tables are actually usable, without wind tunnel. The shared puzzle area is out of the way. The covered pool is nice place when weather is too hot or cold for us in the open air pool. NICE GYM PLACEMENT - The gym machines look out from the 15th level. Noted many more cruisers utilizing gym than on previous cruises. Always full with very little trickling-off as cruise neared end. Nice view. Going to be sorry to see this ship move. Add to that: SAN FRANCISCO HOME PORT - Convenient home port with round trip cruises. BEST EMBARK/DEBARK EXPERIENCE - New Pier 27 is one of the best with always friendly, efficient staff. Many things to like in food service as well. This was one of the best cruise experiences we have had: Food and service in Davinci MDR was wonderful. I heeded our waiters' (Norman) recommendations for the most part and we were never disappointed by the food flavor. Norman was attentive and entertaining. My fall-back is the always good, daily available salmon, if the nights menu items are unappealing. I found the food in MDR better than the Crown Grill experience we had one time on this cruise. We were fortunate to have wonderful dinner-mates at our table-for-eight. We visited the buffet for breakfast and lunch. I ordered omelets daily and they were done well each time with a generous amount of ingredients. We have, on past cruises, found MDR breakfast better than the Buffet. This time we ate breakfast in the buffet, exclusively. The bacon was mostly crispy...a plus. We ate lunch at venues throughout the ship. The soups were a favorite. The ship is getting old, no doubt. However, everything worked for us. Even the hinges in our cabin were silent. I get up earlier than my spouse, generally getting out for exercise and fresh air between 5 and 6. I never woke my spouse on these early exits from the cabin. Also, noted the upholstery in places was new...particularly in the Vista Lounge. New plastic, green chairs in the open air pool area are more comfortable than the wicker ones in the covered pool area. One glitch happened with the propulsion system encountered a problem that delayed out approach to Ensenada. The 30 minute delay was unnoticeable. The ship stayed an additional hour in port to accommodate those going ashore. We use internet sparingly. Internet service seemed better this trip. Of course, can't be compared to home wifi. Service dropped once in 10 uses. Took one Princess tour from Hilo. Nice experience there. We generally do our own thing, having used near port, car rental services in the past. Stayed on the ship in Ensenada. Overall...very pleasant cruise. Read Less
Sail Date May 2019
This was our 25th cruise, 5th on Princess and 3rd on the Grand Princess. My wife and I have cruised all the major mass market cruise lines, Carnival, Princess, HAL, Norwegian, RCCL and Celebrity. We cruise just to be on the ship, not for ... Read More
This was our 25th cruise, 5th on Princess and 3rd on the Grand Princess. My wife and I have cruised all the major mass market cruise lines, Carnival, Princess, HAL, Norwegian, RCCL and Celebrity. We cruise just to be on the ship, not for ports or itineraries. We enjoy relaxing, reading, looking out at the ocean, entertainment and good food. We are basically cruise potatoes. I provide this information just so you know where this review is coming from. As stated, this was our 3rd time on the Grand Princess and she had just come out of dry dock, which basically was done to electronically equip her for their Medallion service. There was some changes of carpeting and some cosmetic sprucing but really not a distinctive noticeable change since the last time we sailed on her, other than the mailboxes outside the rooms were gone. My problem with Princess as a whole is with their stateroom size. We typically book an oceanview cabin (picture window) and their oceanview rooms are among the tiniest of any of the mass market cruise lines (ditto their bathrooms).They seem to be competing with Norwegian for who can have the tiniest oceanview staterooms. Sometimes we get a balcony (we didn't this time) and those are also smaller than most standard balconies. We knew this going in, so it was expected and was not a surprise. What was a surprise was our oceanview stateroom was even tinier than normal. I'll get to that later. The other negative surprise is that the food, particularly the buffet food, has gone down in quality (and choices) from when we last sailed this ship. It went from sometimes mediocre to now, mediocre at its best. The MDR menu has, as do most cruise lines, one side of standard choices that never change and the other side of the specialty options for that particular evening. The standard fare usually consists of a meat dish (typically a steak of some kind), a chicken dish and a seafood dish. The daily change entrees usually consists of different fancy or gourmet dishes. On their standard side of the menu, the dinner meat option is now a hamburger and fries. How classy can you get??? It seems like they are trying to go cheap on the food wherever they can. We did eat at the Crown Grill one night, their extra fee specialty restaurant and I had one of the best filet mignons I have ever had but you have to pay extra to get that. So why did I give this ship 4 stars? Because we had possibly the most fun on this cruise ever. Every single one of the staff we encountered could not have been nicer. They bent over backwards to do what they could to make sure you had a great time.Friendly and accommodating to the extreme. While the food has deteriorated the entertainment and cruise activities have improved. Kevin, the cruise director, was the best cruise director we have had in 25 cruises. he obviously loves his job and it shows. Ditto for his assistant, Martin, who ran many of the activities and has a great sense of humor and fun. We got more involved in the activities on this ship than we usually do just because the entertainment crew were so personable