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15 Celebrity Infinity Cruise Reviews for Senior Cruises to Panama Canal & Central America from San Diego

Embarkation: Celebrity has now assigned times for check-in based on cabin location. As a result, embarkation was extremely easy. The entire process took less than thirty minutes from the time we arrived at the pier until we were in ... Read More
Embarkation: Celebrity has now assigned times for check-in based on cabin location. As a result, embarkation was extremely easy. The entire process took less than thirty minutes from the time we arrived at the pier until we were in our cabin. Ships Condition: The Infinity is an old vessel. The exterior is so deteriorated that Royal Caribbean should be ashamed to continue marketing the ship. There is evidence of rust and paint over rust on the exterior decks and balconies. The wooden hand rails in some areas have rotted and have been hastily patched. I am concerned about the workings of life boat davits, anchor windless, and other machinery. Having said this, the interior of the ship has been well maintained. Bright work is polished; carpeting is clean, and most public areas are in good shape. The Infinity is scheduled for a major overhaul in 2020. It can’t come soon enough! Cabin: We were in a balcony cabin on the 7th deck. Although smaller than we have had on other cruise ships, there was adequate space for storage. The room was convenient to both the aft and midship elevators. There was no appreciable noise and the cabin was well maintained. The bathroom was larger than most cruise ships, especially there shower. Our stateroom attendant, Anthony, was excellent and kept our room neat and tidy. Well done! Entertainment: The ship’s entertainment steadily improved during the cruise. Both the production shows and the guest entertainers toward the second half of the cruise were very enjoyable. We were always able to find seats in the theater. The sight lines were excellent in the venue. Internet: The shipboard Internet was painfully slow. When one is buying minutes instead of days, the frustration level increases exponentially. Discussed this with the Internet Officer. He offered no explanation. I heard many complaints from other guests as well. It might be better to offer internet packages by day rather than by minutes similar to Royal Caribbean ships. With slow internet a guest can burn minutes waiting for slow downloads. Tendering: In Cabo San Lucas we were required to tender to the port. What began as an orderly process, became an unmitigated disaster. Guests with excursions were to be the first in the boats. Elite and Elite Plus guests were supposed to have a dedicated boat. As we arrived at the departure point on the 1st deck, there was nothing but mass confusion. All guests we’re herded together without rhyme or reason. The last tender was supposed to leave the port at 3:30 PM. By 4 o’clock there were still four tender boats lined up to off-load passengers. Celebrity has to managed their tender operation more efficient. Fitness Center: The fitness center has adequate cardiovascular equipment as well as a number of weight machines. Since I go early in the day, there has never been a time where all machines are being used. There is a time limit of 20 minutes on the machines when guests are waiting. No one enforces the time limits however. Dress Code: The ship has a dress code (no shorts in the dining room for evening meals, no bathrobes in the buffet, no shorts in certain cocktail lounges in the evening, etc). However, the code in not consistently enforced. I saw a man turned away for wearing a robe in the buffet while another was allowed to eat in a robe on a different day. In the main dining room a woman wearing short shorts was permitted to eat during the evening hours. Rules are no issue as long as they are consistently enforced . Food: I have eaten in the Oceanside Cafe, the main dining room, and the Tuscan Grill. The food in all three restaurants has been wonderful; well above typical cruise ship fare. My only suggestion is a menu expansion in the main dining room as there are too few choices. The hamburger grill near the pool is very good as well. The pizza is tasty with a thin crust that also exceeds the norm. Service: Our cabin steward, Anthony, was the best we have ever had on a cruise ship. Our cabin was tidied up twice a day with fresh towels, soaps, etc. A wonderful unassuming man who was a pleasure to be around. While service in the Oceanside Cafe has been reduced, guests do not seem too bothered by it. Service in the main dining room was very good during all the meals we had there. Our primary waiter, Benjamin, was very efficient and attentive. Enrichment: Were it not for Bill Fall, the Celebrity enrichment program was pathetic. Mr. Fall salved the day with several excellent presentations on the Panama Canal as well as some of the ports we were scheduled to visit. His commentary during the Panama Canal transit was informative and well documented. He is one of the best I have ever heard. Cruise Director: The cruise director, Luigi, was substandard in my opinion. His presentations were annoying at times. His “I can’t hear you” every night after the entertainment was sophomoric at best. I have cruised for years and Luigi was one of the worst. Again, just a personal opinion, but I have over 30 cruise directors to compare. Debarkation: We experienced a very efficient debarkation in Fort Lauderdale. We carried our luggage off the ship. From the time we left the ship until we reached the taxi stains took around 15 minutes. Cab to the airport was quick and cost $20. Read Less
Sail Date October 2018
first time I cruise with Celebrity, I was very disappointed. There were not enough staff in the dinning room and the buffet room. in the buffet, if no one serve you (usually), you have to put your whole head under the hood to reach the ... Read More
first time I cruise with Celebrity, I was very disappointed. There were not enough staff in the dinning room and the buffet room. in the buffet, if no one serve you (usually), you have to put your whole head under the hood to reach the food at the back. Chicken was dry and beef was tough. desserts were even worse, tasted only sugar and flour. The foyer was so small with curtains around, only a few people can see the game and performance. the dinning room and theater is really grand, but the food was bad and the shows were not impressive. the swimming pool is small, but there are many lounge chairs. I fell on the pool deck, they don't swipe away puddle of water. All of the "enrichment activities" are for a fee. we were upgraded from inside guarantee to ocean view, which is nice. the size of the state room is 170 sq ft., larger than most of the cruise ship. I will not cruise with Celebrity again. Read Less
