Warning, if you are one of the “IheartHAL” clan and constantly excusing any service issues to protect your diminishing loyalty benefits , please don't read on. You wont like it!
Like to share a recent experience on HAL Koningsdam. For balance we are in our early sixties, well travelled and cruised ( 30 plus sailings) but first time on HAL.
We wanted to visit South Pacific and unlike most ...
This was a fantastic 35 day cruise. Everything was not perfect but nothing in life ever is.
We flew into San Diego a day early and stayed at the Wyndham Bayside hotel that is right across the street from the pier.
The next morning we went right across the street to board the cruise. They were calling 4 and 5 star mariners first. Since we were 4 star we went right in. We had to wait ...
1. Itinerary kept being changed before and during the voyage mainly due to islands with Covid-related issues such as lack of tourist infrastructure for two years. During the cruise, stormy weather also affected some scheduled ports, especially tendering operations. We were about 1,700 passengers, mostly from the US but a large group from Canada and a few from other countries. Due to the length ...
Background: Nov 2021 we went on our second HAL1 week Mexican Rivera cruise on the Koningsdam from San Diego. Fun, high energy good cruise. Would repeat.
In June 2015 we were on our first Holland America cruise on the Zuiderdam for 33 days: 29 ports, 13 countries from Barcelona to Rome. Inside cabin. We had a wonderful time with the ports, fellow cruisers, food, music etc. we would ...
We booked the cruise many months ahead when great fares were offered for a trip of this length.
The ship is 10 years old and is showing signs of wear in some areas. The Lido Dining venue needs new furniture. Our cabin was located on Deck 5. It was very comfortable and quiet. The verandah added a lot to our time at sea because the weather was very pleasant most of the journey. Our cabin ...
Flew from hometown to San Diego to embarkation. Met my roommate in San Diego airport. We only had time to get luggage and then catch the shuttle to the ship. We were promptly put aboard and our cabin was ready for us as well as Invitations for dinners, drink cards, chocolate covered strawberries (never was sure who sent them)and our cabin stewards, Setyo and Nita, greeted us before going to ...
Really wanted to see the South Pacific Islands, but because of weather, Captain decided safety was foremost and we bypassed two islands, and had excursions cancelled on the third. Gutsy of the Captain to walk through the Lido buffett area after he made these announcements.
Embarkation
A disaster. Having only one person slowly process the "special needs" check-in line caused for long ...
This was our seventh cruise on HAL but our first on the Noordam and certainly our longest at 39 days. We thoroughly enjoyed it, which is why we keep coming back to HAL, but are concerned that the cutbacks in service are continuing. At some point we pray that HAL will stop cutting back and maintain the quality that we have come to expect. We experienced the first cutback just after boarding the ...
This was our first cruise with Holland America, and we were not disappointed. We flew to Honolulu and sailed back to Sydney, a 15 night segment of a longer cruise. There were lots of sea days on this sector which is what we wanted to just kick back and relax. If you are looking for a party this is probably not the ship for you as the average passenger age was probably 55-60+, which is also our ...
This was the first time this ship had been on this itinerary However, another ship for this line has. I can understand how running out of some perishables as they did with bananas and romaine lettuce. But staples such as peanut butter and pancake syrup?
General:
Food, entertainment and day time activities.
Room:
Clean, appropriate size and the service was excellent.
Dining Room:
We ...