Sail Date: May 2019
We love doing this cruise every year - we take the train up to Vancouver, the ship down to Seattle - it is an awesome little overnight trip. Since it is only 1 night we take an inside cabin, although 1 year we DID book the mini-suite. We ... Read More
We love doing this cruise every year - we take the train up to Vancouver, the ship down to Seattle - it is an awesome little overnight trip. Since it is only 1 night we take an inside cabin, although 1 year we DID book the mini-suite. We travel w/ 4 in the cabin for most cost effectiveness. It was a one night cruise so no big show - the lounges had nice shows - the service was great - the ship was great - the staff was great, as usual - there was a game show between staff & guests that we listened to, it was fun - there were no ports so no excursions. To be fair to the crew, they had NO CONTROL over customs. Customs, for whatever reason, decided to do a FULL customs check on EACH guest, so disembarkation was a nightmare. The staff COULD have allowed for guests w/ flights to catch to disembark first, but no such concession was made. Other than disembarkation, the entire cruise, the food, everything was wonderful. I LOVE the sorbet in the dining rooms and highly recommend everyone trying it... there are odd flavors sometimes, but still so very, very good - Well, that's about it... Read Less
Sail Date: May 2019
We wanted to go to Canada and this seemed like a good approach. The ship was in good condition. Food was ok. Buffet is split into two adjacent sections and it was a challenge to find seating a couple of times. The setup for the Lotus ... Read More
We wanted to go to Canada and this seemed like a good approach. The ship was in good condition. Food was ok. Buffet is split into two adjacent sections and it was a challenge to find seating a couple of times. The setup for the Lotus pool was bizarre. You can see it from the hallway in Lotus Spa but the doors are kept locked. I wanted to use the hot tub beside the pool and I asked the hostess at the spa when it opens and she said that she did not know. There aren't any signs stating when the hottub opens and I ended up asking a ship officer and he said it should already be open, but it was not. It opened about 15 minutes later. To access the pool, go up a flight of stairs, walk across the deck, then go down a flight of stairs. Good exercise but convoluted. There were other times when we tried to go someplace and had to take an indirect route. This is common on almost every ship that I have been on but the Ruby Princess has more than it's share. The production shows were ok. I went to see a presentation on a new ship and it was a video followed by the Princess dancers, the Princess orchestra. I left at that point. We did the Panama Canal on the Island Princess around Christmas last year. We really enjoyed that cruise and did not want it to end. For our Ruby Princess, we were glad that it was over. Our experience was not bad, just meh. Read Less
1 Helpful Vote
Sail Date: May 2019
This was our fifth Princess cruise, and our second on the Ruby. EMBARKATION: We took the Princess transfer from LAX and arrived at the terminal around 11:30. We had about a 15 minute wait in line to check in. Since we were still Ruby ... Read More
This was our fifth Princess cruise, and our second on the Ruby. EMBARKATION: We took the Princess transfer from LAX and arrived at the terminal around 11:30. We had about a 15 minute wait in line to check in. Since we were still Ruby level for this cruise, we didn’t have priority boarding, but we only waited another 20 minutes before our boarding group was called. We ate lunch in the Da Vinci dining room, and our cabin was ready for us at 1:00 PM. Our luggage showed up a little later, not sure of the time since we were out exploring. CABIN: Baja Deck B521. This was our first time in an interior cabin. Good location, quiet. Clean, not spacious but enough room for the two of us. The bed was extremely comfortable—great upgrade from the old foam egg crate solution. The motion-detecting night light at the base of the desk was handy. Our steward Manuel kept everything clean and tidy. (A tip if you use the new TV: you have to watch the opening safety video all the way to the end before you are able to change the channel. If you stop in the middle of the video, when you turn on the TV again, the video will start from the beginning. This was a feature we hadn’t experienced on our last cruise.) SHIP: I saw somewhere that they added extra cabins when the Ruby was in dry dock—I don’t know if that’s accurate, but the ship certainly felt more crowded than when we sailed in Feb. 2018. The safety muster was more chaotic than in the past. There were lines for afternoon tea and for the pub lunch in the Crown Grill, but they weren’t too bad if you’re patient. The ship has been refurbished and we noticed certain things: new carpeting in the stateroom hallways is very nice, but we miss the old color scheme that signaled whether you were on the port or starboard side. The new beds are great—we slept quite soundly. The service desk was very helpful when we asked about a missing OBC. They contacted the home office and were able to resolve the mystery, and the credit appeared on our statement before we docked in Vancouver. DINING: We had the early seating for traditional dining in Botticelli, and I have to say I preferred when the seating started later, at 5:45. A 5:00 seating is too early. Dinner was excellent every night, and the food was well-prepared. Everything was fresh and the portions were right-sized. Our server, Arren, and his assistant, Francis, were helpful and attentive, and remembered our preferences each night. We ate breakfast and lunch in the dining room several days, and in the Caribe buffet on the others. I prefer the breakfast menu in the dining room but the service was inconsistent and slow at times (we missed the start of our CC M&M because breakfast ran long). The staff seemed overwhelmed by the crowd. We ate dinner only once in the Horizon and I was not impressed by the selection of food. We purchased the coffee package and had great service from the baristas at the International Court. We were put off by the new up-sell items on the dinner menu, offering “Crown Grill” steaks, etc. We miss having the afternoon happy hour/“Buy one, get one drink for $1” that used to accompany the trivia game in Explorers Lounge. That was always a great social activity and encouraged passengers to mingle and form teams. Apparently