Sail Date September 2018
We had done the Panama Canal cruise about 10 years ago, and felt the need to see the wondrous Canal again—especially since there were some ports on this cruise we’d not visited before. Overall, Infinity did a good job of ... Read More
We had done the Panama Canal cruise about 10 years ago, and felt the need to see the wondrous Canal again—especially since there were some ports on this cruise we’d not visited before. Overall, Infinity did a good job of embarkation, disembarkation, port visits (including tendering) and offering comprehensive narration of the cruise through the canal. Everything went very smoothly, and staff was very courteous and friendly. Food on the cruise was below the standard we’ve enjoyed on previous Celebrity cruises. The Oceanview Cafe buffet and offerings for breakfast and lunch were fine, but the quality and variety in the main dining room was uneven from night to night as was the table service. Just a few nights into the cruise, we were handed a dinner menu that was the same as previous. And many of the usual items we’ve come to enjoy (e.g., osso buco, duck, tuna) were missing—cost cutting?). And whatever happened to waiters welcoming your arrival to the table, helping the lady to her seat and spreading a napkin? Do we now need to go to Specialty restaurants for that? On a positive note, the entertainment was excellent—very good musicians in all the lounges, and very good musicians and acts in the theatre. We were happy that there were far fewer of the usual, canned “singers and dancers” performances, and more outside, original talent. The bad news was very poor drink service in some of the lounges and at the bars—few waiters and very long waiting time for service. Some passengers suggested that the cruise line is making it harder for the many people with drink packages to maximize the value of their package. We had terrific service for our very clean balcony cabin, and all the cabin attendants were friendly, fast and efficient. The iLounge was well-staffed and friendly as well, as was the Gym and Spa areas. Infinity is the oldest Celebrity ship and, while it still has a lot of good nautical miles to go, it does need work. The furnishings were fine, but we found loose railings and planks in various places, sewer odors and multiple signs of sloppy repair work (e.g., paint on our balcony windows, sloppy cauking, etc.). Read Less
Sail Date September 2018
We are on Princes Cruise lines most of the time,but our travel agent gave us a special deal on Celebrity. I won't give away the particulars but is was a special up grade. The room was a little smaller than we where use too, but it was ... Read More
We are on Princes Cruise lines most of the time,but our travel agent gave us a special deal on Celebrity. I won't give away the particulars but is was a special up grade. The room was a little smaller than we where use too, but it was neat and clean. We had a problem with a lumpy bed but our steward placed a foam cover and it worked perfect. The ship was older but the charm was still present and the staff was most helpful. The dinning room was well presented and the waiters where very attentive. The food was on par with cruise ships but taste and selection was above the normal. I would only recommend one special dinning and that is the Qsine.It is a experience you will remember the rest of your days. Special thanks goes out to our Steward Courtney did a great job. Our waiters Nana and his helper Panji. We would like to give a special thank you to our Concierge Joao, his help and special added attractions where very helpful. Read Less
Sail Date September 2018
We boarded in San Diego after arriving a day early and staying at the Hotel across the street. The ship didn't arrive until noon as we watched people with baggage arriving at the the cruise terminal from 9 am on. Thanks to the Hotel ... Read More
We boarded in San Diego after arriving a day early and staying at the Hotel across the street. The ship didn't arrive until noon as we watched people with baggage arriving at the the cruise terminal from 9 am on. Thanks to the Hotel they let us stay in the room until 1 pm. We took a hotel bus over to the cruise terminal and proceeded to enter the stuffed terminal and continued to walk through looking for information about getting on to the ship. We finally made it about half way through the Terminal and we were stopped and told we need a card to continue from here. We were sent back to the entrance to get a card where we were told that they ran out of cards. After 3 hours we followed a group going on and agreed that we were part of the group. We have sailed with Norwegian, Holland America, Princess, Royal Caribbean and even Carnival. Celebrity Infinity has won hands down at doing the best job of screwing up the boarding. Interesting we did the Panama cruise with Princess about 3 years before and have to say that Celebrity Infinity even screwed up the departure in Ft. Lauderdale, Florida. The food on this ship was even below the class of food on Norwegian cruises. We had any time dinning and could only make reservations at 5 pm or 8:30 pm as they always said that all the reservations were taken from 5:30 to 8:30. We finally got smart and would go down at any time. The rooms were clean and our cabin Stewart did an outstanding job and even fold our cloths. The main disaster on this cruise was that a number of people were reported sick and confined to their room wit broth and a little white pill. The staff went about serving all the food and providing us with disinfecting grease at all points on the ship. The treatments of disinfectant and services only the staff seemed to be working until we arrived home. I have inherited the the cough that so many had on this cruise. My wife and I are in our early 70's and feel that if we have to be sick after a cruise that maybe we should stop cruising. We got off the ship on Wednesday and I started coughing as we left the ship and have continued to do it even now on Sunday May 6/18. Both of us feel totally whipped and spend a good percentage of our time running to the john. The entertainment was as good as any other cruise that I have been on. I believe that this ship is contaminated with sickness and would recommend it to even my enemies. Looking at earlier reviews of this ship it appears that those cruising in March experienced much of the same problems. This ship just spent 2 weeks in dry dock; why was it not cleaned up then? Read Less
