This was my second experience on the Oosterdam and my husband's first. The Oosterdam is a well maintained ship and the Indonesian service crew appear to work very hard to keep it that way. I will talk about the positives before getting to the negatives. First dining, the food was exceptional, even more so than on my previous trip 4 years ago. I could not fault it in any way. The Chef and kitchen ...
We went on this cruise as a part of a group that my mom put together and being native to San Diego it was easy for us to fit into our schedule. We took a shuttle to the terminal instead of parking and it was well worth it. The shuttle takes you directly to the terminal doors and a porter was waiting to take our luggage; we didn't see our luggage again until we got to the room. Getting on the ship ...
OK, I have never written a review for anything, but felt so strongly to write about our cruise on the Oosterdam. We just got home last night from a 7 day Mexican Riviera Cruise. I have always heard such great things about Holland America and have never sailed this line. I expected wonderful service, but not on this ship! We booked a suite, since the price was so good. The room was great. We really ...
The cabins in the Oosterdam are dated and tired. The ship needs revamping. Perhaps, in doing that they will also clean up the virus they can't seem to shake. After our cruise returned to San Diego, the ship claimed they would disinfect everything. Guess what? The ship left port again, 250 people came down with GIS and the ship returned to port. On our trip, 100 people were sick. The nurse who saw ...
Its been five years since my last cruise experience - also on Holland America. During that time, I became what one would call "partially disabled" due to repeated leg surgeries. I've learned to see the world from a different perspective and consider myself fortunate in that I can still walk, though I require assistance.
However, I did require a room with handicapped capabilities (toilet, shower, ...
I am 35 and took this cruise with some family members (12 of us in all). We live in LA and drove to San Diego the night before the cruise and stayed at the US Grant - lovely hotel!
We arrived for embarkation at around 12:30. The staff at check in were incredibly rude and abrupt and acted like they were being tortured by working there. Between the 12 of us we checked in with 4 separate people and ...
Unfortunately, I was underwhelmed about almost EVERY aspect of this cruise. I would like to invite others who may think that I am just a complainer, to read my travel reviews on cruise critic and tripadvisor.com (same name: drjentile). I believe this will help to validate my complaints. I have never had a BAD travel experience (other than an unfortunate stay at the Motel 6 in San Marcos Texas). ...
This was our 3rd time on the big O in a year. Two times to Mexico, one trip to repositioning in Canada. We went on this cruise, KNOWING, we would have excellent service as we did in the past. Living in So. Cal. and going out of San Diego is a no brainer. Drive down, hop on, easy check in and relax. Unfortunately, something has happened with HAL. The staff seems so overworked. The 'details' ...
Overall - we had a good time on our vacation. Nothing terrible happened to us - no huge issues. That said, nothing spectacular happened to us either.
We have had our expectations set for us by cruise lines like Royal Caribbean and Disney. First time on a Holland America ship. Overall I would say HAL not as strong as those lines.
I will say I think the boat is kept extremely clean and there was ...
My wife and I who are in our mid fifties took a Mexican Riviera cruise on the Oosterdam departing from San Diego on January 11, 2008. This was our fifteenth cruise in total and the first on a Holland America Line ship. Our previous cruises have been on Carnival, Celebrity, Princess, Royal Caribbean and Norwegian. We flew into San Diego the day before the ship departed and stayed overnight at the ...