other passengers miss it too—the afternoon trivia games were not as well attended as in the past. ENTERTAINMENT: We enjoyed all of the evening shows. We had seen the comic Carlos Oscar on a previous cruise, and he was great as usual. He performed two nights. The musical guest Tricia Kelly is a talented vocalist and does wonderful impressions. The magician Julien Losa performed in Club Fusion and he was very funny. The updated “Colors of the World” benefited from its new staging and musical selections. The new production “Once upon a Dream” was fun and a bit campy. The Princess singers and dancers certainly work hard to entertain. There were some fun evening activities in the Piazza, and we especially enjoyed the “Dancing with the Staff” competition. The line dancing in Explorers Lounge was another fun activity and was well-attended. The cruise director’s staff did an admirable job getting passengers engaged, more so than on our past Princess cruises. DISEMBARKATION: We chose walk-off because we were staying in Vancouver for a few days. The disembarkation seemed rather chaotic but we were able to skirt around the crowds and exit the ship. Inside the terminal at Vancouver, there was a bit of a wait for customs. All in all, the Ruby looks great after her recent refurbishment, the staff was helpful and friendly, and this was a great cruise. Read Less
2 Helpful Votes
Sail Date: October 2018
The embarkation/disembarkation is a fairly smooth process. The ship is a good one--Promenade, Lido, and Sun decks were great public spaces. The Casino offers of variety of gaming choices. The dining areas offer a variety of choices ... Read More
The embarkation/disembarkation is a fairly smooth process. The ship is a good one--Promenade, Lido, and Sun decks were great public spaces. The Casino offers of variety of gaming choices. The dining areas offer a variety of choices cuisine/ship location--fine dining, pizza, burgers, ice cream....all have great service! The ship's staff is super. The tender process in Cabo was not that enjoyable. LONG wait time in order to get off the boat. I don't know what the hold-up was but what ever the reason...this needs to be addressed. The entertainment while on the cruise was very enjoyable both the daytime and evening events were fun. The clientele on the boat were surprisingly enjoyable. Meet some people that I hope to keep in touch. Many passengers were eager to share a laugh, life experience. The STAFF are great and create the backbone of a successful cruise experience. They each deserve great kudos!! Read Less
1 Helpful Vote
Sail Date: October 2018
The Rudy was just revamped and there are many nice additions. The Salty Dog on 15 now offers many more items along with the regular hot dog & hamburger. The new coffee and cones was convenient & the coffee in the International ... Read More
The Rudy was just revamped and there are many nice additions. The Salty Dog on 15 now offers many more items along with the regular hot dog & hamburger. The new coffee and cones was convenient & the coffee in the International Cafe was excellent as usual. Embarkation was quick and efficient and the ship looks very nice and clean. There are many nice improvements to the interior of the cabins as well as new carpet and updated open areas. The dining room menus are new and there are lots more choices available. You can even order food from the Crown Grill at an extra price if desired. The theater is large with two levels and seemed to be a perfect size. The shows were well done with the dancers and singers and they had a comedian and magician. The music in the lounges was really good. Mariachi band, pianist, singer with a dance band, a duo and a DJ. The movies under the sky were good and recent ones like I Feel Pretty and Book Club An enjoyable Cruise for our family of 12. Read Less
Sail Date: October 2018
Let me preface by saying I've never sailed with Princess before and after my experience with them, I'm not in a hurry to sail with them again. Pre-cruise: You get spammed with info regarding when, where and how to board. ... Read More
Let me preface by saying I've never sailed with Princess before and after my experience with them, I'm not in a hurry to sail with them again. Pre-cruise: You get spammed with info regarding when, where and how to board. GREAT, but you only need to send this info once, maybe twice. However not only did the send this info almost 6 to 7 times, a couple emails gave us false info that our boarding time was a day and and an hour late. In sheer panic (since we were out of towners), we spent 2 hours trying to get someone to debunk the email as an error message. Major frustrating event! Service: Hit or miss. Most employees including room steward, wait staff and crew members were friendly but we felt we were dealing with concierge more than we needed to address a few issues we encountered. Our steward was less than attentive to our needs, when our shower leaked everywhere. We requested towels from him right away to clean up the flood, but he never showed up in time. Staff overall seemed less than enthusiastic and burned out. This was a repositioning cruise between their Alaska and Mexican Riviera seasons, it seems like everyone hadn't had a break. Food: BLECH! Buffett was gross. Variety of food was there, but everything tasted stale and recycled. Nothing seemed fresh. The included sit down dining rooms were only a step up from that. Some meals were good, not great - nothing felt gourmet. And no LOBSTER dinner, that was a total bummer. Afternoon tea was great, highly recommend! Coffee was weak and terrible! Only way to get a better than average food and coffee was to pay. Boo! Spa: My facial service was relaxing then everything went downhill. Worst spa ever! They tried to tell me the facial appt I originally booked was no longer available and of course the one that they had was more expensive. Talk about bait and switch. Then at the end of the appt, they made me meet with the Spa Dr. they had on staff to talk about my skin and try to upsell me with botox and skin treatments. The steam room had a mold smell and the spa pool was closed. So NOT relaxing! At the end I was so fed up, I tried to cancel my massage appt that I pre-booked before the cruise that was over 48 hours later. They told me that I couldn't cancel but only reschedule. I went to guest services with this matter and they said it was no problem to cancel, and that I gave them well in advance notice to cancel. Ports: Loved every place we went, started in Vancouver, then Victoria, then San Francisco. We didn't participate in any excursions and did our own adventures all the same and had a great time. Overall, this was my 5th cruise I've ever been on, a first on the Princess line and it was the worst of all of them. I'm sure on other Princess Ruby cruises the service and food might have been better, but I think the staff all needed vacations as well! Read Less