Sail Date April 2018
The Infinity is a comfortable ship with a relaxing atmosphere. We didn't experience the status of the ship as being in need of an overhaul (as some other reviewers thought). The crossing of the canal was a bit of a disappointment. ... Read More
The Infinity is a comfortable ship with a relaxing atmosphere. We didn't experience the status of the ship as being in need of an overhaul (as some other reviewers thought). The crossing of the canal was a bit of a disappointment. Good views of the proceedings were hard to get because of big masses (which of course was to be expected). Moreover the activities are that slow that it is not as impressive as expected. This experience was intensivied by the fact that we were very tired because of it had been impossible to sleep the night before due to very poor pary planning (see below). Dining with open seating worked wonderful: we never had to wait. The food was OK, but certainly using somewhat cheaper base materials then was the case a few years ago on another Celebrity ship. Much pasta's and only once a good steak (tournedos). Luckely lobster was still served 1 night. Production shows (3x) were great. However on quite a lot of nights there comedians were programmed as theatre entertainment, which are of no use for non native English speaking guests. It would be preferrable if more music or show type entertainment was programmed. The programming of day activities during sea days was not well directed at type of passengers (mainly retired seniors): primarely sports and dancing activities. The few lectures (which were very interesting and well attended) were all scheduled in the early morning, making it impossible to sleep a bit longer. Sometimes even 2 lectures in the same morning while during the afternoon no lectures were scheduled as well. A few classes were given on photo and movie editing. Unfortunately only directed at users of Apple products, which is not interesting for many guests. Afternoon lectures and movies in the theatre were badly missing. It would be nice if the afternoon tea would have been served in the Constellation Lounge, accompanied by e.g. the string duo. Such would have resulted in a much more festive atmosphere and a real attractive activity then serving it in the somewhat bare Ocienview Cafe. E.g. Oceania is organising the tea that way, one of the reasons they are considered as more luxureous. The planning of evening activities other then the theatre shows was pretty awkward, taking into account the demographic constitution of the passengers. There were quite a lot of parties with very loud music and games directed on a younger party crowd. We observed that on several occasions only a small minority of appx. 100 people attended these parties, consisting next to a few younger passengers for a considerable part of staff members and their families. Where the highlight of the cruise was the crossing of the Panama Canal, a Rock & Roll party was scheduled in the Grand Foyer for the night before (untill well after midnight). This in spite of the fact that it was advised to be up on deck by 6 in the morning. By consequence it was absolutely impossible to sleep in the nearby staterooms, effectively ruining the experience of the canal crossing (too tired because of not sleeping). Complaints to the cruise director were rejected in a quite arrogant and rude way. A promise to discusse it the next day was not effectuated. A later complaint to the Hotel dircted resulted yet in an apology and the offer to change stateroom. Staterooms are pretty spacious and well equipped, with a modern feeling to it. Be aware that in the Grand Foyer sometimes very loud music is played untill after midnight, which makes staterooms nearby (specially on deck 6) less attractive. Service by the cabin stewards and in the restaurant was excellent. Although it is fairly common that bar prices on cruise ships are pretty high, we experienced the prices on the Infinity (compared to over 30 cruises made before) the most outrageously high. E.g. (including service fee) $ 6 for a cappucino and $14 for a coctail. We had 2 excursions from the ship (Antiqua + the Ebrera tour from Colon) which were organised well. Read Less
Sail Date November 2017
This cruise was chosen to spend some valued time with good friends. This was the second time traveling through the Panama Canel . The first time it was with the Holland America Zuiderman. The family balcony on the Infinity was long with ... Read More
This cruise was chosen to spend some valued time with good friends. This was the second time traveling through the Panama Canel . The first time it was with the Holland America Zuiderman. The family balcony on the Infinity was long with a small setting room in front of the bedroom which made the bedroom to be dark. The steward keep the room somewhat clean but he was always helpful when asked for anything. Two bottles of wine were given to us throughout the cruise which we didn't expect. I also had some a cosmetic procedures with Andrea and she was outstanding. The results were great. When ordering room service 3 separate times they forgot us. The ports were fun and interesting .The food was good everywhere on the ship. The free therapy spa pool was real plus for the ship. Overall the cruise was not bad. We never felt crowed...people were always spread out through out the ship. Read Less
Sail Date November 2017
Loud type of music spoiled the atmosphere for us. It seemed just noise. Most of the crew was pleasant but some were just there. Specialty restaurant service was better than the food. The $18 above the regular added price for dry aged ... Read More