and so much fun to be with. My wife and I enjoy production shows with singing and dancing, costume changes and set changes. The singers and dancers in the main theater were outstanding and fun to watch. Loved the costumes and sets. There were four production shows, The last one, Born to Dance, is a show that Princess commissioned Steven Schwartz to produce for them. It is, as you might suspect, a showcase for the dancers. It is absolutely the best production/dancing show I have ever seen, and I have seen it four times now. The choreography is just phenomenal. There was a lounge act, Fee Fee and the Sentimentals, two female sings and a 4 piece combo band that were just great. It was hard to not want to dance when they played. Their shows were usually packed. Aside from the usual trivia and Karaoke game activities. they had some unique fun and funny game shows that we really enjoyed. So while the food quality went down, the entertainment quality, which was already high, went up. Now, for my cabin surprise. I supposedly had an upgraded oceanview cabin on midship Plaza deck. As stated Princess cabins are small. Normally, there oceanview cabin consists of a bed or beds (depending upon whether you request twin bed or queen size) pushed up against the back wall where the window is. There is a night stand on each side of the bed, if you have it configured as queen or two nightstands in between the two twin beds. That takes up the whole width of the room. Across from the bed is a desk with a mirror, a refrigerator built in at one end of the desk, some shelving above and that is it. On the other side of the wall the desk is mounted to is a closet, some shelving for clothes, a shelf safe and the tiny bathroom. The first thing I noticed when we entered the room, is there was only one nightstand (which also holds the reading lamp). It was on the side my wife traditionally sleeps on and she is also an avid reader. I have a CPAP machine. Without a nightstand, my only option was to place it on the floor. I copntacted my room steward who told me the room WAS TOO NARROW to place a second nightstand in there. I had been in an oceanview room on Princess before and had two nightstands and told him so. He said that the other oceanview rooms had two nightstands except for the room I was in and the one next too mine. They were a little more narrow that their already narrow oceanview rooms. He said he would talk with his supervisor to see what could be done. He later brought in a cardboard carton for me to use as a nightstand to solve the problem although I still had no reading light. So except for a cardboard nightstand and dummying down on the food, we had a great cruise on the Grand. Would I sail her again? Probably, if the incentive package was right but I would be very careful about my room. Alaska is drop dead gorgeous and even though we do not cruise for ports or itineraries, Alaska cruise are among our favorites. Read Less
Sail Date May 2019
Hawaii round trip from S.F. a Ideal itinerary. Food in dining rooms have become Nothing to brag about. A surprise to us from a Princess product. Horizon court has a good selection, Drinks are now offered in Smaller Glasses instead of a ... Read More
Hawaii round trip from S.F. a Ideal itinerary. Food in dining rooms have become Nothing to brag about. A surprise to us from a Princess product. Horizon court has a good selection, Drinks are now offered in Smaller Glasses instead of a regular glass. Why ? Guess they want you to order more and keep the dish washer busy. Service in the Horizon lacks as employees seem to have a attitude. Ship does show its wear and age, surprised after the dry dock it was in weeks before we sailed. Must be more important to upgrade the medallion system and newer TV's , rather than older worn furniture, water pipes and overall the skeleton of the ship. Major problem in room as the Toilet did not flush and slow response to rectify the situation, after an hour I called front desk and asked for an estimated arrival of maintenance personal, as well as notifying them that it sounds as if water is running down the interior of the walls. Wife was going to use facilities elsewhere when she saw Water poring down the Elevator door, maintenance was busy everywhere. Note elevator were taken out of service (caused a bottleneck of people trying to go up or down). Electrical systems were effected and floors on effected elevators need replacement now. Entertainment on board was nothing to brag about, mostly ships dancers and band. Magician was the best venue. The "Come Back New" motto was definitely not part of this cruise. Is it all about cost cutting ? Maybe so, But losing loyal customers may be the end result. Read Less
Sail Date April 2019
Club Grazie Palazzo Venetian gifted me this cruise. I am thankful as it was a great restful vacation. We chose it as it had a lot of restful sea days and princess cruise slogan is come back new and the relaxation and fabulous beds ... Read More
Club Grazie Palazzo Venetian gifted me this cruise. I am thankful as it was a great restful vacation. We chose it as it had a lot of restful sea days and princess cruise slogan is come back new and the relaxation and fabulous beds ensured that. We were pampered the whole trip and the service cannot be exceeded anywhere else. Mauii was great to walk around and touch toes in ocean. The plantation farm train ride and waterfall viewing in Kauai was great fun, feeding baby pigs and seeing chickens everywhere The botanical garden and waterfall tour in hilo was great. In Honolulu you can't get close enough to memorial which is a bummer but still great to review the history and honor our fallen military. Stopping in Ensenada to pick up handmade purses was a bonus. The food service on this cruise was the best I have ever encountered anywhere. Princess Cruise should be proud of all these employees. Read Less
Sail Date April 2019

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