1 Helpful Vote
Sail Date: October 2018
This was our first cruise in many years. We booked a Club Class Mini-Suite, just forward of mid-ship and loved it. It had just been refurbished with deep cleaning, new bathroom floor, and new wall-mounted large LED Flat Screen TVs. Queen ... Read More
This was our first cruise in many years. We booked a Club Class Mini-Suite, just forward of mid-ship and loved it. It had just been refurbished with deep cleaning, new bathroom floor, and new wall-mounted large LED Flat Screen TVs. Queen bed is the new mattress and bedding. The room is spacious and very comfortable; we liked the subdivision of the room into living and sleeping areas. There is a huge amount of storage space. The bathroom includes a bathtub that while narrow is big enough to change your mind in. The balcony is huge, open to the air, but can be seem from all the decks above. The ship had just been in dry-dock and had recently been painted, cleaned, and some venues updated. As of mid-October 2018 Princess is in the early process of installing Ocean Medallion. They were starting to change out door locks as we disembarked. We had a great cruise with one exception. We booked the Crown Grill for my retirement dinner. The appetizer and soup were wonderful but our steak, the 16oz. Beef chop (bone in rib-eye) was awful. It was pour quality, tough, and gristly. It ruined the meal and we left. They did deliver my special desert to our room and it was very good but... Embarkation was a breeze except for being pointed the wrong direction for the club class embarkation waiting area. Club Class cruisers embark early with the suite and elite passengers. We had been to Victoria and San Francisco several times so we just enjoyed some the city. The only hassle was immigration, it was done on-board ship after docking in San Francisco. We waited in line almost an hour to have our documents reviewed. Poorly planned and executed. Luckily we did not have any excursions planned so it was just a delay. We visited family in LA. Disembarkation in LA was great but a little slow. No hassles. Read Less
1 Helpful Vote
Sail Date: September 2018
Liked that it left out of Seattle. Salty Dog had great white tomato soup and lobster Mac and cheese. Crown grill was great. Only problem was the barista coffee station on deck 5. Crew was arguing amongst themselves. Otherwise ... Read More
Liked that it left out of Seattle. Salty Dog had great white tomato soup and lobster Mac and cheese. Crown grill was great. Only problem was the barista coffee station on deck 5. Crew was arguing amongst themselves. Otherwise everything was great. For some reason some passengers think because marijuana is legal in WA state that it’s legal on ships. It isn’t. New menu in the dining room was great. You do have to ask for butter though. 98% of the crew was great. Have cruised 25 times with princess. Love the Ruby Princess. It was relaxing and just enough time in each port. We had sunshine every day. Book shore excursions online way before the cruise as a lot of them were sold out. So restaurants were great. Overall it was a good time with just a few hiccups. Share restaurant was closed on this trip, ship was going into dry dock for two weeks. Read Less
Sail Date: April 2018
This was a one day cruise so I am trying not to be too judgemental, however some aspects of the cruise would be the same if it had been longer. We only ate at the Lido buffet since the dining rooms were limited to anytime dining with no ... Read More
This was a one day cruise so I am trying not to be too judgemental, however some aspects of the cruise would be the same if it had been longer. We only ate at the Lido buffet since the dining rooms were limited to anytime dining with no reservations. We found the food to be of poor quality with unappealing choices. Desserts were a bit better. Finding a table was difficult so we were limited to eating outside. We looked at the dining room menu and noted that any kind of seafood or steak was not available. Princess now gives you the option to pay extra for steak in the main dining room...not impressed! We only attended the production show which was wonderful, great singers and dancers. I dont know what happened at embarkation but we hit the perfect time and it was almost a straight walk onto the ship, fastest embark ever for us! Ship itself is well maintained but they definately need more staff in the International cafe, the poor server was worked off her feet. Dont think we will ever do a one day cruise again and if food quality on Princess does not improve we may try another line even though we wre Platinum members. Read Less
1 Helpful Vote
Sail Date: April 2018
From embarkation to disembarkation, this was a great cruise. Weather was a balmy 20 degrees when we boarded, woke up to rain in Seattle. Poolside was packed, a lot of children and non English speaking people, but . . . Met some new ... Read More
From embarkation to disembarkation, this was a great cruise. Weather was a balmy 20 degrees when we boarded, woke up to rain in Seattle. Poolside was packed, a lot of children and non English speaking people, but . . . Met some new friends, ran into some old neighbours and friends as well. Music in Crooners was excellent. Food in MDR was great, waiter was ok, assistant waiter, Eben was great. Met Jelena, whom I had seen a video clip of on Facebook. Well worth the price for a one nighter. Passenger Services were very helpful and friendly. Shops were packed, but managed to pickup a Stowaway Stanley for a friend. Arrived late to catch the 70's show. Sailaway band was very energetic and fun. Spent most of the evening in Crooners listening to Funch on the piano. DId not attend the show Colors of the World, as we had seen it before and it was ok, not great! Read Less
Sail Date: April 2018
Cruise credits are primary reason for embarking on a one day cruise. You tolerate a scheduled bus trip prepaid on greyhound with multiple other cruise guests getting cancelled--without any communication to the ticket holders and scramble ... Read More
