We felt our experience on Ruby Princess was far less than we had experienced on other ships . Let’s start with the buffet. Although what was there tasted good the selection was like eating at “Old Country Buffet.” Cheaper cuts of meat and less variety. We also felt the entertainment was not of the quality we had experienced before. There was a very limited number of performers. Even though ...
We chose this cruise because we liked the itinerary. This was our first Princess Cruise and we were disappointed. There were 4 sea days and many of the events focused on encouraging passengers to spend money on spa services. Some of the game events were better appreciated if you could participate in the game by buying some of the game items. We bought Deal/no deal tickets for $50 for 3 ...
The Ruby Princess was built in 2008, refurbed in 2018 and surely must be due for another upgrade. It's clean but terribly drab and grossly underwhelming. There are three main dining rooms and each evening all three serve the very same menu. It would have been nice to have a choice of cuisines, i.e., Italian, Continental, French, etc. The food was really not good, the portions were small and ...
Never intended to fill out a review, but after calling and filling out Princess' official form repeatedly over the past two months to obtain a post-cruise survey... here we are. Sadly, my original intent was to give accolades to our dinner servers (in hopes that they would receive a day off), but it doesn't look like that will happen.
We decided to book a crew last minute after our house ...
Overall the cruise and destinations were lovely but the onboard billing and support after the fact were so bad that I will no longer cruise with them.
Just took my last cruise with Princess - they charged me for a bottle of wine we never got, made FIVE attempts to get it taken off the bill while onboard and have emailed and called. It has been 6 weeks since I filed complaint with them with no ...
We did the Western Caribbean out of Galveston on December 18 on the Ruby Princess, and after something in excess of two-and-one-half decades cruising, mostly on Princess but other lines as well, this was, by far, the least inspiring and most disappointing cruise we have ever done.
As always on a Princess cruise, the front-line folks - our Cabin Steward, Waiters and Assistant Waiters, the ...
We booked this cruise because of the buy 1 get 1 promotion. Found out later that the get 1 had to be a seven day. Not thrilled over this but what can you do. I just hope the Regal Princess is better - sure it will be. That said, I mostly had a great time on the Ruby. An amazing group of people at dinner - we really hit it off all together - more than any other ship I've ever been on. That was the ...
I will start with the beauty of the ship. Let me remind you that beauty is only skin deep. I booked this cruise for my anniversary gift to my wife. I had arranged for roses and chocolate covered strawberries to be in the room at embarkation. The roses were there but the strawberries were MIA. This takes the element of surprise out of it when you have to ask where they are. They were brought ...
This was our first Princess cruise, and we decided to book the Ruby Princess because it was a new ship, and the reviews were generally good. We arrived in Ft. Lauderdale 2 days prior to sailing, and we stayed at the Holiday Inn. The hotel accommodations were average and overpriced,but Ok for a pre-cruise stay.
The embarkation went pretty well. We took a chartered bus from the hotel, and we ...
The embarkation was very smooth and the ship was beautiful and had a nice layout. We had a full suite and it was very nice and our room steward did a nice job.
The Casino was very nice and had a good layout and was extremely busy.
The food in the Horizon buffet was OK at best. The staff didn't seem to care if the food looked good or bad. Much of the hot food was cold and when I went back to ...