4 San Francisco Oceania Regatta Cruise Reviews

Regatta, SF to Tahiti Nov 1-Nov17, 2019. Concierge cabin deck 7. Worst cruise I have ever been on. Most disorganized ship ever and I have traveled with most of them. Left-over foods served, same foods daily. Service desks, ... Read More
Regatta, SF to Tahiti Nov 1-Nov17, 2019. Concierge cabin deck 7. Worst cruise I have ever been on. Most disorganized ship ever and I have traveled with most of them. Left-over foods served, same foods daily. Service desks, destination desks, concierge desk, top management in restaurants uncaring and downright rude to guests. Rude staff. Ship Regatta just underwent revamping and it was pretty, very nice, but the personnel on the ship was the most horrible I have ever experienced. My 1st time with Oceania; I choose it for the Tahiti location and the ship size (Azamara ships and the Pacific Princess have the exact same ship (the R-ships 684 guests) which I prefer for the size). If you like this size ship I suggest to travel with Azamara or Pacific Princess! Oceania choose ports in Maui and Tahiti which had absolutely nothing there (that is because it is cheaper for the ship to pay than going to a popular port). The final port in Tahiti was on Sunday (everything closed) and we were put on a bus ($149 each) to a holding cell out of town with no food, nothing from 8 a.m. until a bus at 8 p.m. took us to the airport (PPT) for a midnight flight to the states. I have now learned Oceania has been bought by NCL and they are obviously changing how the ship is run and are literally running it into the ground as far as service, food, and common manners are concerned. I have been told by people who know NEVER to book with an NCL run ship. I feel I have just been SCAMMED out of $14,000 and hoping perhaps my review will save someone in the future. Read Less
Sail Date November 2019
We had a great experience on an Atlantic crossing on the Riviera a few years ago so when we found a Panama Canal cruise with oceana with el Salvador, Nicaragua and Cuba on the itinerary, we signed up. During our safety drill, before even ... Read More
We had a great experience on an Atlantic crossing on the Riviera a few years ago so when we found a Panama Canal cruise with oceana with el Salvador, Nicaragua and Cuba on the itinerary, we signed up. During our safety drill, before even leaving port in San Francisco, we were told that because of hurricane, we will be skipping Cabo’s, El Salvador and Nicaragua, substituting instead San Diego, all for our safety. We can understand substituting San Diego for Cabo’s, but El Salvador and Nicaragua were 9 and 10 days later, with hurricane heading north while we are heading south. Deciding to chuck those ports at that time seemed premature. Sure enough, two days later, the coast was clear, but we were told it was too late to reinstate the original itinerary. Despite the fact that we still had a week to go before originally scheduled dates of arrival. And as though this was not enough, and despite the three extra sea days, we arrived five hours late in Costa Rica so any meaningful tours were cancelled. Instead, we took a tour called Scenis Costa Rica with half of the tour in the dark since the sun sets there at 5:30. Four excursion were included free on this cruise so Oceana saved a nice tidy sum with all these changes, just on abandoned shore excursions alone. It doesn’t matter how good the food or services were when ports of call get jettisoned so opportunistically! If we just wanted sea days, we would have taken a much less expensive repositioning cruise. Yesterday we learned that oceana was purchased by Norwegian since we last cruised on the Riviera. What a shame to purchase a line with impeccable reputation and then ruin it! Read Less
Sail Date October 2018
. We have previously sailed on Oceania Sirena twice and we loved both cruises so much we couldn’t wait to get on board Regatta, what a disaster this turned out to be. During the mandatory life boat drill in San Francisco all the ... Read More
. We have previously sailed on Oceania Sirena twice and we loved both cruises so much we couldn’t wait to get on board Regatta, what a disaster this turned out to be. During the mandatory life boat drill in San Francisco all the passengers, mostly quite elderly were made to stand around in the sun while a long and totally unintelligent broadcast was made about regulations regarding Cuba, which was sixteen days distant, totally unnecessary. We choose this cruise in particular for the ports of call but before we even sailed we were told that three of the destinations we most wanted to see had been cancelled because of a hurricane that was moving up the Mexican coast, as it turned out by the time we should have got to Cabo San Lucas the hurricane had already passed through, we visited Acapulco and then sailed straight to Costa Rica and despite spending four days at sea we arrived five hours late, all the tours bar two were cancelled and the tour we went on was supposed to be a scenic tour consisted of a three hour drive in the dark with a ten minute stop to watch some dancers, it was cold dark and treacherous, with most of us finding nowhere to sit. Disembarkation was a nightmare as it ran over an hour late, and some passengers missed their flights. The food on the whole was very disappointing, if you didn’t like Mexican food - tough ! Our cabin was poorly laid out, there was nowhere to sit apart from on the bed, but it did have a round glass table which just got in the way, with no chairs, what’s the point! Most of the entertainment, with three exceptions was pretty poor, and the worst Cruise Director we have ever sailed with, brash and boring! All the other passengers I spoke to were similarly diasenchanted with the total misinformation from the bridge, no one believed a word of what was said, and no mention of recompense for such a dreadful cruise, our worst ever!!! Read Less