Loud type of music spoiled the atmosphere for us. It seemed just noise. Most of the crew was pleasant but some were just there. Specialty restaurant service was better than the food. The $18 above the regular added price for dry aged prime in Toscana was very tough as opposed to the very tender prime rib in the regular restaurant. Our waiter in the Trellis restaurant was the best and so we requested him thereafter. Didn't care for some of the shows but Broadway Show was excellent. Infinity had the best breakfast selections of many other cruise ships. The ports were good but we did our own tours. We mostly went to Trivia. The lectures which interested us were only given the sane time as Trivia. My husband tried to find a repeat of the lectures about the Panama Canal on TV but never found them. We were also surprised not to have gotten a final statement the last day but had to go to Guest Relations to get one. When we looked for one on the TV the last day, the account had been removed. Read Less
Sail Date April 2017
We chose this cruise to see again the Panama Canal. The on-board commentator, Bill Fall (if I remember his name correctly) was fabulous. His knowledge of every single detail of the canal is awesome! The canal itself is a wonder to ... Read More
We chose this cruise to see again the Panama Canal. The on-board commentator, Bill Fall (if I remember his name correctly) was fabulous. His knowledge of every single detail of the canal is awesome! The canal itself is a wonder to behold. To imagine such a feat being accomplished over 100 years ago is amazing. The activity staff was terrific...went out of their way to keep us busy! The cabin was, as always, perfect. We were fortunate to have almost perfect weather, with rain at nite and sun during the day. The entertainment was terrific, we went to a show every nite, and enjoyed them all. The ports we visited were all interesting. Especially Quetzal, Guatemala, where we traveled up to Antigua, a beautiful colonial city. The Captains Club hostess was outstanding, and we met new best friends forever! The ship, although getting on in age, was very clean, neat, and the Captain was very available and friendly. Read Less
Sail Date November 2016
My husband and I are mid-60's. We have sailed all major cruise lines except Holland America in 10 cruises over the last 15 years. This was our first Celebrity cruise, our longest at 15 days and our first with friends--two other ... Read More
My husband and I are mid-60's. We have sailed all major cruise lines except Holland America in 10 cruises over the last 15 years. This was our first Celebrity cruise, our longest at 15 days and our first with friends--two other couples which added a lot of fun and comraderie. The ship seemed very well run and friendly--a tone set by the ship master--Michael Sympouras. We saw him more times around the ship than we have ever seen the captain. It was the 11/22/13 cruise out of San Diego through the Panama Canal ending in FLL. We knew this was an older ship with a few signs of wear and tear but nothing that hindered our enjoyment. The size of the ship also made it easier to find each other. Phoenix was being deluged with rain as we headed to the airport--first rain in 75 days! I had broken my rule of getting to the embarkation port a day early because of the short flight to SD but was questioning the wisdom of that as we sloshed to the airport. The port of San Diego seemed a bit disorganized and it was raining as we embarked. Once we left San Diego, we encountered almost no rain which we had wondered about since it was the tail end of the rainy season. Overall, we were very pleased with both the food and service on Celebrity and would rank them both the best of the cruises we have taken. Mario (Mendez) and Stefan took excellent care of us in the dining room and gave us tips on the best items of the night. We did "assigned" dining which worked out very well for 3 couples. Being a "foodie", here are a few more details on the food. We thought Celebrity did a very nice job on their meats. Steak or prime rib ordered medium or medium rare was usually right on and quality was very nice. Slow cooked items like Osso Bucco, braised beef and chicken were very tender and succulent. Veggies were crisp-tender and presentations were nicely done. If there was a weakness or unevenness, I would say it was in the pastries. American standards like strawberry shortcake, chocolate chip cookies and pineapple upside down cake tended to not be very good. There were some desserts that were excellent--chocolate cake with leche was top notch. A special Grand Marnier soufflé was yummy. Bitter and blanc bread pudding on Carnival remains my favorite cruise dessert. Many of the desserts in Café al Bacio were very good--we loved the Coconut chiffon cake, the chocolate/coffee cake and several others. I would also say morning buffet pastries were about average. Princess has the edge there. A lovely touch was being offered an afternoon chocolate while we were relaxing in Café al Bacio. We also thought it was a very nice part of the Captain's toast to receive a glass of champagne and a truffle as we entered the theater on the first formal night. We ate at the buffet most mornings. It is true the selection is nearly the same every morning but that does not bother me. There is such a wide variety of items I could personally have breakfast for a year with those items and be fine. The eggs benedict station was very good. Lox and bagels were good and red onion, tomato and capers were handy. Omelet stations were quite plentiful and toast was made to order and nice and hot--always a plus. We also had crepes at Bistro on Five ($5 pp.) twice and that was a nice addition although they seemed a little understaffed. The dessert crepe with nutella, pistachios, and whipped cream is not to be missed. We had one breakfast and one lunch in the main dining room and they were nicely done. The ice sculptures and food at the Brunch was a nice change of pace but it was on Canal crossing day which was a plus or minus depending on your viewpoint. Buffet lunches were good. Salads were interesting and Indian curries were good. Hamburgers and hot dogs on deck were very good and the French fries were hot. You lose on this one Guy Fieri--French fries on the Breeze were bad! We dined at Q-sine one night. We thought the food presentations were very memorable and fun and most were tasty. You definitely have to be open for a brand new experience. Certainly a unique Thanksgiving dinner for our group. We did them for $30 pp. which is a fair price. I feel the Celebrity specialty restaurants are over-priced at $45 but they are often offering specials to fill them. We had an inside cabin which was fine. Beds were a bit firmer than we prefer but OK. Our steward Frank took good care of us. Nice flat screen TVs and a settee were nice. I liked the weight of their coverlets on the bed--not