Cruise credits are primary reason for embarking on a one day cruise. You tolerate a scheduled bus trip prepaid on greyhound with multiple other cruise guests getting cancelled--without any communication to the ticket holders and scramble for another way to reach the vessel . By renting cars ,jumping to an amtrack train , some drove private vehicles in excess of 150 miles round trip and paid parking knowing they also had go figure out how to recover the vehicle at end of cruise . -//and still -// Spectacular datenite because everyone at princess treats you like a year long guest !! Amazingly friendly and serving hearts ! Rooms are always immaculately cleaned . Some ships understandably show more wear --- which is easily understood-- Wear versus unclean or uncaring, The latter we have yet to experience ever with princess. Our first cruise was with Norwegian and despite ruined clothes due to thunder storm hitting while luggage was left on pier We have grown to thoroughly enjoying the cruising experience. Princess employees have continued building our family enjoyment and Trust , We highly recommend the cruising industry to all of our friends. Typically a phenomenal experience that you can actually budget as a family vacation , understanding actual costs ! Great job Princess employees -- Your building a successful Company through Your dedication and hard work . Read Less
1 Helpful Vote
Sail Date: April 2018
Main reason for this cruise was to bring us to Platinum Level - and because it matched up with a land-based cruise we were already taking prior to embarking on the Ruby Princess. We had already booked the Ruby for a Cruise in April of ... Read More
Main reason for this cruise was to bring us to Platinum Level - and because it matched up with a land-based cruise we were already taking prior to embarking on the Ruby Princess. We had already booked the Ruby for a Cruise in April of 2019 (Hawaii here we come!) and this was an opportunity to try out the ship to see if the location we had booked would meet our needs. Embarkation at San Pedro was flawless! From the time we arrived at the port to the time we were dropping off our carry-on bags in our cabin only 15 or 20 minutes had passed. And that was for a 12:15 arrival - very impressed. We were on Caribe Deck in C630 which we found to be a great location. We were close to entertainment venues near the aft of the ship and to the Horizon Court for breakfast in the morning. I really liked the size of the balconies on Caribe though in April we didn't have the opportunity to spend much time on it. This was a three day cruise with no ports of call but we found there was plenty to do - lots of trivia and other games as well as musical entertainment and karaoke. We enjoyed all of these activities immensely. We were surprised that unless you had a post-cruise excursion booked, all passengers were assigned as walk-off. Because of our 10 day pre-cruise land based vacation, we had more luggage than we could reasonable handle. By the time I was able to get down to Guest Services, no more space was available for assisted disembarkation so we had to manhandle our luggage off the ship. Glad I had no mobility issues or I don't think I could have managed. For us, three days just isn't enough so while we did enjoy our cruise we would likely look for a longer cruise experience the next time. Read Less
2 Helpful Votes
Sail Date: April 2018
Just off Ruby today so posting a quick review of our experiences! Background: Sailing on this repositioning was myself, DD (turning 11 onboard) and DS (6). We are all experienced cruisers, with this one making number 18 on Princess! ... Read More
Just off Ruby today so posting a quick review of our experiences! Background: Sailing on this repositioning was myself, DD (turning 11 onboard) and DS (6). We are all experienced cruisers, with this one making number 18 on Princess! PRE CRUISE: We live in Vancouver, so flew down to LA using Princess EZ Air the morning of departure - all smooth and no issues. I had pre-booked a private car from LAX to the port using Lansky (I have used them many times before as they are one of the few companies that provide booster seats). The driver was there to meet us as we headed out from the flight and it was an easy 30 minute drive to the boat for $110. BOARDING: We were at the pier by 12:45 and had no bags to check so walked straight in to the port and filled out the health forms. It was pretty quiet and, as we are elite, we had priority check-in. We headed to security and were surprised to find that we are no longer allowed to carry on open bottles of liquid (is this new or just an LA thing?). I had to turn back and empty the kids' water bottles that I had just filled at the airport....Even with that minor delay, it was fast and we were onboard and heading to our room by 1:10pm! ROOM: We were in a balcony cabin - A431. It's a standard balcony and nothing to report. It was clean and ready for us when we boarded, along with our complimentary mini bar, a drink voucher in lieu of Captain;s party, and an invite for the Grapevines Wine Tasting. Our steward was not the best we have had - never introduced himself or made us feel welcome but he did an ok job of tending to the room. DAY 1: First stop after boarding was lunch, We like to hit up the dining room for embarkation day but we missed it as we had flown in that morning. Instead, we headed to Horizon Court and ate from the buffet. The food was ok - standard buffet fare. Not a huge choice but what was there was relatively good, if a little cold. My main complaint (which would continue throughout the cruise) was the drink service - or rather lack of! Not one person asked if we wanted drinks at any time we were in the buffet! I went to the bar to order every time! Muster drill was in Explorers and was so nice as we didn't have to take life jackets! It was led by Anna from the cruise staff who was a breath of fresh air. Even the kids had a good time - and they usually hate this part of the cruise! After muster, the kids wanted to hit the pool. The water was perfect for me - kind of bath temperature! As it was a warm, sunny day this was perfect! We spent sailaway in the pool and then headed back to the room to get changed for dinner. I chose early seating as I find this works well with the kids. For the first time in 18 cruises we requested and were actually assigned a table for 4 - which meant we did not have to share! I am not anti-social and have no problem with sharing, but with two young kids no one really enjoys the experience! This had