Sail Date October 2018
This was our 12th O Cruise and we have been cruising with this line since 2006. To begin, the ship was very delayed getting in to San Fran and we were 8 hours late in boarding. We choose to head into the city and have lunch and walk ... Read More
This was our 12th O Cruise and we have been cruising with this line since 2006. To begin, the ship was very delayed getting in to San Fran and we were 8 hours late in boarding. We choose to head into the city and have lunch and walk around, but with some luggage in tow, only so much we could do. I've learned after over 25 cruises that we never leave essentials or valuables with the porters! The embarkation process was the worst we have ever been through in all our years of cruising. Oceania waited until all the passengers had left the very late arriving Regatta to begin to start even checking in the new passengers. A complete mess with long lines and very angry people everywhere! Even on larger ships, we NEVER had this horrible of an embarkation issue. Completely mishandled by Oceania. The ship was also arriving with 19 people on board (we were told by an officer this number) that had picked up Norvo Virus or something of that nature in route around Mexico. Due to that, a complete Sanitary process had to be completed on the ship before anyone could board, of course. That process takes an extra 2 hours, we were informed. Upon boarding, we noticed that the ship was extremely dated and looked old and worn out. Much of the furniture along window areas was faded and in dire need of replacement. This ship was so overdue for a dry dock and when we asked them when it was going in for that, all we were told was sometime in the end of 2019, they think!!! Our stateroom was extremely small, but we could have been ok with that if the bathroom wasn't so completely disgusting! The toilet seat had deep cracks in it, to the point it was uncomfortable to use and was very old looking, and yellowed. The sink faucet was scratched and green with corrosion and the shower handles/faucets were also in bad condition with much corrosion and chipping. The flooring was a dark rose pink colored non slip plastic and was so ugly and dated. Needless to say we could not stand to spend much time in the room due to its size and poor condition. There were even some dirty spots on the carpet due to the carpet being so old. The ship had not had any dry dock time in many years and it was very apparent! Throughout the ship there was a very stale and musty odor due to the age and poor maintenance of the ship. The food was no where near the quality that we have had with our past cruises with Oceania. Many meals arrived room temperature as if they had been sitting out too long or service was so slow and food sat too long. We had the worst meal of all in Polo Grill on one night with every item that we ordered was horrible and on the cold side. On top of the poor food quality, there was very spotty service. Some meals were ok, and others, terrible. We were told multiple times by crew members that they preferred working on the small ships because there wasn't much management on them, that was certainly obvious!!! There was an odd "stale" taste in many of the cold food dishes, salads, appetizers, etc. Similar to if one leaves an item in the freezer too long. We believe they must have had some sort of mold in the refrigeration on board as I opened wrapped butter and it had a huge overgrowth of mold in it!!! Overall, if this was my first Oceania cruise, it would certainly be my last!!! We have cancelled 3 future cruises with them due to this disappointing cruise and will NEVER go on any of the "small ships" again due to the dated, worn look all over the smaller ships. We heard nothing but complaints from so many of the passengers that we spoke with. We were not offered any type of compensation at all for all the things that went terribly wrong with this cruise. Our TA has sent multiple emails to corporate Oceania regarding all the problems and we are waiting to see if Oceania steps up and compensates us in some way. If they do not, then we will be taking our loyalty and money to another cruise line in the near future and cancelling all the other future cruises we have booked with O. It appears to us that Oceania is cutting corners and looking to become the "budget" end of luxury cruising. How is it possible for this ship to keep going in the shape that it is in? Certainly NOT A FIVE STAR EXPERIENCE. MORE LIKE A 2 STAR CRUISE!!! Read Less
Sail Date May 2018
Regatta Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 5.0 4.2
Entertainment 3.5 3.5
Public Rooms 4.0 4.4
Fitness Recreation 4.5 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.2
Enrichment 4.5 3.5
Service 5.0 4.3
Value For Money 4.5 3.5
Rates 4.0 4.0

Find a Regatta Cruise

Easily compare prices from multiple sites with one click