too heavy. Space under the bed ample for storing suitcases. There is a clothesline in the shower which came in handy. I liked the soap, shampoo and hand lotion. Good control on the temps. Entertainment on the ship was very good. We really liked the various groups playing around the ship and they were very appropriate for the demographics of the older crowd on the ship, We found ourselves pleasantly surprised by the Finkel brothers--who would have thought a xylophone virtuoso could be so much fun? The comedy of Rich Ceisler had us in side-splitting laughs. The production shows were very well done and we really appreciated the Celebrity orchestra, singers and dancers. The loss of live music is a big downside for us on some cruise lines. The weakest link here was the juggler Steve Carte in our estimation. Cruise director Pete was a man of few words but did a very good job and the man could sing too. We really enjoyed some of the Celebrity activities. My husband attended several of the lectures. I thoroughly enjoyed the culinary talks though a bigger venue to avoid SRO would be better. Watercolor class and the trivia were lots of fun. I gave my first Zumba class my best shot. Many activities involved the officers which was entertaining. We thought running the Nova documentary on the Panama canal was very nice but earlier than 10:30 pm might have been a better choice. The commentator that came aboard for the Canal crossing did an excellent job. Ports on this cruise are fairly weak. The big event--the stunning Panama Canal crossing--is what makes it worth it. We had been to Cabo and Puerto Vallarta a couple of times previously so skipped them. Guatemala and Colon also did not have much to offer and safety is an issue in those ports. We did a independent tour in Costa Rica with Gio tours. Chris did a great job of showing us around his country and did a good job of improvising when a land slide made doing one of our activities impossible. We would recommend Gio as others on Trip Advisor and CC have. We took a ship tour in Cartagena but it was in the 90s with equal humidity levels which certainly impacted how much we enjoyed the tour. We prefer to do independent tours when possible. This was a super cruise and we hope to sail again. Our cruises depend on the cost of itineraries we want to do and we are not loyal to just one line, but Celebrity certainly won us over on this one.   Read Less
Sail Date November 2013
Our Group: 3 retired couples, ages 62-68 - 1st time for us traveling with others. Two of the couples were from Phoenix and the other couple from Washington state. Made a big difference in the cruise, especially on multiple sea days, plus ... Read More
Our Group: 3 retired couples, ages 62-68 - 1st time for us traveling with others. Two of the couples were from Phoenix and the other couple from Washington state. Made a big difference in the cruise, especially on multiple sea days, plus we were able to get a dining table for 6 in the MDR together. We have done 5 prior cruises, all on RCI so were anxious to try Celebrity for the 1st time. As platinum members on Royal we were made Captain's Club members at the select level, a nice benefit. My wife and I drove from Phoenix the night before, stayed in a motel and boarded in the morning. Utilized a one day one way rental from Alamo which was reasonable and handled all the luggage for both Phoenix couples, the other Phoenix couple flying in on departure day. We all brought the allowed 2 bottles of wine on board as well as water and soda. This is all acceptable and a real money saver for the customer. Embarkation in San Diego - could have been smoother and better with more communication. Once inside the terminal building having received our sea pass cards we were seated and assigned group number 21 at 1020am (we arrived early). Group 1 was boarded at 1130am, then groups 2,3,4,5 with our group 21 going after group 5. The ladies broadcasting the group numbers were yelling at this mass of several hundred people, no signage, no megaphones. Our group boarded at 1240pm, we ate and entered our interior cabin at 150pm. The ship left at 600pm, one hour late. Dining: we had a table for 6, 600pm dining. All evening meals except one were taken in the MDR with Mario and Stefan as our waiters. Food quality was the best we’ve had on any of our cruises, service was very good as it has always been on RCI. One half of the menu was the same each night, the other half changed and provided a good variety of appetizers, soups, entrees and desserts - generally every item served was good to outstanding. Thanksgiving night was the only time our group ate in a specialty restaurant, the Qsine on deck 11. This is an very unique experience with the menu and ordering done via I-Pad, some of which did not work at all or work properly. Food in Qsine varied; mostly good to very good, some very unusual. Presentation and serving in Qsine was very unique too. We received a discount off the $45 price with discounts seeming to be available regularly depending on the night. My opinion - worth trying once. During our transit of the Panama Canal the dining staff went all out for a brunch in the MDR complete with many ice sculptures. A tremendous presentation and experience as we rode through the canal. This brunch is not to be missed. One of our snack favorites was the Café Al Bacio on deck 5 with complimentary sweets in the afternoon; the coconut cake was the best !! Our group also did a breakfast of crepes in Bistro on 5 one morning, nice atmosphere but the service seemed slow with only three tables being served. We did find the placement of the tables in the MDR a little too close, could have been further apart. The Ship: 11 decks but a few options to go higher on a limited basis. The Infinity had a make over several years ago but has been maintained well and is kept clean. It has a short walking track open air on deck 11. The ship does not have all the glitz bells and whistles of the brand new ships but is very comfortable, attractive and a good ship with sufficient venues for music and bars for drinking options. Gym area seemed adequate, we used it one time, spa, casino, large theatre for the evening events. The ship was large enough to provide the customer what was needed but not too large. As compared to RCI: many fewer ship wide announcements, this was good. One daily Captain’s message at 10am. As this was early December, Christmas decos were put up by contractors who boarded the ship