the potential to be really great...except that our waiter was inundated with a huge group of 24 on his other tables. They were pretty high maintenance in that they didn't speak English and were vegetarian (I heard all this as the group leader was pretty vocal) so every dish had to be "tailored". This really took away from our dining experience as the waiter spent most of his time at the other tables. He never once, in the 3 days, asked if our food was ok. He forgot some of the ordered items. The drink waiter only ever took one drink order and never came back to ask if we wanted another. While the food wad good, the overall service was not. The first evening had the production show "Magic To Do". I had seen this before and it's my least favorite of all the shows, My little guy wanted to go to kid's club (which was fantastic as always) but my daughter wanted to see the show. After dropping off the little guy, we headed down to the theatre. We were early so got good seats and settled in to order a drink. No sign of a drink guy for about 15 minutes. When he finally came, I ordered a beer and my daughter ordered a mocktail. The drinks came about 2 seconds before the show started - I had almost given up on getting them! My daughter took one sip of hers and declared it "disgusting". I tried it and quickly discovered why it tasted so bad to her - they have given her the alcoholic version of her drink rather than the mocktail! Not good to supply an 11 year old with alcohol and, to make matters worse, they actually charged me for it as I had the drink package and it was classed as TWO alcoholic drinks! This was one of MANY trips to passenger services to have drinks removed from my bill! The show itself was as bad as the first time I saw it - just not my thing, which is a shame as I LOVE all the other production shows! After the show, we headed up to pick up the little guy and called it a night. The beds are as wonderful as ever and we couldn't wait to snuggle in! DAY 2: Weather was not great so we slept in and had a lazy breakfast at Horizon Court. I had ordered room service for 9am but when it arrived it was missing the food items. The guy apologised and offered to get them, but we decided to go the buffet instead. At 11am I had to attend a focus group onboard that I had been pre-selected for. This was really interesting - I was in the families group and they asked about our experiences and thoughts around kids programs and family offerings and what could be improved, etc. For the most part, all of our group had the same thoughts - more family oriented staterooms (couches Princess, please!), family pools, more family communication for those traveling with kids, etc. There was one outlier in our group that really took me by surprise in that she had obviously done zero research into the cruise and was quite put out by the fact that there was a casino onboard, there was a martini demonstration in the day, and smoking was allowed....hmmm. I quite enjoyed the discussion and hope my input was helpful - the kid programming on Princess has kept us coming back time and time again, We have tried RCL, Disney, and Carnival, and while they all had their good points none of them lived up to Princess in terms of kid activities! After the focus group, the kids wanted to swim again so we headed up to the pools. The ocean was quite rough so one of the pools had just been closed so we went to the other one, which was also sloshing back and forth. My older kid hopped in but the little guy and I opted for the hot tub, which was the perfect temperature. There were about 6 kids in the pool having a good time with the "waves" but after about 15 minutes it started to get even more choppy and the pool attendants came to assess. They gave it another 10 minutes or so before deciding to close it. The kids were disappointed but understood that it was for safety reasons. We headed aft to the small, round pool on deck 17. The water there was calm but freezing! The hot tub was bath-tub warm so we killed another hour there before heading to lunch at Horizon Court. No drinks offered again....booo After lunch, the little guy headed to kids club and the older one asked to play Bingo. No luck for us, but one lucky winner called the jackpot game in less than 53 numbers and walked away with $1000. We did notice that every winner had one of the tablets rather than the regular paper cards.... Dinner service was the same as the previous night except that it was my daughter's birthday so she got a cake for dessert and the staff sang Happy Birthday to her. This was a nice touch and made her night! That evening there was a comedian, Phil Tagg, in the theatre so we went to check him out. He was really good and we had a great time. We had planned on going to the balloon drop later that night but we were so tired that we headed back to the room and crashed! DAY 3: Horizon Court for breakfast and then down to shorex to change the disembarkation time we had been given. They did not ask of disembarkation plans for this cruise and just seemed to randomly assign people with walk off groups. We had walk off 24, which was to disembark at 9:50am. I live in Vancouver, but I had to be at work at 9am so needed to get off early. Luckily, this was an easy switch and we were given group 6. While I was there, the kids signed up for the egg drop challenge and then dragged me to the paper plane competition. While our planes crashed and burned, the egg drop was a success! My daughter designed and made a great device for keeping her egg safe using her birthday wrappings, balloons, and pool toy. It was quite impressive and the egg survived the drop! She was so proud, and we later received her prize in the room - Stanley Bear (we now have 3 of them!) We hit up the pizza bar for lunch and then little guy headed to kids club while the girl and I did trivia. We did ok by our standards but not even close to the winning teams! It was fun, though! Same routine for dinner and then we went to see the magician from the Magic To Do show as an act in Explorers. He was very entertaining and actually impressed me with his tricks (in case you hadn't guessed, I'm not a big fan of magic). The kids thought he was amazing - so much so that they insisted on watching his second show as well! We also watched the Liars Club game show, which was so funny. The cruise staff really make or break this show and this one was right on the money, Star of the show was Cesar from Columbia - hilarious! We also really enjoyed seeing the cruise