San Francisco to Alaska Celebrity Infinity Cruise Reviews

My heart sank when we stepped on board. A tired ship with no wow factor atrium or even aged splendour, just worn out. The only plush place was the casino & I didn't wish to spend any time in there! Cabin was not overly clean and staff generally seemed very down and demoralised. No sail aways, which is a shame as you do start a holiday full of expectation and it was all low key. We had a ...

Generally the cruise was nice, the ports were great We had a Concierge class stateroom 9201. I would not book Concierge class again as i don't believe that the extra money paid is value for money. They advertise fresh flowers....we never got them. They advertise use of Binoculars, no use if they are broken ( and then the replacements were also broken. They advertise a pillow menu, but the cabin ...

My husband & I began cruising two to three times a year for about the last 5 years. This was our first Celebrity cruise and we were less than impressed. To begin, the new port terminal in San Francisco was very nice, and drop off much simpler than getting off on a busy street outside the aging terminal down the street. But the wait was the longest of any cruise yet. We were in line for what ...

Embarkation - Embarkation was delayed due to port issues, a CDC inspection and "deep cleaning." The test of a process is how things are done when something goes wrong. In this case, Celebrity gets a minus in dealing with the issues. There were lines everywhere, inside and out of the terminal and there was little communication or assistance to those in line - particularly, for handicapped or ...

This was our 12th cruise and our second cruise on Celebrity.  It was a 11 night Alaska cruise originating in San Francisco and ending in Vancouver.  Embarkation was complete chaos which I attributed to the fact that San Francisco isn't a normal point of embarkation for Celebrity and they had to set up temporary check-in desks.  Nobody seemed to know what was going on or where people should go to ...