in Colon and left the ship before leaving Colon. INTERNET & PHONE: Outrageous as expected; internet packages could be purchased that provided some savings. Using a coupon as a result of being Captain’s Club Select I purchased 38 minutes for $24.95 minus a 25% discount, which was still a very high net cost per minute but was useful. Internet speed generally slow to very slow. 4500 total Nautical Miles covered in the 15 days. A bonus for us as non-smokers: very limited areas for smoking and the casino was a no smoking zone the entire trip - all of the time. The Infinity cruiser on this sailing: Almost entirely adults, perhaps 25 children were spotted. Guessing the average age to be 60-65. Mostly US, Canadians, UK and Aussies with Asia being well represented as well. Entertainment: I did not have high expectations for a ship this size but was surprised by the consistent strong to outstanding performances and variety we were provided with each night. Of all 15 nights of performances I would say only one was weak. The Infinity musicians were also tops. Cruise Director Pete mixed it up and did a great job of choosing some very good entertainers for our enjoyment each evening. The different lounges frequently had music of varying types so everyone could find something to like at a given lounge. Bar drinks came with the usual 15% add on but we found happy hour pricing, 4-5pm and 4-6pm provided good options for regular inexpensive drinks of martinis and wines, some as low as $4 and martinis at $5.50 each. So a good option to avoid a large bar tab for the cruising customer. We did not find this many options for low priced drinks on a regular basis with RCI. Ports/Itinerary: We chose this cruise primarily to experience Celebrity and do the Panama Canal. Other stops, in order, included: Cabo San Lucas, Puerta Vallarta, Puerto Quetzal, Guatemala, Puntarenas, C.R., Colon, Panama, Cartagena, Colombia. We did only two shore excursions; one through the ship in Colombia and an independent one with our group of four in Costa Rica in our own mini van with Chris of GioTours. Otherwise we walked off the ship at each port and did only the shopping near the port area. Having done Costa Rica with only 4 of us plus driver and guide Chris I would say no comparison with the ship’s product we took in Colombia. Now I know why we try to avoid the ship’s tours and it’s not just because of the normally higher cost involved utilizing the ships product. One exceptional thing Celebrity did as we transited the canal on December 2nd - we were provided with an ongoing live narration by a lady working for the canal as we traveled through it from 715am until 445pm when we exited. This narration was throughout the ship and really added to the crossing. I understand some lines do not provide this narration and it made all the difference as we traveled. Being this close to the equator, our southernmost point being 7 degrees north latitude, I expected it to be hot and I was not disappointed. Being in the sun was at times brutal but Cartagena took the award for the very hottest and most uncomfortable. Also, be prepared for regular, sometimes relentless hawking by the local vendors, even if you are in a large tour group you are fair game, this is at all ports. My opinion - all of the ports were worth seeing once - though we did greatly enjoy our 7 hour tour with GioTours in Costa Rica. This cruise had a very good balance of sea days, never more than two in a row, mixed in with regular port stops. The Crew: One thing I really appreciated about this cruise was the high profile and access to the Captain and his senior officers. The Captain could be seen almost anywhere on the ship and was easy to talk to - I spoke to him at least four times. On some cruises you never see the Captain and seldom even hear from him so this made this Captain and this sailing outstanding. The waiters, pool butlers, housekeeping were from all over the world. I would say they were friendly and helpful as a rule. At times listening closely was necessary to fully understand what they were saying. We had only one day of 80 knot winds (per a senior crew member) so the decks were closed off and the ship was not level as it traveled, but we did not get sick. This high wind condition lasted 10 hours or so and occurred off the coast of Acapulco. On the open sea windy was the norm and somewhat bumpy - generally up on deck 11 in the open, winds were 30 mph and seas were 1-2 meters high. I appreciated the fact that events, dining, docking and leaving ports always seemed to be on time, as scheduled, with the exception of departing San Diego. Being on time seemed to be important to Celebrity. Thank you! Departure in Fort Lauderdale - we chose the 1st departure time of 815am, got to the Celebrity Theatre at 810am. At 850am we were instructed to move to the departure ramp, cleared customs, claimed our bags and walked outside to a long line for taxi cabs. The wait for a cab was about 20 minutes. Four of us shared one cab, it was cozy but the least expensive way to go. Fare to the Ft. Lauderdale airport was $15 plus tip for 4. Arriving at the airport at 945am we found long lines outside to do bag checks with Southwest and a long line inside as well. We chose inside to avoid the outside heat. Though the line was long it moved along and in 20 minutes we were at the ticket counter. After the ticket counter we moved to the security line with another short wait as we were designated TSA PRE SCREENED. Once inside the secure area we tracked down something to eat. All options were very busy by this time, 11am, and there were generally lines at the four or five choices. Was hard to find a table to sit at, all being occupied so we shared. Gates were all packed, you were lucky to find a seat. When 10 or so cruise ships all unload on the same morning a person must expect the airport to be packed and it was. I give credit to the airline employees, airport employees and TSA for handling all of us as efficiently as they did, there is just so much that can be done with crowds of this size. For us I will try to avoid using the FLL airport for departing in the future on a Saturday or Sunday if at all possible. Perhaps West Palm Beach or Daytona Beach should be considered. Overall a great experience that can be highly recommended. We have already pre-booked our next Celebrity cruise for August of 2014 to take advantage of the on board reduced deposit and OBC just as Royal provides. Thanks to the staff of the Celebrity Infinity for doing such a good job on our first cruise with you.   Read Less