director, PJ, again - he came on to our holiday cruise on Star for a few days to visit! We hit the lovely beds for the last time and slept like babies! Disembarkation was a breeze - though as we headed to club fusion for the elite lounge I asked what group they were on to see if it was worth going there. I was told they had just started 5 (we were 6) and it would be 15-20 minutes so we should go. We got to Club Fusion and the host was telling everyone "If you are walk off, just go at anytime" so we headed back to the gangway. At the gangway we were told, "Only group 5". Thankfully, a few others that had been at Club Fusion were quite vocal in saying that they were told they could disembark, so we were all allowed to leave! Overall, an enjoyable 3 day getaway. Service was not quite what I am used to - maybe because it was only 3 days? The biggest point of frustration was that, despite having the drink package, I was randomly charged for drinks. This meant several trips to the front desk to get them removed. The front desk was great and were obviously as frustrated as I was (I think I was not the only one to have this problem) but I shouldn't have had to keep doing this. Their suggestion was to mention to the bartender each time that I had the drink package - though why I should need to do this is a mystery! Read Less
Sail Date: April 2018
I chose this cruise mostly to get away but also to see what the Pacific was like going to Vancouver. It was a re position cruise so no ports, no excursions. We had 2 1/2 days to get to know the Ruby Princess. The food in the dining room ... Read More
I chose this cruise mostly to get away but also to see what the Pacific was like going to Vancouver. It was a re position cruise so no ports, no excursions. We had 2 1/2 days to get to know the Ruby Princess. The food in the dining room was amazing, I love the chocolate journey deserts. Our cabin was very comfortable but the bed could have been better. The first day the onboard activities were great, however I feel the second day it fell apart, I was actually looking for things to do. Our entertainment was a gentleman - Funch he was great and another guy in the Princess Theater that should have been in the Explorers lounge. I really felt there should have been better entertainment around the ship. In all fairness it was a re position and the things that I expect on a longer cruise I expected here. Would I go again, in a heartbeat. Yes it is short, the price was fair and it is no more expensive than going away for a long weekend. On the cruise everything is at your fingers, we did not have to drive and find food or be entertained. Read Less
1 Helpful Vote
Sail Date: April 2018
We like to take this cruise because you can often get free or low-cost upgrades. It does not stop anywhere so you can relax. Must try the Lotus spa thermal suite amenities and Adult pool area very tranquil. The food is amazing and you can ... Read More
We like to take this cruise because you can often get free or low-cost upgrades. It does not stop anywhere so you can relax. Must try the Lotus spa thermal suite amenities and Adult pool area very tranquil. The food is amazing and you can have as much as you want of whatever you want. We celebrated a birthday and were sang to and received a special dessert. We were a group of 6 adults, one couple were first-time cruisers. This repositioning cruise tends to have the possibility of rough waters, not bad but it does affect some areas and some people. We did see one show. It was a musical magic show. very nice. I enjoyed the music in the lounge, we had to meet friends for dinner or we would have stayed there all night. Dinner tended to run a bit long. The crown grill served the best breakfast I have ever had. Read Less
1 Helpful Vote
Sail Date: April 2018
I really enjoy these last minute cruises from LA to Vancouver and try to do a couple of these a year, as I love spending time and visiting Vancouver. The food is always fantastic and it's just so easy to get on in my home port in LA ... Read More
I really enjoy these last minute cruises from LA to Vancouver and try to do a couple of these a year, as I love spending time and visiting Vancouver. The food is always fantastic and it's just so easy to get on in my home port in LA and go anywhere Princess is going. Great entertainment throughout the ship and there is always as much or as little to do as you want. I have been cruising with Princess for several years now, as I had a negative experience on Holland and have never looked back. Some of the best itineraries and some of the nicest staff you will ever find. I have recommended Princess itineraries to several of my friends and they have all been very happy as well. Looking forward already to where-ever my next cruise takes me, and can hardly wait to go. Thanks Princess for another great trip. Read Less
2 Helpful Votes
Sail Date: October 2017
We choose this cruise because of the West coast ports. The food in the Main dining room for dinner was poor. My wife was unhappy with most meals. Pork was under cooked. Salmon tasteless. I had a strip steak that was as tough as shoe ... Read More
We choose this cruise because of the West coast ports. The food in the Main dining room for dinner was poor. My wife was unhappy with most meals. Pork was under cooked. Salmon tasteless. I had a strip steak that was as tough as shoe leather. This was our 7th Princess cruise. I was hoping that they had an indoor swimming pool or indoor hot tub, but there weren't any on this ship. I guess it's back to Celebrity or Royal Carribean on our next Cruise. On the positive side most of game shows and the entertainment were good. The Cabin Attendant did an excellent job. The service in the dining rooms was very good.. The cruise director Duke and his staff were good. We had very good weather on this cruise. We took the Hop on Hop off bus tour in San Francisco which included a guided walking tour of Chinatown and it was great. Read Less
1 Helpful Vote
Sail Date: October 2017
I chose this specific cruise because it was in my price range and time period. This was my second time cruising on Ruby Princess and it was as good the second time as the first. The ship did not feel crowded although we were full, there ... Read More
