1. Lack luster entertainment. The cruise director was extremely boring. Trivia games were not entertaining. Overall, there was nothing to do on the ship. DJ the comedian was good. The magician Leone Ettien was good but tried to sell his magic kit which was very tacky. The friday 7p show was terrible.
2. Staff was unfriendly.
Wait staff Cleaned dirty dishes on dining tables instead of going ...
We are a family of multi-star Mariners, and for some in our group, this was our third time on this ship. For our children, it was their second time on this ship, with our previous sailing in 2018.
Our children always look forward to their adventures with Club HAL, the Holland program for children and tweens but when we boarded the ship, it was abundantly clear that their beloved Club Hal was ...
We booked this cruise thinking that there was an amazing area for our 3 year old to enjoy her vacation while on the ship. We saw pictures and read the HAL website noting theme nights and activities for her to do. This was not the case! My daughter's play areas was a left-over conference room 20x12 room (give or take a few feet) with some games, Play-dough and some Legos. There wasn't any sort of ...
I have cruised many times, with Celebrity as well as some other cruise lines. I had heard some good reports about Holland America, and liked the itinerary of this cruise, so I decided to give it a try.
First morning we went up to the gym, and I couldn't believe how small it was. Half of the 10 treadmills were broken, with signs on them saying not to use them. With the remaining ones that ...
Choose this cruise to commemorate our 65th wedding anniversary & My 90 birthday. Boarded the Oosterdam Nov.6th. Nov. 9th severe coughing, Nov.14th after ships doctor did two tests said I had Bronchitis & bacteria infection & a bill for $227,08. Disembarked ship Nov.23rd @9am, by late afternoon Nov.23rd after being transferred by ambulance Doctors @ Highline hospital I.C.U. ward diagnosed me ...
Oosterdam is the twentieth ship that we have travelled on, therefore we feel qualified for the review that we are submitting for this ship. Additionally, we generally travel on voyages of two weeks' duration or longer, so have substantial experience of what is and is not acceptable for paying passengers on a cruise line that claims such terms as "refined elegance", gracious service", "signature ...
If you are looking for a ship that has no ATM on board, no interactive capabilities on your cabin TV screen, very few activity and entertainment choices and not exceptionally clean cabins, then this is the cruise for you. If you enjoy total chaos while dining, waitstaff running around frantically, waiting a long time for food and receiving it warm when it should be hot or cold, and hearing your ...
Three of us in 2 SS cabins. All three of us are Mariner Club members. All of us have at least 15 cruises under our belts. We are semi-retired and want value for money. We do not cruise in groups nor do we partake of many organized activities, preferring to fill our days as we see fit.
We were advised by our travel agent two days prior to departure that the boarding would be pushed back to 3pm so ...
I too experienced a horrible cruise on HAL Oosterdam. I truly understand that the GI illness is not completely their fault. However, the virus did in fact infect numerous people and was in fact encounter on ship. This said, I am sure many people experienced a less than great trip as a result.
The issue at hand for me is that HAL failed miserably in accommodating the sick and the families ...