Sail Date November 2013
We arrived at 11:30 a.m. for boarding and found it to be very efficient unlike a few of the other reviews. We were greeted warmly with a mimosa and moved on to the Oceanview Cafe for an early snack. It was not busy and it was efficient. ... Read More
We arrived at 11:30 a.m. for boarding and found it to be very efficient unlike a few of the other reviews. We were greeted warmly with a mimosa and moved on to the Oceanview Cafe for an early snack. It was not busy and it was efficient. We were allowed in our rooms about 2 or 2:30, but really didn't worry about this as it is usual. The ship was very clean and well staffed as far as we could see. Dinner was typical cruise food. It obviously isn't what it was 10 years ago, but deal with it, it's food, it is well cooked and presented. Our wait staff went out of their way to get to know each one of us. We had a table for 12 which they had to take down every evening as we must have been the only ones that requested one of this size. Leaving the port was very interesting as was the abandon ship drill. Funny, everyone was told YOU DO NOT NEED YOUR LIFE VEST. Despite this, there were a bunch that didn't listen and said they needed to have them. I would recommend they do it out at the lifeboats instead of in the various venues, but this is the way it was done. Our stateroom staff were great and so efficient that as soon as we left our stateroom in the morning and evening it was made up. Great job, Cruz and Dwayne. Dining was great, Anak and Roldolfo were efficient and attentive. Stateroom was great other than the fact that it could never keep a constant temperature, it was either too cold or too warm. Theater - some of the shows were good, others, well, we just opted to not go and not complain. The shows are getting to be a little on the aged side. Food - it was cruise food, get over it, it isn't as good as it was 10 years ago, but then nothing is the same as it was 10 years ago. Bars - The Mast Bar (Agus - aka - Goose), was our favorite afternoon hangout. Goose knew what everyone was drinking unless we changed out mind. The Rendezvous - was our evening hangout, after we tried Michael's Club and a few other places - Trace Gordon was our waiter and couldn't wait for us to arrive every evening. Yea bartenders and wait staff. The ship its self - clean in my estimation - didn't notice any worn areas. The bathrooms were always clean and well take care of. More people should thank this staff member. They are trying to keep a "dirty place" cleaner than you keep your own bathroom. Great job ladies and gentlemen. You should be awarded for this effort. Pool Butlers - ha ha...love it. They don't let people hoard the lounges. I wish every cruise line did this. Hey RCI. Give your Pool Butlers a chance to make others happy.All in all, it was a great trip and I would recommend this to everyone wanting to see the Panama Canal. Read Less
Sail Date October 2012
The ship recently returned from dry dock in the Bahamas, where she was "Solsticized". Most public spaces were refreshed and several new features were added including Aqua Class staterooms and features for the Aqua Guests (i.e. ... Read More
The ship recently returned from dry dock in the Bahamas, where she was "Solsticized". Most public spaces were refreshed and several new features were added including Aqua Class staterooms and features for the Aqua Guests (i.e. Blu Restaurant and upgraded Spa amenities). Aqua Class Amenities (+ Pros | - Cons) + New Staterooms and Features (See Stateroom & Bathroom Pros/Cons) + Blu Restaurant (Food, Service, Ambiance) - Blue Restaurant (None of the fun activities in the Main Dining room are replicated in the Blu Restaurant) - Embarkation/ Disembarkation (No special benefits or special treatment) Aqua Class Stateroom (+ Pros | - Cons) + Deck 11 Stateroom (All are new, Part of the Solsticized upgrade in December 2011) + Sofa - Isle Clearance between Bed and Wall (Is only 15", People of size have to walk sideways) - Public Announcement System ( Didn't work, stateroom attendant indicated the volume control and speaker in the room were hooked up. A serious negative, given the 8 hours of narration through the Panama Canal Tip: Veranda Sizes on Deck 11 (Rooms forward have wider verandas and rooms aft have narrower verandas) Aqua Class Bathroom (+ Pros | - Cons) + Comfort height toilet + Shower Wand & Body Spray - Shower Size (Only 23" W x 46" L, Narrows to 13" wide at back side) - Shower (Leaks under shower doors, Carpet always wet) - No Outlets - No Storage (Clearly not what was shown on Celebrity Website) - Size (Overall very small) Entertainment (+ Pros | - Cons) + Overall the entertainment was good (a few steps up from Holland America and Oceania) + Entertainment every night Public Spaces (+ Pros | - Cons) + Blu Restaurant (Food, Service, Ambiance) + Theatre (Recently Remodeled, Nice Seating & Tables) - QSine Restaurant (Great selection of Food, Presented in a unique way) - SS United States ($40 Fee/Person, Staff was stuffy, Food was only Fair, Limited selection beyond seafood) - QSine Restaurant ($40 Fee/Person) - Cafe &* Grill (Layout out poorly, Food was just OK, It appears this area was missed during dry dock) - Main Dining Room (Service, Food) - Bistro-on-Five (Service Fee, Rarely seen anyone was using the space) - Gelateria, Cafe al Bacio (Service Fee, Rarely seen anyone was using the space) - Cellar Masters (Cold Ambiance, Rarely seen anyone was using the space) Ports of Call and Tours (+ Pros | - Cons) + Panama Canal Passage (Once in a life time experience!) + San Diego, CA (Recommend the Manchester Grand Hyatt, Harbor Tours) + Cartagena, Colombia (We would return to Cartagena for a Vacation) + Panama Railway (Along the Panama Canal & Panama City) + Antigua, Guatemala (Tour from Puerto Quetzal: Historic, Lots of Police & Security) + Ft. Lauderdale, FL (Recommend the Pelican Grand Beach Resort) - Cabo San Lucas, Mexico (You can see why most ships are avoiding Mexico) - Puerto Vallarta, Mexico (You can see why most ships are avoiding Mexico) - Puerto Quetzal, Guatemala (Very 3rd World) - Puntarenas, Costa Rica (Very 3rd World) - Colon, Panama (A Freight Port, Tourist Trap Shopping) Other Pros (+ Pros | - Cons) + Beyond the Podium Series (Uncle Marty: Panama Canal Talks) - Gangway Incline (The Incline/Slop of the Gangway at most ports was Dangerous) - Cruise Director (Patti Honacki was horrible, more interested in pointing out how hard she works vs connecting with guests) - April Weather Central & South America (90-100 Degrees with 90%+ Humidity) - Value-for-the Money Read Less