I chose this specific cruise because it was in my price range and time period. This was my second time cruising on Ruby Princess and it was as good the second time as the first. The ship did not feel crowded although we were full, there is plenty of space for everyone. The entertainment was varied and good and it was fun seeing the mature crowd getting out on the dance floor for all kinds of music. I enjoyed the 3 ports of call and all 3 had many options for excursions to fit anyone's desires. and although I can't give credit to Princess, the weather was Outstanding the entire trip. I had anytime dining and didn't eat in the dining room but once, the food while sounding good didn't really attract me. I got to enjoy the buffett more though, so it all worked out. The buffett had a good variety and I could always find something I really enjoyed, usually having seconds of those items. The service in all areas was fantastic, but I feel the staff was even more attentive in the buffett this cruise than the last one. They improved on what was already a highlight. I found the service to be outstanding, i say this because apparently others are not as enamored by the service. I felt the staff was pleasant, quick in providing service, from the stewards to the bartenders to the wait staff. The only negative I can say is there were 2 minor issues with my cabin and dining arrangements, but nothing to really take away from what was a great cruise! Read Less
Sail Date: September 2017
Repositioning cruise from Seattle to Vancouver on the Ruby Princess was less that the same cruise on the Emerald Princess the prior week. Ruby was like a low budget facsimile of the Emerald. The buffet lines were cut in half to serve twice ... Read More
Repositioning cruise from Seattle to Vancouver on the Ruby Princess was less that the same cruise on the Emerald Princess the prior week. Ruby was like a low budget facsimile of the Emerald. The buffet lines were cut in half to serve twice as menu people with half the options? Dinner service was also sad, the prime rib cuts were small and VERY inconsistent. Neighboring tables had small cuts and we had a wedged cut that was half the other serving at the same table. I asked for a larger cut which was provided but came with a whole new plate. I was not allowed to take the extra to my cabin for later. Corn was bad, but not as bad as the Emerald previous week. Trying to reconcile it all, maybe they are putting a better foot forward with the Emerald in an effort to help people forget the recent incident on board. Had two balcony cabins, both were in acceptable condition, one on Baja toward the front and the other center rear on Aloha. Casino dealers for craps were almost Vegas quality. Good time, food disappointment, staff were upto par, disembarked as wanted, public transportation to YVR is easy and cheap Sunday, a deal not even $3.00 Canadian, and we beat the Princess bus. Read Less
8 Helpful Votes
Sail Date: May 2017
We chose this cruise to get a feel of what Princess is all about. We have an Hawaii cruise booked with them and since this is our first time sailing with Princess, we thought we would take this mini cruise to get our feet wet with Princess ... Read More
We chose this cruise to get a feel of what Princess is all about. We have an Hawaii cruise booked with them and since this is our first time sailing with Princess, we thought we would take this mini cruise to get our feet wet with Princess before committing to a 15 day cruise. I am glad we did. First, the cabin was very nice. After that, it starts to go downhill. Embarkation was a joke to say the least. We stood in one line after another and it took almost 3 hours to board. Once onboard, we went to the dining room to avoid the buffet rush and it took them 25 minutes to take our order once seated. The toilet clogged after only going #1 and it took 2 phone calls to fix that. We found 2 used diabetic test strips on the floor under the desk area. The main show started late causing a domino effect on the rest of our plans for the evening. The comedian was amazing. Best part of the cruise. We were in queue for room service for almost an hour before hanging up and calling the front desk only to be told it was closed! Debarkation was fine and it was good to be home. Time to find a different cruise line to book our Hawaii adventure. Read Less
3 Helpful Votes
Sail Date: April 2017
I was so dissapinted with Princess. At least we had a good itinerary. The only good thing on this cruise was the hot dogs at the grill. Delicious & not salty. Evening food at the main dining room at night was just ok. Buffet food for ... Read More
I was so dissapinted with Princess. At least we had a good itinerary. The only good thing on this cruise was the hot dogs at the grill. Delicious & not salty. Evening food at the main dining room at night was just ok. Buffet food for breakfast & lunch was the worst food ever. I have had better food in a hospital. Very claustetohobic in the buffet food line. Wraps around in a circle. Even the cocktails were terrible. I tried all the bars and not one had a decent martini or monitor. The Bed was comfortable. The smallest shower & bathroom yet. And this was our 39th cruise. Never again on Ruby Princess. We were booked in a standard balcony. I didn't realize you had to upgrade to a mini suite to get a decent sized bathroom. Never met our room steward till last day. Why does Princess charge extra for dining at a pub bar? Really? I would also think twice about disembarking at Vancouver port. So disorganized. We had to wait an hour and forty five minutes for a cab to get to our hotel. Read Less
3 Helpful Votes
Sail Date: April 2017
Is Princess Cruises losing it? This ship was badly overcrowded, with half-hour lineups to get into the dining room, standing-room-only in the theater, and no seats available in the buffet. A light lunch in the dining room one day took ... Read More
Is Princess Cruises losing it? This ship was badly overcrowded, with half-hour lineups to get into the dining room, standing-room-only in the theater, and no seats available in the buffet. A light lunch in the dining room one day took 2 hours! Some of the staff are great, helpful and enthusiastic, while others seem to be just putting in time. Many of the traditional features such as lobster dinner, midnight buffet, or towel animals in the room are long-gone now, and variety in the buffet has been reduced. Food is generally very good, at least in the dining room, and the west-coast ports visited were interesting. While the ship itself is beautiful, the over-crowding and inconsistent service tarnish the product. We sailed on Princess a number of yeas ago and thought everything was great, but they have slipped. Grand Princess two years ago had a number of problems like this. We decided to give them another try on Ruby, but things have definitely gone downhill. Read Less
