In fairness the cabins & waiting staff have been wonderful, however our dreadful experience occurred in the Britannia Lounge when our party of six tried to move a chair - the young lady Hostess (Ms P) stormed over to our table and was most aggressive saying we couldn’t sit together and then went to call security, we had very politely tried to explain we were allowed to seat together as a group of ...
I chose this cruise line mainly for the newness of the ship the small ship ,which we prefer the home pick up and return and all inclusive.
Very smooth pick up very slick covid testing both lateral flow and PCR . Living near the port we were not picked up until late and didn't get to our cabin until 4.45 pm. At 5pm life boat drill happened and by time we had unpacked it was gone 6.30pm
So ...
We booked this Cruise on the 25 January 2022 as a special birthday celebration which included visiting Sicily and Sardinia the highlights for us. We paid the total, but confirmation of my Travel Insurance was not included until we heard from the Insurance Department. We did receive a call from Saga and gave the requested information. We were told we would be contacted from another colleague. ...
After driving several times around the Southampton Cruise Terminal car parks to be Covid tested, we finally arrived at check-in. Thereafter, we were treated not as adults capable of making our own decisions on acceptable levels of risk, but as naughty 5-year-olds unable to function without orders or correction. We had entered a regime of mandatory (and strictly enforced) face mask wearing in all ...
Picked up from house by taxi and on arrival at Southampton had covid test in car and on result proceeded to ship. After check-in we were taken to our cabin which was great with loads of storage space. The only downside was the wardrobe which was too narrow making it difficult to access clothes especially on right side. The first few days we had to wear masks in all public places which we expected, ...
We had sailed with Saga apprx 10 years ago and then went onto other bigger cruise ships, but decided to return to a smaller ship. (No casino and no kids) Saga were exceptionally well organised throughout our pre embarkation. Always keeping us informed and constantly updating us especially on their Covid protocol. Saga offered us free chauffeur, free insurance, all inclusive (yes alright i know it ...
I have converted to a Saganaut and that is official. Having cruised for many years and with many different lines SAGA cruises have topped them all. No more laughing about “Send A Granny Away” – their service and attention to detail is second to none. In fact none of the so called “white star service” can touch them for service, food and general high standard to detail.
A pre Christmas cruise ...
My wife and I have been very fortunate to have experienced very many 6* all-inclusive cruises including Seabourn, Regent, Sea Dream, Hebridean International and Silversea among others. We have sailed with SAGA Rose on 3 occasions in the past and were now very keen to sample SAGA’s new ships booking on Spirit of Discovery while the vessel was still undergoing construction. The 14-night cruise to ...
Although I enjoyed this cruise it was not the same standard as the Spirit of Discovery. The pick up was excellent and quickly went through testing check in and boarding. The same could not be said about departure where the taxi driver yet again went to the wrong terminal and I was left waiting a long time. The ship is similar to discovery. Booking of speciality restuarants differs, you can only ...
This 2 week cruise down the French/Spanish/Portuguese coast was an excellent way to get back into cruising. It was our 7th Saga cruise and the second on the new Saga ships. As usual, we were picked up from home and , on this occasion, taken to Tilbury docks. The embarkation procedure was somewhat chaotic with too many taxis arriving at the same time. Coupled with the requirement for 2 COVID tests, ...