Sail Date April 2012
My husband and I took the cruise with my sister and her husband. The food was amazing! Our waiter was great (although they seemed short-handed), and the food was the best we've had on a cruise. On other cruises we generally ate ... Read More
My husband and I took the cruise with my sister and her husband. The food was amazing! Our waiter was great (although they seemed short-handed), and the food was the best we've had on a cruise. On other cruises we generally ate at the buffet, but not on this one! I have no idea how they did it, but it will be hard for another cruise line to measure up. We had our pictures taken on formal nights, but there was absolutely no pressure to do so. We ended up buying a few of them. The exercise room was in use a lot, but there always seemed to be machines available. I didn't use them because I sprained my ankle badly near the beginning (don't ask), and did a lot of hobbling for the rest of the cruise. The medical staff on the ship even x-rayed it. Our cabin was clean and nicely prepared each day, and the public rooms were well kept up. We found everyone on the staff to be very friendly, and they always greeted all of the passengers they came across with a smile not matter what their job was. This was the first cruise we've been on where we not only knew the names of our maitre d' and chief wine steward, but they came by the table each night to see if everything was okay. On other cruises they have introduced themselves only on the last night. A great effort and good training had been given to make all of the passengers feel pampered -- it worked! All in all, it was the best cruise we've been on! Here are some helpful hints to make your Panama Canal crossing more enjoyable: 1) Be sure to get a balcony! You can come and go at will and not lose your place as you would at the upper deck railing. They gave a blow-by-blow account of what you were seeing on loud speakers on the open decks, but they also ran it on the TV. If you turned it up and left the door open while you were going slowly through the locks and along the Canal, you could still know what was going on. 2) Some of the balconies are larger than others, so check reviews for sizes. Our balcony was one of the larger ones with a partial overhang. It held a table and upright chairs as well as two lounges and a small table. The one above us only held two upright chairs and small table. 3) For the morning you start passing through the locks, order a room service breakfast. We were on the eastbound trip and entered the locks at about 7:00 am (we started toward them before it was even light). I hear the buffet and railings get very crowded, while we lounged, looked over the side, and had a delicious, relaxing bacon and egg breakfast. 4) Bring binoculars. I'm not generally a binocular user, but there was so much to see! 5) Take the eastbound trip if you can. The westbound trip evidently skips the stop at the Gatun Locks where you can go on tours and see the locks at ground level and up close, and that was a highlight. Our Celebrity tour took us to the locks to watch them in operation from a viewing room, and also to Portobello, a town about an hour away. In Portobello we toured an old Spanish fort where the canons still rust inside the walls. 6) Bring a hat, even if you don't usually wear one. It is HOT along the Canal as well as at ports at both ends (especially Cartagena, Colombia). Also, tuck a highlighter into your suitcase to mark events and other things in the daily newsletter. 7) Read up on the Canal, how it works, and its history before you go. It's an amazing story, and you'll appreciate what you see so much more. Just the mechanics of it is a story in itself. Read Less
Sail Date April 2011
We had always wanted to cruise the Panama Canal, it was on our bucket list. We Chose This cruise for two reasons. We really enjoy Celebrity ships, they might not be the newest, or the biggest, or the most beautiful, but they are always ... Read More
We had always wanted to cruise the Panama Canal, it was on our bucket list. We Chose This cruise for two reasons. We really enjoy Celebrity ships, they might not be the newest, or the biggest, or the most beautiful, but they are always wonderful, and never disappoint us. The food is the best, the crew and staff on board are always there to not only fill your needs, but do it with a smile and a pleasant repoir. We love to play Trivia Games, and the amount of games and type of games is the best of any other cruiseline. And the team that runs the games, are all friendly and make the experience entertaining and fun. The other reason we chose this cruise was that it sailed out of San Diego. A very short taxi ride, and inexpensive, from the airport to the cruise port. Much better than San Pedro. We were fortunate the entire cruise.....the weather was wonderful, never a cloud in the sky, sunny the whole two weeks. I had read that it rains alot in the Panama Canal area, so we came prepared, but it was not necessary. The Panama Canal Cruise is one that I think everyone should experience, at least once. They had several lectures onboard that we attended. So by the time we actually reached the canal, we were well educated on what we were looking at, and during the entire sailing through the canal, there was a narration, to point everything out to us. So it was educational and enjoyable. Our cabin, was an inside cabin, but we learned long ago, that we love to explore the ship, and find different areas that are quiet, good for naps or reading, and of course, I have to play my trivia. There is always something to keep you interested and busy, if you want. The shows were very good, and we also enjoyed the other music going on, throughout the ship. There was not one negative thing that I can think of on the entire cruise. Seas were calm, sun was out, nice breezes, beautiful scenery, good food, nice people. It was the best two weeks, I think, that I have ever experienced in my life! So now we want to go to Hawaii, and chose another Celebrity Ship....the Century. If it is half as nice as last year, it will be great. Read Less
Sail Date April 2011
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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