Standards have fallen on SAGA. The restaurant staff all seem hassled. Food delivered via cabin service was not hot. Disembarkation at Portsmouth was lengthy and dispiriting. The overall atmosphere is a cross between a retirement home and a golf club bar. The captain seemed to use that as an excuse for a sense of humour that belongs in the 1970s. The best thing is the hardworking ‘hotel’ staff who ...
First cruise since the pandemic we sailed on4 December 2022 Also this was our first Saga cruise.even We have now reached the qualifying age I'm 80 and her indoors is a young 70. We had cruised many times before but never with Saga
We were picked up spot on time and delivered to Southampton without a hitch. We were helped on board (wife is wheelchair user)within 30 mins we were in our ...
Saga cruise to Norway and Svalbard, July 2022:
Covid testing and security was efficient at Southampton.
SOA is a beautiful ship, decent sized cabins and bathrooms, with everything you could possibly need and if there is something you need just ask for it. Most of the staff are friendly and helpful, but the service in the Main Dining Room can be slow at times. You are asked on entry to MDR if ...
Spirit of Adventure Baltic Cruise June 2022
This was our second cruise on this one year old Saga ship the first being in January to the Canaries.
We have previously cruised ships mainly frequented by a more international demographic and were initially reticent to try Saga before the two new " boutique " ships were brought into operation. The new ships offer an all balcony smaller ship ...
In fairness the cabins & waiting staff have been wonderful, however our dreadful experience occurred in the Britannia Lounge when our party of six tried to move a chair - the young lady Hostess (Ms P) stormed over to our table and was most aggressive saying we couldn’t sit together and then went to call security, we had very politely tried to explain we were allowed to seat together as a group of ...
I chose this cruise line mainly for the newness of the ship the small ship ,which we prefer the home pick up and return and all inclusive.
Very smooth pick up very slick covid testing both lateral flow and PCR . Living near the port we were not picked up until late and didn't get to our cabin until 4.45 pm. At 5pm life boat drill happened and by time we had unpacked it was gone 6.30pm
So ...
Hoping this was going to be the “Trip of a Lifetime” we were bitterly disappointed right from the start, a three quarter of an hour wait in a queue to be covid tested at the docks was a little frustrating to say the least. The staff at the port refused to carry my wife’s Dress Carrier stating that they might “damage it’ Once we were in the cabin which was very acceptable we decided to explore the ...
The way we were treated by Saga Management means we will never travel with Saga again.
Tested at Southampton both LFT and PCR and embarked on Spirit of Adventure. First impressions are very good. The ship was beautiful, the cabin was spacious and well appointed. Public areas are immaculate and staff well trained and attentive.
However, once the ship had set sail, we were informed by the ...
We booked this Cruise on the 25 January 2022 as a special birthday celebration which included visiting Sicily and Sardinia the highlights for us. We paid the total, but confirmation of my Travel Insurance was not included until we heard from the Insurance Department. We did receive a call from Saga and gave the requested information. We were told we would be contacted from another colleague. ...
We were really looking forward to this cruise and actually changed cruise line to travel with SAGA as we had loved SPIRIT OF DISCOVERY last year. Sadly, had a couple of passengers isolating from a back to back cruise to Norway just prior to embarkation. Those cases increased rapidly after sailing despite very tight testing and isolation protocols on board. We left the Azores, hopeful that numbers ...