5 Helpful Votes
Sail Date: April 2017
This was billed as a Wine Country cruise but was really a repositioning cruise with 2 more ports than usual. The extra 2 days were a big draw for us, and the main reason we chose this cruise. The Ruby was the only ship at the San ... Read More
This was billed as a Wine Country cruise but was really a repositioning cruise with 2 more ports than usual. The extra 2 days were a big draw for us, and the main reason we chose this cruise. The Ruby was the only ship at the San Pedro Port, so embarkation was a breeze. We were a group of 6 (3 cabins) and arrived a the port at 10:30 am. We were checked in by 10:45 and were called to board (Group A) about 11:50. The MDR Lunch was great as usual and had a new menu with a few less choices, but the items on the menu were great. The All Inclusive Beverage Package was being pushed very hard and about every 15 minutes or so we were asked if we would like it. This stopped shortly after sail away, although the advertisement signs remained through dinner. We had anytime dining and only had to wait for entry once, and that was less than 15 minutes. We ate at the Crown Grill and had the normal excellent service and food. The "normal" menu was available, and by that I mean you could order anything or everything on the menu, including Surf and Turf without an up charge. As a special treat my wife and I had the Ultimate Balcony Dinner on the Astoria Port day, just after sail-away. We had the extra large, angled balcony in room A747, and it made the UBD that much more enjoyable. I have to say the service and food outshined anything I have ever had on Princess. I did not eat in the buffet, but several of our group did and had no complaints. The IC was great as usual. If you are ever up walking around at 5:00 am, be sure to stop by and get an Almond Crescent roll as it comes out of the oven.TO DIE FOR! All three ports were great. We had unusually sunny days in San Francisco, Astoria and Victoria. There was a delay getting into Astoria due to heavy morning fog, but by about 11:00 the sun had broken through. Pier 27 in SF was great, as we were the only ship in port, and is close to everything. We rented a car and visited Muir Woods, the lighthouse at Point Bonita and the Pelican Inn. We also rented a car in Astoria and while I did Zip Lines at High Life Adventures (highly recommended) the rest of the group visited a state park. In Victoria we also rented a car and drove to Victoria Gardens. As a group of 6 we save quite a bit of money by renting the cars rather than going on the excursions with Princess. Service in the bars was great. We spent a lot of time in Adagio and love it there as not many cruisers even know it is there. Crooners was awesome and David Williams was he piano man and was great as usual. The only real service issues was in the Wheelhouse bar during Happy Hour, but that is reasonable as so many people are there. The waiters and waitresses were a little testy at times and service was pretty slow. Disembarkation was the easiest ever and was very well planned out. This could have been in part due to the ship clearing Canadian Customs when we arrived in Victoria. We were in the first walk off scheduled at 7:30 AM, were off the ship at about 7:35 and were waiting for our shuttle at 7:45. We love the CA Coastal repo cruises, and this one with an extra couple of ports was great. The Ruby is in great shape and is one of our favorite Princess ships. Read Less
1 Helpful Vote
Sail Date: April 2017
The ship is large. Frequently feel like you're "in a crowd".. The buffet was limited in choices and taste. No trays available made it difficult to handle my own plate (as well as my husband's). Ship was clean ... Read More
The ship is large. Frequently feel like you're "in a crowd".. The buffet was limited in choices and taste. No trays available made it difficult to handle my own plate (as well as my husband's). Ship was clean (but no outstanding items like artwork or fresh flowers in public areas). Some venues were not large enough for the number of passengers that wanted to see the shows. Shops were disappointing. Prices were inflated. Casino had almost exclusively 1 cent machines. The Piazza entertainment was enjoyable. International Café was tremendously busy at all times. No indoor or warm pool. (not even in the Spa). Production shows were fabulous! Effy was a lovely store with good merchandise (but the prices on this merchandise is cheaper at home at Macy's). Special Sales in the dining room consisted of $10 junk (which wasn't worth the $10). Disembarkation was terrible (despite supposedly having Club Class/Elite Disembarkation Lounge). My husb. is handicapped. When we entered the "special" lounge...there was no where to sit down! The process took a very long time for "expedited" disembarkation. Not a good experience. Read Less
2 Helpful Votes
Sail Date: December 2016
We always cruise the first week in December for our Anniversary. We decided to sail on this cruise as we have never sailed the Mexican Riviera, The Service was excellent and the Food on board ship was Great. The shore excursion that ... Read More
We always cruise the first week in December for our Anniversary. We decided to sail on this cruise as we have never sailed the Mexican Riviera, The Service was excellent and the Food on board ship was Great. The shore excursion that we selected was Horse Back Riding on the Beach in Cabos San Lucas. It was an incredible experience and the people that ran this excursion were excellent. It was a great experience and well worth the money. The Employees at the excursion made all riders feel comfortable and welcome. They took extremely good care of us and enforced all safety regulations. It was awesome. Embarkation and disembarkation was a dream, The transfers crew from LAX were amazing! They knew exactly who we were without us saying our names. They were fabulous!! We have been on many cruises and have used transfers, but have never been greeted like this, We will definitely take this cruise again and recommend it to family and friends! Read Less
Ruby Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.8
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 3.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.9
Enrichment 4.0 3.6
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 4.0 4.2

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