San Francisco to Hawaii Cruise Reviews

We bid on an upgrade and were successful. Initially we were in a penthouse suite on Riviera deck. Room was too noisy to sleep so we requested a move. We were moved to Aloha deck at the back of the ship and unfortunately it was actually worse than the previous room. The guest service supervisor was rude and dismissive and told us we expected too much and should have spent more money on a better ...

Friends were traveling on this cruise ship and I was invited to go with them. They had a balcony room on 14. I had to pay double for a room because I was considered "traveling solo!" Public restrooms were horrible! Water was leaking from a light fixture in the ceiling while we were waiting for our room. That was a sign of things to come. Several leaks throughout the ship. Don't ...

My wife and I sailed on Royal Princess Cruise 15 Nights to Hawaii from San Francisco (27 Mar – 11 Apr) I am Elite Captain’s Circle Member. Our Cabin Steward was excellent Elizalde. Also special praise for Mr Xavier (Guest Service Director) who was extremely helpful with a major issue I had with the Coffee Card/Elite Benefits. Let me start by saying that Royal Princess Cruise Ship is ...

We were on a 15 night cruise to Hawaii on the Royal Princess from February 10th to the 25th. My wife and I are both in our 70’s and Princess has always been one of our favorite cruise lines. Sadly, the food on Princess has markedly declined and since food is a big part of cruising for us, we will consider other cruise lines before we choose Princess again. It is like saying goodbye to an old ...

SAN FRANCISCO – HAWAIIAN ISLANDS Roundtrip Deck 15 M725 “Premium Deluxe Balcony”, a completely fabricated description I am an event planner, so hyper-critical. My mantra is that it takes no more effort to do things right than wrong. But you have to CARE. Bottom line for us was ...

We just got back from Hawaii on Sept 30th and this cruise was anything but a Miracle. It started out with 4 sea days which wasn't so bad but it was not only a family vacation but also for my 10 year anniversary. There were about 28 of us in total. I had a stateroom on 1 and found out the first week that the cruise that had just disembarked the ship from Alaska had a lot of covid cases and that ...

We chose this cruise because we wanted to do the 15 day Hawaiian for our 70th birthday. So excited. Day of embarkation, waited over 2 hours to get into building, thank goodness it wasn't raining (San Francisco). Ship is small and does need repair. I think they were very understaffed with this cruise. Our cabin steward and our main dining servers were fantastic. However, the ...

I find it very important to give Princess Cruises an honest opinion of our recent cruise and how disappointing it was. For this reason I sent them a letter that is summarized by my review. After the 2-year hiatus, we were glad to not only to travel again, but to support our favorite cruise brand, and once again sail on the Ruby. We knew the risks, (well not all of them) however, their Cruise ...

Initial booking, BB guaranteed. I specifically stated during booking that I did not want an upgrade. The day after booking and payment, I was upgraded to the cabin I specifically said I didn't want. The ship was understaffed. Embarkation / Demarcation – both unacceptable, 2 hours late for each. Check in especially bad because I couldn't do pre-cruise doc's on their App, I was assigned ...

We chose this cruise as we wanted to visit Hawaii and the ruby princess seemed like a nice ship. Embarkment - well what a disaster everyone turned up to embark at the same time which led to massive queues everywhere total chaos took us over 4 long hours to get on board. No apologies no information just felt we were left to get on with it. When we did eventually get on board our madellion class ...